Menards has such a wide selection of home and hardware items. I mainly went to look at the garden…read morecenter to start some vegetables from seeds. They have a pretty impressive selection of soil, soil amendments, and fertilizers amongst garden decor and other sundries. If you're here for the first time as I was, it was honestly a little difficult to find the right entrance to get to the garden center/ outdoor entrance. When I had the items I needed, the outdoor registers were all closed at the time, so I had to wind my way back into the store. Not a huge deal, but just a head's up. They had some mini potted herb gardens for sale when I went, but all of the plants looked a little wilted or had seen better days. I can't speak too much on the other areas because I didn't need anything from hardware or cleaning supplies to name a few. However, I do know that they use a ton of mail-in rebates if that's of interest. Check-out was a little confusing: I remember that I had to maneuver a little differently with my cart since their process was different from most other stores. Not terribly difficult and the cashier was friendly about it. There was just no clear way to know how to navigate the register for the first time until you chat with the check-out clerk. Parking is generous but a little busy in an expansive private lot.

On 02/07/2026, I purchased (2) light fixtures at Menards - Morton Grove that were not in stock and…read morehad to be ordered. The ordering process was outdated (print invoice bring to cashier transact), but I moved forward anyway. The issue: the order showed as delivered in two separate delivery updates, but I only received 1 of 2 fixtures. I checked with neighbors and waited through the end of the day in case the notification was premature--nothing. When I tried to resolve it, I was bounced around repeatedly: Clybourn told me I had to contact the Morton Grove store since that's where I purchased. Morton Grove told me they "couldn't handle it at the store level" and offered to email customer support for me. Customer support then told me the opposite--that they forwarded it back to the store and the store would contact me. I spoke with multiple managers. One told me there was "nothing they can do" because it showed delivered, despite no proof and one item missing. Another said they'd look into it, didn't follow through, and I had to keep calling back for updates. I later learned a third-party delivery partner (Spee-Dee) was involved and that I apparently paid extra for this, but it was never clearly communicated. As of 02/16/2026, I still have no resolution, no proof of delivery (photo/GPS/scan details), and no replacement/refund. This fixture was expensive and part of my new home renovation, and I've now wasted hours trying to get basic follow-up. If you order anything that needs to be shipped/delivered from this location, document everything and be prepared to advocate for yourself. Or better yet just shop at Home Depot.

Very efficient process when getting a CO2 tank refill. Additionally, they helped me with some…read more questions and guidance on proper fittings for improving my home set up. Very happy with this service and will continue to provide them my business!

Easy access, quick service, friendly employees and you're always welcomed. Highly recommend them…read morefor charging up CO2 tanks

Used this location to move in June. I've used another Uhaul in my last move, and had a pleasant…read moreexperience. This location was another story. Everything is online. You check in and scan your ID into a link they email to you as your checking in. I use AT&T and I had next to no service. When I asked if they had their own wifi the employee said I would be better off using my phone data since their wifi wasn't good. I walked outside and tried to get better reception for my Data, but still had little luck. I had to use my boyfriend's phone as a Hotspot. Somehow his Google Fi was getting better service which is rare. We were instructed to inspect the truck on our own. No one walked us through it. Also, next to no spaces to park your car when you pick up the Uhaul rental. Surprise same all phone pictures and using your data when dropping off too. I moved almost two years ago and didn't have to do it this way. Both times were an after hours drop off. After a long day of moving taking multiple pictures, writing in the milage and all into my phone was unpleasant. All at night and in the dark. Not sure if this was a change with Uhaul in general or just this location. Not a fan!

