This company is wonderful. They are so efficient and thorough, plus extremely kind, respectful and…read morefriendly. After nine years of using them, I have never once had a negative experience.

I can't give them enough stars! Used them on a recommendation of our sons who had squirrels in…read moretheir chimney. Last Fall we woke up to noises in our attic and insulation on part of a lower roof. Nathan came and diagnosed the problem right away. Red squirrels made a home! Humanely (and that was important) trapped 2 and relocated them. These people do a great job and have a heart for the animals as well. Recommend without hesitation. Update 2/4/2026: Had them back again for a mice problems. Solved immediately. Can't recommend them highly enough. Ryan was the tech and he was also excellent!

We had a slight bed bug infestation at a group home. Called Batzner for help and it took over 2…read moreweeks to come and treat. They returned 2 weeks later and treated again, returned 2 weeks later and treated again. Was told at the last 2 rechecks all was clear. That was not the case. Monday February 16, 2026 at 9 am they returned for a recheck and I was told all clear. By Tuesday February 17, 2026 at 2 am, bites were apparent, which caused a severe allergic reaction necessitating a trip to the clinic. I found the bed bugs where the technician cleared and said all good. Called Batzner Feb,17, 18, 19, 20, 23. I am still waiting for that phone call within 24 hours!! $4000 for what? 3 trips to the emergency room and still have issues.

I wish I could rate Batzner with ZERO stars because their work is worth nothing! They have a great…read moresalesman, Jim, who will convince you to approve extremely expensive interior and exterior pest prevention. Batzner DOESN'T do the work! They sub it out and in our case, we were charged $800 for a 30 minutes of a guy laying a bit of chicken wire over a hole. NOT what was contracted for! I called over 6 times to state the job was not done with no remediation. I finally asked for a refund and was denied. DO NOT GIVE THIS COMPANY ANY IF YOUR MONEY!!

I agree with everyone who shared about friendliness. Plus they a can only do the best they can do…read moreconsidering environment. I was irate about results before I researched I shouldt have mopped the same day. My bad. Yelp however won't let me review yelp. They are not subject to their own game. And they won't let me edit destroy or .. edit my rude uninformed review.

This is the second year we have used Rick from Safeway Pest Management. Great prices, successful…read morepest management and Rick always keeps us informed when he is coming--if he is running late--and explains thoroughly the treatment. HIGHLY RECOMMEND!

Used this company in 2020. To start off, I kept calling them often with more questions I thought…read moreof. Doug was just great at answering all my questions and very informative. The service tech that came out to my house was just as knowledgeable. Felt very comfortable and secure that I hired a good company. I just called them again in 2026 because I thought I had another infestation. Their prices were still affordable after six years. I scheduled my appointment, and then, after three more calls to Doug, I sent him a picture of the pest. Turns out it was tick. Doug was honest and cancelled my appointment, since I didn't need his service. He didn't try to lie or tell me I still needed service. I appreciate the honesty.

I would recommend these guys a million times over. We had a…read moresmall infestation that we had suspected but couldn't confirm for months until finally I found a single bug and caught him in a jar. We called Terminix first for a free inspection but their performance was lackluster. Their guy checked our bedroom but never pinpointed the source of the problem and quoted me $800 for a treatment anyway. Didn't inspire much confidence so I called Affordable Bed Bug Exterminators instead because they sounded so professional on the phone, they quoted me less than half the price and I figured they would be more specialized anyway. When I talked to Doug on the phone, I actually asked him why they're so cheap, and he explained they're a much smaller company with more efficiency and less waste so they are able to charge less. Sold! They sent James out to us the next day to treat our apartment as well as our downstairs neighbors' to be safe and within 10 minutes I was glad I chose ABBE. He located the bed bugs right away nestled away in our headboard and showed them to me. He was so patient and answered my many questions and he was so kind to my neighbor who was overwhelmed with the whole ordeal. His sweet demeanor gave us so much peace in an otherwise traumatizing and violating situation. Afterward I let my bed bug prisoner out of the jar to walk around in some of the treatment sprayed along our baseboards then put him back in the jar to watch what would happen. He was sufficiently dead by the next day. Sorry little blood sucking cretin, it was me or you. It's been almost a month and I'm so happy to report no more bites! So glad we chose Affordable!

Deceptive practices when trying to cancel the policy. Tried twice now and they keep changing t the…read morerules and dates to cancel. DO NOT USE!!! They need to be investigated!

I've had Captive for a couple of years. The agents they send out are nice and I haven't had to…read morehave anything retreated. My complaint is customer service. I have call more times than I can count. I only want service on a quarterly basis but they keep scheduling me for six to eight weeks. I'm ready to find someone with customer service that actually listens and does what you ask.

A salesman from EcoShield came to my door claiming that someone in the neighborhood had hired…read moreEcoShield, but had cancelled. EcoShield wanted to locate anyone else in the area who would be willing to buy their service for a discount -- half price because workers and the product were already nearby. I had already purchased several natural solutions to spray around my house, mostly for mosquitos, mites, ants, and no-see-ums. I don't have issues with other insects and critters and don't need their service. Just to check them out, I look them up on Yelp and I'm glad I did. Thanks for all your reviews!!!

If I could give them 0 stars I would. I called in April to cancel my contract ending in May. They…read moresaid I had to call back in May to cancel. This is ridiculous!! Then they continue to give me a sales pitch. Also - back in the Fall when the box elder beetles were bad(the reason I actually signed up for the service)they came and sprayed and it didn't help at all. Called and complained and they said - well - it's the box elder season. Don't EVER sign up with this company!!!!

Orkin New Berlin (Bob Lee) quoted my 88-year-old mother $20,000 to remediate the attic of her home…read more During the project Orkin damaged the finished ceiling in the garage. ORKIN (bob Lee) advised to wait for an insurance claim company to call and that the ceiling repair would be taken care of. 30 days later no call from their insurance carrier. In addition, Bob Lee the Branch Manager would not respond to our calls and concerns. ORKIN (Bob Lee) also signed my mother up for financing and turned the invoice over to a loan company without her knowledge. My mother intended to pay in full when the project was completed. Bob Lee or Robert Lee (goes by both names) who is the Branch manager is not trustworthily. This guy WILL FOOL you. ORKIN MISLED and lied. We are now seeking legal to seek damages to the ceiling and will report misrepresenting financing to the BBB and others. If there are others who had similar issues, please reach me to perhaps file a class action legal against this company. jgwaldron@centurytel.net

I agree with all the bad reviews the saving grace for them is Alexander J. He is great and I was…read morealways happy to see him when he was scheduled for my service

Found Bug Man & Queen Bee on Yelp, after we discovered an ant problem not too long ago. They had…read moregreat reviews, so we thought we'd give them a shot! All around solid experience. Not only were they quick to come out, they were very thorough in their job both inside and outside the house. The service gentleman was super polite and honestly just helpful in giving us pointers for prevention. We also thought they were very fair priced. And most of all, the company did not force us into any kind of crazy subscription package or reoccuring services. There has been so many solicitors from other companies coming to our front door, hassling us with on-going sales pitches. Very appreciative that The Bug Man & Queen Bee didn't do anything of the sorts. I'd recommend them to others and will certainly use them in the future if needed.

Great quick service, and got rid of the bees with one stop. Will definitely use them again if…read moreneeded.