We came here for a family birthday dinner and the night started off great. Our server, Joe, was initially very attentive and helpful. However, as the restaurant got busier, the service took a major dive. After asking for a to-go order and boxes, Joe seemed visibly annoyed with us. The breaking point was when I asked for a to-go cup for my drink. He brought it over and slammed it onto our table before walking away. We were patient and kind throughout the meal, so to be treated with that level of disrespect at the end was really disappointing. It's a shame because the food was good, but the service at the end ruined the vibe. read more

Great service and friendly staff! The food was hot, fresh, and absolutely delicious. The atmosphere was lively but still family-friendly, making it a perfect spot for a night out. Highly recommend for anyone looking for good food and a fun dining experience. read more

Texas Roadhouse - Cactus Blossom- - Barbeque Near Me - Snellville, Georgia

The lunch visit my friend and I had at this Texas Roadhouse was unfortunately plagued with issues. First things first, when we sat down and pulled the menus out they felt gross. We came in right after the place had opened and the table was still wet. Not a huge deal but I rather sit at a ~dry~ table. When I opened my menu (on the wet table) there was a hair stuck to it, gross (this is pictured.) Overall the place did not feel clean. Second, I ordered a cup of chili to go along with my meal and it came out incredibly spicy. I was expecting mild and it was more so... burn your mouth off style. I hate spicy food so that item had to be returned back to the kitchen. I almost never do that, but the menu did not state this item was supposed to be spicy and I wasn't going to waste money on something I couldn't eat - nor my friend. Third, I ordered a bacon cheeseburger that came with no bacon. When I told the waiter he adjusted the price to fix it. He apologized and said that the cooks hadn't finished preparing the bacon yet for the day and just started sending out the bacon burgers without any on them. I'm sure it must be hard to be a waiter who is trying your best and then your cooks and bussers mess up the customer's experience. Our waiter was friendly and stopped by frequently, so we made sure to still tip him well. My burger was the most boring burger I've ever had. It left a lot to be desired. The Texas Roadhouse bread is good of course and so are their burger buns, but everything else about the burger was unsatisfactory. Fries were boring as well, tasted like nothing. The strawberry lemonade tasted watered down. Surprisingly my friend did enjoy their salmon and said it was good. All in all, the service and one of our food items- good. Everything else was poor quality. So if you're going to come here, fill up on bread and get the salmon. And maybe bring hand sanitizer. I have no advice other than that. read more

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Texas Roach House! I visited with three other guests. We were seated in an area where the temperature was 60 degrees. We asked to be re-seated which they obliged. Once at the designated seating the waitress went and brought our drinks, The waitress then proceeded to spill 4 sweet teas on one of the people I came with. She was drenched from head to toe. When we spoke to the manager she was very nonchalant and refuse to offer a free meal for the person who the drinks were spilled on. Then we still dined and at the end of our meal we witnessed a pregnant roach crawling on the back of our chair. Talking about gross negligence? read more

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Great food and service, but when you push the lever on the hand soap dispenser the suds fly up on the wall and land on the fake plant. read more

Texas Roadhouse - This can't be right. - Barbeque Near Me - Snellville, Georgia

I won't make the mistake of stopping at Texas Roadhouse again. Salad looked and tasted like it was poured from a bag of salad mix from Walmart. Steak was tough. My wife got chicken that looked and tasted like pressed mystery meat fresh from a microwave. The waiter clearly had somewhere better to be. I'm sure he thinks his job would be fine if he didn't have pesky customers interrupting whatever he was doing on his phone. read more

Went out on a Friday night. I attempted to reserve a table online but was unable to do so. We waited about 30 minutes and ended taking seats at the bar. The bartenders (both female) were pleasant and attentive. My steak was cooked properly. However, my friend ordered a medium steak and it appeared well done when served. So it was sent back for a medium steak. The manager brought the new steak out to confirm it was cooked properly. The sides and margaritas were good. read more

The food was okay the Mac and cheese was spoiled. The service was good and the ambience was very busy had to wait for 1 hour and a half to be seated. read more

