Thieves and or pot heads. Clearly not prepared to handle real customers. Guide said he would hold on to our suits/ sunblock etc. When he dropped us off at our hotel we realized he still had our stuff. We left 2 messages before they closed, two messages after 7 three emails and they NEVER responded. Now they claim that they hadnt heard from us and they threw the stuff away. Check your fingers after you shake hands with them....creepy. Stat AWAY read more

Wow what a great time we did the Granite Hot spring tour and had a blast. We went on Christmas Day which was a great present for the whole family it was the wife my 2 kids 8 & 15 and myself. All had a blast. The hot spring is amazing but the Snowmobiling is better great views and fun. We all dressed right with layers so we where not cold. Our Gide Ray was great!! read more

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Spent our 20th anniversary snowmobiling granite spring tour. Our guide -Blakely- was awesome. He was very informative and concerned with everyones enjoyment. We had a great day. Thank you! read more

We had a great family snowmobile day with Chad as our tour guide. We did the Continental divide and Togwotee Pass full day tour and had an incredible time! The gear was warm and the snowmobiles were easy to ride and comfortable. Chad was the best tour guide we could hope for!! His fun way of giving instructions for using the machines along with the description of the landscape and wildlife around us was so interesting. We had a great group would highly recommend Chad, this company and this particular tour if you are in the area!! read more

If I had to headline this review it would be misleading. I recently booked a trip for my family and I for a half day wildlife tour. The total cost was $1475 for a party of 5 about $295/person. Upon booking this trip it was said that we would be gone form 7-2 for a total of 7 hours round trip. We were to be picked up at 7:15 head to the main shop to pick up the gear we needed for our "half day excursion". Needless to say we didn't arrive to the shop till around 8:45am after picking up serval members of the tour. We signed out lives away and got the gear we needed and it was another 40 min ride to the sleds itself. From there we were given instructions on how to use them, safety instructions, and hand signals that would be used along the tour to make out tour more efficient. The tour itself was beautiful. The scenery itself was something that words cannot describe. The guide was very informative and very kind. That is the only reason why I gave this your 3 stars. To make a long story short the total excursion was an hour and fifteen minutes- including stopping for pictures. Followed by another hour or so ride dropping each member of the tour to their hotel/cabin. Arriving back at my cabin at 1pm -Shorted an extra hour. I feel for the crazy expense paid for this wild adventure I expected at least a 4 hour ride for what was paid and most importantly what was explained! I called a few times to find out what exactly the times of the tour and pick up would be- all have told me they have never been on the tour and it varied- I think that it you work for the company - you should know what goes on. I don't believe at all this was worth the money. I feel the sales persons were extremely misleading. So buyer beware. read more

Our guide, Matt, was fantastic! He picked us up from our hotel, brought us to the shop and to be fitted with gear. He made sure that we were comfortable in the gear before heading to the trails. We did the Gros Ventre trail and he spotted bald eagles, big horn sheep, and elk! He gave us some history and local information along the way. The scenery was beautiful as well. The equipment was in excellent shape and we felt very safe the entire time. We highly recommend this company and will be using them again in the future! read more

My family had been looking forward to our snowmobiling trip next week. I received an automated call that my reservation was cancelled. Since I did not have an email to confirm the cancellation, I called to find out what happened. I was told that the trail was unsafe due to risk of an avalanche. When I asked if we were being rebooked to another tour, the answer was no. No explanation, no empathy, and no apology. I wish I could turn back time and book with a different company as I spoke to several before making my decision. At the end of the day, reviews of what a wonderful time people had on a tour are helpful, but how a company reacts to adversity is really insightful. I hope that anyone contemplating a future reservation gives consideration to the poor customer service displayed by this company. read more

6 of us from Boston MA on a pre Christmas trip had an awesome and beautiful day out in the trails!! We would come back just to ride with Jay and Jaqueline !! read more

