Came here on a Wednesday at 5:30 pm. Only had to wait 10 minutes. We were seated and hostess gave us 4 biscuits even before our server arrived. You can feel the chill from the A/C but we were seated in one of the coves which was comfy. Our server, Ian, was polite and took care of us. My wife had the Pino Noir and I had the Modelo. We both ordered the prime rib which was cooked perfectly. I had the fully loaded Baked Potato and my wife had the French Fries. Asked Ian for some peanuts and brought us two bags. Missed the days when they had a bucket of peanuts on every table and you could throw the empty shells on the floor. Been to many Texas Roadhouseand this one is the best by far. read more

Texas Roadhouse - Prime Rib* - Steakhouses Near Me - Phoenix, Arizona

I've always liked Texas Roadhouse, which is why this is after multiple visits--not just one bad night. But the last 5 times I've been, it feels like I'm being rushed out more than taken care of. I understand turning tables from a business standpoint, but as a guest, I shouldn't feel it this much. Service has been lacking--asked for bread, never came. Asked for ranch, never came. Drink never refilled, while the two others at my table were. Was my drink too far away? With kiosks and food runners, it almost feels like the waitress isn't even part of the experience anymore... which makes tipping feel a little confusing. Food was alright. I got chicken critters and fries. Simple, but the fries were old and overcooked. For ~$17, that shouldn't happen. Fries are the easiest win in the restaurant business. I can go to canes and feast with better chicken and better fries at this point... And on the way out, the hostess made eye contact and looked away. That's basic. Not trying to be harsh, I want this place to be great. But lately it feels more like a system than a restaurant. read more

Texas Roadhouse - Old fries - Steakhouses Near Me - Phoenix, Arizona

We usually go early on weeknights for a reason, they're packed by 5:15! We love to go to Texas Roadhouse for affordable and delicious eats in a reasonable timeframe. Food is always tasty, tonight was the first time my order has been off, my sirloin was very bloody and undercooked to my taste. They took it back and cooked it further but due to that it was way tougher than if it was cooked to temperature normally. The other food was devoured, and everyone left very full. Our waitress Carla was super sweet and on it! read more

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This place gets busy but the wait goes fast. Seated with fresh warm bread to tie over until entrees arrived. Ribeye was delicious. Perfectly seasoned so no need for any sauce. Cooked perfectly medium rare as we requested. The half slab ribs were fall off the bone tender. No need for a knife; just fork to break the pieces off. Seasoning was spot on. Sides were delicious too. Service was excellent! Highly recommend!! read more

Texas Roadhouse - 1/2 Slab Ribs - Steakhouses Near Me - Phoenix, Arizona

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I'm here for my better half's birthday. I love the fact you can either get the bread with all the carbs or the bag of peanuts with all the protein which I need when you first arrive at your table. Guess which one I picked. No appetizers for us but we each had some steak which was really cooked to Perfection at a nice char flavor to it. I have the 6 oz sirloin with sweet potato and corn. By the way, if you get there before 5:00 they have a really great more economic menu options available and I highly recommend it. My dinner was 13 bucks which for a steakhouse is incredible. Everything was cooked great service was awesome no complaints and adding the sauteed mushrooms was a Plus. read more

Texas Roadhouse - Hand-Cut Sirloin* - Steakhouses Near Me - Phoenix, Arizona

Have been here a few times already and would certainly return for the value factor. Here are my takes: Food/Drinks: Majority of the time we have been surprised with the food here since steak and other meat tasted well and comes with plenty of quantity of sides. Drinks are good too and overall so many menu options to choose from. Service: Servers have been nice during all out visits here. There is always a wait here so be prepared for it. Ambiance: Loud crowded but that's what this restaurant chain aims for. It's unique and certainly appealing for once in a while visit. Hygiene: Overall clean enough. It won't wow you here but can't expect better in a heavy traffic restaurant. Price: For the quantity, dishes are really well priced and infact market average. Value for the money. Food is certainly heavy and greasy here so not for a daily needs. I would not go here every day but wouldn't mind being here once in a while. read more

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We have been coming to this location for about 6 years, it's always busy & the service was always just ok. Tonight, Saturday night super busy 30 minutes wait & Henry was fantastic. Very personable, fun, smiling, attentive & a pleasure! We will be back to see Henry, keep up the great work! read more

