I want to acknowledge great service on my little Fiat 500. Justin H. kindly & quickly took charge…read moreof getting to the source of the check engine light problem. He kept me informed of the progress in replacing the fuel pump & cap fuel filler. He sent a video showing the end result. It only took one day, and now I will be able to pass emissions and have my little car ready to drive me to doctors appointments and grocery shopping again. I would highly recommend Moore Chrysler Jeep Fiat for anyone needing repairs on their Fiat. All the mechanics I spoke with were respectful and helpful. They listened to me. Thank you, Justin, from the bottom of my heart for giving me back my transportation. I will return to this great repair shop for any problems in the future.

Beware of the mandatory accessories and hidden fees…read more When did accessories/prep fees become the norm and accepted by buyers. So much for the laws preventing these kind of fees $900 in mandatory (unwanted) accessories and $700 in prep fees. $1600 to vacuum, wash the car, and send paper work to DMV? $24500 magically turns into $26100. There is a reason why car dealerships/car sales people have the lowest trust rating, even below politicians. At least they didn't do a market adjustment of $30000 like mbz. Giving a bonus star for Wesley, Internet sales, he was professional and sent requested information

Sanderson Ford service department has always showed me the true commitment to excellence in…read morecustomer service. From the moment I arrived in the service line I get a friendly greetings and a welcoming feeling. I wish I remembered the same gentleman always acknowledges me by name and knows that I always work with Vicky Ferrara. Shortly afterwards Vicky arrives with the same friendly welcoming personality. Despite the inconvenience and repair cost of needing car break down fixed. Vicky keeps you fully updated and works with all the details of the service repair advisor to keep me informed. Vicky made me feel comfortable and confident everything is going to be completed and will return to its best working condition. She is dedicated and detailed to help keep costs down and fully checked my extended warranty to get repaired items covered by the warranty. This type of excellent experience is hard to find regularly in the automotive service industry. There's no doubt in my mind that my vehicle will continue to be serviced by this dedicated dealership. I have had several extensive repairs and services completed here this year. Each have been completed to the same highest level of efficiency and satisfaction. I wish to express my sincere appreciation and gratitude to Vicky Ferrara and the Sanderson Service Department for making me feel an important part of your automotive community and company. Thank You. Best Regards.

If you're looking for someone who actually takes care of you when buying a vehicle, go see Dallas…read moreGermundson at Sanderson Ford. We've been buying both our company and personal vehicles from Dallas for the past 6 years, and there's a reason we keep going back. He's honest, straightforward, and never once makes you feel pressured. He actually listens, understands what you need, and makes the whole process easy. Most recently, he helped us get into our 2025 Mustang Mach-E Premium, and as always, everything was smooth from start to finish. Good people are hard to find in this industry. Dallas is one of them. If you want someone you can trust, he's your guy.

I am so happy we found this place! We were referred by friends and I am so glad I went with them…read more Our truck had to be towed due to not starting with a new battery. After it was towed, they gave my husband a ride that was up the street back to work which was so nice of them! They found the problem, fixed it and more! They are professional, honest and friendly. We will be back again and again for our car needs. Thanks guys, you rock!

Nice looking place and several friendly folks working here, but I sadly can't recommend them…read more There's two main reasons for this, first being the inconsistent customer experience and the second being the value proposition of their services. On the customer experience side, it's been hot and cold for me. Some folks here are extremely helpful, while others seem to have thinly veiled contempt for the customers. I don't understand why businesses operate that way, and I'm not going to name anyone, but I abhor inconsistent experience when calling and walking into a place. On the services side of things, not to be too reductionist, but it comes down to cost and warranty, and I found this shop not measuring up to the competition, even chain outfits. I love to support independent and small companies but when the price is nearly triple the nearest chain shop and comes with less than half the warranty, it gives me pause. I'm looking to support the little guy, but not to get fleeced. Parts markup here is ridiculous even by modern shop standards. Heck, even compared to other independent shops and dealerships, it's over the top. They're very proud of the parts when they sell them to you, but the short warranty tells me they're either installing junk or haven't got faith in the quality of their labor. Not sure which is worse. Do yourself a huge favor and shop around before you commit to this place. You will be floored by how much of a difference in price and warranty coverage you get elsewhere. As I said, the value proposition just doesn't add up for me. If you point out the sky high prices, expect a dose of attitude from the counter guys. When a shop tells you, "I don't care if you buy it from me or not," it tells you everything you need to know. Sorry but this place is a hard pass for me. I did business here a few times but knowing what I do now, I won't return again. It's just not a good value, and they can't handle criticism about that.