Absolutely phenomenal experience. We were extremely fortunate having had fresh snow the night before and near perfect sunny, still conditions when we set out on the Snowmobiles. Jake our guide, was an absolute saint dealing with all levels of ability and risk taking. Wasn't too slow and a good mix between short breaks and riding. Great equipment with the snowmobiles and clothing provided all assisting in making an awesome day. read more

My friends and I did a half day loop and we had a blast. It was the first time snowmobiling for all of us, and Togwotee did everything they could to prep us and make us feel comfortable and tended to. We got pickup from our lodge, and at their offices they outfitted us with everything we could need. Everything was arranged briskly and moved along quickly in order to maximize the amount of time we would get snowmobiling. The journey itself was great, and our guide allowed for both opportunities to sightsee, take photos, and see wildlife, as well as moments of speeding up for the thrill seekers in the group. I will say that how far you get to go and do is very dependent upon your group members - we were lucky and able to go really far, as our group made great time and didn't have any incidents, and we were all eager to keep riding! As an impatient Angeleno, I think it would have been nice for more opportunities to switch up the order we rode in but I kind of ended up taking care of that myself by basically booking off before the person ahead of me (who was a slower rider) after a short pit stop. It was an absolutely beautiful way to see more of the park, and my entire group was really glad we did this. All the employees and our guide were super attentive and helpful - when someone else in our group ended up forgetting their wallet at the office, they offered to drive them back to retrieve it, and when another person had a snowmobile that was a bit tougher to handle, our guide quickly swapped with her and all was well. Really recommend this company! read more

Took the Brooks Lake tour with Kent as our guide. Had a marvelous time. Lovely mountain vistas, with time to free ride and learn our machines. Do not miss this tour. read more

I have used Teton Tour Co. twice. Once in 2019 and again in 2020. Both experiences were wonderful once we got to the sleds. Each of our tour guides were amazing and the trails were gorgeous. The customer support is horrible! In 2019 we were forgotten at our hotel twice in the same day. We eventually had to walk to the store front. In 2020 we had a group of three sleds 5 people. I call 4 times to book the third sled over 3 months, each time I called they didn't have any record of that third sled that was booked before. A week before our tour was scheduled I confirmed the third sled and asked if we would need anything for our tip. They responded that we were scheduled and we would only need our bathing suits for the hot springs. The day before our tour they called your reschedule our tour for the same time we were scheduled, they had us for the wrong time. They told us we would have to supply our own gloves. Which we did not pack. When they came to pick us up they only had one of us on the pick up list. The communication within this company is a disaster! They do not communicate within the company and they do not communicate with their customers. We will not be giving this company another try. It is very stressful to try to plan a vacation with a company that does not respect their customers. read more

As a local, I have been on snowmobile trips with a few different outfitters in town. Without mentioning any other names, I think that Togwotee Snowmobile Adventures is the best. The office staff is very polite, friendly and helpful. The equipment and snowmobiles are top notch. The van we took to Togwotee Pass was newer and very clean. Our guide; Ben did an excellent job showing the less experienced riders in the group how to ride a snowmobile. He was very knowledgeable about the area, and had a kind, professional demeanor. Our trip went off without a hitch, and everyone had an amazing day. I would recommend TSA to anyone. One other note from a local: Choose the Togwotee, or Grey's River trips if you want to get off trail and see what these modern snowmobiles are capable of. read more

We did the Granite Springs snowmobile tour today and it was a highlight of our trip. Our guide Tom was super knowledgeable and easy going, the machines were in great shape, and the dip in the springs was amazing. Booking staff and the folks inside were great too. Only improvement would be to reduce some of the wait time before the trip, we got there for 1030, but the group didn't leave til closer to 1130. read more

