Best HVAC company in the area. They not only installed my new system but are also extremely…read moreresponsive to my needs. On July 3 in the evening, my capacitor went out on the compressor. At 8 a.m. on the 4th of July, they were here to fix it. I was blown away by their responsiveness and professionalism. Thank you TANGO BRAVO and Ennis my service tech!!!!!

We've used Atlantic Coast for preventative HVAC maintenance across a multi-building school and…read morechurch campus, and unfortunately our experience has been disappointing. During a recent service visit, the technician left early to go to another job, leaving our maintenance incomplete. We were told the office would follow up to reschedule, but after a week of no communication, I had to reach out myself--only to be told the earliest availability was another two weeks out. This level of poor communication and scheduling delay is not what we expect from a commercial HVAC service provider. We also received an invoice before the work had even been completed, and parts were replaced without prior authorization and added to the bill, which raises serious concerns around billing practices and unauthorized repairs. After raising these concerns, we did receive a call and an apology, but the situation was largely explained away and no real effort was made to resolve the issues or correct the billing concerns. To be fair, the technicians themselves have been professional while on-site. However, the overall communication, coordination, and service contract management have not met expectations. As a result, we will be moving in a different direction once our contract ends. I would recommend others carefully evaluate communication, scheduling, and approval processes--or consider other HVAC companies--before committing.

We've been customers of Atlantic Coast Heating and Cooling for almost two decades now. Had a…read moresystem replaced on the old house that went great, and just had two systems done on the current house. They've done all the maintenance in between, always an excellent experience and very honest technicians and good prices.

JMR came to look at repairs for my 20-year old oil burning furnace. They quoted the repair, but…read moreonce they got into it, determined that it was too far gone to repair, and it really needed to be replaced. They quoted replacing the furnace with oil, replacing with gas, and replacing the both the furnace and electric hot water heater with a gas unit. Their pricing was better than the competition, plus offered more options. We chose to replace the furnace and hot water with gas. Bottom line, they did what they said they would do, they were respectful, and John was very responsive. I would trust these guys to do work for me again, and recommend them highly.

My heater shut off and I didn't know how to turn it back on. Called these guys. Charged me $89 to…read moreturn it back on. Later they emailed me and said my heater needed a new part and it would cost over $1200 to repair. I asked what the part was and how long they think it would take to install. NEVER HEARD FROM THEM AGAIN. Next time I had a problem with the heater, I called someone else who told me it didn't need a new part and taught me how to use my heater properly. This was six years ago, no problems with heater since. Do the math, folks.

I highly recommend them for all your heating and cooling needs. My outdoor unit stopped working…read moreafter a nearby lighting strike/power surge. After exhausting all of my DIY diagnosing abilities, with no luck as to the problem, I called A/C CH & AC. Their service tech (Tyler) came out and diagnosed the problem within 10 minutes. The control board was fried. He engineered a simple bypass and got my unit back up and running right away while he ordered the part we needed. He picked-up the needed part the next morning and installed right away. Friendly people, experienced techs and reasonable cost. As a Building Contractor, they are now my go-to crew for all of my HVAC needs.

Great experience working with them. Professional, friendly, and honest. I had no heat and it was…read morecold. They were out in about an hour, fixed the problem, and made sure my HVAC was working as it should at a reasonable cost. And they didn't try to sell me something I didn't need. I highly recommend them.

Build a new house and builder used Styron. Unit is a Rheem 5-6 years old and Styron never…read moreregistered the unit. The inside is a rusted - there is usually 10-20 warranty but because they never registered it there is a 5 year. I called the office and the woman that answered was extremely rude from the beginning of the conversation. I hung up on her - she was not interested in helping or even asking my simple questions. Buyer beware

This company replaced heating ,a/c and water tank in my home. After 5 years…read more water tank leaked and still under warranty. Came out twice charged $ 250 didn't solve the problem. Call the office twice refused to come back and did not answer my calls.

