I could not say enough good things about the service we received. We had a flat tire on the side of the highway and when they showed up they were quick and knowledgeable. We were starting a multi-day road trip with a moving truck and they not only fixed the issue but checked the rest of our tires too. We had been waiting a few hours and [[HIGHLIGHT]]the serviceman offered to run to the nearest gas station to get us water or anything else we needed before hitting the road again.[[ENDHIGHLIGHT]] And to top off their complete service, [[HIGHLIGHT]]the shop called the next day to make sure we were still doing okay after everything the day prior.[[ENDHIGHLIGHT]] I would go back to them every time for their service. read more

I needed to get my vacuum pump replaced and they were able to do it for almost $500 less than another car shop had quoted me. They also did it quickly, in less than four hours. Clean facility, nice employees. Conveniently located, not too far from the 215 and the 95. read more

My mom is a senior citizen she had a new transmission installed from Ted wiens the first thing they took around 30 days for her to get the car back transmission hasn't been right ever since she got the car back it's got less than 10,000 miles on it transmission goes out so I took it in they said the warranty was just up but you can pay $200 something for diagnostic on it my mom has missed several doctor's appointments the car is left or stranded in the heat with medical problems it seems like the transmission should have asked at least 100,000 miles it didn't even last 10 and they won't even work with me to try to fix it or something and now she's stranded without a car at all because it's stuck in limp mode and can't drive it it pretty much told me she was pretty much burnt she doesn't have the money to pay for it for a diagnostic or another transmission so I guess she should have just took her services elsewhere but it's kind of my fault because I thought Ted Wiens was a good reputable place and the insurance payed over 3;500 for this I guess I'm going to contact them next and get the claim number and all that talk to lawyer or something cuz I know there's a laws about senior citizens it just seems to me they would stand behind their work especially with that little miles on it and it being bad it was something wrong with it right off the bat my mom said so I'm going to contact progressive and see what happens see what they say because they're the ones that really paid for we had to pay for the deductible the car is a 2013 Chevy Sonic this was the Ted wings on fort Apache and Sahara read more

[[HIGHLIGHT]]They take such good care of me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Birthday oil change. Very nice gift.[[ENDHIGHLIGHT]] Friendly, fast and let me know how my car is doing. Thank you so much. I turn to them for most auto needs. read more

Good reputation and highly recommended by several families, go to Ted Wiens for your car maintenance and tire needs. Good story about this Vegas only family run company. Thanks Ted Wiens for your services! read more

Ted Wiens Complete Auto Service - Tires Near Me - Las Vegas, Nevada

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[[HIGHLIGHT]]Thank god for Ted Wiens tire patching. I caught yet another nail in my Teslas rear tire.[[ENDHIGHLIGHT]] Other tire shops only were willing to do a full tire replacement for 700+usd, they patched it for 26$. [[HIGHLIGHT]]Thank you so much[[ENDHIGHLIGHT]] read more

Ted Wiens Complete Auto Service - My Tesla having the tire repaired from a nail - Tires Near Me - Las Vegas, Nevada

I have gone to this Ted Wiens for about 30 years and always loved the service. [[HIGHLIGHT]]Now things have changed. New staff and new ways of doing things.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They used to call with regular updates; that doesn't happen anymore or as often.[[ENDHIGHLIGHT]] They've had my moms car for about a month for a simple smog check and repair on the catalytic converter (which was replaced by them 2 years ago). According to her, the techs continually drove her vehicle to get it to pass smog. She picked it up today and it had no gas, and garbage from snacks was left inside. We are contacting corporate next. I hate to leave this place because they have been so good, but seems quality is going down. read more

[[HIGHLIGHT]]A big part of good service is what a business does when there is a problem, a miscommunication, a delay etc.[[ENDHIGHLIGHT]] Ted Wiens on w Cheyenne responds very quickly, doesn't make excuses and just solves the problem. Thank you to Chris, Gomez and Jeremy for many years of top notch dependable service. read more

