I searched for a artificial grass company and found this one on Yelp. With 5 stars and many…read morereviews it fit my bill. I filled out a web form and then was soon contacted by Lindy. She arranged a time to come by and survey the small patch of my front yard that has had dying grass since the trees overhead have gotten older and fuller. She came promptly on time, took measurements and made recommendations on the type of turf based on my plans for the surface (nothing). Later in the day, I got a bid from her and I signed the online paperwork, sent in a deposit and they scheduled a day to come out and install. They showed up on time, did the installation. They also cleaned up the site with a power blower and left me the remainder of the turf for me to use however I saw fit. There was a slight miss where they didn't cap one sprinkler head out of 10 and so the sprinkler was pushing up against the turf on my test run. They came later in the week and fixed it to my satisfaction. Lindy was on top of all this including the scheduling, the visit to go over the completion checklist, as well has handling the crew to get them back out to fix the lone sprinkler. Additionally, during the day of the installation, another Southern Turf staff member came out to survey the work just to check on the progress. I would recommend them for future work, if I had any.

love my new yard from Southern Turf! They did an amazing job, great communication, ontime and left…read morewith everything all clean. They sent a full team to get the job done with the project manager and 2 leads plus the crew. Im so happy I decided to go with this company!

Really enjoyed working with this company. They were efficient and very detailed. Value is worth the…read moreprice! They lay out every detail and make sure it's exactly what you want. We are really enjoying our new chipping + putting green!

not very impressed with the answering service of this company. Called to ask for the manager and or…read moreowner of the company and was told not to call again and was hung up on.

Smart Turf installed my putting green in late February 2022 and within eight weeks, the turf…read morestarted showing signs of imperfections such as wrinkling and lack of adhesion to the surface. I have been attempting to get Bo and Eli at Smart Turf to honor their one year installation warranty for the last two months with no success. If you are looking at Smart Turf, you should be aware they sub-contract the installation work and these sub-contractors have no time to warrant their installations. This is not what I was told when I agreed to move forward with Smart Turf after interviewing more than five companies. Smart Turf and their installers are driving new business only and do not have the business controls and management structure to take care of warranty work for existing customers. I have had six no-shows from their installers in the past four weeks. I have made several attempts to contact the Smart Turf Corp office and have not heard back from any executive of the company. I would not do business with Smart Turf based on my very poor experience.

I am so glad to have come across Smart Turf. We recently built a pool and we wanted to have a no…read moregrass landscaping. We have pavers and gravels for walkway but we have this large middle part next to the playscape for my kids. Smart Turf has competitive bids when I was looking for a company. I reached out to 4 companies and really liked our salesperson - Bo Vandergriff. He was very knowledgeable of their product. (Yes, they manufactured their own product that will be installed in your backyard.) I never felt pressured about setting my time/schedule because when I talk to him at first, our pool wasn't finished yet. He waited until it is right for us to install the turf. He sent me reminder emails to check up on the process. Their guys that installed it were very professional and polite. They were friendly while explaining to my husband the step-by-step of the process. We absolutely love our forever green space. We definitely recommend Smart Turf.

If there were six stars I would give it to them. Jacob and his crew worked tirelessly to turf the…read moredog run in our backyard, and the results were truly exceptional and exceeded my loftiest expectations. Clean borders, no seams, smooth and level. With the staircase and multiple contours that they had to contend with, it wasn't a typical typical dog run, but they cut the turf perfectly to the complex area and the project came out extremely clean. They even installed a french drain at no extra cost when they realized it would be necessary to preserve the integrity of the turf. They nicked an irrigation pipe which was completely reasonable and expected, given the criss-crossing network of pipes, but they were quick to own up to it and repair it with no questions asked. This team is just starting out in Austin in an effort to expand beyond their Las Vegas home base, which explains the low (but positive) number of ratings. Give them a chance; I promise you won't be disappointed.

We hired US Turf to install artificial grass in our backyard. Unfortunately, the turf began…read moresinking, becoming uneven, and developing wrinkles. It feels like the base underneath has shifted, making parts of the lawn soft and unstable to walk on. We've been trying to get this warranty issue resolved for more than six months. We were asked to send photos, which we did, and we were repeatedly told that someone would come out to fix the problem. Unfortunately, despite countless follow-up messages over several months, no one ever showed up and the issue was never resolved. We even ran into Zac by chance in person, hoping that would finally move things forward. He apologized and told us he would send someone the following week. Based on his promise, I rearranged my schedule and changed my plans to make sure I would be available. Unfortunately, once again, no one came. There wasn't even a phone call, text message, or courtesy notice to let us know they weren't coming. After that, they simply stopped responding again. The most disappointing part wasn't the defect itself--problems can happen with any project. The real issue was the complete lack of communication, accountability, and follow-through. When you pay for a professional installation, you expect the company to stand behind its work and honor its warranty. Unfortunately, that never happened. I cannot recommend US Turf based on my experience. If customer service and warranty support are important to you, I would strongly recommend looking elsewhere.

