We went on Saturday night with my brother and sister-in laws around 10:00 PM. It was still packed with a long wait, which was not an issue for us. Our 4 table top was ready within 15 mins. We've frequented different Texas Roadhouse's so we usually know what to order. Our server, spoke too fast and didn't have his name on the receipt so I can't say who took care of us. Overall, the service was mediocre except for the rounds of alcohol. He was definitely on top of that and trying to upsell drinks. I had to remind him twice for a set of silverware and the lemons he'd keep forgetting. He'd occasionally check on us for rounds of beer, but completely overlooked the need to refill bread, iced tea, and water until I had to ask for it. The sampler appetizer was good and my ribeye was cooked perfectly medium rare so this is the reason I considered 4 stars. I tried the seasoned rice for the first time and not a fan. It tasted dry to me, but the green beans were good. Overall, service 3/5, quality of food 5/5. The servers are inconsistent so you may end up with one that's great and another that's mediocre. I think it also depends on the location. read more

Texas Roadhouse - Ribeye, Seasoned Rice & Green Beans - Steakhouses Near Me - Pasadena, Texas

Texas Roadhouse Loves the LiBRARY! Thanks for dropping off some peanuts for the staff. We really appreciate that you think of us. Texas Roadhouse is a great neighbor and thinks about the community. read more

Had Saturday dinner with my mom and daughter and they didn't disappoint. Jason was our waiter and he was amazing, refilled as needed and checked on us even during busy times. We had sirloin steak meal, ribeye steak meal and fried fish dinner all delicious. read more

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The service and kitchen are horrible. We came to eat and it took 1 hour to get a hot dog and fries and a chicken with mashed potatoes. I ordered a chicken Cesar salad and they came to tell me that they ran iut the lettuce that goes with the Cesar salad. Who runs out of lettuce...the chicken amd mashed potatoes were bland. Managers have not showed face to ask how our food was. Will never come back here again. read more

Me and my family went to texas roadhouse.On january 5th 2026, and when we got there, the customer service was excellent. The bread was on time. The food was amazing. Me and my family ordered the steakhouse recipe. And we loved it. The ambitions of the food was amazing Five out of five stars.It was the best experience ever. Perfect ambiance ever too. read more

Texas Roadhouse - Salsa and bread. - Steakhouses Near Me - Pasadena, Texas

Omg they have the best family meals. It is so easy to order online before. The service is fast and good. Food is always fresh, hot, and tastes great. I love the barn attachment for pick up orders. read more

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Food was good. Service was really good. The price is good if you want a steak and don't want to spend a fortune. You can get on the waitlist but beware if not everyone in your party is present they will not seat you. Overall good and will return. read more

The service was amazing! Food came out so fast! And the food was delicious who ever was cooking the steak and the country fried steak did a fantastic job! Aubrey was our server and she was Phenomenal! Constantly checking on me and my husband filling our drinks and was very polite and attentive! Haven't had service from a restaurant like that in a long time! Everything was great from the Moment we walked in to the moment we left. Great job read more

I took my family to Texas Roadhouse for a birthday celebration, and it was a complete disappointment. We ordered our steaks medium rare, but they came out so overcooked they were nearly impossible to cut. I'm usually not one to complain, but this was inedible and had to be sent back. It then took an entire hour for a properly cooked steak to arrive. During that time, the service was dismissive, rude, and rushed--there was absolutely no sense of hospitality or celebration. For a place that markets itself as family-friendly, we felt unwelcome and undervalued the entire meal. This experience was unacceptable, and I will not be returning. read more

I was in last night with my family of six celebrating my birthday. Our service was amazing! Jason recommended the best appetizers, and they were delicious. He was very attentive and also suggested a delicious cocktail made with blackberry and tequila. Our food was great and cooked perfectly. The birthday celebration was the icing on the cake! We will definitely be coming back sooner. rather than later! Great family environment! read more

The food is good, service has been as well. The only complaint I have is it so so so so loud. You can't have a conversation at your table because the restaurant is so noisy! read more

This is my second and last time I'll visit this location. The food is sub par at best and the service is no better. Can a district or regional manager please pay this location a visit? read more

A popular place. Some of the food quality has gone down. I was a fan of the chicken fried steak. The last time it was 75 percent crust not steak. Not what I was looking for. Burger still good. Cold beer read more

If I would give negative stars I would. We visited in February. As usual, we order ribs and steak, ribs arrived raw, I advised my son not to eat it, then he tried my Husbands steak, not even an hour later my husband was sick to his stomach, my son and husband had food poisoning, I have NEVER got food poisoning in ANY Texas Roadhouse locations. We will never be back to Texas Roadhouse in Houston. They should have a safety inspector visiting this location, hopefully closing it down, Very disappointed! read more

We love going to Texas Roadhouse. Good food, good service and fun atmosphere. Prices are resonable also.