Dec.3, 2024, while driving down Cheyenne on my way home the screws/bolts that hold on the brake calipers fell off and the calipers were dangerously hanging and about to fall off. Luckily I was at the stop light there at Cheyenne and Cimmaron, saw Ted Weins, pulled in told them the problem and both management and servicemen took care of the problem in a matter of minutes and I good to go! [[HIGHLIGHT]]Both the Manager Chris and the entire staff were all very helpful, professional and extremely polite.[[ENDHIGHLIGHT]] And they went above and beyond to make sure that the vehicle was fixed and safe to drive before allowing me to leave. That kinda service (these days) is rare to say the least. These guys here a 7770 Cheyenne are the greaest. [[HIGHLIGHT]]Customer service A1[[ENDHIGHLIGHT]] Definitely 5 Star! Thanks guys! Another satisfied customer Dave Davis​ read more

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Thank you Jeremy, "Ski", Chris, Gomez and Anthony! I can't say enough good things about Ted Wiens Tire & Auto - Cheyenne. Over the years they've worked on several of my vehicles, and every single time they've delivered outstanding workmanship, integrity, and care. Most recently they performed a full brake and axle overhaul on my motorhome ("Harvey the RV") and did the job beautifully--with clean, detailed work, and a transparent invoice that left no surprises. They even adjusted the emergency brake system and backed it all with a two-year warranty, which speaks volumes about how much they stand behind their service. What impresses me most is their consistent professionalism. Whether it's a routine oil change or a complex mechanical repair, the level of attention and respect is always the same. [[HIGHLIGHT]]From front-desk to technicians, everyone at the Cheyenne location treats customers like they matter and takes real pride in getting the job done right--not just done.[[ENDHIGHLIGHT]] Huge thanks to the whole Ted Wiens team at Cheyenne for the superior service, honesty, and care you've shown across all my cars. You've earned my full trust and future loyalty. Highly recommended if you're looking for reliable, top-quality automotive work from professionals who truly stand behind what they do. read more

Come in for Tires, Leave with Check Engine Light on, get it fixed and 40 miles later, it comes on Again. Don't Do Business with Firestone read more

Ted Wiens Complete Auto Service - Check Engine Light, after it was Fixed - Tires Near Me - Las Vegas, Nevada

[[HIGHLIGHT]]As always Chris is Top-Notch on everything.[[ENDHIGHLIGHT]] Great service all the time. Thank you. Adding characters here to reach the required number of 85 read more

[[HIGHLIGHT]]Gomez was very nice .. had a small repair covered with warranty but he was still kind and helpful.[[ENDHIGHLIGHT]]

[[HIGHLIGHT]]Quick and easy to set up appointment.[[ENDHIGHLIGHT]] Fast service. I got a 5% senior discount but I didn't know that there is a 3% surcharge for using my credit card. Oh well 2% is still 2% read more

This is the third vehicle I have used this auto service. They are very thorough with Their inspections. [[HIGHLIGHT]]Pictures and then a follow-up phone call to explain or ask if you have questions[[ENDHIGHLIGHT]]. I had an issue once and they took care of it right away! Also using their credit card it's half price which is a great value! Definately recommend!! read more

Mid Oct dashboard engine light on. I had Independent diagnosis done. The result was Code P0442 small leak in EVAP System . Went to Ted Wiens-Cheyenne on 10/28 for eval; that lead to removal and replacement of EVAP Control Canister resulting in final cost $1298.03 which includes surcharge of $37.81/credit card fee? Left there and within a week or two engine light was back on. It was then I made a close review of paid Invoice. There was a note in small print: Diag Code P0447 medium leak in EVAC Emission Sys (bad & urgent). Recommend remove and replace Charcoal Canister Assembly. I became curious now that Chris did not flag this urgent situation while I was there on 10/29. I paid and left Ted Wiens thinking my car was all fixed. By 12/8, I was back at Ted Wiens with dashboard engine light on again. This time their diagnostic Code was P0442 small leaks in Purge Valve Assembly. Recommendation was to replace Canister Purge Regulator. Est. Cost $743.82 including labor. Now I am wondering why this was not found initially as it obviously existed on 10/28. It's the same code that resulted from the independent diagnostic I had done in October. Also wondering what further damage was done by me driving around thinking my car was okay. Now I have a trust issue. Obviously my car needs more work but I don't feel comfortable taking it back to Ted Wiens Cheyenne location. I am not an auto technician and it cannot be assumed that I, like a lot of people and particularly a senior like myself, understand the intricacies of an EVAP Emissions System. [[HIGHLIGHT]]Repairs made should be explained thoroughly when the Invoice is paid. And by all means if an urgent or safety situation exists it should be pointed out[[ENDHIGHLIGHT]]. Beverly G. Summerlin Note: Additionally, I am concerned about the $543 price of the Canister Purge Regulator Valve, especially since I found the same part for $200 less elsewhere. read more

