I had such a great experience at Menards thanks to the incredible help I received from one of the…read moreemployees. I came in needing doors, frames, and molding, and I honestly had no idea where to start. He was extremely patient, kind, and knowledgeable, taking the time to explain my options and provide thoughtful suggestions on what would work best for my space, including design ideas and layout recommendations. He truly went above and beyond to make sure I felt confident with my choices. His willingness to help, answer all my questions, and provide excellent guidance made what could have been an overwhelming project feel much easier. This is the kind of customer service that makes a difference. I greatly appreciate his professionalism, patience, and dedication to helping customers .

Menards has such a wide selection of home and hardware items. I mainly went to look at the garden…read morecenter to start some vegetables from seeds. They have a pretty impressive selection of soil, soil amendments, and fertilizers amongst garden decor and other sundries. If you're here for the first time as I was, it was honestly a little difficult to find the right entrance to get to the garden center/ outdoor entrance. When I had the items I needed, the outdoor registers were all closed at the time, so I had to wind my way back into the store. Not a huge deal, but just a head's up. They had some mini potted herb gardens for sale when I went, but all of the plants looked a little wilted or had seen better days. I can't speak too much on the other areas because I didn't need anything from hardware or cleaning supplies to name a few. However, I do know that they use a ton of mail-in rebates if that's of interest. Check-out was a little confusing: I remember that I had to maneuver a little differently with my cart since their process was different from most other stores. Not terribly difficult and the cashier was friendly about it. There was just no clear way to know how to navigate the register for the first time until you chat with the check-out clerk. Parking is generous but a little busy in an expansive private lot.

Listen I didn't end up buying from these guys but this is clearly the best welding gas operation in…read morethe city! A true family owned and run business with really great people and service! Hopefully I'll be back soon and get to meet Shawn! Just don't bring your laser into the store on a Monday

Very efficient process when getting a CO2 tank refill. Additionally, they helped me with some…read more questions and guidance on proper fittings for improving my home set up. Very happy with this service and will continue to provide them my business!

Used this location to move in June. I've used another Uhaul in my last move, and had a pleasant…read moreexperience. This location was another story. Everything is online. You check in and scan your ID into a link they email to you as your checking in. I use AT&T and I had next to no service. When I asked if they had their own wifi the employee said I would be better off using my phone data since their wifi wasn't good. I walked outside and tried to get better reception for my Data, but still had little luck. I had to use my boyfriend's phone as a Hotspot. Somehow his Google Fi was getting better service which is rare. We were instructed to inspect the truck on our own. No one walked us through it. Also, next to no spaces to park your car when you pick up the Uhaul rental. Surprise same all phone pictures and using your data when dropping off too. I moved almost two years ago and didn't have to do it this way. Both times were an after hours drop off. After a long day of moving taking multiple pictures, writing in the milage and all into my phone was unpleasant. All at night and in the dark. Not sure if this was a change with Uhaul in general or just this location. Not a fan!

Wow. I have been using the U Haul location for along time…read moreand today was an absolute Joke!! From the moment I pulled in the lot William started yelling at me and my son for where we parked! Now the place was empty and the only thing in the way was the trailer I was picking up, so I moved my van. But when we went in the store Williams Kept his nasty attitude going, when I gave him my information he snapped and said YOU ARE LATE!! And he said he should of given my trailer away ( even though there were 2 more there) So at this time I snapped and said do what the F you want!!! He was so unpleasant even finishing the contract Then even worse hooking me up, So I just returned the trailer and he keep up his nasty attitude I always return the equipment cleaner then I when I picked it up to avoid and fees She told me NEXT TIME I NEED TO HOSE OUT THE TRAILER or I will be charged next time even though it's 30 degrees out When I told him it's cleaner then I picked it up he snapped again and told me that I was bitching about everything today and I need to be careful And I asked him what that meant? He snapped and said that i need to watch out for myself I think that was a threat WOW. **

We booked a trailer and utility/furniture dollies to pickup furniture we bought. Get here and they…read moretell us they have no dollies available?!?! Why take the reservation?!?! And tell us at the last minute. Terrible terrible way to do business and waste your customer's time. Do better. You guys have too much competition . Absolutely ridiculous. I would not do business at this location again.