DO NOT RECOMMEND! BEWARE! What a mess of an operation with TERRIBLE customer service! Booked months in advance, confirmed Monday before our scheduled trip today (Sunday). Read in a locals group on FB that people's trips were being cancelled. Called to confirm this did not apply to us on Saturday (day before our trip). Could not reach anyone at the direct number, but left two voicemails that were unreturned. Called the advance reservation number to speak to a human who first claimed everything was confirmed, but when I pushed harder and questioned what I had read, he then said yes, our trip was cancelled and they could not accommodate me, with no excuse or apology about why it was the day before and no one had bothered to call me, or about the fact that, had I not called, we would have been sitting in the lobby waiting for a pick up that would never show the next day. Blatant disregard or respect for their customers who spend lots of money and have scheduled limited vacation time with them. At least have the common courtesy to make sure your customers are contacted and well informed of any issues. A step above would have been to offer suggestions to help customers replace the missed experiences. To add insult to injury, and a further indication that they are a train wreck of an operation, three hours after they confirmed my trip had been cancelled, I got a voicemail from someone else in the company "confirming" my lobby pickup the next day at 7:15am (which wasn't even correct as the original pickup was supposed to be 10:30). Too many good companies with excellent customer service and an interest in ensuring awesome memories to waste a dime with this company. read more

A potential good trip ruined by an unprofessional guide. Dave: Worst "guide" for beginners Zero instruction for New riders, zero practice time before the trails. Guide saw someone wasn't ready for the trail, (even noted it later verbally in private) ignored it and lead us into the trail anyway, the novice instantly hit a tree not even 1/2 miles away from the lodge. The guide didn't come back for 3-5 mins. Another tour guide (who was far more helpful) found us before our own, And made sure everyone was physically ok. Our guide seemed more worried about getting the sled back to the shop and getting back on the trail. Snow machines were fine for trail not powder. however our "guide" lead inexperienced riders into powder getting 3 sleds stuck. The guests machines were governed out to 50mph which is fine but Dave was racing ahead 60-80 mph in a white out windy storm. On the first stop of the tour, our guide already had chewing tobacco spit peppering his beard. No insight of the wilderness area was shared, no concern for riders well being. I would never recommend this tour to anyone I love and it's only a matter of time before dave's actions will injure or kill a guest. A real piece of work that even bragged about running people hard in the past on the bus ride down. I don't mind the ego on your days off Dave, but as a guide, you failed us within 10 mins. Unacceptable. read more

Our half day trip was packed full of wildlife and beautiful scenery. It was our first but our guide was awesome. I highly recommend.

I went on Benton's tour in January and he was so amazing and helpful! Patient with everyone and super friendly! He told us about all the best places in Jackson Hole. Can't wait to go back! read more

My husband and I did a snowmobile adventure this week. The Yellowstone Grand Canyon, It was breath taking. We ran into a total of 25 Bison in the road. Be quiet and don't move fast and you should be fine...a bit scary. Ray was our tour guide. He had a wealth of knowledge and was very kind and helpful. I thought we went a little fast, but we were grouped with other experienced drivers. I was on the back and it was frightening at times zooming around the curves. If you are on the back, get hand and toe warmers!!! read more

We did the canyon tour from the south entrance. It's a LONG day. 120 miles on a snowmobile. The guide was excellent, breakfast and lunch were provided and were more than I expected. 120 miles on a snowmobile in one day is a lot. I wished it wasn't as long and we had more opportunity to hike and explore however the tourists on the trip with us probably wouldn't have made it. We saw bison, swans and coyote and the Yellowstone Falls and it was 13 hours from hotel pick-up to drop off. read more

We went full on and rented powder sleds for a full day tour with a guide. It was a great experience! Everything was taken care of: breakfast, lunch and transportation. Warm clothes, helmets, boots and gloves (however, remember to bring ski goggles or sunglasses if it's sunny!) and the day turned out to be great. Partly because we were pretty much alone out there on that particular day, but also because of a knowledgeable and friendly guide who challenged us just enough to make it a lot of fun. The great thing is that there were 7 of us, and two children - and everyone had fun. If you're looking for a fun full day activity, this is it. read more

