On the hottest day in recorded Houston history, I woke up to my AC not working. My place was 80 F…read moreand rapidly climbing before I had been up an hour. To top it off, it was a Sunday. I frantically searched online for any service technicians nearby who could come at the drop of a hat on a Sunday. Jason not only came and replaced the capacitor while I was at a previous engagement planned that day, but he left his son's birthday party to make sure I had it fixed as soon as possible. I told him he didn't have to but he insisted on doing it anyway. It was so hot that day (109 F), it took until midnight for the place to cool down again. I don't even want to think about what it could have been like for us if Jason hadn't helped. What a great company! Very reasonable price as well.

Jason, and before him his dad Jack, have been checking out A/C and heater for 5 years and always do…read morea great job. Jason is very reliable and thorough and provides good maintenance tips. He explains things very clearly . Our units are over 15 years old, and if they are still going, it's partly because of this great business. Thank you!

We recently had a new ac and duct work installed in our 45+ yo home and the entire experience was…read moreoutstanding from start to finish. The team was professional, price competitive, punctual and courteous, and the crew-5-6 technicians-worked efficiently while keeping the work area spotless. It is not often you find a company that delivers excellent service, quality workmanship and respect for your home all at once. They have been in business since 1959! If you are looking for reliable HVAC service, Baker Jones AC is the way to go with this family owned business. Give Ronald, Robert or Justin a call and you will not be disappointed.

Excellent service, quick response, courteous! Twice they have helped us with ac and furnace…read morerepairs. Reasonable prices.

The company was very easy to work with from beginning to end. They were very professional, stayed…read moreon task, and cleaned up after themselves. They explained how to work everything, answered all of my questions, and both workers were very nice. I would definitely recommend them for future work.

Jonathan was creative in approaching our AC needs. He spent a lot of time supplying novel ideas to…read moreour 3-story townhouse needs. I think he is well worth having to your home for a fresh look at your project needs.

Brent provides excellent AC service. He is a highly skilled diagnostician who tells you the full…read moretruth about what's going on with your system--no beating around the bush. He's straightforward, consistent, and very knowledgeable about the AC industry. He takes the time to clearly explain the issue and then fixes the problem without any complications.Highly recommend him.

This review is just for the consultation, as I did not get to use Wise A/C. However, Brent was so…read moreimpressive that I wanted to leave a review for the consultation. I needed a repair and reached out to a few well-rated HVAC companies. Brent called me and was determined to figure out whether I actually needed his services at all. He was so kind, and I was so impressed with his integrity. I was unable to use him only do to timing, but I would not hesitate to recommend him for at least a consultation.

We have used their service in the 249 area of Houston in order to improve our cooling during the…read moreHouston hot summer months. Their technicians have helped us keep our unit working well. It was one of Ruben's team members that came over and recommended the proper protocol in order to have the most efficient HVAc.

I had Ruben (a guy with knee problem and a limp) come over to check a condo HVAC. He suggested a…read moretakedown of the entire system from the ceiling to determine if there was a Freon leak (found none, but charged me $500 without a receipt). He then proceeded to the roof (where the compressor is) and determined that the capacitor is bad (changed). He also said that there is a leak, as the Freon was empty. We had set the next day for his next visit to fill the system with Freon and add a dye (a leak detector), but did not show up after multiple calls. Got a different company for a recheck. The Freon was full, and there was a fuse removal/disconnect (in the control box next to the compressor) that was obviously done by Ruben (no one touched the system since the original installation). And guess what: the system fired up once the fuse was connected, and started cooling like a charm. In summary: Ruben obviously tampered with the power supply to make it look as if the system was dead. There was no need for take down of the coil cover to check for leaks, there was no leak, and the Freon was full. The guy is a liar and a fraud. Don't let him get close to your house. If there was an option for negative stars, I would give him - minus 10.

He responded promptly, thoroughly assessed both HVAC units, and clearly demonstrated that he is…read moreknowledgeable and skilled. Instead of pushing for a full replacement, he recommended the most cost-effective solution. I ultimately chose to replace the units anyway, knowing they likely still had another year of life left. I truly appreciated his honesty, professionalism, and customer-first approach. It's rare to find someone with this level of integrity. Highly recommend!