I rented a U-Haul trailer in Washington, DC on 3/7 for a one-way rental to Morton Grove, IL. The…read moreservice in DC was exceptional - professional, efficient, and friendly from start to finish. Unfortunately, the experience at the Morton Grove location was the exact opposite and completely unacceptable. I returned the trailer early on 3/8 - three full days ahead of my contract end date. I informed the employee on site that the trailer was on the lot and asked if I needed any documentation. I was explicitly told no, and that he would check it in later. I relied on that guidance and left. Because the Morton Grove staff failed to check in the trailer when it was actually returned, I was later contacted on 3/11 and told the trailer had not been returned. Not only was this incorrect, but their internal failure resulted in me being wrongly charged a late fee. To be clear: the trailer was not returned late - it was returned early. This charge was entirely due to staff negligence. What followed was an unnecessarily prolonged and frustrating effort to correct a mistake that should have been resolved immediately. I went back to the location and worked with Antonio, who acknowledged the error and attempted to help. However, despite multiple assurances over several days that the General Manager, Steven Phillips, would process the refund, no action was taken. When I finally reached Steven Phillips on 3/21, the situation escalated further. His behavior was shockingly unprofessional - he was defensive, dismissive, and raised his voice during the conversation. Rather than taking accountability for a clear error made by his team, he repeatedly framed the refund as a "courtesy," which is completely inappropriate. This was not a goodwill gesture - it was a correction of an obvious mistake caused by his staff. The lack of accountability, poor communication, and unprofessional conduct at the Morton Grove location turned what should have been a simple return into a multi-day issue requiring repeated follow-ups. This reflects extremely poorly on the management and overall operation of that location. U-Haul should take this seriously. The Morton Grove location demonstrated a breakdown in basic operational procedures and an alarming lack of professionalism from its General Manager. This experience was frustrating, time-consuming, and entirely avoidable.

They do not respond to online quote requests. 2 submissions and no response. If you chat its some…read morecompany that is rude and says we have over 8000 locations" "call the store direct" Then why have a online quote form??

I would never step foot in this store again. I asked for help and the man I spoke with could not…read morehave been more condescending or chauvinistic. I do not know how I managed approximately 25 years in the construction business without this kind of attitude. Marsha B

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Went in on a Saturday o get lawn mower blades sharpened. Great service and great price.read more

Oh I wish I could give Russo's a 10…read more Stopped here and met be many smiling faces at 7 am which is rare. Brian helped me and took the time to explain the differences in many of the Toro snow blowers and I wound up buying the 518ZE What a great crew with a welcoming attitude and helpful also. I can't say enough about the genuine niceness of everyone. I mean from the minute I walked in the door til the time the employee helped put it in my truck Just nice people ! You have a new customer for life. Thank you all !

Long story short, they have quite a selection of everything and staff that is knowledgeable and…read morefriendly. Definitely worth the stop. Came to ACE after finding the prices were cheaper than Amazon and supporting local is always the way to go! Well, my friends, karma works quickly! In the middle of a landscaping project (came here to pick up a pet friendly weed k*llXr), I stumbled upon their 60% off perennial and plants sale. Who knew! I was able to get four hydrangeas, six salvia/sage, two catmint, & three ornamental grasses all for under $140. It helped us stay way under budget and the plants are growing beautifully and healthy. One of my hydrangeas even has a blossom already! Looking forward to seeing them grow just as well next year.

I ordered some supples for snow management online for pickup and it was a smooth transaction. It…read morewas filled within 15-30 minutes of placing my order. It looks like they have a curbside pickup option, which I absolutely would have taken if I'd had my child with me but went inside to pick up. They have some sort of fall event here that is apparently super popular--tickets sold out this year--so I'm looking forward to visiting that later this year.