I've been to Texas Roadhouse To-Go pretty often, but the wait time is extremely long. I waited over 58 minutes for just a salad, and honestly, I only stayed because my husband really wanted it, otherwise, I would have gone to another establishment. That said, I especially want to highlight Caden, who works in To-Go. He is extremely professional, very patient despite demanding customers, always attentive, and consistently polite. read more

I went to Texas Roadhouse with my family for my cousin's birthday, and overall, it was a decent experience. We had a 1-year-old with us, and the staff was really accommodating--our server was super friendly and our server loved the baby, which was a nice touch. To start, they bring out warm sweet bread with a sweet butter spread, which was a highlight! I ordered the herb-crusted chicken with a Caesar salad and loaded mashed potatoes. The chicken was tasty, and the salad was fresh, but the loaded mash took quite a while to come out, though it wasn't a huge issue. The atmosphere isn't really my vibe--it's a bit louder and more casual than I prefer for a dining experience--but if you're in the mood for a lively, family-friendly spot with hearty food, it's a good choice. I'm not sure I'd go back personally, but it was a solid meal overall. read more

Busy but made reservations. Full menu, full house for dinner, cozy spot. Kids and adults enjoyed everything. Kids steak tips with fries x 2 Kids chili hot dog with cheese Kids mac and cheese - rejected by my 5 yr old but they replaced it for free - sweetest server!! 4 sides Vegetable plate Steak & Ribs platter Tbone steak platter read more

Texas Roadhouse is not a bad eat. I thoroughly enjoy their bread and the spread it comes with. My biggest issue with this location is how slow everything is. Slow to take my order, slow to bring food out, and slow to check up on you. I will say they are quick to give you a to go box and the check. Killer ribs (appetizer with fries) 2/5 - the ribs were fall off the bone, dry, and cold. The sauce on the ribs were good though and the fries were well seasoned and hot. Caesar salad 4/5 - way way too much dressing but overall good. It's your very typical salad with all the fixings Ribeye 5/5 - no complaints, it was cooked to my preference Prime rib with mash potatoes 2/5 - it was fatty and dry looking. read more

Texas Roadhouse - Prime rib and Mashed Potatoes - Barbeque Near Me - Snellville, Georgia

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Went for a late lunch/early dinner! The rolls are to die for! The steak was cooked to perfection, the macaroni was extra cheesy as well as the green beans were flavorful! We had a large party and the server was attentive dispute being super busy! read more

Texas Roadhouse - 12 Oz ribeye, macaroni and cheese with green beans - Barbeque Near Me - Snellville, Georgia

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Texas Roadhouse was busy this Sunday evening, was on a waiting list for about 20min which was t so bad. Our waitress Mary waited on us hand and foot! She took our drink order, provided us with some really good bread/cinnamon butter and soon took our food order! She was very attentive and constantly checked in on us to make sure everything was going good. Our food came out pretty quick and it was delicious!!!! I definitely look forward to coming back and highly recommended. If you do come as to dine in with Mary! She will give you that good Southern hospitality! read more

Texas Roadhouse - Chicken Caesar Salad - Barbeque Near Me - Snellville, Georgia

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When visiting this location, there are a few things to consider. It will be noisy, overcrowded, and they offer poor customer service. A former customer and staff member reported roaches at this location. We arrived at quarter to four and were greeted by the host. She informed us that there would be a five minute wait and offered us to place an order of steak while we waited in line. We were seated at a table for six instead of the requested booth. Our server Joe rushed us to place an order for drinks before we could take a seat. I needed to use the restroom and was rudely ignored. Joe blocked my entry to the table, leaving me trapped between the seat and him. We placed our food order and waited a half hour for it to arrive. My guest and I requested a side salad as our first side dish. Her salad came out first, while I patiently waited for my own salad and/or meal. When the food finally arrived, a couple of minutes later, I noticed that my requested well done sirloin was visibly bleeding. Joe asked if I wanted to cut it open to see if it was well done, but I informed him that it was not well done and was visibly bleeding on the plate. Joe rudely walked away with an attitude, leaving me waiting for my meal and salad once again. The manager, Sonya, finally arrived and walked past my table. She asked why I hadn't ordered any food, even though my guest was already eating. I explained that I was waiting for my meal that was sent back, side salad and green beans. Sonya apologized for the inconvenience and offered a discount on our meals. However, my food was served three minutes later, and Joe never returned to our table to ask if we needed anything or wanted to place an order for dessert. My guest and I had to pay with the kiosk. Overall, we were disappointed with the service and will not be returning to this location. If I could rate this service a zero, I would. read more

