We have been here three times throughout the years. And this is where we will bring our cars/truck if we need to again. They are very friendly and explain the whole process. Customer service is #1 here! read more

This place is TOP Notch!!!!!!!!!!!!!!!! They were so professional and so TIMELY with my repair! It is really clean inside their office too!!!!! Great job on my Chrysler 200 now I don't look like a person driving the streets without Insurance! Ha ha just jokes but that is what I always say when I see wrecked cars on the road!??? So keep those Insurance payments going so you don't get a ticket and you can go STRAIGHT to Telesis Collision Center and get your Autor Repaired CORRECTLY!!!! read more

Telesis did a wonderful job on my Civic. I would recommend them to anyone who needs body work done. They were professional and friendly.

Telesis has performed work for me on multiple vehicles in my family and the work they perform is impeccable. Customer service is wonderful. A great team of people. read more

The folks at Telesis were super professional. After being rear ended on the freeway, the other guy's insurance sent me to the local go to repair center. My car was repaired like new in the time frame they had promised. Super friendly staff and they keep you posted with follow-up text to update their progress. Great team of people. read more

I took my car to telesis after an accident and I had a dead battery, when I picked my car up they had replaced the battery free of charge even though it was not part of the repair job. They went above and beyond customer service and satisfaction. I recommend them to anyone. Thanks for being the real deal. The work they did was superb. read more

My Twin Sister and I are raving about our recent experience at Telesis Collision Center. They went above and beyond when they repaired our car. They fixed our car so fast and really took great care of us. I give this business 5 !!!! Mario and Kim were so nice and they made our experience even more enjoyable. Even though we do not plan to have another collision in the future but if we do, Telesis Collison Center is going to be our first choice. read more

Took my brand new Honda CRV to these folks based on a recommendation from my insurance agency after some idiot ran a yellow light and plowed into me. My car was less than a month old (literally had 4 miles on it when I drove it off the lot). The negatives: The car took much longer to fix than I thought it would (over a month!) However, this was NOT Telesis' fault. My car was crunched good. They only reason they didn't total it was because it was brand new. There were parts to be ordered and they were being abundantly careful in their repairs. The positives: They fixed my car back to new! My husband did see where something didn't line up exactly on the fenders, but it was so minute, that I missed it completely. No worries, back to Telesis overnight, and it was fixed by the next day, They paid for my rental car, and their customer service is beyond reproach. Mike (the owner) and Brooke, kept me updated via phone calls and email during the entire initial repair. VERY nice, honest people. I HIGHLY recommend this shop. read more

I walked in on a Tuesday morning around 8:30 with my friend. We needed both of our cars repaired. The lady that was working in the farthest desk possible didn't even get up to welcome us. I asked if we could get an estimate for both of our cars and she asked if we have an appointment . I said, "No, do we need one?" She said, "Yes, we are understaffed this week and it's by appointment only." She didn't even try to set an appointment up. She just didn't care. I hope she is the owner making executive decisions like that. Very disappointed. Will never go back or recommend. read more

This is the BEST auto body shop in the Los Angeles-Palmdale area! We had just minor damage to our car and did not want to file an insurance claim. They got us a free rental car for the day and our car was repaired in record time. We were impressed at the quality of workmanship and how clean our car was. we had an outstanding experience with the owners and highly recommend Telesis Collision Center! read more

I took my truck there about 1 year ago because I was involved in a traffic collision and the side of my bed was damaged. They took the truck in and said they'd replace the side of the bed. Got the truck back a week later. As soon as I got the truck back, I noticed 2 deep scratches on another part of my bed where it appears they took a screwdriver and used it to pry off the old bed piece. If that wasn't bad enough, it appeared as if they took touch-up paint and attempted to cover up the scratches (didn't work, just painted the scratches white). (I'm going to try to post a picture of this). I also found numerous places that were left unpainted. I brought it to Geoff's attention and was treated horribly. Given every run-around imaginable, and had to sit there and argue with him to get him to take the truck back and fix the damage his business did to my truck. I finally got the truck back a couple days later. Everything appeared to be fine, until a year later when I'm attempting to trade the truck in for a new truck. I've had dealers review my truck and pointed out flaws in the repair Telesis did: The body panels don't line up, the tail light doesn't sit properly in the bed of the truck and doesn't line up with the body panel, and there are multiple unpainted surfaces. read more

Telesis Collision Center - See my review! Damage Telesis caused, and they covered it up with touch up paint! - Body Shops Near Me - Palmdale, California