[[HIGHLIGHT]]Zabier helped me today with my tires.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He's such a nice young gentleman and I love this place.[[ENDHIGHLIGHT]] I've been coming here for years. I highly recommend coming here. read more

Went above and beyond. Excellent service and very knowledgeable team. My appointment time was honored, and my car was taken back right on schedule. They gave great recommendations when the repair turned out to be more than expected, and even showed me exactly what was wrong so I knew I wasn't being taken advantage of. They also offered alternative brand replacements to help keep the repair within my budget. [[HIGHLIGHT]]Truly appreciate the honesty and professionalism![[ENDHIGHLIGHT]] read more

I bring my three cars here for years. Chris is most professional and his coworkers as well. Always pleasant, helpful. My cars are running like champs.Thank you Ted Wiens and your staff. read more

I took my 2018 Audi to Ted Wiens on Cheyenne for a 4 wheel alignment this week, and couldn't be happier. They completed the alignment and found no problems with any of the suspension parts, even though the Audi dealer told me last year that I needed to have the upper control arms replaced because the bushings were cracked, for a cost of $1,800. The Ted Wiens service writer explained to me that most bushings show small cracks but as long as the car can be aligned, there is no need for replacement. It is hard to find such honesty these days, so they will be getting most of my car service business. read more

Came in for an alignment, but my vehicle had damage I was unaware of. Only charged me for an alignment check. Good honest shop from my experience. I'll be back after I swap the bent struts out. I'm a former auto technician and service advisor. But I don't have an alignment machine. So sometimes I have to take my vehicle in for thing like this. Glad I found a trustworthy shop near my home. read more

Friendly, knowledgeable, repaired in timely manner and reasonable price. They took me home when I needed to leave my jeep. Picked me up when completed. read more

I was charged $60 to balance my front tires. They "balanced" both and I left without any weights on my tires indicating they did anything to my tires. They said that was the problem to my tire shaking and my problem wasn't solved. read more

I needed to post this as I will never return to this service provider. I'm newer to the area and brought my car into them for a standard ooo change and tire rotation. Took them only about 10 min to look over the car and send me an estimate for all these additional services. [[HIGHLIGHT]]When I went over to speak to the Sales guy and we went over everything that was on the estimate never once was my oil change mentioned.[[ENDHIGHLIGHT]] When I questioned him about the cost, he said well why would we put it on the estimate? That's why you came in here. He then proceeds to tell me that they refuse to rotate my tires because my tires were from 2018 and they're in good shape. So [[HIGHLIGHT]]I said to him they're in good shape because I work from home and I rotate them consistently. Why do I feel like I'm being penalized for keeping my tires in good condition?[[ENDHIGHLIGHT]] He said they are refusing to rotate them because of the fact that they're over five years old. So of course I questioned and said, but if I don't rotate them, they're gonna wear the tires out correct and he said yes, but they still refuse to rotate them. I wasn't going to argue with him so I just said fine. Just do the oil change. He checks me out and he tries to charge me $113 for an oil change because they use synthetic oil. i've owned this car since 2016. I get oil changes regularly. I have never ever been charged that much for an oil change and when I questioned him, he said well that's what the cost is for that type of service. [[HIGHLIGHT]]I said well you should've told me what my options are of the different oil changes I can do, but that did not happen.[[ENDHIGHLIGHT]] He instantly offered me 50% off, which I took so I could get out of there. [[HIGHLIGHT]]He was rude. He was condescending.[[ENDHIGHLIGHT]] I would think twice about ever using their services for even your most basic needs. He was happy to give me two quotes for brand new tires, which I was already told I didn't need but because I'm not gonna have them rotated there he figured they're gonna wear down and I'd come back for tires, which is not going to happen. read more

