Hello, I am a returning customer, and I am reaching out due to an ongoing issue with my recent orders. The last two times I ordered the Classic Carol Chicken Melt, the sandwich was cold upon receipt. You should be able to verify this in your records. The first occurrence was a couple of weeks ago when the order was picked up by a delivery driver. The second occurrence was today, when a family member picked up my order directly. This has now happened twice under different pickup circumstances, which is concerning. I would appreciate closer attention to order quality moving forward, as this is not the experience I expect as a repeat customer. Thank you for your prompt attention to this matter. I will kindly wait on your respond. Gilvetta B. read more

When am in the area of longanville, Ga. I stop by here for the freshest tasting chicken sandwich. Always fast serving and a nice ambiance. Hopefully the owner will decide to expand towards Florida were I reside and keep enjoying their food. read more

sandwich was great, service at this location is always nice and friendly. portion sizes seem to have gotten smaller. the cookie you get with your meal seems smaller. this location is always clean and we look forward to going. read more

Chicken Salad Chick - Olivia's Old South melt with broccoli salad. - Southern Near Me - Loganville, Georgia

I ordered food today from them today and it was picked up by DoorDash twice today and delivered to wrong address. I had a this store delivered to my correct address to me wish I'm super grateful. If I was able to pick it up physically I would from wrong address or the store. Thank you to the lady who delivered it to me! read more

I (along with my colleagues) have ordered lunch from this location many times. At first, the order was always correct and delivered in a timely manner. Over the last few months, it has gotten much worse. Every time we order lately, it is incorrect and with the delivery, tax and tip it is outrageous. The delivery fee used to be about $4. In the fall it went up to $7.49. Today it was $14.89! The app told me the delivery would be $7.49 however when I paid I was charged $14.89 for delivery! I ordered at 10:22 am and it didn't arrive until 11:15 am. When the order arrived it had NO crackers even though I asked for extra crackers in the notes section of the order. Chicken Salad Chick was our "go to" ordering option but it will no longer be a place we order from! It makes me sad because we love it. Please consider working on your delivery orders! read more

Chicken Salad Chick - Southern Near Me - Loganville, Georgia

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I ordered a meal for my 10 employees and it was the best decision I made. The food was excellent, the service was top-notch, and the atmosphere was nice and clean. I highly recommend read more

Very solid, chicken salad is pretty good. Staff is great. Good atmosphere if you choose to dine in.

I would give it no stars if possible. Have ordered thru door dash many times for the office. Never gets order right, leaves things out of order. Do not recommend at all. Orders need to be supervised more. Will not be going back anytime soon. read more

Food is always good. Love the grape salad & fruity chicken salad. I've never had a bad taste of food or experience. Pretty quick with service. The white chocolate cake it goood. read more

Great food! Service was fast Store was clean! The stay was very knowledgeable. I will definitely be back! read more

Horrible. Horrible. Horrible. Every since they rebuild this Chick-fil-A the food is disgusting. The service is horrible. This is the 2 time I had to bring back my food & encountered a manager & the manager does NOT care! Such a nonchalant attitude towards my concerns. I will NOT be back! read more

It's pretty difficult to find good chicken salad without making it yourself. The classic and kick'in versions were DELICIOUS and I thoroughly enjoyed it on my salad. Pleased that the recipe is done so well, I didn't find the need for extra seasoning, etc. I wish you could split scoops into more than one flavor but it's not an option, and more than one scoop is too much for it to still be a healthy choice (IMO). A little pricey, but whenever you're trying to be healthy AND eat out, that's expected. I was super excited about my coozie (yay for instant reward points) and have recommending to some friends lately. Wish there were more/closer locations but this will definitely be a go to if I'm ever in the area. read more

Chicken Salad Chick - Classic Chicken on a Salad. #delicious - Southern Near Me - Loganville, Georgia

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When it comes to Chicken Salad this is the place. I am a fan of the classic with bacon on toasted bread. Hmmmm. The cookies the serve small or large are second to none. When you have a problem the manager will go the extra mile to make sure you are happy. I have tried both the one on Scenic Highway and Atlanta Highway with no difference in taste. read more

