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    Tesla - Las Vegas

    3.1 (207 reviews)
    Closed Closed
    Updated 3 months ago

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    Front of the dealership
    T K.

    I'm grateful to have Alonso as the Service Advisor and David as my tech. They make an amazing team and both were really great. Despite having no service loaner to use they found a way and located one somehow and got me out of there on time so I didn't miss my appointment with a client. Thank you again guys!

    Alyx B.

    Ouzy is the only reason I purchased a Tesla. I was super against it but he reassured me regarding all of the overwhelming features, the process and understanding the car in general. Tesla can sometimes be intimidating and I felt reassured after working with him. If you're ever thinking about purchasing a Tesla, ask for Ouzy. You won't regret it.

    Tyler H.

    It's the first time I have went to test drive a car and didn't feel pressure to buy best experience. The lady that helped us super nice

    Waiting room.
    Jovy S.

    Had an appointment @10 for a test drive. I got here 15 minutes. Before my appointment but they seem to be busy. But I'm glad they have a small concession with coffee and snacks. Finally got to test drive the car ! Amazing vehicle. Customer service was straight forward. I got all the questions I needed. Mitch was a big help. The place is clean. Driving the Tesla made me want one. I will be coming back for my Tesla. one day

    Condition of loaner car

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    2 months ago

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    5 months ago

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    9 months ago

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    5 months ago

    Service was outstanding the staff was extremely helpful and polite. Would recommend to anyone.

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    2 years ago

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    7 months ago

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    5 months ago

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    3 years ago

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    2 years ago

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    2 years ago

    Always bring my Tesla here for service! Love it here. They always get my car done quickly. Huge thanks to Cesar for the help as always!

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    3 years ago

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    Page 1 of 6

    Ask the Community - Tesla - Las Vegas

    Review Highlights - Tesla - Las Vegas

    The Tesla staff was very courteous and knowledgeable about the products.

    Mentioned in 3 reviews

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    Findlay Chevrolet

    Findlay Chevrolet

    3.5
    (973 reviews)

    You never know what kind of experience you'll get when going to any dealership, but I am happy to…read moresay that overall, the Findlay Chevrolet experience was pretty solid. Our salesman Johnny was very patient, listened to my requests and really did work to make the deal happen. Each time we counteroffered, he did come back with a better deal that was closer to what I wanted. I really didn't have an expectation to buy or not buy when I entered the dealership. I was in the market for another vehicle, but not pressured to have to get another one. This helped me also be patient with the process since I didn't have to do any deal at the end of the day and still have my car to keep rolling in. As the dealership was starting to close, the sales manager did come with a final deal that really did suit what I wanted. I signed for the truck. The finance portion went smooth and was straightforward. As it was night time, I did return on another day to actually inspect the car. During the inspection/on boarding we noticed a few things that needed correction. The PPF on the door panels were already peeling and there was a scratch, paint flaws and a misaligned door. We asked for the corrections. I also found that even though the window sticker says ceramic coated, upon self washing the truck, it really appears to be a lackluster job on the ceramic coat. The water completely sticks to the car and there's no beading action as a ceramic coated vehicle should have. I do have to say I like their coffee and hot beverage bar a lot. It's nice to go in there and to make a beverage as you're waiting for or working with a team member. All in all - the sales and finance process was very good. The correction of flaws took longer than I expected.

    I needed help with my Silverado Trail Boss with a brake issue and asked that they try to get the…read moretruck completed as quickly as possible because it's my primary transportation. After they took in my truck they told me that it would take 2-3 days to diagnose the problem. I waited the asked period and never heard from them. I called and did not get a call back. I texted and still did not get a response back. Finally I took an Uber to the dealership to talk to the service advisor after 5 days of them having the vehicle. When I spoke to the service advisor she explained that they could not work on the vehicle because I have aftermarket brake rotors. I asked to speak to the Service Manager and as he tried to explain the reason for the delay he brought the service technician. The service technician explained that with out OEM brake pads that he could not verify that my brakes would be safe. That is when I turned to the Service Manager and said "the only reason you won't work on my truck is a policy and not a mechnical reason?" he said "Yes". There are many people who use aftermarket parts becasue they work better than OEM parts and I saw this as a very short sighted policy that they have. They wasted several days of my time and the lack of communication by the service advisor was just unacceptable and the Service Manager was just unwilling to compromise and help me get my truck back on the road. I had it towed to another shop this morning and I had to pay their "diagnostic fee" to get them to release my truck. Very unprofessional shop and will never do business again with this dealership.