Sadly, my car is a magnet for people to hit it! Telesis made the repair experience so easy though. Brook was awesome! They kept me updated on the repair status with calls and text messages which I really appreciated. Telesis has exceptional customer service! My car was also finished prior to the expected date. When I picked my car up, the owner (Mike) walked around my car and explained everything that was repaired. They even provided a certificate of lifetime warranty for as long as I own the vehicle. This was a completely different experience from another repair shop I have used in the past. I feel confident in the work that was done and would not hesitate to refer others to them. Thank you! read more

My experience with Telesis was incredible! I had some paint warranty work that needed to be completed for my 2013 Honda Pilot. The Honda dealer referred me to Telesis. Telesis is apparently the collision center they work directly with! Boy was I glad for the referral. Their work was impeccable...they kept me in the loop constantly...and the work was completed in 4 days. I have had work done at various places in the AV over the years, and Telesis by far was the BEST! Mike Townley was the service person who worked with me...he's INCREDIBLE! Mike personally possesses the best customer service attitude, personality, and professionalism of anybody in the business. I have been teaching Business and Management for 20 years and I will be telling anybody I know...faculty...students about Mike at Telesis! He demonstrates what I always tell my students about giving superior customer service! I will ONLY take my vehicles to Telesis for now on. Mostly because of Mike! Thanks for for doing such a great job! Kudos to Kim too! read more

Took my car here and they did an excellent work repairing my vehicle. I recommend them and Mike thank you for your service.

My wife's car needed the hood painted; I had installed a new hood last year. I have always driven past Telesis and decided to stop in. The 07 Honda CRV is a well-used car as a daily driver into the bowels of L.A. back and forth each day. I asked for 3 quotes, 1 the hood to be painted (prime up to paint) as I waited too long and the original primer had seen better days. 2 I wanted the car to be "buffed out" and a 3 quote for a full repaint. I received my quoted via e-mail and I also looked for 2 more bids in this area like squirty's who saw the car but after several phone calls and nothing in my e-mail in box I gave up on them, then the old burgess auto body, this guy was on way too much coffee the morning I came thru after telling him what I wanted he wanted to tell me what he could not due. I had to thank him and walk away. We scheduled a date and I dropped the car off, it wasn't two day's and the call came in to pick up the car. I walked right past the car on my way into the front door. When the lady said it was just outside I had to turn and catch myself. That's my car ? Yes you're ready to go. This car looked so new ! ! It even looked like they refinished the WHOLE car ! I had asked for a quote to buff out old paint and it looked like they did just that. I thought walking back in to sign for the car that they misunderstood me about the "Hood Only" and nothing else please. WOW was I surprised as it price was just paint the hood. The lady explained it's not good business to give you back a car that looks bad. I thanked them ALL for a great job ! ! Once inside the car, it was spotless ! ! I was so happy : ) As I know you will be happy ! Now don't get mad for the only 4 stars as my update in a year will be the test of their painter and this is just my first impression Thanks again Gary read more

This review is for Telesis Collision Center. I am so pleased with the repairs they did on my car. Their attention to detail and getting the job done right the first time is beyond compare. I was in an accident and my car needed some TLC. Greg and his staff not only fixed everything they detailed the car and the engine compartment. To say my car looks brand new is an understatement. I received text messages through out the process letting me know how far along they were. All phone calls were taken and I knew exactly what the status was. In addition they handled all the insurance stuff so all I had to do was smile and enjoy my car. Thank you Greg and your staff. You have a customer for life. read more

Fantastic business focused on community value. Crosby and Geoff D especially helpful, quick, and friendly.

I am extremely satisfied with the repairs that were done to my SUV. You guys went above and beyond what needed to get done and I really appreciate it. read more

Amazing ! Since the initial estimate everything went well. My car was done right on time. The ladies in the office Kim & Brooke are so helpful if you are looking for an honest good company to fix your car this is the place to go. read more

Excellent Service Super Quality Workmanship my car looked better than before. Very impressed how they kept me informed of the process & progress with text & email. I would truly recommend this Business. Thank you again read more

Just got my car back in perfect condition and way faster than I expected. Flawless repair job, 5-Star customer service, and a lifetime warranty on repairs, nothing could make Telesis Collision better than it already is. I'll never go to any other Auto Repair shop. read more

Great service all around! Car was waxed and looked new when we got it back!

We have had our vehicles repaired on 3 different occasions at Telesis, and as inconvenient as it is to not have your car, the people at Telesis make the process simple and have you back in your vehicle in no time. I don't typically write reviews, however, since we have had more than 1 unfortunate incident after another, Telesis has carried our burden....so thanks a bunch!!!!! read more

Staff in telesis really took great care of me, gave me kind assistance on phone and on site. Awesome.

