We hired Mighty Clean Carpet Care to clean the carpets throughout our home. After the initial…read morecleaning, I had concerns about a few areas that didn't look as clean as I expected, as well as some scraping to the hardwood next to one of the carpeted areas. I emailed the company with my concerns and was extremely impressed with their response. Their main office replied that same evening, and Kevin, the owner, personally contacted me and arranged to come out the following day. He walked through the home with me, came prepared to address anything I wasn't satisfied with, refreshed every area I pointed out, and even repaired the wood where the equipment had caused the scraping. Kevin was professional, personable, and genuinely cared about the quality of the work and making sure I was happy with the final result. Issues can happen with any service--the way a company responds is what really matters. Mighty Clean handled my concerns exceptionally well, and their customer service and commitment to making things right really impressed me. I would absolutely use them again!

The team at Mighty Carpet were professional and took great care ensuring they did the best cleaning…read morejob on my furniture and carpets.

I highly recommend Patrick of Chem-Dry of Northern Virginia. He responds quickly to calls, is…read moreprofessional and efficient, and does a great job cleaning stubborn stains. ( such as pet stains) I've been using him for years and it's always a great experience. The house always smells so fresh and clean after he finishes. You really can't go wrong by hiring Pat. You won't find many companies as good as this one. Plus Pat is a really personable great guy!

Chem-Dry made my 10-year-Old carpets look like new and eliminated pet marks. Service providers were…read moreon-time and very professional. Highly recommend.

Everette repaired a large burn in our carpet. I was upset that this happened and was convinced that…read moreI was going to end up replacing the entire carpet because I wasn't sure if it could be repaired and, if it could, I did not have any carpet remnants for a patch. Everette assed and immediately put me at ease. They were able to use a piece of the existing carpet from under the transition for the repair, so there was no need to find a remnant or remove a sample from a closet. Their work is impeccable. The carpet looks brand new. I also had them return about a week later to clean the same carpet, statues, and a couch. My couch looks brand new!! I can't believe it. I like my couch again. They are clearly experts in carpet cleaning and repair and I recommend them without reservation.

We were in need of a basement cleaning and stretching. We contacted this very reliable company and…read morethey provided the best service possible. I highly recommend this great family owned business !

Simply fantastic. Today was the 3rd time we used NOVA Steamers for carpet cleaning and they went…read moreabove and beyond. Not only did they treat pesky pet stains, they also managed to remove a stubborn coffee stain from one of our carpeted stairs. They were super clean, thorough, and fast - also they covered our door with a special drape so that they could use their hosing without leaving our door fully open and protected our hardwood flooring before starting the job. I highly recommend them.

Update: Actually you never said not to sleep on the mattress for 24-hours, what you said wasthe…read morenext day it would be good to go. So I slept on my couch that night and didn't actually put back my sheets until the following night. So yeah I didn't "sleep" on the mattress until well after 24-hours just because it was soaking wet when y'all left the first time. And I would also say that when I contacted you that I informed you about possible urine smells and stains either on my carpet or my mattress from my dog. It wasn't until you all returned that you then decided to use the UV light which you should have done the first time y'all came out to pin point the areas. So besides the stairs and the mattress you had to redo my room still smells and stains still remain on my carpet. And you also commented that my carpet is old as if I asked and didn't know that myself. So yeah you came back and "cleaned" the mattress but besides that nothing else was done correctly.

Spoke with FRANK on the phone who was very polite and asked good questions to quote a price. Carlos…read morearrived on time to clean my carpets. I added several rooms and he adjusted the price accordingly. I thought the final price was very fair. I had an unusually large stain where a jug of laundry detergent spilled onto the carpet. I used my "Harry homeowner" carpet cleaner to get some of it up at the time of the spill, but it still looked awful. Carlos was able to get all of that laundry detergent out of the carpet. I was very impressed. All of my carpets look much brighter than they have ever looked before. Carlos was polite, efficient and knowledgeable. I will definitely hire them again.

Loved that they showed up with the mask, followed all the COVID guidelines…read more Work performed was 10/10. Very pleased with the attitude and customer service.

This is one of the best companies we've worked with. Andrew has been taking care of our carpets for…read moreyears. He doesn't nickel and dime you with extras. He just does what is needed to get the carpets good and clean. He's very professional, super friendly and the cost is right on.

Super great communication, good pricing, great job cleaning, and Andrew is one of the nicest, most…read morehelpful people I've ever worked with. He thoroughly explained what he was doing and why, and he went above and beyond in helping with issues beyond the scope of what I'd expect when paying for a basic cleaning. Highly recommend!

I took my rug here and they did a fantastic job. The customer service was great and the…read moreinstructions for dropping my rug off during the week was simple. I used Venmo to make my payment. My rug was ready in less than 5 days. Two years ago I allowed Stanley Steamer to clean this same rug and they did a very poor job. The manager even mentioned that there was soap residue left on the rug from the last service. Kingstowne specializes in high quality, Persian rugs, and other fiber blends that cannot be scrubbed down with simple soap and water. They not only clean, but they restore. The price was reasonable and I will use them again.

They did a fantastic job on a large and very cherished Persian rug. I'm so happy - just amazed at…read morethe difference. I highly recommend them!

Stop looking! This is the BEST carpet cleaning we have experienced! Steven V. had the best…read more"attention to detail" and quality customer service. We have cream colored large area rugs (one with a coffee stain) and they came out looking brand new!! Amazing job!!

Had some minor couch stains on a 3 seater and they came out within 2 days to clean. Scheduling was…read moreeasy. The technician was friendly and did a good job. He explained everything and was done quickly. My reason for 3 stars is because on the phone they quoted me $89 to clean the entire couch. The technician then said it would be $250... He took off $60 so the total was $190 but that's more then double the original quote. I paid it begrudgingly because it needed to be done, but the stains were not major so the experience was marred.