I don't know who is running this shit show, but I had the absolute worst experience upon walking into roadhouse and being negatively greeted by a girl with long frizzy hair and glasses. Lilly I believe her name was. The restaurant was also disgusting. They need to solve these issues immediately. read more

Have visited this location since they first opened - at least 25 years. First - the steaks are almost always good hear - it has been very unusual to get a bad steak or have it cooked wrong, but on the very few occasions that happened, it was quickly corrected. Second - the service is ok to fairly good - you get what to pay for and remember, this is not Vic and Anthony's. Probably the worst part of eating here is their seating policy and the rudeness of the host/hostess area. About 50% of the time it appears those employees would rather be somewhere else. When you have done the online waitlist for a table for 6 - and 2 of your party are in the parking lot, but you can't be seated - nothing to say about that but ridiculously stupid. BUT - we keep going back - lol read more

The service here is terrible. I came with a party of seven, and while the restaurant wasn't busy, we were asked to wait off to the side to be seated. After 20 minutes, I approached the front to ask how much longer the wait would be. The hostess told me there were no tables available, yet I could clearly see several open tables behind her. She then explained that they didn't have enough servers to cover the area, but I noticed the servers were just standing around, chatting. Already upset, we stumbled out and went somewhere else. read more

YUM! this is always may favorite roadhouse location. They cook the steaks perfect, rolls are always hot and fresh, everyone is so kind and attentive. I have never had a bad experience. Make sure you get in line ahead of time online just to be secure, this place is usually full but they still get you in within 20 minutes or less! Not to mention, always treat you right. read more

I went there with my wife and son, and the experience was not good. My wife ribeye was not cooked properly; she ordered medium cook and they served it well done, dry and terrible tasting. I ordered a loaded sweet potato as a side without caramel or any sweet ingredients, when this arrived the first thing I saw was a lot of marshmallows on it. My question is, who didn't follow the instructions? the server or the chef? I think is the manager responsibility to ensure the meals arrive to the table as they were ordered and take corrective actions if these mistakes are repetitive. read more

Went on 2/17/2025 which was my birthday. Food was cold and my sons hamburger steak was raw. Sent back and food still was not hot. Restrooms were filthy.I WILL NEVER GO BACK!!! 3033 E. Sam Houston Pkwy Pasadena Texas 77504 read more

Worst to worst dining experience. No interaction from the greeting staff. Stood there with no greeting from them. Waited on food for more than 30 minutes and it's not busy at all. It's 3:43pm. Hardly no one here we are still waiting. This place has gone down hill in their staffing and attentiveness. Totally sucks! Never coming back again! read more

Came here for 4th of July. Firstly, this place offers some delicious fresh bread rolls with cinnamon butter. I ordered the 6oz sirloin steak, cooked medium well, with shrimp, Caesar salad, and loaded baked potato. The food was delicious but the shrimp and steak were cold. The shrimp needed more seasoning. Second, our order took long and we did not get refills as needed. The ambiance was family style casual place. I would suggest to check in on your cell phone before arriving or when pulling up in the parking lot. The service could use more improvement. Overall, I would come back. read more

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Ate here on a Sunday night. Their soda machine didn't work. I do understand things break down so I'm not complaining of that. We ordered an appetizer combo of which we were informed after ordering the potato skins were out. We were informed the lemonade was gone when we tried to order some, but then shortly after, saw somebody at the next table order lemonade, and then the waitress turned to us and said oh yeah, I found out there actually is lemonade do you want some? We ordered cheese fries of which were greasy and soggy. Our appetizer combo had fried pickles of which were very greasy and it also had boneless chicken wings of which were tough and dried out. We all had ordered tea, unsweet, half-and-half, and peach it was extremely weak. The peach tea was very gross, it had a bad taste to where the person who had ordered it asked for a water instead. the half-and-half was mostly unsweet, and tasted like water more than tea. About halfway through our meal, our waitress disappeared, and we never saw her again until we sent another waitress for her to get us a receipt after we had paid on the little kiosk at our table. So we had only gotten one refill on our drinks due to her being gone to wherever she went to. Overall I must say it was the WORST Texas Roadhouse I've ever visited. Dirty, bad service, bad food. I saw the people at the table behind us sent their food back and we heard the table next to us mention their steak was overdone. read more

Went today for lunch. I ordered the 12 oz. ribeye. Wife got the 14 oz. Hers was excellent, apparently; she ate all of it. Hers was cooked medium like she asked for. Mine was about the same diameter, but only 1/2" thick, and tougher than all get out. Like a "choice" steak from the grocery store. Also, ordered it medium rare, and not a trace of pink in it. Lots of gristle, though. Worked on two bites for a couple minutes each; had to swallow them still whole. I was DONE. I'm also done with this particular location. Service was fine, just not the food. Started to order the prime rib instead; wish I had....Three stars for the wife's steak, one for mine. read more

This is so sad because I really contemplated what to eat tonight.. and I chose a medium rare steak from here and when I got home with the curb side meal that I was on time to pick up, the steak was well done and I ordered medium rare nothing worse than this... but they also didn't give me utensils either read more