Love the bread, solid steaks for very good value price, The ambiance is fun Texas country bar vibe. Servers are above average. Have never encountered a manager here so I don't know how they would handle things. read more

It's our goto steak house especially for this location. However, I think their quality is not stable enough. I usually get filet and I often get burned one, they are too burned to eat. Sometimes I order medium rare but got almost well done. The attached picture is one time an ordered ribeye with mushrooms and onions on top, but the mushrooms and onions were sooo burned ... we really like Texas roadhouse so hope they could improve their food quality read more

Texas Roadhouse - Ribeye - Steakhouses Near Me - Phoenix, Arizona

We ordered pickup on 2/9/2026. We called the order in because you can't order mashed potatoes with the chicken fried steak online. The CFS was awful. The outside coating did not stick to the meat at all, the coating was too salty and inedible anyway, the meat was chewy, dry and full of gristle. The cup of "mashed potatoes" was more like a cup of gravy with a few chunks of potatoes with the skin on. The gravy was runny and other than a sweetness to it, was flavorless. The rolls seemed like day old rolls. Just nasty food. It looked like it tasted too. read more

Normally, I would dine in house here but this time decided to order takeout. We ordered a sirloin 16 ounce, salad and two sides. The bill was excellent. The steak and everything was fresh even when we took it home to eat it. Overall, I would recommend takeout here. The ambience regular for this type of steakhouse. read more

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Tonight the TR staff went above and beyond for me after accidentally sending me home with the wrong steak (takeout). They called me almost immediately after I left and apologized and offered to have the correct steak ready for me if I could come back. In addition to being super kind and apologetic, they also provided me with a meal voucher for the next time I stop by. In a world where it's real easy to ignore mistakes and just move on, this team stands out with their intentional high-quality customer service. Highly recommend. read more

Tonight we came fairly late... But for a family of 6, you get a fair amount of good food. The waiting room that they have (goes between the lobby and the outside) was freezing..they turned on a heater at some point after us.. so we got to freeze. Not the best waiting area when it is that cold... Like it was colder than outside in Feb. The service was good... Server was attentive until we got towards the end of our meal. Then we had to request refills on drinks. The food was good for the price. I did expect the Ranger meals (bigger kid meals) to have more meat. One of my son's got the steak bites and another got the steak.. both were small amounts and did not fill my boys. One boy is 8, the other 10. The chicken ranger meal seemed huge in comparison. The ambiance is very loud. We had a difficult time hearing each other and the server. I was impressed with the flavor of the meat and the cook on the ribs, prime rib, and ribeye. The loaded baked potato is not worth the upcharge in my personal opinion. I also got a house salad as my second side... I am not sure what they do to the hard boiled egg but every time I took a bite of it, I tasted mustard.. of which I am NOT a fan. The side of mushrooms and onions I got for my steak had good flavor and there was a decent amount. Overall, would I come back? Yes. read more

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Came in to get a 16oz ribeye steak and asked for it cooked medium. When it came out it looked charred and burnt. I knew right away it wasn't cooked right. Ate a few bites and told the waiter and he just said sorry. I should have asked to remake it but we were on a time limit. This isn't the first time we had to send the steaks back and that time we had to wait about 25 min for a new steak. I'm just disappointed it should have been cooked right the first time. read more

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I had asked for a drink and the server acted like he didn't hear me or my friend... and he went back and told them we were intoxicated after the fact we ordered our drinks and said we were ready to order our entrees. We asked if he was incoherent and he laughed and said yeah. Never served us but brought the manager and he also said we were "drunk"... also we already called in for our reservation which was supposed to be 15-20 mins and it took them 40 minutes to seat us... so yeah experience there was trash i never had a problem like that. Bro must b new or something i guess and cant take criticism read more

The waitress kili is so amazing thoughtful and super confident , i definitely would request her again! My family loves this place read more

I met up with family and i ordered a combo plate of steak and chicken with side of mash potatoes and veggies carrots and broccoli the steak i ordered medium rare and it came i cut into it and it was like cutting butter was so moist and tasted great, server was good, the restaurant was full but wait time was short. Meal was great. read more

Texas Roadhouse - Side veggies - Steakhouses Near Me - Phoenix, Arizona

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Food is always good no matter which one I go to. It's hard not to get full from the yummy bread. I usually get rib eye or prime rib. Sooo good and prices are reasonable. Service was awesome our server checked in frequently but not annoyingly so. It was busy night which made it cozy and lively. Even though we were seated by the bar we could still have conversations without yelling. read more