An 86 mile ride later we are happy happy campers. Dave was a fabulous host for our family as we snowmobiled through beautiful back country. Dave knew all the great spots for the best views of the mountains. We will be back! read more

Teton Tour Co. - Tours Near Me - Jackson, Wyoming

Granite hot springs was a simple ride but very pretty. Our guide Jake was exceptional. He ad a great attitude and was very knowledgeable. Made the trip more fun than expected. The time in hot springs was cool. The guy who runs that place is a character. Highly recommend read more

After a horrible and avoidable accident involving Togwotee Adventures, we do not believe that this company provides adequate safety policies for their guests. Further, the manager of Togwotee Adventures, Jason Write, treated my family disrespectfully after this accident. For both of these reasons, I would recommend looking elsewhere for your tour or sled rental. Over the holidays, our family went snowmobiling to Granite Hot Springs and as we put our helmets and gloves on to leave the hot springs, there was a sudden roar of a snowmobile, followed by a loud crash. The women that crashed the sled was in a Togwotee Adventures guided tour group and, after impact, was on the ground, wearing no helmet. I looked to the front of her crashed sled, and my mother was laying sideways and screaming in pain as her body was pinned between the snowmobile that crashed into her and her own. The sheer impact of the tour sled's force ripped open my mother's shin with a several inch gash deep enough to expose the bone underneath. The Togwotee Adventures guide was attentive to the situation (despite some angry words to him) and worked quickly to get a first aid kit and help us bandage my mother's leg to minimize bleeding before starting the hour and half trip to the hospital. However, despite the guide's help, we are upset that he and his company enabled the conditions that allowed for this accident to happen. Why wasn't the women better trained to understand how to stop the sled? Why wasn't she wearing a helmet - standard safety equipment for driving a snowmobile? Why didn't the guide recognize her skill level and park the sled for her? We understand that there is an inherent risk to this sport and that accidents do happen, however, the disrespectful and insensitive way my family was treated by this rental company the next day is the second reason for me writing this review. The day after the accident, my father went to Togwotee Adventures to resolve the insurance and liability issues for the medical costs and the costs to fix our broken sled. Despite the tour guide's recommendation to talk to Jason Write, the Togwotee Adventure manager, my father was met by a receptionist who was reluctant to let him speak to Mr. Write. The receptionist gave my dad the name and number of the woman driving the sled, and only after some pushing, she called the manager to come speak to him. Mr. Write essentially said that they had no liability and their responsibility (by providing the contact information of the driver) was done. Without even asking about the condition of my mother or to see if she was ok, he made clear he did not want to discuss the situation further. Finally, Jason Write said that we should call the driver and that may help to make "all our dreams come true," insinuating that we were looking for some fast cash in a settlement. This, of course, was not the case and an unbelievable thing to say to the family member of an injured woman. It is shocking to me that Jason Write would treat my father so rudely and without any sympathy for my mother, especially in a situation that easily could have been deadly had the sled struck her differently or if, perhaps, a child was standing there instead of a grown adult. This is not the Wyoming kindness I have come to expect and would not recommend this company in the future. read more

Great trip, good food, knowledgeable & safe guides, friendly staff, fast snowmobiles, amazing scenery, and best bargain around Jackson! If you've got time while you are in town, this is a must do! Great outfitter! My family & I will be back next trip! read more

Best time I ever had. Took the half day trip and loved every minute of it. The only thing we were a bit irritated by was the need to change out of their gear into our clothes in the shuttle bus and the fact there were no meals provided although the literature I read said there was. Despite these issues, this trip more than made up for it. read more