The body work on my car was flawless, in fact, it seemed to look better than before the accident! They finished way ahead of schedule, and promptly informed me that my car was ready to go. The staff was was professional and as friendly as anyone could ask for. I don't think you'll find a better collision repair facility anywhere else in the Antelope Valley. Thanks for a job well done, Telesis! read more

They are terrific!! Almost makes ya want to have a dent in your fender, just so you can have them fix it. Very professional, reasonably priced and efficient. I highly recommend them to any one in need of body work, etc. read more

I'm resubmitting my 5 star review of Telesis because I just found it listed in the "not recommended" section. After researching Yelp, I could not find an answer as to why my review was placed in the "not recommended" section other than software automatically picks which reviews are posted as "recommended." I felt it was necessary to resubmit the review since I was totally satisfied with the work performed: I'm not sure which Geoff, Christina spoke to, but I felt compelled to write this review after reading hers. And I might add that I have never written a review for any company in my life! I am retired after thirty-seven years in law enforcement from one of the largest agencies in Southern California. And I have a great deal of experience when it comes to dealing with the public. A few weeks ago I took my son's 1965 Mustang to Telesis and spoke to Geoff, one of the owners. The car was my son's very first car. My goal was to restore my son's car and give it to him as a surprise. At this point in the restoration, I had already spent well over my budget. My original plan was just to get the car in running condition. After the mechanical portion was completed and the car was in fine running condition, I thought I would get estimates on minor body work and paint. I was very discouraged after getting several outrageous estimates that were extremely over my original budget. I was surprised, to say the least, after hearing Geoff's estimate. I decided to go with Telesis and it has been without a doubt the best experience that I could have. The owners, Geoff and Greg, and all the staff, especially Brook and her husband Jeff, have been exceptional in their commitment to customer satisfaction. During the process, I have stopped in to see my son's car, carefully being restored to almost a showroom condition. I can't say enough about the quality of the work being performed. Greg has a passion for car restoration and it is obvious in his detail of excellence. As I said earlier, I have never written a review before, but if anyone reading this is thinking about completing a project car or just starting a project, I highly recommend Telesis! William (Bill) H. read more

I would highly recommend this place. I got into a fender bender in Palmdale and they we so helpful in getting me a tow truck and rental car very fast. The staff was so nice and even helped my daughter since she hit her leg in the accident by giving her ice and trying to make her comfortable while I was getting the rental car. They were so easy to work with and took care of all our needs. read more

I recommend anybody who needs their car repair in the AV area, to get it repair by Telesis Collision Center! I got into a minor accident in July and someone I know referred me to get my car repaired at Telesis. So I looked into and I am so happy I made the decision to get my car repaired here! The staff was very professional and helpful. A plus I also liked about Telesis is that they work along with Allstate insurance and cool thing about that I have Allstate. I was setup with Enterprise car rental through Telesis. I dropped my car off at the repair shop and a staff from Enterprise picked me up and take me to pick up my rental car. Very smooth and easy process. When my car was ready for pick up, the repair work was so good, my car looked brand new, it looked like it never got into an accident. Telesis gets 5 stars from me. Best Autobody shop experience! read more

Telesis! It's not even a question on where to take your vehicle!! The professional and friendly staff were there with me every step of the way. Though it was a big inconvenience to have to take my car in when I was hit on the freeway, Telesis eased my mind and assisted with any questions I had about the process. My car came out better than it was before and I could not be more grateful! I have recommended Telesis to numerous friends and family who have also had a fantastic experience in a not so fantastic situation. Telesis is where you want to be!! read more

I have never used this place but I do send friends there for paint jobs and collision repairs. Every person who has had a vehicle repaired at Telesis has been 100% satisfied. In an industry that is being beaten to death by insurance companys who do not want to pay for proper repairs this place goes to bat for there customers. It's not easy to find a place that puts in 100%, Telesis is one of the few left if you want your vehicle repaired right the first time. Good job Telesis! read more

I give Telesis an A+++. You hope you never need their services but accidents happen. Our truck sustained a huge amount of front end damage when another driver ran a stop sign. One phone call to AAA to have it towed to Telesis from the scene and the ball was rolling in making it right again. Estimate done in one day, worked well with our insurance people, truck was back perfect in two weeks and one day. The accident report from the sheriff's dept. took two weeks . I highly recommend this team of professionals read more

