Placed a family pack order and by the time I got home they called me and told me half of my order was not in the bag. It was my fault for not checking it before I left but this should not be happening when you pay a great amount of $$ for a meal. I was told the manager would call me back with my refund and never did. Customer service is terrible here. Long wait times. Orders are never ready on time. read more

Long time favorite spot for great tasting consistent steaks at decent prices! Service is always great. Know there can be a longing wait for tables, so my trick (if there is 2 or less of you of drinking age) is to walk straight to the bar and rarely have I seen all the chairs full. If not chowing down most people are also friendly to make room for 2 if possible. Be sure to get their warm rolls with cinnamon butter :-) Have always seen them make things right if there is an issue! The ambient noise is not that bad in my view. read more

The place was packed on a Thursday night. Traditional mid end steakhouse vibe was just right. Friendly fast service at the bar. Salad was good, my steak skewers were tender and fairly flavorful and cooked as ordered, and the baked potato was excellent with crispy skin. My friend's steak was a huge portion. I'd go again. read more

Busy establishment came on a Sunday afternoon. Hostess was pleasant took about 15 minutes to be seated. It was a packed house. Waiter was attentive and quick. Food was good bread was delicious. read more

Texas Roadhouse - Steak and grilled chicken with loaded baked potatoes. - American Near Me - Tinley Park, Illinois

The food and service were pretty good. Always good rolls and butter. Drinks were okay, not very strong. Would come back, if in the area. read more

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Texas Roadhouse has got to be one of the best steak houses that I've been to. The food they have is amazing, with their sweet butter and bread and perfectly cooked steaks, you will be drooling to come back. Our waitress was nice and the inside of the restaurant is nice and gives a warm feeling. If you get the chance you have to come here! read more

I haven't been to a Roadhouse in years. No particular reason, just hadn't stopped by. I had received a voucher for a free meal for Veterans Day and a friend of mine was game to go. So glad we did! We got in 5 min before the big rush. As we sat down I remembered the rolls! It all came back with that scent and taste. Our waiter offered to bring more and pack some away if we wanted. We ordered the shrimp app and it was good and came fast. We were told it was their most requested app so they kept it ready to serve throughout the night. We each ordered the petit filet and was cooked to our liking. My friend raved on the fluffiness of the baked potato. Green beans were okay. Drinks were just okay as well. The atmosphere is lively and the staff seems to really enjoy working there and are friendly. We could see why the parking lot is always full! read more

Texas Roadhouse - Inside - American Near Me - Tinley Park, Illinois

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Food was great My first time here The employees was very good And helpful I will be coming back I didn't have nothing to drink but next time I will read more

We arrived around 4pm for the early bird and seated immediately. Our server was very attentive, checked up on us to see if we need anything else additional rolls were brought out before we were done with our first set. Top notch service. My steak was cooked rare exactly how I asked and was seasoned perfectly. The country fried chicken and salad were also both well received. I will come back to this location again. read more

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Food was great for the money . Quality of the food was very good. Service was efficient and polite. Noise level was disturbing with several patrons celebrating birthdays. I intend to return on a less popular weekday. read more

Husband's steak was fine. Mine looked chewed up and spit out. I didn't end up eating it because I was so grossed out. Waitress noticed I didn't eat it, didn't ask how I liked it, took my plate and walked away. Awful service. Bad steak. Hopefully it was just a one time over and not the norm. read more

Lives up to its name in every way. Big, crowded, and noisy ambiance ... and it was a fun place to dine. For starters we shared the Cactus Blossom appetizer which is an exact knockoff of Outback's Bloomin' Onion, but a nicely done knockoff at that (4 stars and the hit of the night). We also had a Strawberry Margarita (4 stars) and a Blue Moon (4 stars and always a good choice on draft). We later ordered another round but service never got around to serving it ... so service lost a star and came in at 3 stars instead of 4 stars; just maybe service got lost in the noisy ambiance. For mains ... one in our party had the Chicken Critter Salad (a 3 star affair that had nice greens topped with a cut-up chicken finger kind of thing ... but I have to admit the same dish at Miller's Ale House - called the Zinger Salad - grades a bit higher for more meat and nicer greens); the other in our party had the Country Vegetable Plate which is simply a plate with any four sides you are interested in (this was a 4 star option as you could tailor it to your wants ... and the mashed and brown gravy were tops). All-in-all a nice 3 star meal and outing. read more