Monday, December 8, 2025 was my wife's birthday. She wanted your ribs for her birthday dinner. We checked your website and saw your hours were 11 a.m. - 10 p.m. We drove from Stone Mountain and arrived a little after 12 noon to find your door was locked. A sign stated you opened at 3 p.m. I was NOT amused and she was VERY disappointed. NOW your website states you open at 3 p.m. We saw that other customers were driving up and turning around and leaving as well. I strongly suggest that you edit your website on a more timely basis so potential customers will not have a negative experience before they ever walk through your front door. Bill P. read more

This place is very American style food if that is what you are looking for. Their blooming onion appetizer was honestly so delicious, crispy & lightly fried with a well seasoned batter! I will definitely go back just for this appetizer! They give you fresh yeast rolls when you are seated, complimentary. I ordered the half ribs slack & in my opinion they were a bit too greasy but very yummy! read more

Texas Roadhouse - Barbeque Near Me - Snellville, Georgia

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This Texas Roadhouse has the worst food of all the ones I've ever eaten at. My bbq chicken was rubber could not even bite into it. Cactus blossom was not fresh and it was excessively greasy and soft like it had been sitting there. The last time I came the sweet potato was undercooked. When asked for a replacement it was ALSO undercooked. They never listen either. Gotten wrong order more than once. Never visiting this location again. read more

I just love this place for the green beans and the soft rolls with the cinnamon butter. The service has always been good each time we come. The ambience is always friendly and happy. My steak was cooked perfectly. This is my always go to place whenever I can't decide to eat. read more

Texas Roadhouse - Ribeye with Green Beans - Barbeque Near Me - Snellville, Georgia

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I remember going to a Texas Roadhouse restaurant a very long time ago. I really can't remember much about it but when I discovered one as close as 25 miles from my home, it was a no brainer. Off I went. First of all we were doted on not having to ask for anything, our wait person guided our choices, and they were superb. I had a combo dinner of a ribeye and ribs, The bones fell out of the meat which was succulent, perfectly spiced and nestled next to a gorgeous ribeye, my favorite cut of beef. Their salt mixture on the meat before grilling it was outstanding. It was however a little over cooked and our server insisted on replacing it. What was returned was every I have always wanted. They have a glass case as you walk in the front with their hand cut steaks with the ounces listed for you to pick out to eat. The dinner rolls were not the usual as they seemed homemade and was served with cinnamon butter whipped and soft. My drink of choice was a diet soda and since they only serve fountain drinks, was hard pressed to say yes but I took a chance. This was a perfect fountain drink. All the flavor and fizz I sometimes don't get was present and a replacement was served before I was even ready. My friend had the salmon served with a fresh vegetable medley and napped with a lemon butter and herb sauce. She loved every bit of it as much as I loved my entree. Every one was gracious, helpful and it was so much more reasonably priced compared to other steak house chains. I will go back and often. The whole experience was refreshing and I left feeling truly cared for. read more

Country music bar & grill with low lighting & rustic decor. At 1650 on Friday there's no waiting. Quick tour of the raw steaks you can choose from or just order from the menu & let the cook decide. Veggies over cooked & health score of 90 keep it from getting 5 stars. Otherwise, Friendly, attentive service, melting honey butter oozing out of your fresh, hot, soft roll. Good drinks from the bar, savory, juicy, tender steaks melting in your mouth. Yum. read more