This manager amber or ember. Told my family they can't add another table so we had to move. Then another family came where we were previously sitting at and add another table right front of our faces. read more

I stopped by yesterday with my mom, my son, my mom's friend and her daughter. We all got steak of course! Everything was yummy. The service was great! There was no wait when we got there but as we were leaving there was a big wait! The ambiance is amazing the smells are just so yummy! You can smell the steaks cooking and everything was so good about the smell. The aroma was yummy! The tables were clean the floor was clean. Our server was amazing and attentive! I got the 6 oz filet with caramelized onions, mac and cheese, corn, and mashed potatoes with brown gravy, yum!!!! My mom got the 6 oz filet as well with caramelized onions and mushrooms with a side of mashed potatoes with brown gravy and corn, my mom's friend got the NY strip with caramelized onions, chili and a sweet potato. Her daughter got 8 oz steak with grilled shrimp skewer on top of garlic bread and mashed potatoes with brown gravy. Yummm everyone's plate looked amazing and it was delicious! We also started off with their rolls with the honey butter, sooo soo good!! I got a raspberry lemonade and the girls got a strawberry margarita. read more

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This was hubby & my first time at this Texas Roadhouse location & it truly did not disappoint. We arrived 20 minutes after opening & were promptly greeted then seated. The country music was quietly playing allowing us to have our conversation without yelling at each other. The decor in our area was a tribute to the military but with a western style which we appreciated. Our waitress (I forgot her name, sorry) was courteous & extremely friendly, welcomed us & took our drink orders (Modelo for me ice tea for hubby) We then placed our orders hubby ordered the large cut of prime rib with fries & cup of chili to start, I ordered the bone in ribeye with fries & cup of chili to start. As always the chili was spot on tasty deliciousness with just the right amount of spice to truly kick it up a notch. Our main course arrived & both cuts of meat were cooked to perfection, perfectly medium rare. This was our first time ordering the prime rib & it was amazing! The meat was tender, Smokey deliciousness that melted in your mouth with each bite. We both agreed that we've been missing out by not ordering this before today. My ribeye was also perfectly medium rare with melt in your mouth flavor. The entire meal was exceptional & everything we expected from Texas Roadhouse. During our meal the on shift manager even stopped by to check on us & make sure we were pleased with everything (of course we were) We didn't get a dessert which we were offered but did end up taking some more chili home to have later. All in all another excellent meal at Texas Roadhouse. read more

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*sigh*. I've been to this TR location probably 14 times in the last year. Overall this location delivers a consistent enjoyable experience for dine-in options. For that I would rank TR higher but the take out option consistently fails to deliver the same quality experience. Specifically, more often than not there is something missing in the order. Tonight, they failed to bag up a salad. The last time, they failed to include their dinner rolls. There's only so many times management can offer $5 or $10 off as a mea culpa before you just swear off ordering take out from this location. In a city loaded with quality dining, this location delivers in the sit-down but utterly fails in the take out. read more

Food was good- although my daughters chicken was undercooked. Waitress corrected and comped the meal. Service was excellent. I always think it's too loud in the restaurant but today ( at 3pm ) not too bad. My most concerning part was a woman asleep in a hot car for over an hour and when i notified 3 hostesses at the stand- they basically said " it's not our problem " WOW . Sad state of the world we live in. read more

This time the experience was fabulous. The hostess took our name and within minutes we were seated. Our waitress, Destiny, was very attentive, patient and very polite. The food was the best ever. Baked potatoes were soft and yummy, stakes cooked to perfection. Table good and great music too. We will be back for sure. read more

Always good food and service, but so busy so be patient and enjoy those peanuts. Love the bread at this place.

We got here just before the dinner rush started so we didn't have to wait long. The server was nice and was prompt with taking our order, food coming, and refilling drinks. The rolls don't taste as good as they used to. They're smaller and not as soft. I had grilled shrimp and it was good. read more

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First time at this restaurant. Over the course of 2 hours, the four of us (60 year olds) ordered dinner, drinks (2 rounds) and desert. After the waitress took our order for the third round, Amber the Training Coordinator asked us to leave because "we'd been there too long". Then we were bullied by 7-10 staff members to get out. We tried to video the nonsense which sent them over the edge. Never ever, ever will I go there again. Zero stars read more

Fast service for dinner rush, yummy food and very nice server. It was loud and country music filled as usual. read more

