I was impressed by the employee named Clinton, he was very helpful and polite as he went around the restaurant.

mixed review... on the positive side, staff was VERY friendly and efficient, great fresh food and tons of options for vegetarians like me... I had the Mediterranean Bowl today without meat and it was very tasty and even had enough left over to take home for dinner... on the negative side, the ambiance is deafening loud and unfriendly with synthetic music tracks played too loud and overall loud sharp metallic noise inside the restaurant... not relaxing at all... I would never go back inside to have a meal, but would be OK if a friend or business associate wanted to pickup food to go back to the office or home read more

NO WI-FI Came here specifically because the Yelp page for said this location had free Wi-Fi. After arriving, staff told me they don't offer Wi-Fi. That was the entire reason I chose this location. I appreciate the apology, but it was disappointing to have to leave and find somewhere else to work. Hopefully the business updates its online information so others don't make the same trip. read more

The food is so bland and expensive and the customer service is terrible. All the tables were dirty and it doesn't seem like they clean very often. I like that brightness of the restaurant but the entrance is even hard to find. Btw- the kids meal options are poor too read more

Quality of lettuce wasn't great didn't get an option but online you can choose what type of lettuce you want so if it's your first time check out the menu beforehand The drink station was sticky and messy. The sanitizer bucket they use to clean the tables with smelled horrible There was a lot of fruit flies The establishment has potential it was slow 3 people within 2 hours there's no reason the tables should be sticky read more

Stopped in at 5pm for dinner and the place was pretty empty. I'm not sure if there was a restock of the salad area going on, or a lot of mobile orders, but the area behind the salad bar prep area was in disarray and unorganized. I ordered a chicken pesto sandwich, which was almost turned into a chicken bacon avocado sandwich. I also had the golden curry soup, which was ok, but had a porridge texture vs a soup. My son had the lobster bisque and that's always a good choice. The drink area which once had fresh lemonades and teas with lots of flavor syrups has been reduced to one soda machine and chilled hot chocolate? The syrups were all empty and the trash / dish return area that's right next to the soda machine was overflowing with dirty plates, coated with food from hours before. The vibe was drab and tired, which is not the way this Zupas started out. The chocolate strawberries were so small; not the jumbo ones that Zupas was known for. Not sure what's happened, but this place feels like it's on the way out. read more

Food was good! Also Clinton was very helpful and patient with us! Bothered him a few different times and he had no problem helping us out.

Ordered a grilled cheese and the employee, wearing dirty gloves, got avocado all over the sides. It seemed unsanitary and could be a hazard to people with allergies. Other than that, the food was good. read more

Café Zupas - Salad Near Me - Phoenix, Arizona

This place has completely gone downhill and honestly feels like it's being run into the ground. You spend $50+ on food and they're serving salads with maybe 2 ounces of chicken on them. When I pointed it out, the response was basically that I'd have to pay extra to get a normal portion. That's absurd for what they charge. The condition of the restaurant is just as bad. The walls have looked patchy, unfinished, and run down for well over a year like the place is stuck in a permanent half-remodel. What's worse is reading through the reviews and seeing the same complaints over and over again. Management responds with the same copy-and-paste line about "passing it along to the team" and "taking concerns seriously." Clearly nothing is actually being done. At this point it feels like they're just hoping people stop complaining. Instead of the canned responses, how about giving customers a real timeline for when this restaurant will actually be fixed? Until then, there are plenty of other places nearby that actually care about their food quality and the condition of their restaurant. read more

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This place is a mess. They have been in the middle of a renovation for at least a year, they have spackled over some of the art on the walls and now it just sits there patched and waiting for something - anything - to happen. I keep thinking the next time I go in, it'll be better, but after a year I am doubtful. I don't love them menu, but I've found a go to salad that I enjoy and go back because the kids LOVE it. I'm certain it's because of the chocolate covered strawberry. The lunch crew is friendly and efficient and generally an ok experience, but we tried for dinner recently and it was terrible. It's a young crew and while they were all nice and friendly, they seemed to be overwhelmed and unable to keep up. read more

Everyone was very nice. Food was good, restaurant was clean. Definitely would go back!

