Nathan and crew are professional, friendly, and easy to work with. They communicated well…read morethroughout the process and made sure I was satisfied with the final result. I also appreciated that they recommended a repair option that saved me money instead of pushing a more expensive solution. It's nice to find a shop that genuinely cares about its customers. I'd definitely use them again.

Called on an underbody splash guard repair. Person who answered fairly assessed the job, expenses…read moreoffered suggestions- just overall fair person and honest. I keep my older cars up and will absolutely not hesitate to use BCOC in the future for traditional body work.

Dealer Service is one of the best auto body shops I've used, I highly recommend them. Their…read moreattention to detail, friendly customer service, and turn around time is definitely a plus. Leno the manager and his staff were great. He kept me in the loop. My truck looked better than when I took it in for repairs. Pricing was great, especially when you compare it to the work they do! Thank you!

I'm a repeat customer for a different vehicle of course but won't trust anyone else to work on any…read morecar I own. Not only are do they have great customer service (thank you to Jaime by the way..EXCELLENT customer service) our car was even ready a day early. (Yes I did my research & tried getting estimates but Dealers Service was still the best deal!) many thanks again & will be back (but hopefully not) lol

THEE BEST PLACE IN ORANGE COUNTY!…read more Talk about excellent customer service? As a woman I've had some pretty terrible experiences with dealing with auto repair shops and services, on my own! Over 2 years ago, I walked into this shop in a state of emergency with 5 small children with me. Everyone there was welcoming and kind. The service was quick and efficient with top of the line customer service. I accidentally left one of the babies sweater in the office and the beautiful lady that sits to the right met me at the park to give it to me. I just bought another car and was having some electrical issues and was stressed out. Cameron Okamoto went above and beyond to ease my worries. Explained everything in detail and honed knowledge that promoted comfort. Thanks to the entire staff! Always amazing!

The key to any service is not about being right. It's about getting it right. The team needed a…read morelittle longer to diagnose and resolve the collision sensor issues within my vehicle after the original body work damage was resolved. Brandon and Bill actively communicated throughout the process to make sure we were aware of the progress and challenges. The quality of work and service were very well done. The overall pricing was very competitive to other shops and the comfort of the reception area made us feel very relaxed as we went through the process.

Been going to Gavin at Dents No More Auto Body Repair for years now and I wouldn't trust anyone…read moreelse. I've referred over 20 friends to him and every single one has been beyond happy. Super cool guy, easy to work with, and his work speaks for itself. Honestly does better work than the big body shops and at way better pricing. Most my cars are Matte and he knows how to match exactly! I've taken all my high-end luxury cars to him and he always delivers flawless results. I'm extremely picky with my cars and I would NOT go anywhere else. Trust me look no further.

I have been coming here for few times over the last few years, but I will not come back anymore…read moreafter my recent visit. Gavin gave me two options initially, and I chose the second option replacing front right light with a used light and repairing the fender. Long story short, repairing the fender (making a bracket and welding) was done in same day, but due to ordering the wrong light twice and/or his incompetence dealing with tesla light programming, it took 1 week and 2 days to get my car back with me getting and delivering him the used light with matching part number myself. He kept blaming on the wrong used light that he ordered and kept being rude, whining to me about his time and money lost working on my car, telling me he is doing me a favor when it was his incompetence in ordering the right part or programming tesla light the whole time. I got sick and tired of hearing this BS (felt like he was a customer complaining) so much that I decided to not come back anymore and will go to a different PDR shop in the future. At one point, he requested I need to make an appointment at tesla so he can bring his car there. Second used light he ordered is "DOT 1077372-00-K", and my original light is "DOT 1077372-00-L". According to tesla and from my research, both lights are compatible, but he could not figure it out and at the end, he told me he needs exactly the same part which according to his words, he took a whole lot of time calling and searching for it. It took me 10 min to find whole bunch of them used and took me 30 min to locate the one that I can pick up locally (1hr 30min away) that worked after 5 min after I brought it to him. I wish he just told me the part number in the beginning, and I ordered it myself as if I did it, it'd be done in one day without all of his whining. His final bill was about $240 higher than the estimate as he added tech bill for $240 (he called tesla tech at one point that didn't go anywhere). After I came home, I also noticed one bolt with a washer below my wipers that he is not replying to me if it's from my car and noticed the upper tub under the hood was not clicked in properly. I was very frustrated, but I still was not going to leave a bad review for him considering my past experience, but as soon as I noticed he is ignoring my texts about the bolt, that was it. I won't go back even regarding this bolt that I have no idea where it came from. He never apologized to me even once during this whole time. His attitude was the opposite. Not sure what changed him.

I'm not very knowledgeable about auto mechanics and intend to seek help from a trustworthy and…read morenearby place. I have an old Mercedes (C230, 2004, 43k miles) with the "Check engine" light on. Since it's primarily used for dropping off and picking up my son, I decided to seek help immediately. Initially, I chose a Euro Car Doctor closest to my place, but they turned me down. They wasted my time and emotions by giving me no hope and insisting that my car's engine harness part must be replaced. They even claimed that the part couldn't be found anywhere in the country. I was shocked but still had little hope, so I decided to take matters into my own hands and started a project. I sent messages out on Yelp asking if any shop could help, and Mike responded! I was still skeptical because I felt that what Euro Car Doctor had warned me about could be true. However, I decided to go the fair route. I disclosed all my concerns to Mike, and he simply responded in a firm tone that his team could help. I visited BMB RhineTrade, feeling scared and uncertain. But I saw some positive signs. The place was packed, which made me think that it might take weeks for my car to be worked on. However, everything was incredibly straightforward and easy. It was almost as if he read my mind. He met with me, looked through the diagnostic report found by Euro Car Doctor, offered a loaner, and got back to me within hours with a full repair report and an approximate cost. To my surprise, my car didn't need an engine harness replacement after all. And it was fixed within 2 days! Other than that, Mike was patient and let us ask questions. He convinced us from the point that I was desperate to get rid of my old Mercedes because I thought it couldn't be repaired to the point where I realized that my car is worth maintaining and still has a long life ahead of it! Thank you, Mike and BMB Rhinetrade team, for helping me. I know I had to pay for your service, but I still want to send my appreciation note. Your service not only exceeded our expectations, but what you've done should be learned by other services all around. There are so many ways to communicate with your peers and clients to provide solutions or let them leave feeling regretful. I am more than delighted and have fallen in love with my car all over again!