I am personally embarrassed that I omitted to post a review of the excellent service EC AC provided…read morefor me in an emergency situation. From the start they were very quick to respond to my call and then to send someone over to check out the situation. I have a garage apartment that I had just leased to a family in need. They moved in only to discover that the ac unit was not functioning. It was right after hurricane Beryl hit and it was mid summer heat making it difficult to be without ac service. The tech was over promptly and started checking things out. I had a new unit installed in the attic just months before but since I wasn't living there I was ignorant of any problem. I had also just had the unit renovated and assumed everything was in proper condition. The tech needed to get into the attic only to discover that the attic access door was nailed closed. After struggling to remove the door and gain entry into the attic the technician discovered that there was an additional power switch located inside of the ac housing. He only needed to remove the cover and turn the unit ON! EC AC was awesome and only charged me for the time the technician was there. I shudder to think of how many other people would take advantage of a situation like this to add extras to their service bill. Prompt, Honest, Friendly Customer Service. What more do you want? They have a customer for life. Thank you Hank and Ethan Clark AC for your help. Please accept my apologies for not posting this review sooner.

100% satisfied Javco is professional service, very pleased I…read moreselected him to remove the old outdated system and set me up with the new system two days later he did come back and do the spray in insulation in the attic so I am looking forward to the summer time to see what my bills are going to be like I think I'm gonna be very pleased with having the new AC unit and furnace as well as some new insulation in the attic. I would totally recommend this company if you need work done

Great service , professionally handled from the service call to the installation . I will be…read morereferring to my friends

They are back again. Never a pleasant experience when the AC is out. But they were here first thing…read morein the morning, diagnosed the problem, and had it repaired in minutes. He explained why I had the problem and it made total sense. They charged a very reasonable service fee and advised me that equipment is under warranty... who knew? I am always happy when Greg shows up. I always ask him to skip up to the house like he does in the video. I refer all of my clients to them.

I previously gave them a 5 star review, but that service no longer exists…read more We had a problem with our front heater and called Northwind because other service was good. The guy who came out took over 3 hours to "Diagnose" the problem, but because he had taken way longer than it should have, he only charged us for two hours. Got an estimate that the unit needed a new heat kit and we accepted it. NOTE: Their estimates try to be general and I do not like a general estimate when the cost is over a thousand dollars. They came out and put in the 'heat kit' and the heat worked. The only problem was it would not shut off when it reached the correct temp on the thermostat. We called Northwind and told them of the problem and they sent someone out. This guy was similar to the other in that it took him 4 hours to diagnose the problem and each time he would tell us it was a problem, we would say, "But your guys fixed that." and his story as to what the problem was would change. We were told at least 4 different reasons this was not working. He finally settled on it was a valve on the roof and he had tested it with a magnet. The other problem was the guy would stand around and talk to employees the whole time he was here. Then he called a manager up to the front to tell her he was only going to charge for 2 hours. I was there and heard it and left her to sign. The next morning I get an invoice charging us 4 hours for sending out the village idiot. I immediately called Northwind and was put through to someone named Dale with an attitude. I explained the issue and he had said well you don't have to be upset and I told him I wasn't and was speaking in a normal tone and am just telling him the issue. He apologized and made a comment that he was just saying it because of others?!? Then he told me he was going to check into it and call me back. That was on 1/25, a week ago yesterday, and he still hasn't gotten around to it. I called another A/C company and they immediately found the problem. Whoever put in the heat kit or the person coming to 'diagnose' the overheating issue had burned out an entire circuit board. The actual problem was fixed when they reset the thermostat but now we have to buy a new board to be able to have heat in the front of the building. Northwind used to be good. Undoubtedly they are scraping the bottom of the hiring barrel now due to their growth. The people they are sending out now are incompetent, lazy, and slow. Oh, but they do continuously send you reminders that you have an estimate you haven't agreed to!!! You need to sign it so they can send another village idiot out. USE ANYONE ELSE