Could not be happier with my new yard thanks to Lone Star Turf!! I was fighting with weeds, mud,…read moreand just an eyesore of a yard despite shelling out money weekly for yard maintenance. As a new homeowner I was a little hesitant to spend the money on turf, but it is by far the best decision I have made for my home! I received several quotes for my project. Lone Star Turf responded to my inquiry within an hour and scheduled a consult the very next day. They were honest and straightforward explaining the entire process thoroughly. I never felt like they were trying to upsell me like some of the other companies. They were also able to quote me for black rock in my existing flower beds and a small drainage issue. I found a lot of the other turf companies only provided turf installation so it was nice to find a company that could help me with my entire yard, not just the areas I wanted turf. Lone Star Turf finished my yard in one day. The installation went flawlessly, and there was no mess leftover. Overall I was very impressed with the professionalism, speed, and quality of their work.

Originally would have been 5 stars but dropped down to 1. The turf Lone Star put down is incredible…read moreand we love it. However, post-install, I discovered that my sprinklers were no longer working, although they were working the 1st day of install (I ran them to make sure the crew found all the sprinkler heads). I ultimately identified a cut sprinkler common wire next to a valve box, and under the new turf (confirmed with a wire tracer). If you know in-ground irrigation, you know that a cut common wire brings down THE ENTIRE SPRINKLER SYSTEM. So now my sprinklers haven't run since the turf install in late April. In all honesty, I can't prove Lone Star cut the wire. But the sprinklers were working the 1st install day, and then I identified a cut wire under the new turf. Not a lot of ways that can happen. When I notified Lone Star about this damage, I was told that (quoting from the email Lone Star sent to me), "I do need to refer you to the terms outlined in your signed contract with Lone Star Turf. Our agreement includes a provision stating that Lone Star Turf is not responsible for damage to underground irrigation systems, lines, or related components during installation, and that it is the homeowner's responsibility to identify and mark the location of all underground systems prior to the start of work." Remember when I said that I ran the sprinklers for the crew to make sure we knew where everything was? Also, this wire was next to an in-ground valve box. I would think that would be indicator there were wires and pipes in that area. But I guess that wasn't enough effort on my part. Anyway, Lone Star then "kindly" offered to send a crew to lift the turf so that a irrigation contractor (that I would need to find and pay for) could fix the cut wire, but that I would also have to pay for the Lone Star crew. On top of the $20,000+ we just spent on our yard. Honestly, just unexpectedly and disappointingly poor customer service that was not what I was expecting after my research into the company and definitely not what the sales rep pitched to me when we were closing the deal. I'm hoping to get another contractor here in the next week or two to fix this (I've given up thinking Lone Star will make this right) and am probably running to the store tomorrow to buy some manual sprinklers since none of my lawn has been watered since late April. Such a let down from the excitement we were enjoying after the install was completed.

We want to share an update on ourpost from Apr 26, 2026 The first several days were extremely…read morefrustrating due to incorrect project information and repeated mistakes that were not initially addressed despite multiple attempts to resolve them. However, after escalating my concerns, James visited with us and took immediate action to restart the project from the beginning. Im pleased fo say the final result turned out beautifully and IT IS a project we can all be proud of. For that, we give them 5 Stars. My husband and I do appreciate that they followed through and made it right in the end. We wish Zion Outdoors much success. Best Regards, Patty and Andy Lepore Austin, Tx 78737

Looks great but super sloppy finish. No care was taken when applying the final sealant. Our pool is…read morequite possibly permanently damanged because literally every inch of the area above water has some sealant on it. In addition, they sealed in caps and covers for umbrella the umbrella holes with the sealant, rendering them unusable. Permenantly. Was then instructed to do the repair myself because they have a two week service backlog. Very disappointing. I trusted their reputation. I made a mistake. Don't do it either.

These guys are the best. Fast, neat and perfectionist, they make the end result something to be…read moreproud of. Every detail was addressed with professional care. What else can I say? These guys are the best. Fast, neat and perfectionist, they make the end result something to be proud of. Every detail was addressed with professional care. What else can I say?

The Texas Custom Turf team installed a 20x90 strip of land for us nearly 3 yrs ago. It was and…read morestill is beautiful. Chris was straightforward in quoting & explaining the entire process. They arrived on time and cleaned up after themselves. At first, I was a bit frustrated because weeds came out BUT that was just me being naive; weeds get through EVERYTHING! My yard around this turf had a lot of weeds and the weeds that ended up coming through this turf relative to other parts of my yard were actually far fewer. These guys are great. I'd recommend them again.