I had a major issue with my car when the engine, and I was extremely stressed about getting it…read morefixed and figuring out what options I had. Subaru connected me with Lee Quintanilla, and honestly was the best help Iv'e ever had! Lee helped me walk through every option available and genuinely went above and beyond to help me get my car taken care of. What stood out to me most was that he never made me feel like he was simply trying to sell me something. He genuinely seemed to care about helping me personally and finding the best solution for my situation. I'm extremely grateful for all of his help and professionalism throughout the entire process. Because of Lee, Subaru has gained a loyal customer. I would highly recommend him to anyone who needs help with their vehicle. 5 stars all around!

Big NO for Erik. I would definitely recommend AVOIDING Erik Lopez as your advisor, especially if…read moreyou're female. He helped set up my service appointment via instagram, and then when I had posted a picture of a family breakfast, he assumed the males arm in my photo was a boyfriend? So he said he was canceling my appointment and to go to a different dealership. Yeah, big no for me Erik. I've been coming to this location since 2015, you think your personal issues are going to stop me? Lol LEE SAVED THIS EXPERIENCE. If it weren't for Lee, I'd be way more upset than I was. Lee- thank you so much for making me feel so comfortable. You really went above and beyond to make sure I felt safe, happy and you made sure I was set up with a loaner ASAP so I could get to work. Thank you for all the kind and encouraging words. And thank you for making sure my car was safe. I wouldn't go to anyone other than Lee. Thank you again! Lee, you're literally the only reason this is a 5 star review. So thank you

I would like to give one of their car dealers a 10 stars credit his name is JASON. Very nice and…read morevery patients with us. No rushing and he tired to help us to get a car. Very honest guy. Very helpful.

Absolutely terrible customer service. I went by there to buy a used Mazda 3 hatch base 2025 they…read morewanted 27.5 for it no negotiations. The car was scratch and dinged up had 2k miles on it. I told the salesman I'm not buying it he said he doesn't care and good luck getting anything better for that price. Jokes on him I went to Spreen Mazda in loma Linda and got a 2025 preferred hatchback for 28 out the door, not only did I get a brand new car at 28 but it came with 3 free oil changes 6 miles on the car fresh off a shipment I tell every one to never go to hello Mazda any of them they are a brood of vipers

First off, let me preface with saying I'm a Chevy guy thru and thru....... Here I go!…read more I have a commuter that is a Ford sedan (was my daughters, now it's mine). Trust me, I don't like Fords. BUT...... This car has a known issue and is covered under warranty, within the parameters already set. So, I talk to the service guys and they simply stated, "bring it in, we'll take care of you and give you a rental if it's under the warranty issue at hand". Cool.... Fast forward 2 weeks. I call and I couldn't get through to anyone specific. I leave a voice mail with the service manager. Within 2 minutes I get a phone call back from her. I believe her name is Rachel. She gave me a timeline to drop off the vehicle. Cool. Without an appointment, I get the car towed there. Speak to a service rep. I'm in and out within 5 minutes. The perfect thing was they spoke the same language, said the same things, and left me feeling like they are really going to take care of my car. I felt confident knowing my car is going to taken care of....... AND I'M A CHEVY GUY!!! I scoff at Fords.... We know the acronyms ... but damn they make me want to second guess this brand. Good job Gosh Ford!!

I went to get my truck serviced with my 2 year old and went into the play area to wait and one of…read morethe employees there told my son "shush" 2 times in a rude way! I will NEVER come back to spend my hard earned money here again mind you I was trying to handle it and my son can speak in a very load voice sometimes because there was another little boy and my son was trying to get his attention is all and I was trying to explain to my son to use his (inside voice" but come on man he is only 2! No need to shush someone's baby!! Shame on you acting like that

We purchased our BABY GT here about 5 years ago and we came in today. A Sunday afternoon to make…read moresure the last payment went through. We also wanted to check out some NEW MODELS but, so far nothing has caught OUR attention. Our car is still STUNNING after all these years... We couldn't be more happy with our purchase. She has been a STRONG and SEXY CAR by far. With her MATTE color and her midnight package it's hard to match... We also caught a GLIMPSE of the last FIFA WORLD CUP game. We decided to use the amenities like having a couple of bottles of waters and just browse around... There was a hardworking young man in a nice light blue suit walking around and he was the one who helped us by checking to see if our last payment went through... SERVICE has been pretty smooth over the years. We didn't really have any issues... KEEP IT UP MERCEDES BENZ OF TEMECULA!!!!

A complete disaster. Fake CPO inspections and nonexistent management…read more What a disaster! I have owned a Mercedes for over 8 years (bought in the Bay Area) and love the brand. Because of that loyalty, I brought my wife to Mercedes-Benz of Temecula to upgrade her vehicle. We bought a Certified Pre-Owned (CPO) GLA250. I always buy CPO for the warranty and peace of mind. In fact, my current Mercedes was a CPO--it is now 13 years old and has never had a single major issue. This car, however, has been plagued with problems from day one and should never have qualified for CPO status. The previous owner clearly mistreated it, and this dealership absolutely skipped the rigorous inspection they claim to perform. When I confronted the Service Manager about it, he admitted they just looked at the computer records, saw a service history, and "figured it was fine." That is a blatant failure of the CPO promise. Yes, we have brought it in three times, and yes, they covered the repairs under warranty. But because of the constant issues, I reached out to three different people at the dealership expressing how nervous we are about the vehicle's reliability. I asked what they could do to make this right. The result? Total silence. Not a single solution, zero help, and zero accountability. If you want proof of how little this team cares about customers once they have your money, look at the review history here. Management routinely ghosts people, ignores emails, and fails to return phone calls. At the helm of this operation is General Manager Garth Blumenthal, who sets the tone for the entire establishment. When I finally got a response, I was met with zero interest in resolving the issue and a massive attitude. It is clear that customer satisfaction means nothing to him once the check clears. I have received better service at Wal-Mart. We are so dissatisfied with this vehicle and the atrocious lack of service that we are now taking the car to a reputable, independent mechanic for any future work. I will willingly pay out of pocket just to avoid dealing with this untrustworthy staff again. If you are in the market for a Mercedes, save yourself the headache and go elsewhere. They do not care about your business, they do not care about your safety, and they do not earn your hard-earned dollars.