This place is horrible they were suppose to fix my grill and bumper on my 2015 Kia Optima in May 2015 I took my car back on October 10 2016 because the grill is hanging from the bumper big mistake. After being accused of having another accident the repair person and the owner went off said he was going to hit me in the head with a hammer if I didn't leave his business. Keep in mind I have insurance so if I had an accident I would have reported it. Do not take your car to this place. Keeping in mind there's not one person of color working in this business I doubt very seriously if I'd looked like them I would have gotten my car fix. How does a grill and bumper come apart after a year. DON'T WASTE YOUR MONEY. SUCH A RIP OFF this owner is truly accustomed to ripping off women then he called the police and reported that I had a gun in my car. For real you pit my life in danger because you did a bad repair job. read more

Telesis Collision Center - Body Shops Near Me - Palmdale, California

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THE WORSE SHOP EVER!!!!!!!!!!!They did nothing correct, NOTHING CORRECT! I brought several things to their attention that they said they had fixed and several things that should have been fixed that they did not fix, and they corrected none of it. I was told to take them to court! It has been a year and I am still paying others to correct the mistakes that Telesis made. That trip to Telesis has been a very, very costly mistake. I would strongly advise you to go elsewhere!!!!!!!!!1 read more

They get a bit fat ZERO from me. The owner Geoff was very rude and overbearing and told me he did not like my attitude and did not want to work on my car. I went there with my daughter to get an estimate on her car that was hit by a friends car while it was parked. The friends mom knew this guys and sent us there because she was paying for the damages. He was on vacation so we talked to someone else. They were the cheapest out of 3 places so we said no worries but the other places pointed out things that their guy did not. Upon return with the car I started to point out that he did not want to look under the hood until I insisted and the other locations pointed out a couple of things his guy missed. He went off on me!!!! Stating his guys does excellent estimates, and gave great estimates bla bla bla and that he did not like my attitude and would not work on our car. Great because we did not choose him to begin with but were trying to help the friend out that sent us to him to help them for their 17 year old daughter and insurance. Your customer service skills suck, you are rude and should not run a business. I was shocked how you treated us. We were just trying to point out things that were possibly missed. Sorry, but we should be able to have a conversation with you regarding things that were possibly missed. I would never ever use this place! My friend obviously called you to tell you I was not happy with the estimate because I believed your guy missed some things. I guess you were hot before I got there and blew up on me. BAD CUSTOMER SERVICE! I have been a customer service/sales person my entire life. I bite my tongue on a daily basis with my clients because the customer is always right. NEVER EVER WILL I EVER STEP FOOT IN THIS PLACE AGAIN. We drove a long way to get this done and had someone follow us. TOTALLY UNACCEPTABLE THAT WE COULD NOT EVEN HAVE A DECENT CONVERSATION! Btw, he said he would provide a new bumber, really? A 1997 mustang? Try a new used one from the junk yard maybe. read more

I had such a great experience here. They really went above and beyond. My car was fixed quickly and it looks like new, everyone was friendly, and they even arranged a rental car for me! read more

As a preferred shop for the insurance company I deal with, clearly this shop is out only to serve them. Their estimates are off, their staff is rude, and their work is substandard. They are uninterested in what you want, or your concerns. Stay away. Much better options in the AV. read more

I was involved in a car accident on 10/2/16 in my 2015 Nissan Pathfinder. My insurance recommended several auto body places, after doing some research on all places recommended I went with Telesis and boy I'm glad I did. I was taken care by a very nice man Crosby who was absolutely very nice and descriptive with all the repairs and replacements being done on my vehicle. I got my car back on 10/31/2016 and It looked like new I was shocked to see what an amazing job they did on my car and the warranty as well. I definitely recommend Telesis. read more

I had a good experience with Telesis recently. My daughter was involved in a hit and run accident. I don't live in the area but chose Telesis because my insurance company had them listed and it was the closest to the location of the car. (Of course, I also checked them out for myself.) Paperwork was a breeze. I just gave the OK and they worked through the insurance company. The car was ready when promised and the quality of repairs was excellent. The employees also did as I asked regarding recovering a piece of the vehicle that fled the scene of the accident that was lodged in the rim of my car. That piece of the other car had a VIN number that led to finding the guilty party. That may not interest everyone, but, my main point is that TELESIS does a very good job when it comes to quality of repairs and customer service. read more

No rating Worst hospitality I have-ever seen walked in the door and was told to get out have never been treated like that in my life they did not know I Was call by my claim adjuster to meet him and Sind paperwork but was Told to get out by Two employee I declined found a better better place to Fix my car read more