Our server was training another server. When they took the order they both wrote it down. However when we were served they forgot the fries and green beans. When your training someone it don't look good to forget, especially when you told us you were training them . The food was GREAT! General cleanliness needs some improvement. The rails /ledges were dusty enough if I wanted to I could write my name. When you looked up the dust was thick! Honestly it needs a deep cleaning, if this area is in need of cleaning imagine what the kitchen area looks like! read more

Texas Roadhouse - Looking up - Steakhouses Near Me - Kokomo, Indiana

Stopped in for dinner with a party of four on a weekday around 6pm and was pleasantly surprised at only waiting about five minutes for a table (was prepared to wait). Service was solid and frequent, though slightly on the talkative side for me personally. Food came out in a reasonable time and was hot and flavorful. The rolls and butter were excellent as expected. Portion sizes were generous and satisfying. The restaurant itself felt clean, and the restrooms were also well maintained. Parking was plentiful and convenient, which made the visit hassle-free. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review read more

Texas Roadhouse - Food - Steakhouses Near Me - Kokomo, Indiana

I'll be honest with you all. I'm a dining snob. I did not expect to be so wowed by a chain restaurant, but Texas Roadhouse Kokomo knocked my socks off. The lively atmosphere, delicious food, line dancing, and laughs all culminated into the most delightful night. My husband suggested this place, and I'm not going to lie, I was trying to find something wrong with it, but I could not! Husband 1, me 0. read more

We eat at Texas Roadhouse a lot. One of our go to restaurants. My wife not A big fan of steak. They don't have A chicken kabob. The former manager Tyler came up with her getting a grilled chicken breast and ringing up a side of just vegetable skewer. She ordered it a lot with no problems. Now that he's gone the owner says they cant do it. Tried to explain how it was rung up and that we have ordered it many times. Still, he refused. So much for customer service. We won't be back. read more

You know, I was pleasantly surprised that the entire meal which was a salad, baked potato, and an 8 ounce filet mignon was very good. It was seasoned and very tender. I sat at the bar and got wonderful service so I can't comment on table service. read more

The receptionist was rude and was very much involved with her cell phone. However the server was polite but perhaps overworked as she kept forgetting us and I had to ask another server to bring some of our missing order. My wife's food looked like it had been kept under a heat lamp, pre made. The baked potato was dry, the skin looked like over exposure to heating lamp. The half ribs were very dry, possibly pre-made and left under heating lamp. The sauce was hardened from sitting in the open. They need to check on the meal preparation and quit preparing so much ahead of time. On the other hand I ordered the prime rib which was pretty good. It was moist very tasty, no heating lamps here. Probably because it is ordered less often. read more

Had an excellent lunch recently of tender, perfectly prepared shrimp. Their lunch prices and lunch selection were also reasonable . I am pleased they have a lunch menu, as many of we 'old folk' go to bed early- about the time younger go out for dinner. ;) read more

The service was absolutely unprofessional. The reservation desk was ran by 3 obnoxious teenagers all wearing nose rings. By the way wearing nose rings is unsanitary. Lack of leadership in management.The teenagers was more focused about their world than the customers waiting for service. The front desk needs to learn some skills on customer service and stay focused and professional while on the clock. read more

This one star rating is solely based on service and lack of Covid precautions. When we entered the hostess was the only person wearing a mask correctly. Everyone else either didn't have a mask on or had it on covering just their mouth and not their nose. The male manager who was traying up each order in the kitchen had his mask around his neck and not on his face at all. About half the customers were following their example and doing the same things. Food was great although my ribeye wasn't the best cut I've ever had but still delicious. They seated us in the main walkway and we asked to move to a different table and they refused us that table even though our server had a table in the section we asked to move to. read more

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We had the chicken critters, baked potato and house salad on one meal and Grilled salmon salad on the other. Also ordered the onion blossom and combination appetizer with snake bites, potato skins and fried pickles. I was really happy with the salmon salad and tried the chicken critters. These were actually impressive with the amount of chicken and light breading. The restaurant was clean and well kept. Our server was very polite and friendly. He wasn't the most skilled at this position but really no complaints. For such bad weather outside, I expected a long wait due to lack of servers and how busy they were but they got us in immediately and we were finished with our meal and got two meals to go for our adult children. I would go back as a first choice in the future. read more

I have a theory. If you order a steak with toppings like mushrooms or onions, they use a cut of beef that isn't visually appealing. They save the better cuts for orders that are not covered up. I ordered the exact same thing as my wife except I added the toppings. Her's looked just fine. Mine varied in thickness by quite a bit. The center was almost twice as thick as the outer portion. I've never ate a steak in my life that had so much gristle and silver skin. You can expect a ribeye to have a certain amount of fat, but not so much gristle that you can hardly chew it. So disappointed. If you order a steak with toppings, I recommend getting the toppings on the side. That way they aren't hiding a cut of beef that they can't sell. read more

Always good food fried pickles are excellent staff is always friendly. Always good stuff on the tv's

Fast friendly service. Orders always correct. Food is always hot and delicious. Never had an over cooked steak here.