I needed a quick Pre-Purchase Inspection and booking online was incredibly easy. When I called the…read morenext morning to confirm, the staff was already fully briefed on my request. They were highly communicative and did an incredibly THOROUGH job, uncovering over $7,000 worth of hidden repairs on a car I was about to buy for $12,400. The comprehensive digital report they texted was remarkably detailed yet very easy to read and understand. The service was only $250, which is on the lower end compared to other quotes I found. Payment was also handled seamlessly via a link. I am so thankful for their expertise and honesty; if I buy a German vehicle in the future, BMB Rhinetrade will absolutely be my go-to maintenance shop!

Absolutely pleased with the quality of the new wrap. My car was wrapped matte gray, with…read moretraditional vinyl wrap. Huy introduced me to a new spray on wrap that went on market recently. I was skeptical at first but the result comes out amazing. The depth of the color cannot be replicated with vinyl wrap. This wrap able to color shift under the sun light, blueish purple during the day and dark blue by night. Pricing is not far off from a full wrap at other shops. Overall I'm pleased with this spray on wrap.

They responded to my quote super quickly & when I came in to the shop, they explained to me what…read morethey would need to do to my car in detail! The quote they gave me was very fair & they were able to get my car fixed in about a week! Bring cash when paying tho, I wasn't told so I had to pay with card :/

Good customer service. I brought my vehicle here to get my front bumper repaired and an oil change.read more

After a minor accident, I brought my car in for repairs and worked with Jacob. He was incredibly…read morehelpful from the start. He took the time to inspect the damage with my husband, explained the repair process clearly, and answered all of my questions without ever making us feel rushed. What I appreciated most was his honesty and communication. He kept me updated throughout the process and made a stressful situation much easier to deal with. Great service and a genuinely good person to work with. Thank you, Jacob.

I came in needing my weather stripping replaced along with a few smaller repairs on my Cadillac…read moreEscalade. I had already visited the dealership and was shocked by how expensive the quote was, so I decided to try G & D based on a friend's recommendation and I'm so glad I did. From the moment I walked in, the entire staff made me feel welcome. Angela, the owner, was especially kind and helpful. They truly treat you like family and make sure you feel taken care of throughout the process. Their pricing is fair, the quality of work is excellent, and their customer service goes above and beyond. G & D has definitely earned a lifelong customer.

There are some businesses that become part of your life, and G & D Auto Collision is one of those…read morefor me. I've been taking my cars there for over 30 years, and my family has trusted them for years as well. I simply wouldn't go anywhere else. From the very first time I walked through their doors, Angela made me feel completely at ease. As a single woman, I appreciated having someone who took the time to explain everything, answered my questions honestly, and never made me feel uncomfortable or taken advantage of. That meant so much to me then, and it still does today. Angela, her daughter, Georgette and the late George Danciu have built more than just a successful family business--they've built lasting relationships with the people they serve. They are kind, caring, honest, and genuinely treat their customers like family. Their prices have always been fair, their work is exceptional, and they consistently go above and beyond to help in any way they can. After more than three decades, they have never disappointed me. That kind of trust is incredibly rare. Knowing that I can leave my car with them and never have to worry is something I truly value. I am so grateful for Angela, Georgette, and everyone at G & D Auto Collision. They've earned not only my business, but my loyalty and heartfelt appreciation. If you're looking for an auto body shop with integrity, outstanding workmanship, and people who truly care about their customers, I can't recommend G & D Auto Collision highly enough. They are simply the best.

My GLS' whole rear driver side needed repair, quick turn around compared to other shops. And cant…read moreeven tell that it was ever damaged in the first place. My new go to! Also while I was in, the type of oil i requested was honored and transparency is what gives me peace of mind!

Went in and got a scratched taken care of! Great people and really great customer service. I never…read morewrite reviews but I had to for this business! Definitely coming back!

Originally, I received a great quote and response times to my questions through Yelp from Star OC…read moreAuto. David (owner) and his staff were very friendly, and efficient with the time it took to fix my car's AC. Soon after it was fixed, another issue came up with my AC. David was prompt with his response to my AC concerns, and did not push back, or blame me for the additional problems. He allowed me to take my car in again, and they fixed it the next day at no additional cost even though another part was needed! Thanks to David and the team at Star OC Auto. I would highly recommend them for auto servicing needs!

I had a great experience at Star OC! David helped us out and was fantastic from start to finish, he…read morewas super nice, professional, and quick to respond whenever we had questions. The paint job on our car came out excellent and matched the original color perfectly, you honestly can't tell any work was done. David was also really transparent throughout the process, walking us through exactly what he was going to do before he did it, which gave us a lot of confidence in the work. On top of that, since we came through a referral, he gave us a great, more than fair price for the work. Highly recommend Star OC, they provided great service and quality work. Will definitely be coming back if we ever need body work again! Thank you, David!!!