Texas Roadhouse - Supposed to be Medium rare steak .. had to use my hands because they didn't give me plastic fork/ knife - Steakhouses Near Me - Pasadena, Texas

Food was cooked incorrectly manager (ask for medium and my steak was still mooing) Katy brings food and thinks it's best to argue with me instead of fixing the issue. Bring back my plate as it was taken away, nothing less nothing more. Wouldn't recommend anyone coming to eat here. I rather have a bad steak but with great customer service than a good steak with bad customer service. Waitress was great but management is horrible I can only imagine how she treats the staff if she's willing to argue with a customer. read more

I had a just a bite of steak leftover from my step son's bday dinner. He really goes for the rolls. I chewed that piece of steak for 3 minutes at least to get through it and I ate this no more than an hour after it was prepared. I didn't reheat it. Confused about how a restaurant could serve a steak so tough, I went to Google to see what quality they serve. It said "choice cuts" also they're cut "in house, never frozen, but they also get steaks shipped from Canada. I live in Texas. To not freeze a steak that travels like that can't be true. Something isn't telling the truth. It's either cheap grade or the in house butcher doesn't know how to cut a ribeye. I've never had a medium rare ribeye that actually gave my jaw a workout. I season and prepare and cook any steak at home with more flavor and I make steaks that are tender as a ribeye should ALWAYS be. I paid $100 for a family of 4 to eat a steak I can beat any day for MUCH cheaper. I just wanna know which part of what Google said isn't true. It WAS cooked to the right temp. It just did NOT have the fat a ribeye should have. That marbling, that tender pull. That chew that presents the flavor without working out my jaw. I'm not sure what went wrong, but it wasn't a steak worth the ticket I paid for a birthday dinner. read more

Our Favorite Steak House! Food was Awesome, everything was hot and cooked perfectly. My steak was tender and perfectly cooked. I wish I remembered my waitress name, she was an older Hispanic lady, She was awesome! Very attentive. I gave her extra on the tip! Best Place ever! read more

Food was terrible cold not many tables no excuse! Very disappointed asked for manager didnt offer discount Lizzett and daisy server was great read more

Texas Roadhouse - Terrible food - Steakhouses Near Me - Pasadena, Texas

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Appetizers are good, steak are OK it does get crowded, recommend to use app to join waitlist for seating. Daughters steak was undercooked and they took it back and manager came out to deliver and comp. Her meal. read more

Texas Roadhouse - 21 oz sirloin (cooked medium) - Steakhouses Near Me - Pasadena, Texas

Absolutely love it here this place is a staple. The food is so good that you could get a different dish every time and love all of them. The staff is also very nice. I got mashed potatoes with cheese and bacon bits and they forgot the toppings but when I told them they immediately brought little cups with them for me so if that doesn't say nice and accommodating I don't know what does.I also got chili and rattlesnake bites for the table but they were so good that we ate them before I could get a picture. Thankfully my brother hadn't eaten his chili yet LOL. You can also see that I cleared my plate because the food is so good. While I was there they celebrated 3 DIFFERENT BIRTHDAYS!!! So you can really tell that this place is where memories are made. And to top it all off the country/cowboy aesthetic brings that whole place together and makes the dining experience so fun. Will be coming until the day I DIE. Yeehaw! read more

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Went there a few days ago and was greeted and sat by the kindest host, Julie. Food was great and the ambience was nice too, but Julie was the highlight of our time at Texas Roadhouse. With her kind and well demeanor, great communication, and fast service, coming back is not even a question. read more

Did not like the service in front. Called in advance for the wait list. When I arrived, I came inside to informed them we are here. They are aware that we arrived and told us to wait and they will notify us when a table is available in about 15 min. 25 minutes past and noticed many others people going in and getting seated. Went inside to see how much longer to only be told that the table has been ready. We asked why didn't I get notified when the table was ready. Their response was that we had to be waiting inside for us to be seated even though they told us to wait and they will call me when to go inside. I even noticed during the time we waited outside, one employee called on someone else outside that their table was ready!! They need to hire new staff and new management if this is how people are treated. read more

Just had our anniversary dinner here. The wait staff were awesome. The food came out quicker than we could keep up. Whoever was on steaks tonight the color was end to end and the temp was perfect. read more

As always, call ahead seating is a joke. The service is below par. If my grandson hadn't wanted to come to celebrate his accomplishment, I would not be here. read more

Good food and friendly services. The bad is the long waiting and small eating area. The food was really delicious and the steak, potatoes, bread, were fresh. Would return but not on a weekend night. read more

The food was great ! But service was ok the waitress only came By once to see if we needed Anything read more

Ordered Togo, no dipping sauces or sauce for the pork chop that was way over cooked was given. The order also took about 20 minutes longer which I would have been fine with if everything was right. The service industry is just really tanking. And of course you sent me a survey and as I was ranking my experience bad it ended and said the time limit had expired, even though I just got the email. read more

Food was alright. Place was clean and fairly priced. Pecan pie was on point! But nothing fabulous.