Food is always good. Service at the bar is always the best. The rolls are the best. Atmosphere is loud but other than that it's great.

Got the filet and ribs . Both really good and juicy. I will be back for more in the future. read more

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First thing, the bread was delicious as always. But not only was our order incorrect and overcooked, we also never received a text to claim our curbside order. Steaks were over-seared. We ordered them medium rare and got them well done. read more

This place is fire! To start, they have amazing food - if I recommend anything, I would have to say their dinner rolls are the best I've had since Half Moon. Moving on, their service is either good or meh, it just depends on who is working that day. And lastly, they have a good ambiance, and play good music. read more

Food is always on point and tastes great! Servers are friendly and very helpful! Managers usually check on your table to make sure everything is to your satisfaction. A good place to go to if you're celebrating or just want a good meal. read more

Pretty great food, respectable service, disappointing cleanliness. I enjoyed my meal, I got a 16 oz steak, side salad and loaded baked potato. It was all delicious. The wait staff was very nice and helpful except for the fact my waitress forgot the lemons for my water multiple times. I still haven't gotten them. The only disappointment was the lack of peanut shells on the floor. Every other Roadhouse I've been to has scattered peanut shells all over the floor and this place had none. I'm disappointed. read more

filets were excellent, manager stopped by to ask how we were doing, our server Autumn was outstanding!

Im so disappointed in this place! I'm working here in Kokomo. Texas Roadhouse is so convenient for us to eat after a long 10 hour shift! I've given them several chances but been let down all several times! If my food isnt cold they leave something out of my food! I've spoken to 2 managers which was very nice & understanding. Told me they had new people in the to-go area so I understood. Myself & husband spend very good money at this restaurant a week! I'm unhappy!!! I normally wouldn't go through the trouble of writing a review but this has to STOP! I will be contacting corporate 1st thing in the morning about this matter!!!! You have loss me as a customer! read more

We like Texas Roadhouse restaurants, this was very busy, but we left disappointed and frustrated. The food was good, but service terrible, had to wait for server, main entrees came without the salad; then a server brought salad later, server did not check on us for getting added sauces etc, , worse complaint was that place was filthy/ bathroom, restaurant and kitchen areas dirty. We were seated in area with direct view into servers kitchen staging area and there was so much refuse on floor no one picked up dropped straws, paper lids, general stuff. Will not return. This is not typical of TR standards. read more

I swear to god, I don't think this place cares about you if you just order a salad. Every day one we order salads via the app for carry out, they forget stuff from our order, the order is a lot later than when was promised (after I get the text saying the order was ready) and the most recent item, they said they lost our order. Every. Single. Time. I'm tired of it. When we order steaks, they're prompt, but god help you if you just order salads. read more

Need to give serious thought to how they do their call ahead wait list. My sister called ahead, 20 min after we were at the hoat stand we checked in. 30 min later and seating table after table we still weren't sat. Back up to the host stand, young lady did not check us in as a call ahead. Another 20 min finally had a table over an hour from when she did call ahead. Service was ok our server was spread pretty thin. Took awhile to get rolls and condiments. Food was good. Texas Road House would not be my first choice on Sunday for lunch. read more

For a chain restaurant, Texas Roadhouse is very consistent and reasonably priced. We ordered ribs and New York strip but we really come here for the rolls with cinnamon butter! There's no denying that I can't eat just one. Our waitress, Margaret, was amazing and I hope her manager reads this post. My only knock was the cleanliness...the floor was so sticky that my shoes stuck to the floor. read more

Texas Roadhouse - Steakhouses Near Me - Kokomo, Indiana

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Oh. My. Goodness. Good. I know a lot of my reviews are very negative and picky. This should change your view of me... The wife and I came here and we have had the time of our lives!! If you can request a server, request Avery! She is fantastic! I have not found myself without a drink... and I drink tea like a fish! She's always had one at the ready! Our meal was out very quick and this place is always slammed! Kudos to the manager who came by and checked in on us! That's awesome! Steaks were cooked perfectly and the service is... second to none! read more

