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    Tennessee Retina

    1.0 (1 review)

    Services - Tennessee Retina

    Eye surgery

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    Charles Fitch, MD - Clarksville Ophthalmology

    Charles Fitch, MD - Clarksville Ophthalmology

    1.0
    (2 reviews)
    0.0 mi

    Unfortunately, this doctor was referred to us (for my father) by our Primary Care Physician. I…read morecalled their office over five different times, left several voicemail messages, was told by a recording I was next-in-line, only to have the call dropped. Needless to say, THEY NEVER EVEN CALLED ME BACK. Seriously disappointing when you are referred to a doctor and they don't think enough to even call back. Even if they weren't accepting new patients at the time, I think the way they handled the situation is so unprofessional.

    I have been a patient of Dr. Fitch's for 10 + years. He was also my mother's doctor and treated her…read morefor narrow angle glaucoma and did emergency surgery on her has well. Dr. Fitch is an excellent doctor. He takes the time each patient needs to give a through exam and make sure you understand everything. Yes, he is usually behind on seeing patients but give the fact he takes time with each patient I can live with it. That said, his staff is horrid. They are cold and rude. I wish I could say this is not the norm but sadly it is. Do not ever expect his staff to be polite, courteous or helpful beyond the absolute minimum necessary. Today, Oct 16, I called to double check my appointment time because I was out of the house and forgot my calendar at home and I didn't want to be late, only to be told they had rescheduled me for tomorrow. I said that no one called me to tell me this. I was told they mailed a letter to me. I asked when it was mailed and stated that I had not received a letter from this office. I had received a phone call to say that the referral for the appointment was for the surgery center and needed to be corrected - they did not mention that the appointment was changed. I even called last week to verify that they had gotten the corrected referral and again no mention of the changed appointment. The woman never answered my question concerning when this letter was supposed to have been mailed. She just repeated that a letter had been mailed. I told her that I have to be in Chattanooga tomorrow and asked if there was an earlier appointment tomorrow morning - No. The next available appointment isn't until March 24, 2020!!! I asked to be placed on the waiting list - there is no waiting list. No, we'll try to work with you, no sorry for the mess up, just do you want the March appointment or not. I have already waited a year for this appointment and now I need to wait another 5 months???!!! No call to tell you they have changed your appointment, while sending a letter is ok - obviously it isn't fool proof. There is no one else in the house to get the mail so if I don't know about it then I didn't get a letter. It is 2019, if you knew far enough in advance to send out a letter of notification then you had enough time to call a few people a day to verbally tell them and verify that the change worked for their schedules. You do not just make changes and too damn bad if it screws your clients.

    Sango Eye Care

    Sango Eye Care

    4.8
    (34 reviews)
    5.0 mi
    $$

    I had never been to an optometrist before I discovered Sango Eye Care. From the time I walked in…read morethe door, I felt comfortable and at ease. Everyone was very professional and very kind. I make the drive from Nashville without hesitation as I know I can trust the direction and professionalism of the staff here. Whether I am being fitted for new glasses or checking out the latest selection of sunglasses, you can clearly see why this place is number one for eye care. Thanks for your continued kindness and Superior Customer Service!

    Came in for my annual eye exam to renew my prescription for my contacts…read more The facility was very clean, spacious and stocked with a variety of glasses brands to choose from. The examination rooms and equipment were clean and the staff was very welcoming. It was easy to schedule an appointment and I like how many options there were regarding my contacts. They had a machine that takes a photo of the interior of your eyes that was not covered through insurance that I opted out of but was asked to do as a precaution. So after paying the extra $40 for the exam it turned out everything was alright. Overall, the staff was nice, the facility was clean, and there were a lot of glasses on display. I would highly recommend coming if you need an exam done. Be aware they're going to offer the additional $40 exam that is not covered through insurance.

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    Sango Eye Care
    Can you see the letters on the wall? ;-)
    Can you see the letters on the wall? ;-)
    Front lobby

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    Front lobby
    Stephen F Daugherty

    Stephen F Daugherty

    5.0
    (1 review)
    0.3 mi

    I am a 25 year old woman who had lower back pain, leg heaviness, leg soreness and pain during…read moreintercourse. I came to Dr. Daugherty's office last year to get seen for my varicose veins that I had noticed. I did not think as young as I am that I should be having them and wanted them gone. His staff was very kind and informative. They did an ultrasound on both of my legs and wanted to do one on my abdomen. I never thought that pain during intercourse was something they dealt with. I agreed to have the ultrasound done and it was then that Dr. Daugherty discovered my severely compressed left illiac vein. To make a long story short, lots of blood work was done, I now wear thigh high compression hose and I had surgery to have stent placed in that vein. This happened in November of 2015. After words, all of my symptoms went away. I have no lower back pain or leg pain. Thankfully the pain during intercourse has disappeared as well!!! I have recommended that several of my coworkers go see his office to see if their veins are compressed. Who knew this all could be fixed?! Very happy I chose to go to Dr. Daugherty to get this issue taken care of.

    From the owner: We are one of a small number of vein centers in the United States which offer comprehensive,…read morespecialized vein care on a full-time basis. We provide a thorough clinical evaluation, detailed venous ultrasound studies by skilled vascular technologists, individualized treatment plans, and treatment by a very experienced and skilled physician.

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    Veincare Centers of Tennessee Logo
    Veincare Centers of Tennessee Logo
    Stephen F Daugherty
    Stephen F Daugherty

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    Tennessee Retina - opthamalogists - Updated June 2026

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