The Health Department needs to make a priority visit to this Zupas. The place is filthy. Front door, floor, counters, food prep and register area. The furry cherry on the top is the soda fountain area. Absolutely disgusting! Mold growth in the water drain. Brown, dirty fountain spouts. EVERYTHING in this place is covered with fingerprints. Some of the walls have drywall patching. If the place is undergoing renovations, then close and do it. Don't stay open and avoid cleaning. Where's the Health Department and Dirty Dining at this joint? Gross is an understatement. read more

Just picked up an on line order and sorry to report, its probably my last. Have been a loyal customer for years but recent changes have not great. 1. Took salted caramel Brule off their menu 2. Salad was mostly greens Had I wanted a Honeymoon Salad (lettuce alone) I would have ordered it. 3 changed their paninis to sandwiches. Was expecting a warm, yummy experience got a cold yucky sandwhich dripping with some kind of spread...ugh! I'm done! Goodbye Zuppa! read more

Awesome place.. never disappointed. Same flavor and taste always. New drinks are Awesome. read more

Best Cafe Zupas in the world! I been to about 4 different locations, this one takes the cake! (Arrowhead one is a madhouse if you ask me just because how packed it gets). The Happy Valley location had great hospitality as soon as I walked in. Evan gave me two of the samples of the soup to try and even gave his personal feedback which I appreciated. Tatum took my order at the start of the line and went smoothly. Great pour with the soup and the TBA were perfect to dip it in. Gabe finished the experience with checkout and chose the best chocolate slice cake. It was a 20/10 good vibes time. THANK YOU Cafe Zupas Happy Valley! I'll be back again soon read more

For what they offer, it was good. Chicken used was okay, not great. It came with a complimentary chocolate covered strawberry. Customer service was good. The ambiance is definitely casual. I would consider it a healthy choice compared to burger fast food joints. A lot of options that are not fried. read more

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Hair in my salad. Unfriendly staff. Dirty facility! Gone downhill. Next week, we head elsewhere. read more

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I've never had good experiences when I go to various locations. I went for lunch today and was surprised at how clean the store was and how friendly the staff were. I got a pick 2, Caesar salad and soup. I saw on the website you can do half and half for soup so when I asked for half lobster and half cauli, I got a whole serving of lobster with literally a splash of cauli. Very weird. Overall food was good and fresh. read more

Café Zupas - Salad Near Me - Phoenix, Arizona

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I am a regular customer at this location. I have noticed the past few visits there is a girl named Dani who claims to be a manager and is always very rude, rushes me through my order and the line and I have observed her disrespecting her staff right in front of customers. Not to mention the restaurant is dirty and there is plenty of staff so unsure why someone isn't cleaning more. I will no longer go to this location due to the service I received. read more

Ordered a half sandwich and soup on the app and it took well over 30 mins to get. We saw customers come and go with their orders while the take out associate moved slower than molasses. They were even upset when we asked for our order!!! I remember when this was a nice place to eat. Gone downhill for sure. read more

Love the food, staff and environment.... Have been to several locations and all have been great. Main locations I've been to are Norterra on Happy Valley, Glendale on Bell and Scottsdale in Desert Ridge. Always have leftovers, always tastes great, staff always go above and beyond. I've done some-in, take out and delivery and all great experiences. I would suggest they start selling the Rice Krispies without chocolate too as I believe it would rack in more sales, especially for kids (surgery but not overloaded with chocolate lol) read more

Please please please teach your employees the difference between the turkey bacon avocado and the turkey avocado club. I'm tired of spending over $30 just to get the wrong sandwich every time. read more

Great food but I wouldn't do pick up orders. It seems like you always have to get their attention for them to start your order, regardless of when it was ordered and the time it was supposed to be ready. Especially if they're remotely busy. The online order says "In a hurry? Order online and skip the line!" Really you just end up in your own line...that often takes longer than the regular one. read more

I think i found some thing I like now lol. I like there chicken enchilada chili. So good. Tastes like chipotle in a soup. Also I like their Italian sub and their Turkey & avocado one. So good. They also give you free covered strawberries with your purchase. read more

