Pete at ABC Hyundai service was great! He took the time to help me out, answered all my questions, and made the whole experience easy. Really appreciate his patience and excellent customer service. Highly recommend Pete! read more

Bob was Amazing! he and Terrance went above and beyond! I am so very happy with my new car.

Although I didn't end up purchasing a vehicle, I wanted to recognize the excellent service I received from Deion. From the beginning, he was friendly, professional, and incredibly helpful. He took the time to answer all of my questions, explain different options, and made me feel comfortable throughout the process. At no point did I feel pressured or rushed into making a decision. Instead, I felt respected as a customer and appreciated the honest, knowledgeable guidance he provided. Even though I chose not to purchase a vehicle at this time, my experience was so positive that I would gladly return in the future and would recommend Deion to anyone looking for a pleasant car-shopping experience. Thank you Deion for your outstanding customer service! read more

I am sitting at a Midas repair shop, they will fix what Hyundai broke!!! Had my car serviced at this place. Had tires rotated and balanced. After a couple of days I started hearing a scraping noise! Diagnostics from Midas: THERE WAS A MISSING BOLT!!! Do not go service your car at the ABC Hyundai! They may look good on the outside, but based on my experience they are just INCOMPETENT. I wish there was a formal Hyundai complaint line and I am definitely writing a letter to the service manager!!! STAY WAY!! read more

I have been dealing with ongoing engine and excessive oil consumption issues with my 2016 Hyundai Veloster for an extended period of time. Despite multiple visits, oil consumption tests, and service procedures, the underlying issue remains unresolved. What has been even more disappointing than the vehicle issues has been the way I have been treated throughout this process. From the beginning, I felt that management approached my concerns with skepticism rather than a genuine desire to help. Instead of feeling like a valued customer seeking assistance with a legitimate vehicle problem, I often felt as though my concerns were being minimized or dismissed. The customer service I experienced came across as hostile, demeaning, and lacking empathy. Rather than acknowledging the frustration and financial burden that comes with repeated vehicle problems, I was frequently left feeling unheard and unsupported. As someone simply trying to get a serious issue repaired, it was discouraging to feel as though I had to constantly defend myself and justify why I was seeking warranty assistance. I never asked for anything beyond what I believed was appropriate: a proper diagnosis, a fair review of my warranty coverage, and a resolution to the ongoing mechanical issues. Instead, many interactions left me feeling like I was being treated as a problem rather than a customer in need of help. I understand that repairs can be complicated and that not every issue has an immediate solution. However, professionalism, respect, communication, and empathy should never be optional. Unfortunately, those qualities were largely absent from my experience. After investing significant time, energy, and money into addressing this issue, I am deeply disappointed in both the handling of my vehicle concerns and the overall customer service experience. I hope management takes a serious look at how customers are treated during difficult warranty situations because no customer should leave feeling as frustrated and dismissed as I have. According to them my car is burning oil "within standards" after 1000 miles!! Just look at the picture. BBB reported lawyers that's the only solution at this point! Fun fact little known is previously worked for celebrity athlete who has bought from the dealership promoted as well and the double standard of treatment due to status I am over it! read more

ABC Hyundai - Burning of oil after 1000 miles - Car Dealers Near Me - Las Vegas, Nevada