They are polite, professional, timely and proficient with their service…read more They make appropriate recommendations and never try to upsell. I have a Lexus LS400 and a Camry XLE and I trust them both to Eastman.

I brought my Lexus 450h in for its 60K service. Everyone was nice and helpful and they did the…read moreservice in a very reasonable amount of time. Moreover, I saved significantly over what out local dealership quoted me for the same service. I plan to come back in the future. Thanks Guys!

Best experience throughout the whole buying experience! Shoutout to Robert and Taylor they made the…read morewhole experience easy and pressure less. Couldn't be happier with the purchase !

Well, well, welllll!!!! I had been doing my research on becoming a Toyota girl again. Proud to say…read moreTemecula Valley Toyota made it happen! It's been a long time comin' and it was time to let my beloved V8 Big Bertha move on to her next life. My life has changed in the last 13 years, and so the need to downsize became a priority. I worked with Moises Nunez. I wish I could give him 5 stars, but I had to take one off only because I didn't get the truck I originally wanted. He sent me a picture of the Wind Chill Pearl TRD Sport and I said I would return in a few weeks for it. We'll, but the time I came back it was sold! =( I was really bummed, and I also had a list of things I wanted. He did make up for it, though, so it's going to be a solid 4 stars from me. I ended up with my second choice, which is the Heritage Blue. It I had the money, I would not have thought twice about the beautiful Wave Maker Blue TRD Pro!! I just drool over it, lol. So I ended up leasing the vehicle since I wanted options, and I may want to get a different vehicle altogether by the time this lease is up. Moises did tell me I could come back sooner if I wanted to and he would have my white truck!! Lol I said I'd hold him to that, haha! The process went smoothly and even though it was a rough start at the financing office, I was in and out in under 30 minutes. I had an appointment in San Diego and they worked quickly to get the paperwork done so that I could leave. They were even gracious enough to give me a loaner to go to my appointment ao that I wouldn't add more miles to my SUV. Overall, I am happy with my new truck. They gave me a sweet deal I couldn't pass up. It came with running boards, but I didn't like them so I found a pair online and brought it back ti the dealership where Moises himself put them on for me. Now THAT is great customer service!! One last thing I requested was a blue bow (because everyone always has a red bow) to be on my truck when they delivered it to me. They came through!!! Haha! I will definitely do business here again when the time comes! Thank you to Moises and the team here at Temecula Valley Toyota!

It's not easy finding the right shop you can trust to work on your cars. I'm so glad I found Agape…read moreAuto Repair. The staff is super professional, extremely nice and they do excellent work. So far they've worked on my Ford F150 and my son's BMW. I tell everyone I know about this place!

1 Star...if I could leave negative stars best believe I would…read more We've been coming to this repair shop for years, but unfortunately, since the ownership changed, our experience has been completely different. My car had been sitting at the shop for six weeks. It originally went in for battery problems, and then were told it's turned into an electrical problem. For six weeks, we were repeatedly told, "It'll be ready tomorrow," then the next day, then the next day, with absolutely no resolution. There were multiple times we had to reach out ourselves just to find out what was happening because communication from the shop was essentially nonexistent. After six weeks, my car still wasn't fixed so we finally decided to throw in the rag with this place and take it to the Honda dealership. When picking it up, we were actually told that we shouldn't take it to Honda because their technicians "aren't very good." That was especially ironic considering my car had been sitting at this shop for six weeks without being repaired...pretty rich coming from you!!!! The condition of my car when I went to retrieve my belongings was also disappointing. All of the windows had been left rolled down, and there was dirt throughout the inside of the car. The lack of communication, extremely poor service, repeated missed timelines, and overall lack of accountability were incredibly frustrating. It's especially disappointing because we had trusted this shop for years under the previous ownership. Do not take your car here, it is nothing but terrible communication & disappointment!!!!!!

I had to have my truck towed in after breaking down on the freeway. The rear differential was…read morecompletely shot. Definitely not a good day, but aside from the car problems, I had a very good experience with this auto repair business. I understand that it's a complex repair. They got my vehicle on a Friday and initially said it would take a week, but I got it back the following Tuesday. This could have been quite expensive, but the cost was very reasonable. I was treated well and the mechanic, Chris, clearly explained the problem and the fix so that I understood everything. Car problems are bad enough, so don't compound it with stressing over finding a trustworthy mechanic too. Whether you need routine service, or if you experience a breakdown, I strongly recommend that you go to Affordable Auto Repair. I definitely will be bringing all of my vehicles here.

Service was great! I felt they were very honest, not pushy, and very fair pricing. Brought my car…read morein for a/c work thinking the compressor would need to be replaced and after they inspected it, said the compressor is actually fine, the system just needed to be emptied of old Freon, vacuum tested, and refilled. Good as new. Saved me a lot of money that I was already mentally prepared I was going to have to spend. I will definitely be back. Thank you.