Terrible experience where they took over 2 months. The work on my BMW was re-authorized by my…read moreinsurance company to be redone at Gerber Collision. The hood wouldn't line up correctly and Kaizen couldn't program the car correctly. Moises was also rude and incompetent. Very bad service and even worse outcome/result that had to be redone over at Gerber Collision per American Family Insurance adjuster. Bad decision on my part going to Kaizen Collision where Gerber Collision & Chapman BMW had to redo their work.

Although I appreciate the response, I highly doubt that my State Farm insurance approved leaving a…read moredent in the side door where the damage was after spending $8000 on repairs. That's absurd.

Kris did my oil change and helped me with my brake sensors! He did an amazing job and made sure my…read morecar was ready to go! Would recommend to ask him in the future!

Chris at the carefree highway location went above and beyond when I felt stranded in Scottsdale. He…read morefound the tire I needed at another store in Scottsdale and called ahead to make sure they had my tire ready when I got there. Very much appreciate all there efforts getting me back on the road! Scott Y

Had a transmission replaced among other repairs. Had issues with it jerking and causing high revs…read moreright out the door. Thought it was strange being new. Did not want to take it back and cause another month on top of the two months they had it at their shop. Turns out there was crystal clear water inside my electrical connection that my wiring harness was plugged into. I sopped up the water and fixed it myself. Also had the ac replaced but it doesn't work. Never did. They said it was my fault it was leaking because of some prior damage to the front end. Why even replace it if they knew it wouldn't work? I don't recommend them and it's true they think they are hot poop in this industry and it's true they are hot poop.

Comparing my experience with previous reviews, I didn't have any issues with the staff or service,…read morejust the price . . . then again, it is a diesel truck, and I was told to expect anything but cheap repairs. As for the trouble, diagnosis, repair and overall situation of my vehicle. I had suspected the turbo blew on my 160K mile, 2011 F250 some 250 mile back. The wife was frantically (not really frantic, but I needed a word) searching for a repair shop somewhere in Phoenix . . . if we make it from the Churaico Summit on-ramp when . . . BANG ! ! !, I look down and there is no boost pressure indicating on the dash. "You might as well find us a rental nearby the repair place, as well", I say. She found us a rental place just two blocks away. Anticipating a costly and lengthy turbo charger replacement we proceeded to get ourselves a rental to compete our road trip to Corpus Cristi, Texas by way of Denver, Colorado. We pull up to SD and I speak with the service writer Jonathan, as he quickly begins surveying my vehicle. Jonathan expressed his concern for us 'already getting a rental because' . . . , as he reaches under the hood, 'these are usually' . . . "Yep! Right there". "Because I could've got you outta here in an hour and a half". Long story short, we kept the rental and Jonathan, at first, reluctantly agreed to store the vehicle for two weeks while we roadtrip in a comfortable rental without breakdown worries again. I did agree to an additional ~$350 service diagnostic to kinda help with keeping my truck for those two weeks. Upon return from our trip, I was swiftly settled with my writer and I asked about obtaining different decals I see they had on display. The writer (sorry, didn't get his name) showed me some stuff they had in their showroom and gave me a t-shirt of my choice, just not all sizes and colors. I found something that shows off their cool logo well. These guys are the legit diesel hot rod shop. Great service! Dicks