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Returned my steak twice. Had to flag down manager Far too loud. Super long cook times Two-top was so small it couldn't hold salad and dinner plates. No pre-bussing. Dirty restaurant Manager had a terrible attitude 45 minute wait with 8 open tables around us most of the night. Prime rib cut looked terrible; three pieces with 50% fat. No au jus served. Rolls were undercooked Manager never checked back after I called him over to return my steak for the second time The salad, though served late, was very good The baked potato was excellent No offer of dessert or coffee Waiter dropped off the check along with the twice returned steak. It was obvious that the staff wanted us to leave. We were very polite with the waiter and he with us. The manager stared at our table after the first steak was returned. Stood at the waiter station and watched us, then turned away when I asked him to come to our table. It was a uniquely bizarre situation. I told him about the problems with our food then he (obviously) told our server to comp the steak and ask if we wanted dessert or coffee. The server asked, dropped the check and never saw either person again. I would NOT RECOMMEND THIS RESTAURANT NOR DO I PLAN TO RETURN. EVER. read more

This is one of our favorite spot and it's not just the wide selection of food choices they have but the ambience. They know how to party here and it's always busy which is okay for us because busy is better. Food is fresh to order and if the spot has a waiting list you know it's worth the wait great place to celebrate a bday because they sure make you feel special. Every time I go I get the ribs and they don't disappoint when it comes to tender. Great place to get out the house and enjoy free peanuts and great atmosphere. Even if it's for an hour get up and go out cowboys and girls Texas is waiting read more

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I went for my birthday was my family and it was the greatest dining experience. I've had on my birthday. They offered free bread, free, peanuts, and reasonable prices with the steak. The service was excellent in the atmosphere was impeccable. read more

The steak was cooked to perfection. It would have been better while it was hot. I went inside to pick up my order and was told to come around back to pick up my order. After arriving to the 'To Go; parking space, I had to call the number and were placed on hold. Finally, I was transferred to 'take out' where I was on hold for another 12-15 minutes before someone answered the phone and brought out my order. read more

Made a mission out of going to Texas Roadhouse this weekend. I had a voucher for the past couple of months and have been so excited to come back, previous to my last visit I hadn't been in years and something about the restaurant is just so nostalgic. Y'all know them rolls hit everytime, we also started with the fried pickles which came out super hot and fresh, and then I had the 8 oz. Sirloin with mushrooms, onions and cheese, and sweet potato and salad. It was all really delicious. Also, since it was margarita day I got the 10 oz margarita that's $5 all day every day. Our server was really great, checked on us all the time and made sure our orders were right. Per usual it was super busy in there but we didn't have more than a 30 min. wait. The festive energy of the restaurant is always my favorite thing especially the birthday Yee-Haw! If you're in the Snellville area definitely check them out with the family and if you aren't it might be worth the drive for a special occasion. read more

We came to this location yesterday around 7pm. It was crowded and service was SLOW! Although, we did get seated pretty fast with their check in option before arriving. FOOD: the quality has gone down, and the portions are not so big anymore. We waited a long time for our appetizer, once it arrived it was like warm. I got the Dallas steak meal. pretty good, needed a little more seasoning. Drinks were, eh. too much ice (which made it watery). our waitress was very sweet and kind, but slow with bringing our items. we had to ask multiple times for certain items. anywho, I will definitely just visit other locations moving forward. I don't really recommend this location honestly. read more

Spouse and I walked in Saturday afternoon. There was an obvious wait but we found a space at the bar. I got mozz sticks, smothered chicken and Caesar salad which were all good. My spouse had a Long Island which he said had hardly any liquor, catfish snd fries he says were good. The service at the bar was great. The bartender was very attentive and the manager made sure we were taken care of read more

Ordered takeout from drive out side of restaurant. The waitress that took didn't catch her name tag but our Order # 33487924748255232 was absolutely correct, food cooked perfectly, condiments accurate and very professional service. Our server was top notch and I tipped her appropriately. read more

Place is huge and was packed! We did have a wait but it wasn't bad. Even though it was so busy the service was great. The pictures I took don't do it justice. Everything was really good. We'd go back again. read more

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Took my mother in law here for her birthday WORSE experience EVER ! no customer service very subpar service from start to finish ! Waiter told me more than once that he did not give a four letter word but actually used profanity he also bumped into my mother in law seem deliberately! Surely this behavior could not have been his first. I sure hope it was his last representational for any organization! I could go on and on about the Negative Experience, but I will drop the microphone here! Awful experience from the walk end start until we walked out at the end! read more