    Subaru of Las Vegas

    Subaru of Las Vegas

    3.9
    (724 reviews)

    Kino Taggart is outstanding! This was my second time working with him as my service advisor, and he…read morewas just as excellent as the first time. He even remembered that I don't like my car washed such a thoughtful personal touch. He was courteous, polite, and highly professional from start to finish. The entire experience was smooth and positive, just like when I bought my car here. Kino has definitely become my go-to service advisor. I'll be asking for him every time! Highly recommend!

    Not a great introduction to Subaru…read more Was 100% ready to purchase, then when negotiating was so much as *mentioned*, salesman Keith said outright that wasn't an option. I wasn't aware of Subaru's nationwide no-negotiating-prices-policy? Keith was clearly thrown off by the desire to talk numbers... I'm really not sure if it was because we were at the end of his work day or what. He spent 3.5 hours with the appointment before us, we expected at least the same care and attention, but it turned ugly quick. He truly didn't know what to throw at us- first he suggested we wanted state taxes taken off (we didn't) and condescendingly questioned if we pay taxes... Then questioned the deal I received on my current vehicle and suggested since I can afford that, I should be happy with the offer in front of me. Outrageous. That alone was wildly inappropriate. He offered to bring over a manager, but also assured they would only be repeating what he was telling us. It was truly a masterclass on how to poorly handle a customer! I did receive a follow up call from a "Jace" (didn't identify his position) only because I sent in an inquiry questioning this alleged policy Keith informed us of. Jace wasn't at all present, but insisted I got every detail of the conversation wrong. Okay... Guys, I wanted to buy a car and you wanted to win a debate. Clearly we're on different pages.

    777 Nissan

    777 Nissan

    2.7
    (37 reviews)

    Amazing experience I bought my first car , and the staff there was helpful and knowledgeable. They…read morehave great communication and customer service they had what I was looking for. I will definitely be coming here again.

    777 Nissan is one of the newest car dealerships in Las Vegas. After a poor service wait time at…read moreanother dealer, I came here to see what was wrong. I had a flashing yellow light on my dash which indicated the automatic braking system was off. I made an appointment for Friday, December 19 at 8:30. Arriving a little early, the service counter person told me what it might need for repair. They would check and let me know. In a short time, my worst idea was the answer. I had a person who hit my bumper causing no external damage but it bent the bar and the sensor that looks forward to enable the ABS. They advised it would take most of the day, I authorized the repair and 777 ordered me a Lyft to bring me home at no charge. I got a text from them with a link to a site that charted the status of my repair. When it was done, I got a text and phone call from the service manager. I ordered a Lyft to take me back. The manager advised he had arranged one already. When I told him one was on the way, he cancelled his end. Having bought my Rogue at another dealer, I was welcomed as a valuedcustomer. They have earned a new customer with me. This will be my go to place for service. Now, if Nissan would just bring back the xTterra, I'd be in heaven!

    Desert 215 Superstore - Chrysler Dodge Jeep Ram

    Desert 215 Superstore - Chrysler Dodge Jeep Ram

    2.4
    (821 reviews)

    2021 my husband and I bought a 2021 4XE Jeep Wrangler. We love our jeep, though it has definitely…read morecome with its trials and tribulations. I swear our jeep is in the shop multiple times a year. As we've come to learn, they're not very many helpful jeep dealerships in the valley. But we are very thankful that we met Chuck Cashmore and his team at 215 Superstore. He has been extremely helpful in all aspects of taking care of our jeep. He is also been helpful in trying to find the perfect car for our business and does not get too pushy - since we're still on the lookout for that perfect work car If ever you're needing a new car, I would definitely suggest reaching out to Chuck. He's your guy!