UPDATE - September 16, 2026 Unfortunately, this situation has gotten even more frustrating after my original review. On September 7, I called Brittany Zimmermann, the Customer Service Manager who responded to my original Yelp review. My call went to voicemail, and I never received a call back. Because we were hoping to resolve this directly, we decided to go to the dealership in person that same day. We spoke with Jay-R, the Floor Manager, and explained everything. He apologized for the condition of the vehicle and said they did not have porters available, which was why the vehicle was not properly cleaned. He offered to have the vehicle fully detailed. We explained that we wanted to exchange the vehicle for the SAME Hyundai Tucson, SAME trim, SAME equipment, but a DIFFERENT COLOR, especially because the dealership was advertising the 3-Day Worry-Free Exchange policy and my mother believed she met the criteria. Jay-R told us they could not do that because my mother had already owned and driven the vehicle for two days, making it a "used" vehicle. He said the only option was to trade it in like a regular used-car trade with a $3,000 difference. Jay-R went to speak with another manager, and we waited approximately 45 minutes. Another manager, David, came out and told us the same thing. We continued to explain that we were not asking for a different trim or an upgrade--we simply wanted the same vehicle in a different color and were asking for an exchange without a penalty. David then went to speak with the General Manager. Approximately 10 minutes later, Grace, the dealer representative we had previously spoken with, came out and told us that the only option they could offer at that point was the full detail. Since they don't honor the exchange and if we wanted to trade the vehicle, we would have to pay approximately $140 more per month on the current payment. I asked why the difference was so significant. Grace explained that because the vehicle was now considered used, they valued it as a used vehicle and said it had depreciated by approximately $10,000 in just those two days. We were extremely upset. After spending hours trying to find a resolution and being told that an exchange was not possible, we had no choice but to schedule the vehicle for the full detail. Then things became even more concerning. When I contacted the BBB, the dealership reportedly told them that they were only made aware of the vehicle's condition on September 8, and that we were therefore outside the exchange window. That is not accurate. There is clearly a documented history of us bringing this issue to the dealership well before September 8. What is even more frustrating is that when Hyundai's case manager contacted the dealership, the dealership claimed that we wanted a different trim, different equipment, and different pricing. That is simply not true. We never asked for a different trim. We never asked for additional equipment. We never asked for an upgrade. We only wanted the SAME vehicle, SAME trim, SAME equipment, in a DIFFERENT COLOR. Unfortunately, the same inaccurate explanation was apparently also provided to the Bureau. At this point, the issue is about much more than a dirty vehicle. It is about how our concerns were handled, the lack of follow-up, the refusal to honor the exchange we were requesting, and the conflicting information being provided about what actually happened. My mother simply wanted a clean, properly prepared new vehicle--and when she was unhappy with it, she asked to exchange it for the same vehicle in a different color. This entire experience has been extremely disappointing and has seriously affected our trust in this dealership. read more

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Amazing Service smiles care. Great incentives right now on trade ins and upgrading. Alessandro. Was the peeps today. Thanks to the quick on time warm old fashion greetings, encouragement , care compassion, and awesomeness... today Thanks for the time and talents and the great updates and communication today. Between you and Chelsea amazement even when challenges arises.Or a deal cannot happen, it was positive low key, no dtress dealership. Appreciate it very much. Have a blessed wonderful Wednesday, and wonderful week. You would easily in the Clark County Nevada hyundai dealer network be hard pressed to find people like today incredible efforts. Plus Chelsea with my past dealings. Definitely on the Sar team.. Superstar allstar rock star. Doi g extaordinary kindness and more than just a job on a regular platform for every day needs of everyday people. For sure. Gracias n thankyou.. LASTUCKYBOY: Nevada is home but anywhere anytime and a Stranger us just a Friend you have not met. Usually on the yummy on tummy side of life FOODY at heart cooking at home is inspiration and good, but exceptional care and compassion with sensational good vibes and smiles hard to find with human interaction in todays faster paced world. With great waiting area with coffee water and snacks. Friendly staff and modern touches. read more

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I am extremely disappointed with my experience with the service department at ABC Hyundai. My 2020 Hyundai Ioniq, which I purchased from ABC Hyundai as a Certified Pre-Owned vehicle, had an issue that required service. I had the vehicle towed to the dealership on Friday, September 11, at approximately 7:45 p.m., and I had a service appointment scheduled for Saturday, September 12, at 10:15 a.m. As of Monday, September 14, I still had not received a single call confirming that my vehicle was received, checked in, or being looked at. I have called the dealership approximately 4-5 times and left multiple voicemails. I also left a voicemail for the Service Manager, and I still have not received a return call. I understand that repairs and diagnostics can take time. What I find unacceptable is the complete lack of communication. I should not have to repeatedly call a dealership just to find out whether they have my vehicle and what is happening with it. I purchased this vehicle from ABC Hyundai and expected a much higher level of customer service, especially with a CPO vehicle. At this point, I have had to escalate my concerns beyond the dealership simply to get basic information about my vehicle. I hope ABC Hyundai and Hyundai Motor America address this situation because customers should not be left without communication after their vehicle has been towed to the dealership for a scheduled appointment. read more

It was time to upgrade to a better car and i stopped on my way home. The salesman, Bob Mispegel really knew his cars! I think I looked at 3 different ones and he knew every part of them . It made my buying experience SO much more comfortable. He was very nice and my husband & decided decided to go back and pick out my car! So happy! A++++++ read more

Once again, a pain free, wonderful experience. My last purchase was back in 2017, and once again, within this last week I purchased another vehicle here with great guest service. Huge shout out to Sam Nichols and Damir Zoric. Both were extremely helpful, informative, patient and they were so very easy to deal with. Communication exceeded expectations, and I highly recommend both these Sales Consutlants. read more