I absolutely HATE leaving bad reviews. Particularly when the scheduling process was easy and the tour guide was great. The main issue with my experience was the process by which the company handled a series of unfortunate events. Basically, my partner and I signed up for the Granite Hot Springs snowmobiling tour. I was originally looking at the other snowmobiling tour because of the cheaper price. But the company told us that they would only have the Hot Springs tour the day we wanted to go. Anyway, we agreed and ended up paying the $275 per person for the Hot Springs tour rather than the $200 for the Grey River tour. After getting all geared up, being given instructions and hitting the trail, half way to the Hot Springs, we encountered an avalanche that completely blocked the trail to the Hot Springs. Our tour guide, examined the avalanche and decided to try and get her snowmobile through the snow thinking she would be able to and then she would attempt to get all of our snowmobiles one by one over the avalanche. But unfortunately, her snowmobile got stuck in the process. Several men from our group put themselves in harms way by helping her dig and lift her snowmobile out of the snow. Ultimately, our guide decided to turn us all back around because she wasn't confident that the rest of the trail would be avalanche free and she was worried that another avalanche would obstruct the trail on our way back which could leave us stranded. Honestly, most of the group members understood since it was beyond the Tour company's control and safety was a priority. For the rest of the time, our tour guide had us going back and forth through two short trails just so the group would have the experience of snowmobiling. We absolutely appreciated that. My issue is that the Tour is called "Hot Springs" and well, we didn't get to see or experience the "Hot Springs." So that extra $75 bucks per person really wasn't reasonable. I mean all we experienced was the snowmobiling trail. After the whole ordeal, the concierge at the hotel called the tour company to see what kind of partial refund we could get back. I actually believed they would at least refund us back $75 per person since that was the markup (and difference) between the Hot Springs tour versus the other tour. Instead they only provided a 10% discount. That's a $27.50 back per person. This simply does not justify the experience especially, since a number of men had to help the tour guide dig her snowmobile out of snow for 20 to 30 minutes. I appreciate what the tour company did in providing a snowmobiling experience, and I know the avalanche was not their fault. But when you see that you clearly didn't provide the main tour attraction to your customers, something greater is in order. What's interesting is if they had refunded us at least $75 back per person, I would have given them 5 stars even though the main attraction of the tour wasn't provided. It goes to show just how far customer service can really go. Someone willing to right a wrong goes a long way. In short, this 1 star flows from two big things: First, the fact that we even had to ask for a partial refund bugged me - it should have been an obvious given. Second, the fact that the partial refund was really just a 10% discount really offended me. Not to be rude, but a 10% discount is what I get from a department store when I sign up for their e-mail list serve. In essence they are telling us that the 30 minutes we waited while having our men pull out a snowmobile from an avalanche and a visit to the Hot Springs is only worth $27.50. read more

We booked a snowcoach trip for two to Old Faithful with this company in December 2013. Around 5:30 pm on the day before the trip they called (after they confirmed the trip an hour earlier) and told us that they had to cancel it because there was a problem with the driver. When I called them back to ask for alternatives they told me that one of their snowmobiles got stuck in Yellowstone. It looked more like there were not enough people on that trip to make it profitable (although the trip is about 300 bucks per person). If the guys don't have additional drivers or coaches they should not run this business. If you are here for a short holiday in winter, make sure you don't book with these guys if you want to see Yellowstone. There are many other options in the area. read more

We did the Continental Divide with Dave. Couldn't have asked for a better day of fun! The guy is as knowledgable as they come about the area, safety, and snowmobiling in general. Don't make the mistake of first impression thinking you're going to have a day of slow riding. He's going to challenge you and it's a good time! You can't go wrong with Togwotee. They provide nice gear and new sleds as well. Seriously though ask for Dave! Can't say enough about the guy! read more

We went out on a day that was below 0, and were barely even cold! They provide you with boots, a snowmobiling outfit, helmet, and gloves/mittens, so you really just need to bring goggles/sunglasses and hand/toe warmers. We went up to the Granite Hot Springs with Jim and it was so much fun. Very laid back, really fun, and the hot springs are a must-see. You are obviously cold when you get in and out but once you get changed, they keep you warm almost the whole ride home! He was great about taking pictures for us also, and the process was really easy! read more