Called for a plumbing issue, they sent a tech. He was professional and diagnosed my issue AND…read moresolved it. 10/10 recommend

Unprofessional, snake company. Company sent a pic of one tech on the way then surprise two show &…read moreone with no name badge. We started with half a hot & cold house paid $1400 for update vent & ductwork and graduated to a complete hot house even tipped both snake tech Matt & Daniel cash & keep them hydrated the whole time was told to wait 24 hr and the whole property was hotter than ever. Called and they wouldn't even send a tech back the same day. Forced us to schedule in line after manager called back to make excuses for their poor work like maybe they were scared and stating we should expect them to come back 2-3 times to get it right. They are merging with Air Tech beware we received one tech from them as well for this botch job.

The company was very easy to work with from beginning to end. They were very professional, stayed…read moreon task, and cleaned up after themselves. They explained how to work everything, answered all of my questions, and both workers were very nice. I would definitely recommend them for future work.

Jonathan was creative in approaching our AC needs. He spent a lot of time supplying novel ideas to…read moreour 3-story townhouse needs. I think he is well worth having to your home for a fresh look at your project needs.

I had two units installed in 2018 and have had annual maintenance by the Simply Cozy team over the…read moreyears. They continue to demonstrate professionalism and integrity. Straightforward, no surprises pricing and they show up when they say they will.

I have hired these folks twice now and both times great work! First time fixed a clogged a/c drain…read moreline for me. Second time, needed a new air handler installed. Problem was that due to the pandemic, one was hard to come by, but they finally found me one. Had it delivered and installed. Price was VERY reasonable for the work done. I had called around prior to them coming out for estimates from other folks, I should have not wasted my time...Simply Cozy had the best price and did the work as promised.

AC condenser and coil replacement. Fair pricing with responsive and competent technicians.read more

Technician could never repair the mini split. Their office wanted to charge every-time they came…read moreout for additional diagnostics.AC unit was only 2 years old and they kept insisting on wanting to replace it.

New A/C and Heater installed. Have been using Quality Air new name(Fintastic) for over 20 + yrs…read more Installation was professionally done. Rickey is their tech who is great on what he does and always available to answer questions u may regarding your units. 5 STAR

professional and courteous and respectful of our time and concerns. goes beyond the expected to…read moremeet our request and resolve the issues to our satisfaction

I've been using Texas Pride Air Conditioning for 4 years to maintain my 2 AC units. Their techs are…read morealways on time, thorough, well trained and professional!! Best service I've ever had!

Our unit stopped blowing cold air one evening and I called Texas Pride that night and they were…read moreable to come out the next day. Kenny, the lead tech, had great knowledge of HVAC and was able to figure out the issue, apparently a pretty rare one, quickly and got to work on the solution. I'm very pleased with Kenny's attention to detail and knowledge. He explained in detail the steps he was taking to diagnose issues throughout, and also the steps and costs associated with the solutions so you had a rough estimate throughout the process. I've been surprised by costs after some minor HVAC work before, so it was nice to know throughout the process what the work and parts would cost me. Texas Pride is now my go to HVAC provider and I'd recommend them to anyone.

They are back again. Never a pleasant experience when the AC is out. But they were here first thing…read morein the morning, diagnosed the problem, and had it repaired in minutes. He explained why I had the problem and it made total sense. They charged a very reasonable service fee and advised me that equipment is under warranty... who knew? I am always happy when Greg shows up. I always ask him to skip up to the house like he does in the video. I refer all of my clients to them.

I previously gave them a 5 star review, but that service no longer exists…read more We had a problem with our front heater and called Northwind because other service was good. The guy who came out took over 3 hours to "Diagnose" the problem, but because he had taken way longer than it should have, he only charged us for two hours. Got an estimate that the unit needed a new heat kit and we accepted it. NOTE: Their estimates try to be general and I do not like a general estimate when the cost is over a thousand dollars. They came out and put in the 'heat kit' and the heat worked. The only problem was it would not shut off when it reached the correct temp on the thermostat. We called Northwind and told them of the problem and they sent someone out. This guy was similar to the other in that it took him 4 hours to diagnose the problem and each time he would tell us it was a problem, we would say, "But your guys fixed that." and his story as to what the problem was would change. We were told at least 4 different reasons this was not working. He finally settled on it was a valve on the roof and he had tested it with a magnet. The other problem was the guy would stand around and talk to employees the whole time he was here. Then he called a manager up to the front to tell her he was only going to charge for 2 hours. I was there and heard it and left her to sign. The next morning I get an invoice charging us 4 hours for sending out the village idiot. I immediately called Northwind and was put through to someone named Dale with an attitude. I explained the issue and he had said well you don't have to be upset and I told him I wasn't and was speaking in a normal tone and am just telling him the issue. He apologized and made a comment that he was just saying it because of others?!? Then he told me he was going to check into it and call me back. That was on 1/25, a week ago yesterday, and he still hasn't gotten around to it. I called another A/C company and they immediately found the problem. Whoever put in the heat kit or the person coming to 'diagnose' the overheating issue had burned out an entire circuit board. The actual problem was fixed when they reset the thermostat but now we have to buy a new board to be able to have heat in the front of the building. Northwind used to be good. Undoubtedly they are scraping the bottom of the hiring barrel now due to their growth. The people they are sending out now are incompetent, lazy, and slow. Oh, but they do continuously send you reminders that you have an estimate you haven't agreed to!!! You need to sign it so they can send another village idiot out. USE ANYONE ELSE

They did a great job! They came quickly and pinpointed the issue correctly. The part they ordered…read morearrived the next day. The installers were professional and friendly. They cleaned up after themselves. The price was as they quoted. The air conditioner works perfectly now. Awesone service!

These guys are incredible. My air conditioning unit went out unexpectedly and they were here…read morewithin the hour. They were extremely professional and fixed my issue quickly. They took pictures, and explained all the costs. They are better priced than competitors too. Highly recommend them!!!