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My experience was beyond horrible tonight. My food came cooked wrong then to find a receipt under my fries. Asked for a manger, Amber had a horrible not welcoming attitude and then continued to go back and forth with my table or 3 about the fact that it's that big of a deal and then would not give us a partial refund and offered us a "certificate" that they have to supposedly email over to me. Like be fr. read more

Texas Roadhouse - Burger and Steak Fries - Steakhouses Near Me - Phoenix, Arizona

Waitress ANIYA, inflating the bill, added four additional charge items that she specifically said, when directly questioned, came with the meal. I am quite sure her sale per customer ranks high against the ethical servers. Having been alerted by a prior issue, Contacted manager on duty, Matt, who amazingly did not offer to correct, even after offering to play back a recording of this current incident. Is it Texas Roadhouse corporate office's procedure to push staff to overcharge customers? The service was terrible! Beware Terrible experience read more

We had our 18 month old granddaughter with us and were meeting her parents here for dinner. I was in a arm sling (sorry no pics of the meal) from Recent shoulder surgery. Their policy is to NOT seat you until your entire party arrives, and we were told there were places outside or benches in the entrance to sit. To their credit, they came and got us and even carried in our baby backpack and gift and seated us because of our circumstance. Her parents arrived within 10 minutes. Food is comfort food, great quantities pretty tasty. Service was good. All and all a good experience. read more

This is the worst prime rib I've ever had. Unbelievable, because we come here alot,and never had a prime rib like this. The way the manager and the waitress handled it made it worse. They should call this Texas Roadkill!!!!!!! This all the fat that came off the 14oz prime rib. read more

Texas Roadhouse - All the fat from 14oz prime rib - Steakhouses Near Me - Phoenix, Arizona

Wow this place sure gets busy so make sure you add yourself to their waitlist on their website! The service at Texas Roadhouse is always phenomenal. They must train their staff really well because we have always gotten good service here. I ordered the burger and they cooked it perfectly. Everything we ordered was on the salty side so if you are sensitive to salty food I would maybe ask the server to see if they can go light on the salt. Other than that, great service, great family restaurant, and pretty good food overall. read more

Never allow a kitchen manager to run the front end of the restaurant. It literally is not a good experience. My steak came out wrong the first time. He insisted on making me another one. This took 20 minutes. Brought it back cold cause they forgot about it. Guess what compensation I received? Nada. Between the server and kitchen manager, I will be dining elsewhere. It's a shame because we eat there 3-4 times per month. Not anymore. read more

Always love eating here. Steaks are always a bit over or under cooked. But they are always willing to fix it.

If you're looking for great steak and fall off the bone ribs that is reasonably priced, this is the spot for you. This place is always so packed but thankfully you can call ahead and join the waitlist so by the time you arrive the wait time isn't too horrible. I come here for the unlimited fresh rolls served with their famous honey cinnamon butter and their amazing house salad. I love their croutons, they've worth every calorie. Recently had their famous fall off the bone ribs and it was amazing! Every bite had a crispy and juicy touch, most incredible combo. Their menu is extensive so you can come here frequently and still get a different great entree every time. I don't think I've ever had a meal I didn't enjoy here. read more

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Okay listen I NEVER leave reviews. BUT I went to this Texas Roadhouse location and it was the best experience I've ever had. The food was good but that was not what made our time enjoyable, it was our wonderful waitress Kristi and the manager Amber. They were SO SO kind every minute they were around us. Highly recommend just to meet these awesome ladies!! read more

This restaurant has the worst seating system of any restaurant we have patronized. Thanks for making our family celebration an unpleasant experience! read more

Went here in a group of 13 (ended up being 12). And they did excellent! Our server was Taylor Lynn and she was on top of everything, our glasses were never empty and she catered to our every need with a smile on her face and a kind tone. Our food got out fast and was fresh and filling. Thank you to the staff for making it great. read more

Cannot go wrong with this Texas Roadhouse. I understand that the wait can seem a tad long on some evenings, but there must be a logical reason that hundreds of people wait for a table... perhaps it's the food quality that keeps people coming back for more. Tonight, Friday night strolled in at 9:55pm, closing is at 10pm sharp. Ordered my food, ordered my lemon waters, waited for 15 minutes, food served. Gobble gobble, out the door, let's hit the road. Wham, bam, thank you ma'am. Great service. Jordan read more

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