Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Listening to some of these reviews, was puzzling for me, we didn't read any before we came and…read morecould have possibly detoured us from going in, but Francisco was a huge help and broke down everything for us and we had a lot of questions and he answered them all and offered suggestions. As far as in store and customer service. He did a great job.

I've been to this Spectrum store twice over the past year, and both times I was told they didn't…read morehave a Xumo box in stock. The customer service was disappointing. Instead of checking in the back, the employees simply said they didn't have any and didn't seem interested in helping. I ended up driving to another Spectrum store, where they checked their inventory and had plenty of Xumo boxes available. It was frustrating to waste my time making an extra trip because the staff at this location couldn't be bothered to verify their stock. Customer service should be about helping customers, not taking the easiest way out. I hope management addresses this because it's happened to me more than once.

Staff was rude and has totally forgotten that customer service is....unfortunately this has become…read morea new norm for most stores after Covid. #lostcustomers

Adriana did a great job explaining my plan and finding me the best promotion. She also made sure…read moreall my data transferred over

After being with Spectrum for over 20 years, I recently moved and transferred my service to a new…read moreaddress. To my surprise, they charged me a $30 self-installation fee. What was even more frustrating was being billed for service at both my old and new addresses--despite the fact that I had only one account. When I called to dispute the charges, I was told they don't prorate services. That was the last straw. I decided to try Starry, and from the beginning, the experience has been fantastic. They let you try the service for free for a few days, no strings attached. The upload speeds are excellent--much better than what I was used to--and their routers are sleek and modern. Nicholas, the installer, was professional, friendly, and made setup a breeze. If Starry is available in your area, I highly recommend making the switch. It's been a refreshing change.

By far the worst internet provider I've ever used. We've had constant outages for three weeks, and…read moreafter Starry replaced our router, the problem actually got worse. Now our internet can be down for hours, and restarting the equipment is only a temporary fix. What's most frustrating is the lack of urgency and support. Appointments are often several days out, and we've received very little effort toward actually finding the root cause. Of all the internet companies I've used, Starry is by far the worst. Three weeks of unreliable service and this level of customer support is completely unacceptable.

I was always a little wary of smaller ISPs, thinking they didn't have the resources to compete with…read morethe big guys, but wow. I am blown away by the customer service we CONSTANTLY receive from Fiber Internet Center. We recently had a project which required us to establish a private connection to another large movie studio for some huge data transfers (think 5TB files). This was extremely time sensitive and could have cost us a lot of money if it wasn't done quickly. I reached out to Fiber Internet Center and it was done within a DAY. Normally these connections take 2-3 weeks for set up, but I told them about the urgency of the project, and the next morning I got an email from Bob saying that it was already done. They go above and beyond, even reaching out to the studio to make sure everything is working on their end as well. I expected to have to do this myself, since most companies wash their hands of the project once their end is done. I really can't thank them enough. Their customer service on top of the fact that they provide us with more than a gigabit of throughput puts these guys way ahead of the game. Our connection has been consistently reliable, and the VERY few times it isn't, I know exactly what's going on, and am never left in the dark. I can't say enough praise about this company and their team members, and I am sincerely grateful to them.

Just called and they ONLY provide major commercial DSL internet service, starting at $100/mo.read more

I've been with Geolink for about 10 years, across 5 different warehouses from City of Industry to…read moreRedlands, CA. We run a logistics company and need fast, reliable internet with a static IP address. Here's why we picked Geolink: 1) Their installers are professional and know exactly what they're doing. The setup is always smooth and stress-free. 2) Their service is reliable. In the past 10 years, the internet only went down once--and that was during a windy day back when we were in Rancho Cucamonga. 3) The internet speed is always fast and stable. 4) Their tech support is helpful and easy to reach when we need them. Overall, Geolink has been a great partner with excellent service and support. I highly recommend them to other businesses. Thanks for keeping us connected for the past 10 years. Jimmy Tran CEO of Worldcraft Logistics LLC

So we finally are nearing the end of Geolinks. Although they got it working, it is working super…read moreslow now. We pay $75 per month for 30 MBPS down / 10MBPS up but only get 17MBPS down and 1.5MBPS up so we are switching to 100MBPS Starlink for $50 per month. All that Geolinks would have needed to do to keep us happy would have been deliver most of the bandwidth that we pay for somewhat consistently. Image below: We have been hitting speeds like this consistently for several days. We called in a ticket and Geolinks promised dispatch which has never called. So another bad Yelp review and we are pretty much fed up. For this image I removed our IP Address and test IDs for privacy but the speeds are exactly what we are seeing .

I switched from ATT to Medallion, or shall I say I ran away from ATT and Medallion rescued me…read more There were some billing issues with ATT, we provided the correct info to ATT, but it took them forever to process it. When I called ATT customer service, I was given the runaround and put on hold for hours. I called up Medallion based on Yelp reviews, it has been night (ATT) and day (Medallion). Medallion is local, offers great service with competitive pricing. I have been happy with Medallion since I made the switch in summer of 2019.

This is an outstanding company to work with, if you are with a large carrier like Spectrum, AT&T or…read moreVerizon, run and run as soon as you can. I made the switch from AT&T to these folks several years ago and would never willingly go back. I have worked with all the large carriers and none can come anywhere close to the service Medallion offers. When you need help, they are local and responsive. Call, talk to humans, and get help. If you have worked with other telecom carriers, you know that's not the way it works with them.

I've had Bai service for 5 years. I'm completely satisfied with service and technicians. Today Sal…read morearrived on time, was thoughtful when he asked if he should remove his shoes. His service was quick and with a smile. Thank you Sal M and thank you Bai.

This is the WORST internet service I have ever had. I thought Spectrum was bad, but this is even…read moreworse. Anytime you call it's a minimum of a 1 hour wait before speaking with someone. I pressed the call back feature and that call went straight to voicemail even though my phone accepts calls from unknown numbers. I called back the number provided to me. After an hour of being on hold, I was connected with someone who told me to restart my router- even though my building does NOT have physical routers as our wifi comes with our building. She then told me she was from the SALES team and would connect me with someone from the tech team. After being on hold for over an hour, I was connected with someone else from the sales team?! Luckily, Bernadette was initially from the tech support team and was able to actually do something and restart my router from her end. Thank god for Bernadette or I would have thrown my phone over my balcony. Although in the end, there is nothing you can do besides restarting your router. Bai Connect/Zentro is the WORST, DO NOT GET THIS PROVIDER. I can guarantee all these 5 star reviews are FAKE from people in their company. This internet provider is a SCAM. At least At&T or Spectrum has actual people able to help you or send technicians. I would NEVER get this internet service again.

If you want a fast and easy way to get an upgrade and set up your device. If you want great…read morecustomer service. If you want to take the hassle out of getting a new device come to this location. They specialize in a certain experience. This store is made a complete turnaround from 2 years ago.

Zachary is the best person ever. He worked so hard to get our phone set up even when the parent…read moreVerizon company was being completely impossible through my old phone. Truly above and beyond service. I'd give 10 stars if I could.

Had to replace a damaged laptop screen. Sam was able to quickly diagnose the issue and provide the…read morecost so I could decide immediately. I got it replaced. It was ready the next day. Thank you Sam for your speedy service!

Such a relief to know we now have a tech expert that we can trust with our devices. Steve was so…read morehelpful diagnosing a broken laptop and again when I went back to buy one of his used iMacs! So appreciate the honesty and advice - They (his son too) truly want to help people.