I always like to read reviews after visiting a location to see if I was the one having a bad visit or is the place just bad. My biggest complaint is the temperature of the food. Let's start with side dishes, in my case a cup of chili and baked potato. Last two visits the chili has been warm, no where being hot. I don't know if the cup has been sitting somewhere or does it come out of the kitchen that way. My baked potato was do dry, it was like eating a towel. Now on to the steak, as the saying goes, it was like chewing a piece of shoe leather. I will admit that our server was on his game. Never had to ask for a refill and all the orders were correct. read more

My hamburger bun was stale. When I told the bartender he couldn't care less. I won't be back.

It's been awhile since i been to this restaurant but my experience has always been great especially my latest visit. I'm not sure if you have tried their bread which if given in courtesy, so delicious. My son loves it. The food is well prepared and not overly priced. Our server, Isiah, was so pleasant and made sure we got everything we needed. Shout out to, Isiah. Ambiance is a roadhouse, what do you expect? But in a nice way. read more

The wait was insanely insane, we were told the wait time was 15 minutes got out text 30 minutes later and than had to wait an additional 20 minutes inside before even getting seated. Jesus walked in after us with a larger party and got seated before us. When we finally got seated we were told they were temporarily out of bread rolls which we witnessed another worker taking 3 baskets of bread. However the waiter Tatiana was amazing and quick service! Steak was fatty and shrimp were salty read more

Texas Roadhouse - Sad customer - American Near Me - Tinley Park, Illinois

Where do I start. I preordered at 4pm for a 5pm pickup. I arrived at the scheduled time and was told the order would be ready in a couple of minutes. The girl at the carryout desk checked the order status with another employee and was told the kitchen was behind on rolls and they were coming out shortly. At 5:15 I checked the order status again and overheard the same employee who had said the order would be ready in a couple of minutes say that they were serving the restaurant patrons first. I then asked the carryout employee if our order was sitting there for 15+ minutes getting cold waiting for rolls. Her response was " Uh well probably not". At 5:25 the order was complete and guess what? The only thing that was hot were the rolls. The full slab of ribs was bone dry and cold the Porterhouse steak (ordered medium and got rare) was cold and unbelievably tough. Our food was poorly prepared, and it obviously sat there for 25 minutes waiting for rolls. We ended up only eating the salad and the "hot rolls". The rest we threw out. I know this isn't a prime steakhouse but come on. For the $81.50 I paid (including gratuity) for carryout the ribs and steak could at least be edible and if nothing else hot. Too bad Yelp doesn't have a rating less than one star. read more

I wish there was a zero rating! I went to the Tinley park location and wanted to use the veteran coupon that was given to veterans on veteran day. I opted for a chicken salad since you can only get what's listed on the coupon. what I received will never take me back to this place!!!! I eat salads almost 3 times a week and Panera beat out this salad on a bad day. The service was a 1 at best, I'm sure the server saw the full salad when we left and didn't even ask what could have been the problem! read more

Texas Roadhouse - American Near Me - Tinley Park, Illinois

The food we've had here in the last year has been delicious. The margaritas are so good as well. They're the best I've ever had! The servers are attentive and the and it always looks clean. Well done! read more

The service and food were average for the price we paid. Extremely crowded on a Wednesday night so we used tableside kiosk to pay the bill. When reviewing the receipt later in the evening, found that I was charged $1.99 for Ziosk Premium Cont...the use of the device to pay my bill. What a ripoff. I thought I was saving time by not bothering the busy waitress but got charged for my thoughtfulness. Texas Roadhouse lost a customer for life. read more

Prime rib seamed to been tenderized and chewy also outside entrance filthy also seems dirty with dark floors we split a meal and wife agreed that I make a better rib eye Joliet location is much better but seem like cut got smaller and they als have dark floors that hide filth prices are reasonable but you should not have to eat a prime rib that doesn't melt on mouth read more

This is my son's go-to restaurant - he loves the warm rolls and cinnamon butter. We went today at opening and after a short wait by my sister in line, our table was ready right away. Maggie was our server today. She was excellent and so accommodating of our requests. I had the 12 oz ribeye smothered with onions and mushrooms. I had a side of mashed potatoes, loaded, and green beans. The steak was cooked nice and medium and the potatoes were substantial. The only minus was the potatoes lacked seasoning. I had to add salt and pepper. Still, this was a nice, inexpensive lunch for our family. read more