We have been trying to reach out for two days now and left several messages. No response I will never go to this dealership again a 30,000 dollar truck ruined and no accountability. read more

ABC Hyundai - Gap after repair - Car Dealers Near Me - Las Vegas, Nevada

Joey helped me out and made the whole experience great! He was very helpful, professional, and made sure I felt taken care of. I really appreciate his time and effort. Great customer service at ABC Hyundai! read more

I always come here for an oil change and car maintenance. I bought my car in 2017. Before I bought my car that year I got a free car wash every time I did services with them. Pretty much, I know some of the service staff, and they really assist me throughout. Shoutout to Derek, Albert, Alex, and one of the staff (I believe it's the supervisor, who acknowledged my coupon). Hyundai can offer Uber as long as not Far ( depends on miles). They have a coffee, tea, water, and snacks area. What I miss is the popcorn area. I hope they bring it back read more

ABC Hyundai - Car Dealers Near Me - Las Vegas, Nevada

We worked with DJ Jeffers in sales and Gio the general sales manager. Recovering from bankruptcy and rebuild our credit. In bad need of a reliable vehicle. They worked miracles with a trade in and our financing. Made it so we could walk out the door with a payment we could work with. Thank you so much ABC Hyundai! Highly recommend.Very special thank you to ABC Hyundai thank you thank you thank you cannot thank you enough. read more

We had a fantastic experience. JB and Imre helped us and we cannot express our gratitude enough. Their service was the best we've received at a dealership. All of our questions and concerns were answered to our satisfaction. everything was laid out clearly and easily for us. we will definitely be going back and would recommend them to our family and friends. read more

I am extremely happy with the service I get at ABC. I feel they have always been fair and honest with me. My 4 year old Ioniq 5 is running beautifully. Carrie McCulley always takes the time to answer all of my questions and explain things to this old lady. Thank you. read more

Worst customer service dealership, sold me a car that reeked of cigarette smoke and stated that they got it cleaned which has not been confirmed and no receipts were given, the car still reeks and has cause headache, burning of my nose and throat. No other dealership will accept as trade in so I'm screwed, because this dealership failed to swap out the car or undue the loan as asked within the 3 days promise period, my next step to obtain a lawyer and seek medical attention. Ted and other management are the worst. A friend suggested to go protest in front of the dealership. All they care about is a sale, once my they received payment from the bank they care less. Stay away from this place at all cost, all the salesman and managers ganged up on me, and not one cared about customer service.i filed complaints with BBB, Hyundai and Nevada DMV, as well as the lender. The smell will never go away. read more

ABC Hyundai - Communication - Car Dealers Near Me - Las Vegas, Nevada

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This was my first purchase of a Hyundai and DJ and Gio made this purchase very pleasant! Both gentlemen were exceptional. I would highly recommend ABC Hyundai to my family and friends!! Especially these 2 gentlemen!! Thank you for making my purchase experience a great one! read more

I am always impressed and pleased with my service at ABC Hyundai. I've been a loyal customer/client for about 9 years. Wait times are normally good (I always make an appointment on-line, which is also easy and efficient), they also offer Lyft services to and from your home if services will take many hours to possibly days. I really Just wanted to give a big shout out to Floyd. He really went above and beyond to help me out with a loaner. I've never needed one until this particular day. He really eased my mind and made for an stress-free experience. Thank you Floyd!!! read more

Happy with the efficient and fast service here! Shout out to Alex who helped my parents and I for a new car after hours when we were available. read more

ABC Hyundai - Car Dealers Near Me - Las Vegas, Nevada

Awesome, low pressure experience without the b.s. usually experienced at car dealerships.

Had a smooth experience with my new car purchase with Tony W and finance manager Terrence. They were able to give me a good deal on my car and negotiated fairly and transparently. I recommend them for your car buying needs. read more

Gotta wait 4 to 5 days just 4 a diagnosis on a warranty vehicle no loners how about catch up on work then start taking in new cars I could have an independent shop diagnosis same say service manger should be fired terrible management read more

Amazing salesman Deion and finance manager Terrence, did an amazing getting us Ioniq 5, will be coming back for my next vehicle read more

ABC Hyundai - Car Dealers Near Me - Las Vegas, Nevada

I took my mom here to pick out a car for her. From start to finish, Bob was absolutely incredible, sweet, and informative. He answered any and all questions we had, patiently explained everything, and made the entire process as painless as possible. I know there are some places and salesmen who try to sell you things you don't need, or use every trick in the book to get you to add on as many features as possible, but Bob was honest the entire while. I let him know exactly what I wanted, and he delivered, letting me know of my options without being overbearing about it. Honestly I wish more salesmen were like Bob; it'd give the industry a way better rep! read more