My tire light when on my dash while I was on Summerlin, but no gas stations had any working air pumps so I stopped by here. The staff is friendly and helpful. David has been there like forever and has always been honest with me. The tech checked out my tires and there were no nails in it, so they added it took away some air to make the tires even? Then they reset the light sensors and I was on my way back on the 95 Southbound. I was in and out in about 30 minutes at the shop. As I was on the freeway, my light came back on! Worried and confused I made the decision to go my dealership for further inspection. Again, no nails or tears, checked the air pressures and did a hard reset on the sensor. From my understanding, sometimes shops will check 1 to 3 times to truly make sure the light is not tripping because it's too sensitive or malfunctioning, but I don't know. Either way, I was assured enough they really checked things out because I was able to get to another shop safely. read more

Ted Wiens Complete Auto Service - Social distancing lobby - Tires Near Me - Las Vegas, Nevada

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I was getting my regular maintenance on my car and my daughter's alignment on her car. [[HIGHLIGHT]]Excellent service from Jeremy and check out with Gomez!!!! They are the ones to handle everything!![[ENDHIGHLIGHT]] I have been going to Ted Weins on Cheyenne for over 8 years. I have sent all my neighbors to them and Jeremy who is still there and a few others that are now gone were great! [[HIGHLIGHT]]Gomez is very helpful and accommodating!![[ENDHIGHLIGHT]] I have had over 5 cars from my family handled there! [[HIGHLIGHT]]They are great except for one front person who's name I won't mention, not helpful with anything.[[ENDHIGHLIGHT]] If you stick with Jeremy and Gomez your on the right track!! Thank you!! read more

I have returned here since they always look after the customer. I had tires installed prior to today's visit for oil & filter change. Always efficient, and productive. Tell me what may need replacing or potential future hazards. Will be back again. Thank you. read more

Really good services I'm very happy with the lady was taking care of my services , my car is preforming has a new again I'm very happy read more

Ted Wiens Complete Auto Service - Tires Near Me - Las Vegas, Nevada

On my way home , the warning light came on for my tires. I went directly to Ted Wiens on Cheyenne; they've been taking care of our cars since we moved here. Good thing I went directly. I had a screw in one tire and a gash in the sidewall of another. A short wait while they took care of me, brought the tire over from another store and fixed the other tire. Thanks Ted Wiens! read more

Did a great job at affordable price. Would have given 5 stars but they were an hour late after my appointment.

I have lived in Vegas since 1989 and one of the fortunate things that has happened to me since I've been here has been finding a good auto repair shop that doesn't try to run any hustles. I've heard of so many bad experiences with different shops throughout the valley, and still hear them today. I'd like to say thank you to Ski, Chris, Cabrina and the rest of the team whose names I don't know (my apologies), but have always helped me out at Ted Wiens Firestone on West Cheyenne! Thanks for all the great years of service and many more to come! read more

Ted Wiens Complete Auto Service - 1998 Silverado - Tires Near Me - Las Vegas, Nevada

My car runs perfect now they always do an awesome job. It was idling rough now it doesn't make a sound .

Had my car for over 10 hrs on Friday with No call to customer. No call on Saturday am until customer called at 10.40am. Service Manager made excuses and very rude towards customer on phone. Is this because I'm a woman ??!! I've used their service in past and always pleased. This time was unbearable !!! read more

I would recommend this place to anyone. They care and have great service staff. Chris was above and beyond and that's hard to find in these days!! See you for the next service. read more

Update ; My money was refunded It appears my muffler was cut in half !!!not sure where but zip zap auto had my car the week prior for an oil change . ************************** I had my car towed in to this location yesterday as the previous night while driving it had all of a sudden made a loud clacking noise sort of a grinding noise like a loud fan clacking it was very loud when it first happened then it went away but now the engine sound very different than usual . My car was diagnosed with problems I already knew I had and , oil leak , struts etc and the main issue was not fixed . I left with a car that sounds like it has headers on it and is very loud and the fan or something is ticking extremely different . This is normally a quiet standard Honda that is very well maintained . They said they test drove it and could not hear the issue . The car obviously has sone oxygen mix issue or exhaust manifold leak or needs an 02 sensor or the catalytic converter is damaged or needs a muffler . I googled why car is loud all of a sudden those are the results . I paid $ 190.00 for a diagnosis and I drove away with the same problem I had when I had the car towed in . I can't believe this and I was in tears driving home . Honda civics are quiet cars you can tell it has a problem the minute you start it up . I am in shock this was undiagnosed and my car is still not fixed and I can have a serious engine issue and they couldn't tell me what was wrong . I am beside myself that my car was not fixed . read more

