Customer service is great! The owner is a super friendly guy who puts his heart into this place…read more Super helpful, and everything's very clean and well taken care of. Even the atmosphere is so nice with all the plants. Will be doing laundry here when I need to. Tonnnns of machines. Never worry about needing to wait for one. Small businesses like this give me hope for Cleveland. Love when there's heart in a place even if it's just a laundromat.

I have been coming to this laundramat for years. The facility is clean, the washers and dryers are…read morerepaired when necessary, and most importantly, I feel safe and comfortable doing my wash here. The owner is often present, and very helpful if there is a concern. I highly recommend.

Very very clean! Nice machines. Easy to get to and extra parking available…read more ........................................

Tried this for the first time today, when I arrived there were two women doing laundry together and…read morethey were using EVERY SINGLE WASHER except for the smallest ones. One of the women had gone to some of the machines and put a single item of clothing in it to indicate she was "saving" these so no one else could use them. Several people came in after me and were visibly upset. Also some people just left because of these ridiculous women. I ended up using some of the smaller machines and one of them malfunctioned and would not end the cycle so I couldn't get it open to get my clothes out. No one was there so I called the phone number posted at the business, no one answered. I left a message and never got a return call. After 30 additional minutes the machine finally unlocked and my clothes were soaking wet because it never did the spin cycle. So it took longer than it should have and more money to dry them. Very annoying experience.

I brought in my duvet and they had it ready 24 hours later. They washed it twice, got some dark…read morespots out of the white duvet for me, and charged just $23 (cash or check only). I don't really use this service often, but will definitely keep this place in mind for all my dry cleaning and laundry needs. The lady handling the front of the business was friendly and helpful. And to me the best part is they open at 7am on weekdays; I wish all businesses did that.

From the owner: Parma Laundry Service is a family-owned commercial laundry business built on the principles of…read moreintegrity, quality, competitive pricing and excellent service. We offer a wide range of services to meet any of your needs, specializing in nursing homes, hotels, motels, and government institutions. We have been serving Northeast Ohio for more than 50 years. Our commitment to quality, personalized attention to detail, and dependable service are the reasons for our longevity.

Beware!! I went there to wash one king comforter. I placed comforter in washer and closed the…read moredoor. Put my $10.50 in washer and washer started to turn on. I noticed water temp was warm (I learned temp defaults to temp used by last customer) and I wanted cold water, so I push the stop button. The machine then was flashing and not allowing me to continue. Employee advised I wait for machine to reset. That didn't work so employee turned off the power to machine and we all know that means the washer isn't going to allow me to wash without putting another $10.50 in it. This is what I'm mad about, the employee could have taken $10.50 out of the bucket of quarters she had or taken quarters out of machine that I had just put $10.50 in and allow me to wash my comforter. She told me repeatedly that I had to put another $10.50 in the machine. I paid for a wash, and I did not get one. My comforter was completely dry when I removed it so it's not like the washing process had started. What business has you pay for something and not give you what you paid for? I won't be back.

WORST laundry mat I've ever been to! I brought my bedding to get washed and ran across the street…read moreto grab a few groceries (not a major trip or anything). This place took out my wet blankets and put them in a disgusting bag and threw them in a bag on the floor!!! Not even in like a metal bin or something! A disgusting trash bag. The girl at the front says "yeah that's what we do, if your stuff is in other people's way, people are allowed to move it!" We literally threw away our bedding. Who does that? Do NOT trust these people with your clothing or bedding if you care about it. Absolutely gross.

I dropped off my wedding dress and my husband's suit here after reading all of the wonderful…read morereviews. My dress took a while to get cleaned, but when I picked it up, I was so happy with the result!! The bottom of my dress was black at the bottom with dirt, wine stains, and who even knows what else from the fun wedding reception. By what can only be a God given talent, they managed to get the stains out and make it look brand new! I am super pleased and will be coming to them in the future!

Bil-Mar is the best dry cleaner in Cleveland area. If there is a item that needs special…read moreattention, they will gladly take care of it. Hubby and I have been going there for 30 years And are always satisified.

What the heck happened.I went here today to drop off dry cleaning and they are closed and store is…read morecompletely empty

I wanted to share a great story about the owners of this organization. I was summoned out of town…read morefor 4 months, yet prior to leaving, I dropped off a very expensive suit, my favorite, but they held onto it the entire time. This business is impeccable and I'm going to always bring my items here. Thank you so much!

Beware! They may lose your clothes if you do their wash and fold pickup service…read more They mixed my clothes another person's up so I have some of theirs and some of mine is apparently still missing? I feel like it should be an easy problem to fix. If two different people both call and say I am missing clothes, it should be that hard to return them to the rightful owner. Wash House CLE has made no attempt to pick up these other clothes. I have tried to return them, but I refuse to drive them there myself. This also makes me believe they are not doing much to find my missing clothes. I will not risk anymore of my clothes with their "convenient service".

Very helpful to new customers and great prices. I would would recommend this business to someone in…read morethe area.

Very clean and efficient machines for a good price. The staff is really friendly and helpful and…read moremakes it a great environment to do laundry.

One of the best laundry mats I've ever been too! Clean friendly and reasonable…read moreIf your in area and need laundry then try this place