    On Wednesday, May 6th around 8:30am, I contacted Dodge Ram 215 again about trading in my 2026 Ram…read more1500 Tradesman 4x4 Crew Cab with 420 miles--basically brand new. I currently owe $23k on it. Simple situation, right? Not here. I was originally told my truck was worth $45k (which would leave me about $22k in equity). Great--finally something that made sense. Then, like clockwork, I get a call back from someone else and suddenly it's worth $42k. Interesting how $3,000 just disappears in a few hours. Must be that new "instant depreciation" feature. Then I'm told they'll "check and call me back" to see if they can raise the value again. Spoiler alert: no call back. But not before I'm told I'd be financing around $32k on a 2026 Bighorn 4x4 priced at $52k. Somehow the math doesn't even come close to adding up anymore, but I guess we're just rearranging numbers until something sticks. Here's the biggest kicker--my prior truck was a 2023 Ram Bighorn 4x4 Crew Cab, fully paid off. I took that equity and rolled it into this Tradesman... which they sold me for $56k. Nice, right? So I bring in a paid-off truck, hand over that value, and now just months later the numbers magically shift depending on who answers the phone? And let's not forget--I also noticed the upgrades on the truck weren't exactly handled consistently either. When I bought it, those features were clearly part of the pitch. Now suddenly when it comes to valuing the truck, those same upgrades don't seem to exist. So which is it--were they real value then, or just something said to close the deal? Let's be clear--this isn't confusion. This is the classic play: quote high to hook you, drop the number later, shuffle the financing, and hope I don't notice. Unfortunately for them, I do. What really gets me is I was ready to come in that same day and make a deal happen. Instead, I got inconsistent quotes, zero follow-through, and the classic dealership phone tag game. "We'll call you back" apparently means "don't expect to hear from us again." I've added ceramic tint and running boards--extras they didn't even factor in--yet somehow the value still drops? Makes perfect sense. I make enough to buy what I want, but I'm not about to throw money at a deal that changes every time someone new picks up the phone. Transparency clearly isn't part of the business model here. If you enjoy chasing numbers that don't add up and waiting on callbacks that never come, this is your place. If not, save yourself the headache and go somewhere that actually knows what consistency and honesty look like.

    TheCarWiz

    TheCarWiz

    5.0
    (8 reviews)

    If you hate the dealership runaround, TheCarWiz.com is your answer…read more We just bought a brand new Lexus RX350 through them -- sourced from California -- and the experience was unlike anything we've had before. Best pricing in town, hands down. Not hype. Not an exaggeration. We genuinely couldn't find anyone else willing to make this deal happen, but TheCarWiz went above and beyond to get it done for our family. What really stood out? They actually listened. They did all the research, handled the heavy lifting, and all we had to do was show up, sign, and drive away. They even had the car delivered to us -- full VIP treatment from start to finish. If you're looking for a hassle-free, stress-free car buying experience with people who genuinely care about getting you the best deal possible -- don't sleep on www.thecarwiz.com You will NOT be disappointed.

    Had an amazing experience purchasing my car with THECARWIZ in Las Vegas! From start to finish, the…read moreentire process was fast, honest, trustworthy, and completely hassle-free. The pricing was great and the car was spotless and well maintained. Mike was incredible to work with. He helped us every step of the way and made the entire car purchasing process so easy. He was professional, knowledgeable, and genuinely cared about making sure we had a great experience. If you're looking for great prices, clean cars, and outstanding CUSTOMER SERVICE I highly recommend this dealership.

    Gaudin Ford

    Gaudin Ford

    2.5
    (785 reviews)

    I have been to many dealerships, but none have been as helpful as the people at Guadin Ford…read more Specifically, Jose and Carlos. They were extremely kind and helpful to me. Jose really tried to work with me to get my car repaired and followed up with me each day and answered all my questions in a timely manner. I highly recommend them if anyone goes to the dealership. 10/10 customer service.

    Please reconsider before using this Gaudin Ford…read more Gaudin Ford will NOT work on your new vehicle if ANYTHING on it is not factory (i.e. tire size, bumpers, lift kit, etc.), for Warranty or otherwise. Service scheduling girl was beyond rude with initial scheduling. (after repeated phone calls, emails, etc. for just an appt). They act like they are doing you a favor and you are putting them out. I had a "pre collision warning" light on (which make the cruise control inoperative). Don't know why, but they would not diagnose or correct because my "aftermarket" tires were 2" taller than the stock crap tires the truck came with. FYI - Light came on 5 months after the new tire installation. Is there a connection...? Who knows. Service Manager finally replied to my email, as I had the first oil change done on a diesel 6.7. Picked it up and noticed a pretty audible tick at the engine. I questioned this as I never had this before - the service writer, and 3 mechanics had no clue what it was. I needed truck so I had to take it that day. Later, on MY OWN research online - come to find out there is a service bulletin on this exact noise. Stating Don't repair - its normal and should go away after a few hundred miles. No one knew about this there!! WOW!! (They do oil changes all the time.) I had to diagnose this myself. I am totally disappointed in this company and will not return. Buyer beware - IF your vehicle is NOT 100% STOCK, they will not look at it! Way to provide Customer Service, Gaudin!

    Tesla - Las Vegas - car_dealers - Updated June 2026

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