Wow. I have been using the U Haul location for along time…read moreand today was an absolute Joke!! From the moment I pulled in the lot William started yelling at me and my son for where we parked! Now the place was empty and the only thing in the way was the trailer I was picking up, so I moved my van. But when we went in the store Williams Kept his nasty attitude going, when I gave him my information he snapped and said YOU ARE LATE!! And he said he should of given my trailer away ( even though there were 2 more there) So at this time I snapped and said do what the F you want!!! He was so unpleasant even finishing the contract Then even worse hooking me up, So I just returned the trailer and he keep up his nasty attitude I always return the equipment cleaner then I when I picked it up to avoid and fees She told me NEXT TIME I NEED TO HOSE OUT THE TRAILER or I will be charged next time even though it's 30 degrees out When I told him it's cleaner then I picked it up he snapped again and told me that I was bitching about everything today and I need to be careful And I asked him what that meant? He snapped and said that i need to watch out for myself I think that was a threat WOW. **

This is "The" place to have a hitch put on your vehicle. We have purchased 3 different (2 Vans & 1…read moreSUV) over the years & always ask the dealer for the cost to install a hitch... just hoping I guess that they give us a more reasonable price... but nope! The dealer price is really outrageous. The bonus is U-Haul specializes installing these, so you know you are in good hands. Best price, great work. Who could ask for more. Very happy! Would heartily recommend & I will be back I am sure. As to all the complainers here... have you ever noticed that everyone who has any gripe at all can't wait to bash someones reviews, but very few happy people forget to say "Thank you" in the form of a review. Well I am one of the latter... did not think to review till now, but had to give my thumbs up for great service. By the way, the reason I thought to look them up again, just now I needed advice from them on a broken handle on the trailer itself (nothing to do with a part they installed). The gentleman I just spoke to referred me to a seller in Des Plaines and even looked up the phone and name for me... so helpful and a step beyond the expected. Really nice example of the company itself. Thank you!!!

We booked a trailer and utility/furniture dollies to pickup furniture we bought. Get here and they…read moretell us they have no dollies available?!?! Why take the reservation?!?! And tell us at the last minute. Terrible terrible way to do business and waste your customer's time. Do better. You guys have too much competition . Absolutely ridiculous. I would not do business at this location again.

I would never step foot in this store again. I asked for help and the man I spoke with could not…read morehave been more condescending or chauvinistic. I do not know how I managed approximately 25 years in the construction business without this kind of attitude. Marsha B

Friendly and helpful staff . They take their time to help you without any pressure to buy. Well…read morestocked and clean store.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Oh I wish I could give Russo's a 10…read more Stopped here and met be many smiling faces at 7 am which is rare. Brian helped me and took the time to explain the differences in many of the Toro snow blowers and I wound up buying the 518ZE What a great crew with a welcoming attitude and helpful also. I can't say enough about the genuine niceness of everyone. I mean from the minute I walked in the door til the time the employee helped put it in my truck Just nice people ! You have a new customer for life. Thank you all !

This shop is the worst place you can take your equipment to…read more They charge a fee to inspect, but since the techs are badly organized and have bad leadership, it'll take weeks to get an answer. They won't bother calling either. Sales won't really care about you unless you make a scene about something they messed up, or you give them millions. Parts sucks, you might as well look for parts yourself. They lost my machine a while ago, gave to a different customer and then tried charging me for the tune up they did without replacing the parts the other person had used. Shop was doing well while managed under a John Calabria, I always got answers when I called. Now it looks and sounds like headless chickens

I ordered some supples for snow management online for pickup and it was a smooth transaction. It…read morewas filled within 15-30 minutes of placing my order. It looks like they have a curbside pickup option, which I absolutely would have taken if I'd had my child with me but went inside to pick up. They have some sort of fall event here that is apparently super popular--tickets sold out this year--so I'm looking forward to visiting that later this year.

The service that I get at Olson's Ace hardware in Park Ridge is hands down the best and the reason…read morethat I visits Ace hardware before looking at the competition. Someone is always willing to take the time to help me find the odd screw that I need or the best fertilizer (even if it is not most expense that they offer). Best of all they have an in-house designer (Celeste M. Garvey) who is amazing and will help you select the right color combination, wallpaper or drapes. This service is completely free to the consumer. With this level of service, it is hard to image going anywhere else.