Seated quickly, friendly service. Steak was cooked perfectly to order, rolls were hot, butter was sweet. Overall a good experience for a chain steak restaurant. read more

We were on the waitlist for 5:30 for a birthday. Came 30 mins early to double wait. We were finally seated at 6:00. Weren't served dinner until 7:00. The tables near us were all served and paid the bill before we finished our food. I had to send my steak back two times because it came too rare when I ordered medium. They overpack this place with not enough staff. Very upsetting to celebrate a birthday that was well planned. Very upset and will not be returning. read more

Went here one Sunday night on the assistance of a friend of mine. Never would have been my choice, nor is this review based on that. Was told it was going to be a half an hour wait. Doable. However, it turned out to be an hour wait! While I waited, I observed they get quite the business. It is a mystery to me, from the results of my dinner, as to the reason why. ??? My food was decent going in. But the toilet was my best friend for the evening, visiting it 4 times after dinner!!! Sydney was a great waitress (the ONLY reason for the 2 stars). read more

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This is twice now that I've tried to get a table at this location and waited over an hour and half to two hours for a table. Each time I end up leaving due to this. Absolutley bizarre. At the hour and fourty minute mark, after being told 20 more minutes, I checked in again and was then told I still have 13 people in front of me. Freaking bizarre. read more

To begin with this is the fourth time, I was not happy, nor my guests. Just to sum it up, a couple times I dined in the restaurant, the other 2 times I had takeout orders. The food was tasteless; the Ribeye steak was very fatty and the order to cook for the preparation of the steak was not cooked to order as I requested. The couple times I dined in, the service was fine, no complaints, the ambiance was average. However, my dad who seldom complains about anything was very discontent with his Steak Kabob, stated it was tasteless and the steak was fatty. My brother had stated his chicken was tasteless. This place was my place for steaks. I have heard about other complaints from other guests too. Hopefully, this place will get it together. I might wait a couple of months to try it again. Today, I certainly would not recommend this to be a place to eat a good steak! read more

Loved that we could go online to be on waitlist, we waited minutes. The restaurant was packed. Everyone was very nice. Our server was Brian and he was amazing. They brought rolls. I ate one and it was so good. A few minutes later he came back with another basket. We said, we don't need anymore. He said he thought our rolls were too dark, that they should be fluffy. I said they were so good. He came by our table several times to check k on us as he did with the rest of his tables. He was very very pleasant. His customer zero e was excellent. The food was so good. I had the steak salad and my husband had the prime rib. He said it was as good as any he has had and that is quite the compliment. Well done, Texas Roadhouse and Brian. read more

Gave me onions in my chili after I asked 2 times for no onions then I ordered a 12 oz steak and they gave me a small sirloin maybe 8oz max

I went there and dinner with a friend. The steaks we picked out were cooked totally wrong. What a waste. Was told cooks were not paying attention. I are the horrible well done steak and broke a tooth. Will never be back again. Have a Weber will cook at home! Sayanara! read more

I was in for dinner last week and never order a margarita. So I asked the waitress a few questions and there was two of us We ordered two margaritas and when they came there was little like test tubes in the drinks I called a passing by waitress and asked her what they were. Then I find out that an additional 8 dollars was on our bill. So I called a guy over and told him I did not order anything extra and why wasn't I asked if I even wanted anything extra. He informed me that they don't inform you of it because Texas Roadhouse doesn't want them to use that verbiage so take it up with them. He did take six dollars off That is fraud tacking on something to the bill that you did not order or even know what it was Very poor business practice. I have never had a problem there before so was very disappointed. read more

I would normally order something like steak or chicken from here I tried the BBQ ribs and they were great! The sides are all good & I love the rolls. The staff is super nice too- read more

Huge restaurant! They don't take reservations but do accept call ahead seating. They will not seat you until your group is present. The rolls were fresh and our server was really good. They had 4 birthdays during the time we were there and be warned that they scream a birthday song very loudly. This is an extremely loud restaurant. Out of 4 streaks one was overcooked and slightly dry. Would try again on a weekday to see if things are better. read more