Typical story, my car began making odd noises, then so did I, because I cannot find a mechanic that delivers honest value and service. So, I tried Ted. From the start, I worked with Chris, who was pleasant and accommodating. When the diagnostic was done, it was my power steering pump. I figured that was it, so I had already shopped for parts. I told Chris that I found a replacement pump for less money and, could I just bring my own part. He didn't even blink; "Sure, that's fine...". Got the part, dropped of the car. It was done in just a couple of hours, good as new. One thing I wish happened, when I dropped it off, the "check engine" light was on (I thought it was related to the current problem, but it wasn't). It would have been great to have been given a breakdown of what else was going on with my car, and estimates for those repairs. That having been said, I'm very happy with the service, both with Chris and the garage side. Maybe I found my new mechanic read more

called the shop to set up oil change had a birthday coupon for oil change the place never honored this. [[HIGHLIGHT]]they said they would call me back and give me a credit for this the phone never happened[[ENDHIGHLIGHT]] and still had a bill on my credit card from this not going back. read more

When my truck failed emissions test I took it to Ted Wien's auto repair. The service manager said they would take a look and contact me the same day. He called and emailed pictures of what they found . He quoted me a price that was more than fair. They called the next day and said they were waiting on a piece from the dealership to finish. When I picked it up it was the price we agreed on and ran better. It also passed inspection Great service friendly staff. I would go there again read more

Do Not Take Your Auto Here For Any Reason!! DO NOT SIGN UP FIR THEIR CREDIT CARD OPTION! I don't even know where to start! I opted for the credit card option to pay my bill of $1,400 (for brakes only). I paid monthly on time to avoid fees. My second payment was on time as I mailed it very early. I truly believe they intentionally did not debit my account on time, as there was a FEE! [[HIGHLIGHT]]I called and talked to Jeremy, and each call ( there were several calls), he promised to fix this issue. The next month arrives and Jeremy is surprised it was not fixed[[ENDHIGHLIGHT]]. I have sent him invoices on 2 or 3 occasions for his review. [[HIGHLIGHT]]He comes off very sincere by phone, promises "this will be handled and apologizes profusely.[[ENDHIGHLIGHT]] Last month, January, 2025, we talked by phone again, and he told me that he would have "the company handle it" and essentially told me it was all taken care of. I thank him and that was that. Today, Feb. 18, 2025, I receive another invoice stating I know owe $40+!! I call Ted Weins Auto, again, to speak to Jeremy, and my call goes straight to voicemail?? No surprise because it has all been a lie from the start. I drive over there and [[HIGHLIGHT]]Chris, the guy who answers the phone says "Jeremy isn't here, and I'm the guy you hate"! I said, "yep"! He is the guy who talked me into this mess in the first place....bad news and has an attitude[[ENDHIGHLIGHT]]. I dropped off the bill and wrote on it stating I was not paying! The bill after paying off is NOW up to $40+!! I wrote a nice note when they did spark plugs bc my brake job was $1400. Do not get any repairs done there, as VERY EXPENSIVE!! Chris was at the front and I took pictures of the invoice and what I had written on it. I also took a picture of him receiving my invoice, and the building from the parking lot! So now, I have the previous photos of what Jeremy asked me to send, and photos of being there today! This should NEVER happen to any patron. Please go elsewhere for your auto needs! read more

I recently had gone to my dealership, which is Subaru to get my car serviced for an oil change and found out I had to get new tires, new brakes, new rotors and a new battery. It was gonna come out to something like $3000. I wound up shopping around and came across Ted Wiens complete auto service and whilst I was only going in for new tires, upon speaking with the manager there, his name is Chris, we have gone over pricing for everything I needed to get done and it turned out to be a really good deal. It saved me about 1000 bucks to get everything done as opposed to my Subaru dealership. [[HIGHLIGHT]]Chris's service was exceptional and he kept me updated and informed through the whole process as well as he was a super nice guy in general.[[ENDHIGHLIGHT]] They did everything in a professional and timely manner, knowing that I had to pick up my kids later that day after I dropped off my car, I got it back and everything works wonderfully and I didn't break the bank while doing so. I want to say thank you to Chris and the technicians who worked on my car thank you guys and I will be referring everyone. I know to you!! read more