Friendlier wait staff needed. Horrible service. Danielle our server was rude and never smiled. When i attempted to order the special long Island tea, I was told you can order the more expensive item b/c they were out. When I asked " how is that fair?" she said "I just work here i don't make the price". No customer service. We use love this place, I guess we have to take our business elsewhere. read more

Waiter rude and got mad we didn't tip. Mind you I was eating here with gift cards I got from Christmas because I can't afford to eat here like that. I got a newborn child at the house and don't have money to blow off like that. Here's a tip for you, want a better pay get a better job read more

Pretty busy so we sat at the bar. Ms Pam took great care of us. Our ribeyes were a perfect medium well and Ms Pam kept our drinks topped off. Great meal at a fair price. Remains my favorite steakhouse for good reason... read more

Horrible day. Food prepared 3 times. I think the first time would have probably been good but my guess it that it sat under the light for 30 minutes overcooked and dried out. I was given ribs that were horrible to replace the steak they messed up. The manager knew she was dropping off 8 day old ribs. The server said the kitchen messes up all the time. No one is trying to get free food or discounted food...just good food prepared as requested. We are paying for this. I am going.to give then time to get the back of the house right. They must need a manager back there. My salad was the best thing I ate. Seriously. read more

My wife and I went here last night for Valentine's Day. They were extremely busy. They stopped adding people to their wait list at 7 pm because they wouldn't be able to sit and serve them. We added our names to the list via online and we had a quote of 8:16 pm to be seated. I thought maybe if we get there early we can get in earlier. That's how I know they stopped taking people at 7pm. We went to Kohl's to shop while waiting. We got back around 7:45 and I observed the host staff handle a large crowd of people constantly checking on how much longer. We didn't get seated until 9:06, so it was a long wait. But I was extremely impressed with the way the host staff treated everyone with respect and kindness. No one got agitated at the customers and answered everyone who asked 'how much longer'. It was extremely busy and the care, kindness and attention the host staff gave to everyone was unlike what I've grown accustomed to seeing in today's society. The food was as expected, my wife was craving their steak. The professionalism of the staff is why we will be back. read more

This place deserves no stars. Don't order your food to-go from here and expect it to be good or even there. Today, on my birthday of all days, I received a full rack of burnt ribs with absolutely zero barbecue sauce. No Caesar salad or bread. But they did give me the sweet butter for the bread which does me no f***ing good without the bread. The place was a circus when this order was being picked up. You need to do a better job on your customer service and especially food quality. Only management is to blame for this incompetence. You guys need to get your act together. Stop hiring shit, hire better. read more

Texas Roadhouse - Burnt dry ribs - Barbeque Near Me - Snellville, Georgia

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Dined at this location on 3/26/24. On 3/29/24, I reheated leftover chicken tenders from that meal. While eating, a piece of the breading broke off. On the inside of the breading was a roach. Will never return. read more

Texas Roadhouse - Barbeque Near Me - Snellville, Georgia

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I will start out on a positive note by saying that our server Kyra was phenomenal. She was just the right amount of attentive and foresaw our needs before we even had to ask. 5 stars for Kyra! Now, the restaurant itself was kinda gross. Just about every table, including ours, had a pretty large amount of food and trash underneath them on the floor. The table next to ours was SO bad that there was a little boy, maybe about 5, with a look of utter disgust on his face, who pointed it out to his waitress. She asked him would you like me to clean that up for you? Looking repulsed, he shook his head yes and she did. Our cloth napkins had stains on them, we ended up using our paper cocktail napkins. My companion's beer glass was not clean. The food was ok. The prices weren't bad for 2 steak dinners, plus drinks. My ribeye was tough, but I will say that I ordered it well done. However, I have had PLENTY of well done steaks that were NOT tough. So..... Overall, the employees were nice, but the establishment is disgusting. I don't recommend this Texas Roadhouse. read more

Texas Roadhouse - Combo-12 Oz Ribeye with grilled shrimp and baked potato. - Barbeque Near Me - Snellville, Georgia

Standard fare. Nothing really separate our dishes from anyplace else. The service was good for such a busy evening. The cocktails were fine. My party of 7 sat comfortably in the booth with the extension added. read more

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