What wonderful renditions, on an old classic.....chicken salad. It seems like every time I want to go here, it's on a Sunday after church. Unfortunately, that's when they are closed. I had excited myself, because I thought about this place, while hungrily driving.....and it wasn't a Sunday! The staff here, is sooooo doggone kind. I stood in the front of the cashier, with a deer in the headlights look, trying to decide what I wanted, and how I wanted it. They have a different assortments, on how you can get your chicken salad prepared. You can choose sweet, spicy, original and savory. They have different names for their own spin, on their chicken salad. I did not know which one I wanted. I was unsure. I was feeling kinda spicy, so I asked the cashier if the jalapeño one was super spicy. She asked if I wanted a sample. Ummm, yes ma'am! I tried it, and decided to go with something savory. It was delicious, but that jalapeño almost cost me my life. It wasn't terribly spicy, but spicy enough that I didn't want a whole sandwich with it. So, I went for the one with bacon, ranch and cheese. I think it was called "the scotty?" I got it on a croissant, with extra bacon, no lettuce and no tomato. Yummy to my ever loving tummy! It was so good. It reminded me of a picnic in the park. I'm definitely a fan of this here establishment. read more

09/18/2020 1300 Today's experience was deplorable (which is sad b/c it's usually pleasant). My wife & I are standing at the order counter, this one girl is on the phone, let's say she was taking a phone order, no acknowledgement, no, "we'll be w/ you in a moment", two other cashiers behind the counter just standing there. After 5 minutes somebody finally takes our order (we're first in line, no mistaking what we're there for). Then they take our order w/ no apology for the wait. The food was good read more

It's a really cute place, where you can have chicken salad, in just about any way that you can imagine it. I ordered the combo package and made it spicy, on a croissant. In my opinion, this place is actually really great for a quick bite - I thoroughly enjoyed my sandwich and will be back. read more

First time visit and lucky to be one of the first 100 so that means I get free chicken salad once a month for a year. If you like chicken salad this is the place for you with a wide range of chicken salad flavors from plain to savory to spicy. Looking forward to trying the many flavors. read more

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Possibly inexperienced counter help. Counter team was "mousy"...silent..no greeting..just stood there while customers looked at each other. Again, just inexperienced or not trained. Noticed a "no 100.00 bill" sign. What? Majority of tables were also dirty so we had to clean off our own table. Visit was post lunch on a Friday with at least 4 people behind counter. Yet another Loganville business who will be a success despite their best efforts. We like you.. but please fix these things. read more

Katie is the best manager and is so kind and always make sure that I have everything I need! Everything is always handled with care and everybody is so nice read more

If there were a zero I would use it. First, my wife used the Chicken Salad Chick app to order her food. She had a coupon on the app. Upon arrival and 15 miles later, she is told they are out of the product ordered. Infuriating! What good is an app if there is no current information or updates? She used the app and probably lost her coupon based on useless information. Second, the manager offered my wife a cookie for her trouble. Hey, CHICKEN SALAD CHICK! GET OVER YOURSELVES! A cookie? Get real. By the way, this is the second time this location has screwed us out of an app coupon. I hope I get a response and leadership does the right thing. read more

After hearing about how great this place was, I decided to try it. Boy was I disappointed!! To go is only sold in small containers, with a label that reads "feed 3-4 people" for 12 plus dollars. This wouldn't feed me much less than 3-4 folks and it was virtually flavorless. I don't buy much from wallyworld but I'd rate their chicken salad in quarts for 10.00 far superior to CSC anyday. read more

I've been going to the Loganville location for 10 years. The experience I had with the new night manager was the awful. She had that attitude and persona. I made a comment to a associate about and she walked up to me aggressively. I listen to her repeatedly say the same thing 2-3x's. I told how I felt and tried to apologize if she feels offended. However, she continues to go on and on. Then she lied to her co-worker saying that I threatened her to one of the associates. I tried with all my might to ignore her. She was making a scene, I was trying to get out because it was after 11P. I wish they look at the cameras to see her persona. She really needs to be in a different area, not here in Loganville because with that attitude it's not going to work in this location. Yes, I hate to call a sister out but she troubled. read more

Food service was so fast and fresh. We got our meal within two minutes of ordering. Everything was delicious and I cannot wait to go again!