Took my daughter here for lunch and had pesto sandwich with soup. Super delicious. I was really impressed by the courtesy and great attitude of the cashier. That is rare now a day. I came at noon on 11/4. I didn't get her name but employees like that make dining experience great. With her attitude alone I enjoyed my meal with my daughter. Give her a raise because wherever she goes she will succeed. read more

Came in today around 1 ish, costumer service was great. Everyone was very sweet. But it came to my attention when I headed down the line to be cashed out that an older female employee I believe could've been a manger, wearing glasses, bigger, and brown hair had her front lower area exposed. I would expect coming into a restaurant or any food place at all that all employees would have clothes that fit and do not reveal such areas. This Really took away from the experience and made me very uncomfortable. read more

I am a big fan of Cafe Zupas. I have eaten at most of the locations many times over and have taken out food. I have been given food at events and staff meetings. A few of my employers use Zupas to bring in and cater food for meetings and events. I have tried many things here and it is all so good!!!!!!!! . read more

We usually have good experiences here, however, this most recent order was absolutely incorrect. We ordered a power bowl but everything in the bowl was wrong - apparently they "ran out of the ingredients" and we were still charged full price even though this isn't what we ordered. We also ordered a build your own bowl with poppy seed dressing but they were out of the poppy seed dressing so put a random cup of balsamic in there. If you are out of ingredients, why wouldn't you notify the customer??? read more

I understand the concept but was somewhat disappointed in the food, was pretty bland but that's me. The place looked like it needed some cleaning up, and I understand it was right after the Lunch Rush, so maybe they were understaffed and didn't have a chance to clean off all the tables, etc. We will give the chain another try, I'm sure of that! read more

This was my first time trying Café Zupas. It was delicious and I had one gentleman help me and he was very awesome. He gave me a sample of the soup so I could try it before I committed which I thought was awesome. The customer service was fantastic and the vibe of the place is nice and mellow. I very much enjoyed my first time at café Zupas. read more

it's a wonderful place and the taste is amazing. further more info visit: https://cafezupasmenu.com

We were just driving thru and thought this was a good healthy option. It was really good-I wish the options had been better explained. I initially ordered what I thought was a bowl with tofu but it was chicken so had to ask for another option-had the menu had a description I would have ordered differently. Everyone enjoyed their meal. I would recommend just ask more questions! read more

Sending them my dental bill after my tooth broke on all of the hard salad ingredients.

DO NOT ORDER ONLINE!!!! Your order will always be pushed to the back for anything else. Waited 10 minutes past the 15 it said it would take still wasn't started read more

Employees are so friendly and it was pretty clean!! Food was delicious as always. I love the HBC with avocado.

The zupas on happy valley has the worst service out of any zupas I've ever been to. I have always been impressed with the staff at every zupas I've been to with the exception of the one at norterra. They were rude and acted like it was my fault they had to be at work. read more

Fast & fresh salads done in a 'Chipotle' style ordering. You watch them put your order together in front of you, pay and then either sit down or take it to go. The chipotle salad is very good. They also do soups and sandwiches and you have an option to do 1/2 salad with one of those or a whole salad which is a nice option to have. They also serve bread & a chocolate covered strawberry with your salad. The whole staff was friendly even though they were super busy. read more

We loved this place. The crew was working so hard around 1:00 pm despite a heavy crowd and very few of them. Our soup and salads were excellent. The place was clean. We did see more staff come in as we were there so that was a good sight to see. We will go there again. I had the California Cobb and the Curry Soup. They were great!! read more

Comfortable seating and delicious soup. The app is helpful in knowing ingredients. Watch the freshness of the greens

I was here for late dinner and wanted to try something healthy. It's close to where I was staying, so it worked out that way. The location looks like it was very busy. We were on the tail end of the dinner rush, and there were tables that weren't cleared, but that's understandable. Having not been here, I did ask for some recommendations, and ordered a berry mango salad. The counter person was nice enough to add extra arugula when I asked. The salad came in a large bowl and was quite filling. The salad itself was made on the spot. The ingredients were fresh and crew members were refilling their stations with fresh items. And the order did come with chocolate covered strawberries, which were nice, and I gave them to my friend who was dining with me and has a sweet tooth. I will have to come back to try the soups the next time I'm in town. But it was overall great. read more