Can't say enough about this company. I called at 7:30AM and spoke to a person, not a machine, that…read moresaid a lot right of the bat. Next they took the time to listen to me describe the issue with our new water heater and asked some follow up questions. They explained the warranty service and upfront service call cost and made sure I understood before going forward with an appointment, Wich they did same day. Rick arrived on time and diagnosed the issue in less than an hour. The cost was exactly as stated. Thank you DMS if I ever have an issue you will be our first call and our recommended service

I had the pleasure of talking with Dan at length. He's a great, honest guy. He's very knowledgeable…read moreand I have no doubt his work is well above average. Highly recommend him for your HVAC needs.

This was the second HVAC installation at our home in less than three weeks…read more So dissatisfied were we with the first company, that we had the system pulled back out and we went almost a week without a system. Air Specialty Heating and Air, installed another system, yesterday. From the get go things were done in a more professional manner. Rather than jumping to and only offering the most expensive solution($16,000) --which clearly wasn't working-- our Sales Solution and Information Advisor T. Mulè addressed our issues and offered us three possible solutions. Upon further discussion and suggestions, we scaled back and went with the tried and true, 2-stage RUUD solution, an upgrade from our original system(Goodman). With the first new system(the one we had removed), a variable stage 3t York system, our upstairs became almost uninhabitable, with the temperature never coming down to the set point (73), and humidity above 50%. The system struggled to reach 73 degrees! (Our old downstairs system holds easily at 72 degrees and 36% humidity, and old upstairs was matching those numbers until it finally died...) Adding that the York ran continuously and while whisper quiet outside, ran like a jet engine overhead inside the home where, I really didn't want to hear it! It never stopped, it rarely hit 73 degrees and the humidity was always higher than comfort level. The first day of install, it took 8-hours to cool from 88 degrees inside down to 78 degrees, with humidity in the mid-50s to mid-60s! This new RUUD almost immediately hit the set point of 73 and the humidity dropped to 43%! (Less than 4-hours) And the installation process itself was far more professionally done. Upon going into the attic after the three installers left, I was amazed to find just how neatly the job had been completed.. The previous installers left a real mess behind. Loose screws on the floor holes in the sheathing, the overflow wasn't even over the pan. The three installers (Matt's team) with "Air Specialty," left the attic in beautiful condition. All of the mess was cleaned up. Everything was tied and in place. Access to the system is easy to reach. Moreover, they even left the manual in a hanging folder within reach of the system. Honestly, there was a night and day difference in the install process and the system solution match for the home. I would, without reservation, recommend Air Specialty Heating and Air for any HVAC needs!

We had a brand new HVAC system put in less than a year ago by Air Specialty. We added the Monthly…read moreservice charge that would cover any emergency calls due to the system not working. Our system stopped working on Christmas Eve. We called the 2 emergency numbers to have them come out. WE ARE STILL WAITING FOR A CALL BACK. Luckily we have a friend in the HVAC business and he was able to come over on a short notice to help. We have cancelled the monthly payment and will never use Air Specialty again. We are very disappointed, especially since the system was very expensive and not even a year old.

Chris and his staff were awesome! we got an appointment quickly and they were able to diagnose and…read moreget the new equipment fast as well. less than a week even with a holiday weekend in play! very professional and timely!!!

I wanted a Unico high velocity air HVAC. system for an older home that had window units. Unico is…read morea highly rated system in other parts of the USA but it seems to be almost unheard of in this area -especially for retro fitting an old home . I had four contractors evaluate the house: one said it could not be done, another said( even though he had put in a Unico in his own home ) that he would have to tear up the attic floor and that the adjoining sunroom could not be serviced, and a third wanted to take away both bedrooms' closets and put the ductwork under the house in spite of our house being in a flood zone. Chris, the owner, said it would be no problem and designed and installed a Unico system that gave me a cooled and heated house-including the sunroom and all the bathrooms- with minimal disruption and I still have my closets! Overall, I was very satisfied with what Dutchman was able to accomplish in my small Cape Cod house that would have cost about 25% more and look horrible if I had gone with the "mini-split" that many other HVAC contractors had tried to sell me