I've been to this location twice, once when we bought a car in 2020, and the other day when we serviced our new SUV. I like the location and how quick they were able to get me in for a recall appointment and oil change. It only took a couple hours and I was able to get my car again. Service is great here which is always a plus! I recommend ABC Hyundai! read more

ABC Hyundai - Car Dealers Near Me - Las Vegas, Nevada

The sales team here is fuckin awesome! Clay and Terrence are straight car salesmen gangstas!!!! Thanks fellas!!!!! read more

The service department's customer service has been extremely disappointing. No one answers the phone or returns calls regarding inquiries about my vehicle's status. The lack of communication has made it very difficult to obtain updates or understand the progress of the service being performed. The service advisor's promise of transparency and constant updates are just words...... read more

I stopped over to the dealership a few days ago and Clay took really good care of me. He knew so much about the options available and the different trims of the cars. I highly recommend asking for him if you're in the market for a new car or just browsing. read more

Had a great conversation with Clay about the future purchase of a Palisade. He was well informed and full of knowledge. Appreciate that he took the time to help us understand all the ins and outs. Looking forward to the possibility of a new purchase. read more

Alex was AMAZIIINNNNGG. I appreciate his hard work in helping me get into the car I needed. He hit all the buttons and got everything I listed for the features. Job well done. And Allan was great as well! Thank you!!! read more

A very pleasant car buying experience! Emery & DJ were very professional and very knowledgeable with all the vehicles i was interested in. Once again, a great experience and a great team! read more

I WOULDNT GIVE THEM EVEN A PART OF ONE OF THE STARS FROM THE REVIEW!!!! I ABSOLUTELY KNEW THIS WAS WHAT WAS GONNA END UP HAPPENING A FEW MONTHS AGO WHEN I HAD LET THAT REVIEW TELLING EVERYONE HOW DISSATISFIED I WAS AND HOW DISRESPECTED I WAS BY MY DEALER, EVERY SINGLE TIME THAT I DEALT WITH HIM, AND THAT IS MR. EMERY. Well, let's just say My Car has already broke down go figure and on top of that ABC Hyundai won't even answer my calls nor call me back right after I got this car I knew something was wrong with it in fact when I test drove it, I didn't want it. I wish that they would've given me more of a selection but in their words, they say that there is three or four different car lots and it would take too long for each person to go out there and decide or go through cars that way, so they thinking that they're the top of the top. I guess go out there and pick something out for you but we're talking just pick something out for you they don't give you any other options not three of them for you not even two of them for you and on top of that after it being three months worth of them bullshitting me saying that they were getting the Chrysler Sebring ready for me to be honest with you after a couple of days and I know nothing about cars, but I know enough when I'm being fooled or screwed with it does not take a rocket signing test to figure that one out and I'll tell you what I will be the first and I will not ever stop yelping about this company until the day I die because this is the absolute worst worst worst car dealership you could go to. Yes, I'm sure that there are people that are completely satisfied with their business and obviously that's what's kept them running because if anybody dealt with what I dealt with and I'm still dealing with the lemon piece of shit car that they sold me knowing my situation they don't care like I said that Emery My Car dealer he was the biggest womanizer and asshole of them all the things that he would say to me were just not right and in the other yelps that I will be writing about them I will be letting you people know the things he was saying and how he was. Of course this is only my opinion, but I would love to share it with all of you only because I don't want somebody else to go through and be in my position what I had to go through with this company and still have to go through with this company having a lemon that they sold me knowing it was a lemon breakdown for the past two weeks during the hottest days in Nevada as we all know. I tried calling ABC Hyundai a few times and not only will they not answer but no one ever gets back with me. They know what they did that to me is a sign of guilt which whatever makes them feel better when they laid their head at night, all I know and strongly believe in is karma and I know that karma tends to happen to people like this. All I was looking for was something to get me from point a two point B I do not drive my car a lot mainly just to work and back home but just like everybody else I do enjoy having a vehicle to be able to go and run errands go to the store go to wherever I need to go in case of an emergency, etc. but because ABC Hyundai didn't give a crap about the lemon they sold me, or even trying to make it right. Tell me how my battery died, and I need a new alternator when I have had this car for not even two months now when looking at the engine when I was broke down, trying to jump the crappy battery that they had sold me in the car the engine works like crap so many electrical tape issues all over the place looks like someone went in there and didn't know what they were doing and it's crazy that I got it from ABC Hyundai just like that after they were spending three months on some Chrysler Sabrina for me and then all of a sudden in this Hyundai ELA launcher came about and had almost 200,000 miles on it that's what sent me off in the beginning but of course Emery when I asked how many miles did the Chrysler Sebring have his memory just all of a sudden comes to a loss just like also when the warranty that was talked about between Angelo and Emry before the car sell Emery completely forgot about that one too. I'm not one to judge, but I'm almost positive that Mr. Emery is single and for a reason that's for sure. Not nice to women at all. I wish so so so bad that I would've just went through a private person and bought their car. I would never recommend this place in fact if I were to get advice about this place, it would be stay the furthest away possible while looking to buy a car. You may happen to get lucky like a few that have or what happened to me is gonna end up happening to you and that's what I don't want. It would be nice if more people had it happen and talked about it or let it be known, but if not, that's fine as long as I continue on telling my story I hope that people will listen and not go to this car dealership and risk it if I could turn the time back, I promise you I would!!!!! read more

