Satisfied with service . had some misunderstanding about price, but it was resolved .read more

I just had my Dishwasher issue diagnosed and repaired by this company and can highly recommend…read more Technician was professional and efficient--worked in a safe manner (I am an Oil and Gas guy and notice these things)--is local to The Woodlands and cannot recommend more highly.

This company was assigned a repair of one of my appliances by Lowes under an extended service…read morecontract that we purchased. The technician showed up, said he needed to order parts and we never heard from them again. They refuse to answer the phone and believe they blocked us after a while. After almost 2 months of trying to make this work, we contacted Lowes who then told us the technician filed a report saying he was unable to do the work because he claimed it was out of warranty. I am sure he got paid by Lowes for the visit, so it sounds like he is either mistaking us for someone else or... Anyway, Lowes said there is nothing we can do until we "make things right" with this company. I just called my credit card company and filed a claim thru them. So, avoid both Lowes service protection and this company. Update: called mrappliance.com who gave me an appointment immediately and repaired the appliance the same day. They are awesome. I will now update my claim with Chase Sapphire to include reimbursement for these repairs. Advice remains: avoid Lowes and all their fly-by-night repair associates.

Zero stars. Performed a refrigerator repair and within 24 hours it was not working. They will not…read morereturn phone calls and if you go by the physical address, you will find nothing.

We were really impressed and grateful for Vento Appliance Repair. Our refrigerator's door alarm…read morewould not stop beeping even though the refrigerator was closed. We put in a service request late at night and he came out the next morning (Sunday) and fixed the issue in less than 30 minutes. He gave us a great deal too. We highly recommend and will be using their services again. Thanks!!!

What a wonderful experience! They went above and beyond to help us find the problem in our dryer…read more They were able to retrieve the needed part within days and completely fix the problem! We valued their kindness and quality.

We've used these guys for years. Yes, some of the products have had issues. No, we've never had…read morethem ghost us or anything of the sort; in fact, they are always professional, responsive, and they honor their warranties. Henry has twice delivered to our place and helped me load an asset onto our back porch, as it's the only access door that's wide enough for these appliances. Again, ALWAYS professional, always polite, always honorable. We appreciate the brothers a great deal and will use them as long as they're in business.

These guys have the absolute WORST customer service and rude / condescending responses ever. Check…read moretheir Google reviews ouch. They wanted to purchase my brand spanking new washer and dryer set for $50/ea when they're in store selling for $499/ea and told me before I could even say anything that there's no room for negotiation. Even if I agreed with your price, you have no kind hearted service at all. They take discrepancies and your OPINION way too personal and will sh*t talk you to your face. Don't give them your money it's not worth, even if you found a good "deal" and it comes damaged or has maintenance issues, you're on your on.

We had Ben as our service tech today. He was very pleasant and professional. Communication before…read morecoming out was on-time and in the window given. I explained what the machine was doing and he got right to work. After checking mid way on him, he had 2 possibilities that he was narrowing it down to. Well the news was not in our favor on this one and he explained that it was not cost efficient to fix this dryer and explained I could buy a new for that. Honesty. That is appreciated and that exactly what he demonstrated. He showed me all the prices of parts and we were in agreement. He just charged the diagnostic fee and put my dryer back together. A Noble Service is lucky to have him on their team and sending out very trained service techs. I would recommend this company for all your service needs.

Don't waste your time and money. I contacted A Noble because my compressor on my refrigerator was…read moremaking a loud noise. They sent out a Technician and confirmed it was the compressor. I paid the $80 fee and was told they would call me with the quote and the $80 would go towards the repair. A month later I called since I hadn't heard anything. Kristina answered and said they don't do compressor installations only repairs but that they would call back with a referral and the $80 would go towards the referral repair. Nobody ever called back. If you don't want to be lied to and ripped off go call someone else.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Best vacuum repair place. Took my cordless Dyson in and now it works better than it did when it was…read morenew. Very impressed.

Wow, what excellent customer service!! Marcell, fixed my Air Fryer quickly and fairly. If you have…read morea small appliance that you don't want to replace. Let him take a look at it to see if he can fix it. You won't be sorry.

Luis seems like a nice, well-meaning guy. But he will let you down. The KitchenAid refrigerator we…read morebought from him (with a 90 day warranty for all parts and labor) stopped cooling after two months. The first thing you should know is that Luis doesn't often answer his phone or respond to texts. But even when he does, he will let you down. After our fridge stopped cooling, he said he would call us the next day--he didn't. Then he said he would show up to repair it the following morning--he didn't. He blamed it on a flat tire and sent me a photo. Unfortunately, he didn't realize that iPhone photos are time-stamped. The photo was from two weeks prior. So that's the second thing you should know: when Luis inevitably lets you down, he will make up a story to save face. I didn't say anything about the photo being a lie, because I figured the guy just had a bad day. You gotta give people some grace, right? After many more calls and texts over the next few days, we eventually got him out to the house six days later. We already had to throw out the perishable food by that point, but it happens, you know? Unfortunately, whatever repair Luis made only lasted about a week. I'll go ahead and spoil the ending here: we never saw Luis again. As the next round of food went bad in the refrigerator, our calls and texts went mostly unanswered. Eventually, Luis offered to replace the fridge. It was overdue, but we thought it was a nice expression of good will. Unfortunately over the next three weeks and many unanswered texts and calls, Luis never found time to get here. On Aug 12th, Luis said he could get a replacement to us by Aug 14th. We had family coming into town to stay with us and no working refrigerator. The day came and went and we never heard from him. So we had to rush out and buy a mini-fridge. I looked up the number to DLR Appliances directly and spoke with Gustavo, his brother. Gustavo was sympathetic and offered to help--he actually got Luis to call me back and make a plan. Unfortunately (and unsurprisingly at this point) he never followed through with the plan. Eventually Gustavo stopped answering my calls, too. On Aug 26th, after two more weeks of trying to get Luis out here, he said he'd refund us in one week on Sep 2nd if he couldn't get a replacement to us by then. The day came and went and we never heard from him. Luis eventually answered the phone on Sep 4th and said he needed a few days and that he'd refund us in two payments, but we never heard from him. On Monday Sep 9th, Luis said he would come pick up the fridge and refund us that weekend. On Thursday Sep 12, he confirmed 12pm to 2pm on Saturday. Around 2pm on Saturday, after multiple attempts to contact him, he said he was running a few hours late. Then we never heard from him. On Sunday, he texted that he wasn't bailing and would call me in a few, and then we never heard from him again. Don't buy anything from DLR Appliances. The prices are tempting, but you will regret it.

I worked with Gustavo to purchase our Maytag XL Bravos Washer Dryer set. DLR's employee was very…read moreprofessional in delivering the new Maytag set and hauling off our old set. I am very happy with my new set and they even purchased my old set! I will be returning to their facility soon to purchase a larger refrigerator.