Texas Roadhouse - Steakhouses Near Me - Kokomo, Indiana

I ate there at least 40 times only got 1 bad steak with those odds I'll keep going back. Rolls, bake potato and salad are off the charts. One other thing I'm a veteran and unlike so many other places now days Texas Roadhouse gives all veterans 10% off their meals. read more

The service was so bad. No one helped us for 15 mins. They messed up my salad and my steak. They took the steak back and brought it back worse than it was before. The waiters were rude. The rolls and my potato were good. The cactus blossom was over cooked. read more

Sadly I write that RoadHouse does not support the disabled very well. They only have four tables and will never hold them so we do not go there as often as we'd like. The food is great, steaks and prime a rib is always excellent. Sides are delicious, but with a wife in a wheelchair we can't wait the 60-75 minutes for one of four tables. This is a poorly thought out seating plan that is sadly the same in every Texas Roadhouse. read more

I was in Kokomo for a family event and thought I'd give Texas Roadhouse a first-time try. Wow, what a great steak: Dallas Fillet! All food and service was great. Will be back. read more

My Wife and I had dinner at Texas Roadhouse for Valentine's Day. My wife and I had our first date 28 years ago on Valentine's Day. Our food was very good. This review is more for our server LaLa. What an incredible experience she gave us. She was very friendly and kind! Customer service has sadly declined and often waitresses and waiters just go through the motion while still expecting to get a good tip. Not LaLa. Very attentive to us even though she was extremely busy. She had an incredible attitude that was infectious. What was even more amazing is how kind to her coworkers she was. I truly wish she could teach others her amazing customer service gift. Thank you for making this a wonderful experience. read more

I have never had a bad time when going to this place. My steak today was not cooked enough but I hate to send it back so my son ate it. I also had the ribs for the first time and they were better than fantastic. Our waitress was Angel and if you go there ask for her. She is wonderful. My son and I had a wonderful time and we will be going back again soon. Oh yes and their mashed potatoes are real and fantastic too. read more

They need to update their seating and lighting! Hubby and I were seated at a very small booth. The table was NOT big enough for everything on it. Once the rolls had been devoured (and, yes, they were delicious!), and our salads delivered, there was barely any room on the table. And then when our entrees arrived, it was impossibly crowded. With such small tables, the wait staff needs to be more attentive to clearing in a timely manner. My husband had to stand up to get his wallet out of his pocket. His comment: "In this booth, I don't have enough room to change my mind!" The light over the table was way too low, and I could only see half of my husband's face. He has a nice face, and I actually enjoy looking at him as we eat dinner. There were two women eating dinner across from us who also complained about the height of their light obstructing their vision. Perhaps, this is a positive for some patrons; however, it was a negative for us. The food was very good; however, the discomfort of the physical space detracted from our overall dining experience. I doubt we return unless some renovation is done. read more

We're a big fan of the Roadhouse, go there every Tuesday. Our food was great as usual, hot, tasty, no problems. Our waitress, Dessa, was very helpful and attentive and friendly. Can't wait for next Tuesday :) read more

Our visit was a mess. Did call ahead seating and still had to wait about 15 when we arrived. Would have preferred they not offer it. My husbands knife had grease all over it when we got our silverware, then the second batch had a piece of lettuce on the fork. Lots of other small issues. Food tasted good, had to request several things that were missing. Won't be going back any time soon. read more

I love Texas Roadhouse but this one was below average. Very nice staff but I won't be coming back

We had such an amazing dinner! Food was delicious, drinks were great, and the food came out so quickly! Our server Loren was fantastic. He was so quick, constantly checked on us, and was so kind to us. Thanks for a great date night guys!! read more

Amanda and another lady served us. Very attentive and patient. One was being trained. Our food temperature was perfect. The trainee ensured that she asked all the right questions for us to get enjoyment out of our meal. Substitutions were discussed when asked. Our glasses were kept at least half full. Food tasted well. Rolls were fresh. read more

Have never been let down here! Only thing make sure to check wait times & get yourself added before arriving if possible! They always have a crowd which just goes to show you how great their food is read more

Not a good dining experience! Think some staff training is badly needed. Salads were served before our appetizer which soon followed. After taking a few bites of the appetizer our food was delivered. We mentioned to our waitress that more time should be spaced between courses and her reply was "ya sometimes the ribs come out quicker than the steaks". I ended up bringing my dinner home so I could warm it as I really prefer eating while hot and we couldn't shovel it in fast enough to be able to do that. I know the goal is to get you in and out to make room for the next people but this was ridiculous. Will think twice about our choice the next time we want ribs. Very disappointed!! read more