Great Chicken salad! I throughly enjoyed the 2 chicken salads that i had on my visit here. I chose the fancy Nancy and the sassy Scotty and the both were delicious. read more

I love their chicken salads. You can't go wrong here. The grape salad is something I make at home so it's nice to be able to go here and just grab a serving of it when I am craving it. They have a flavor for everyone's taste buds. read more

Great service Great food Shaka the manager was great as she recommended some items to us that were great read more

LOVE chicken salad chick. You can get whatever type of you chicken salad you want and know it will be great! The service is excellent, everyone is very nice and helpful. I have ordered many times and never been dissapointed! read more

Loved this place! Jenny was incredible walking some first timers through the options. Just need one in north Druid hills!

I have tried this restaurant three times with disappointing results. Today I ordered taco soup but was told that it was not available. The signage at the entrance clearly says that it is offered every day along with two other choices. My meal was ordered including potato soup but when the order was brought out, no potato soup. So I went back to the counter to get the missing soup. I thought that this would be quickly done but no .... Didn't get the missing soup until the rest of my meal was finished. And then I had to go back to the counter a second time to get a spoon for the soup which was already cold. The pimento cheese and chicken salad are without much taste or flavor. Three strikes and you're out. No more for me read more

I have been buying a gallon of sweet tea every other day for weeks for my wife since she got out of the hospital. Recently I purchased a gallon and was charged $4.00 more than all the previous purchases. When I questioned the store manager she said that $9.99 was the correct price for a gallon of tea. I asked why I have been paying $5.99 every other time my daughter or I purchased a gallon. The $9.99 price is apparently the cost of a gallon of tea for catering. I asked if the manager was catering this purchase at our home? I politely asked for a refund of the $4.00 overcharge. The manager told me that I already paid for the gallon and the transaction went through and Chicken Salad Chick was unable to refund $4.00 I am completely satisfied with all the other personnel at this location. They are all very friendly and courteous. Great employees. However, I really question their manager. I think she needs more training in the art of customer service. I will continue to purchase our tea and salads at this location, mainly because of their good tea and the reception I get from the other employees. read more

Always great! I love the pleasant atmosphere and the food! Grape salad is amazing. I have visited several times. I am hooked. Today I had the fancy Nancy. read more

If you're looking for healthy and delicious then this is your place to go! Amazing customer service. You can even sample their flavors before ordering which is great for first time customers like me! I had no idea what to get but they helped by explaining how everything worked and got samples. read more

I loved chicken salad chick! It was awesome, I had a fabulous experience. It was my first time at a chicken salad chick before and I will DEFINITELY be coming back. Their service was amazing and all of the waiters were happy to help with anything you needed. The food was so good, I got the classic carol chicken salad sandwich and it was awesome, some of the best chicken salad I have ever had. There was social distancing and were cleaning non-stop. The restaurant is so cute and I was so happy with my overall experience. I WOULD ABSOLUTELY RECOMMEND CHICKEN SALAD CHICK LOGANVILLE!!! read more

Delicious...I have been wanting to go and check them out since they opened. The staff was very knowledgeable and especially pleasant. I loved that you could taste the flavors before you bought it. Perfect place to frequent for lunches..I look forward to returning SOON. read more

My sister went to pick up our food and they forgot my side, my dad's side, and her entire meal. She had to go back and they tried to give her what they had made earlier. She asked to have her food remade so it would be fresh, and they weren't too pleasant with that idea. read more

my sister worked there and i was shocked by what she went down in the back. they served bad old chicken, someone there has COVID-19 and they didn't close down! the food was pretty meh, there mac and cheese and cookies are good. but please do not go here if you don't have too. i don't want anyone to get food poisoning. read more