ABC Hyundai - The Chrysler Sebring that was supposed to be my car but after them bullshitting me for 3 months..... - Car Dealers Near Me - Las Vegas, Nevada

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IMRE was amazing and incredible!!! we have had the best experience with ABC hyundai!! Explained everything and got us in the car we wanted. Explained all features in our new car. Easy process . Very friendly and helpful and explained the entire process thoroughly so we completely understood! Thank you IMRE and a shout out to Mel for helping us make this happen!!! 5 stars read more

Alex made a great deal for us on a 2026 Kona. Very professional and courteous and took care of our functional needs in a car and as well as financially. read more

I spent an entire exhaustive week shopping for a great deal all around town and the internet. When I finally arrived at ABC Hyundai I was greeted so politely and so professionally and was immediately given the best service and price possible. Ali Nahemi is on another level and true a master of his craft delivering a next level experience and answering all of our questions. Robert Baugh made the numbers fit our budget and gave an offer we couldn't refuse. Next time I'll skip all the headache and come straight here. I don't generally write reviews but I am genuinely impressed. I've been through this process about a dozen times in my life and this is truly the best experience buying a car I've ever had. Thank you. Also, ask for Ali! read more

If I could give zero stars I would. I rarely leave reviews like this, but my experience with this dealership has been beyond frustrating and is completely unacceptable. I brought my vehicle in for a specific issue and paid over $800 to have it repaired - only to have the exact same problem persist. Not only was the issue never fixed, but trying to get any accountability after work has been a nightmare. Instead of taking responsibility, I've been given the runaround through the Better Business Bureau with what appears to be a generic, copy and paste response signed by the service manager, Steve Maffioli. There's been no real acknowledgment of the failed repair, no ownership of this situation, and certainly no meaningful effort to make things right. It feels impersonal, dismissive, and insincere. Their "solution?" offering to wear the diagnostic fee to look at the car again. This is not a acceptable solution at all. This service department rolls the diagnostic fee into the cost of repairs. If the diagnostic fee is $200 and the repair is $300, you only pay the $300. So essentially they're asking me to pay them again to fix something I already paid them to fix the first time. That's not customer service - it's passing the burden back to the customer. To make matters worse, they refused to provide a loaner vehicle or assist with a rental, showing zero regard for the inconvenience they've caused. I have already come out of pocket $700 for a rental on top of the $800 I spent with them. To spend $1500 and get absolutely nothing is absurd. At this point, it generally feels like they've taken my money without delivering the service promised and have no intention of correcting it. The lack of accountability, poor communication, and dismissive attitude from both the service manager, and their team is incredibly disappointing at no point during my interaction while they had my vehicle did they reach out to me first. I had to consistently contact my service rep to find out the status of my vehicle. And then when the issue returned and I called multiple times to speak with someone about it I never received a call back, but only got the runaround which led me to contact the Better Business Bureau in hopes that they would correct the issue, which they have not. This experience has completely turned me off from ever doing business here again. And honestly, it makes me question the brand as a whole. If the service department operates this way, I can only imagine it gets worse the further up you go. Hyundai will never have my business in the service department or purchasing another vehicle. Save yourself the frustration and take your business elsewhere. read more

Bob made the experience painless. I would buy from here again. Can't wait to drive my new Santa Fe

I bought a brand new Elantra in January and I had the most positive experience. I came back a couple of times since and it's nothing but top tier service here! read more

ABC Hyundai - Car Dealers Near Me - Las Vegas, Nevada

Sam N was awesome! Thank you for the new palisade Easy lease buyout and the test drive was so much fun read more