Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

Did this place shut down? We have called several times and it says number is out of service…read more We have had their water softener and filter for 4-5 years & it has been great, but something has come up and needed them to look at it or at least talk to them about it. If anyone knows something about the company or can suggest another good place to call someone else. Thanks so much!

our experience has been if you need any maintenance from them don't bother calling. Your call goes…read moreto a voicemail that has not been set up. And don't expect a call back, won't happen. I had to call another company that does answer their phone, and does maintenance calls after they install. Regrets about using this company. Possibly even more once the other company comes out to look at and service our water softener system soon.

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

We've been using AWS for several years. Love their customer service and fabulous technicians!…read more Steven did a great job servicing our reverse osmosis and water softener.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

So far I am extremely pleased with the customer service, knowledgeable and kindness. Just moved to…read moreTexas on a property with a well. The iron level is high and when I reached out to them, I had a response the next day and an appointment the following day. Marc came out and was extremely helpful. They are coming this week to installation of the Iron removal system. Hope it all goes well. The cost is reasonable so I hope the service continues to be superb.

The people at Culligan in Kerrville are some of the most friendly, customer service oriented people…read moreI have ever met. Professional and excellent service, as well! My water softener is wonderful! It has helped to alleviate that white dishwasher mineral residue, and my water heater isn't breaking every 6-8 months like it used to due to lime build up. I am sure it is also better for my hair and clothes as well! I highly recommend this place and their services!

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

What's the average lifespan of a water softener? AI Overview…read moreWater softeners generally last 10 to 15 years, though high-quality units can operate for up to 20 years with proper maintenance. The lifespan depends heavily on water hardness, water usage, and regular maintenance, with cheaper models sometimes failing in 5-7 years. My 29 year old water softener that Aqua-man installed finally gave up last week. We had them install the new and improved model and is working perfectly. It only took less than 45 minutes to take out the old and install the new. They even filled up the salt tank with salt that they brought. The R.O. filter is still doing great. They know everything about conditioning any type of water issues I may run across.

Aquaman installed a new water softener at my house. I had a cheaper one from a box store that…read morebroke after 6 years. My hair started tangling, breaking. Kelly, who owns Aquaman, came out, tested the water, gave me a free quote. Gave me military discount and different options on plans. My water softener was installed by Joe only a few days later. Joe was so nice, he drained my water heater while he was at my house. A few weeks later, Brad came out and gave me orientation to the system. He showed me how many hours until regeneration. It's an amazing unit that only requires salt maybe twice a year. Same day, Joe came over and serviced my reverse osmosis system under the sink. Everyone I dealt with was polite, professional and very kind. I highly recommend Aquaman for water conditioning needs.

Shout out to La'Shelbee for excellent customer service! I called to schedule an appointment for my…read moreKinetico water softener and explained my situation. She was very patient, attentive, and considerate. Even though she wasn't immediately familiar with what I was referring to, she took the time to get advice and made sure I got an appointment that fit my needs. Truly appreciated her professionalism--she was awesome!

We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

Super nice staff! I went in because I thought they sold water dispensers and I had lost the lid to…read moreone of mine. I intended to pay but they gave it to me for free. I had my two-gallon container with me so I filled up with their alkaline water. I will admit I don't ordinarily buy alkaline water; I'm not a "believer" or advocate for it. I wish they sold just really good filtered water in addition to alkaline water. I'm unlikely to become a regular customer. I just wanted to mention how kind their staff is. And as a note to the store owner - PLEASE sell regular filtered water. I would much rather fill up at your store than at the HEB outdoor water kiosk.

I have enjoyed my experiences at the Water Tree bringing great water into my home. It is wonderful…read moreto support a local family run and operated business. They always greet me with a warm smile and great conversation as they assist me with my water needs and other local treats, including Fredricksburg Farms air fresheners, which we pick out regularly!