Our experience here was terrible tonight. Wish we had read the Yelp page before we decided to come in. Apparently, the kitchen got backed up from a "40-top" table that was seated just before us. It was clear that the staff wasn't trained to deal with that volume of customers as half of them were standing around aimlessly while the other half struggled. Took almost half an hour to get a couple glasses of water (your waitresses shouldn't have to go through the bar line to get water) and almost 60 minutes to get our chips and salsa. When our meals arrived, it was an even bigger joke. Potatoes were crusty from having been plated well before the rest of the meals. Burgers and sandwiches were missing toppings. A medium steak was well done and cold. One plate had raw broccoli and another had overcooked; neither had the lemon butter on it. The best part was the exasperated manager who was handing out free appetizer cards like candy, like anyone who ate there tonight would bother coming back. I managed a similar restaurant for years. It sucks when you get this backed up, but that's when your kitchen staff should take the time to make sure everything is right. Don't rush out cold, under-cooked, or over-cooked meals; it's just going to anger your customers more. Manage your time and your customers' expectations. Pace your tables so you don't seat people for which you don't have capacity/ability to serve. Finally, don't give IOUs as compensation because no one wants to have to come back to be made whole for their experience; bite the bullet and give 'em a discount least your Yelp page look like this one. read more

Very bad returned food and so did table across Twice they returned idk what happened to Fridays But food horrible damm shame read more

Highly Dissatisfied and Disappointed! Tonight I wanted to go out with my wife and son for a nice dinner and it was a disaster. It took over an hour to get our food and almost 45 minutes to get our drinks. I ordered Ribs and Steak and pretty much got a tiny well done hamburger and burnt bones. It was the waiters second night so I can't place all of the blame on him but there was no manager to be seen. The place reeked of weed and my wife saw employees getting high on their breaks. I can't believe I had to pay money for that slop. Hopefully people read this and avoid this particular TGI Friday's. There is a Texas Road House right next door that is much better! read more

A stud-tastic clusterfunk of hotties. Yes, it's shallow... but there are men working here who are seriously worthy of an all night make-out session. From David Archuleta at the host podium, to our Italio-Rican server, this place definately quenched my man thirst. So, it would be five stars, but the service was rather slow... the food was standard... read more

Shit lightning can't strike twice in the same place, right? Her craving for those abominations of our last visit (Sesame Jack Chicken Strips) had us swinging by begrudgingly, and hoping for better fare. Better? Hardly. Fare? Outlook not so good. The new pretzel twists with craft beer cheese dips are base-drenched sponges that suck up oily cheese melt and the rest of your appetite. Guess we should have listened when the server's reply to "Are they good?" is "A lot of people don' like them." Thanks, salesman. Had the pleasure to battle through my equally soft and soggy burger, slathered with the same abysmal cheese dip as those hellish pretzel dough, a few fried-til-mushy jalapeños and pickled ones. Craft nothing; crap everything. Sadly, this won't be my last venture to do eat at a Fridays. She loves the Sesame Jack too much and I love her on the same level. We both agree, however, that this specific Friday's had absolutely nothing going for it. Except lobby cops; they definitely post-up lobby cops in the most conspicuous.] read more

There was a time when I could be lured into Friday's, but I've learned to just say no. Do you want to go to Friday's and grab a burger? No thanks, they make me puke. Do you want to share some appetizers? No way, they always come out cold and tasting like garlic. Do you just want to have a margarita? No, it's watered down and overpriced. What about a beer? They're served warm and flat. Learn from my many mistakes. Just say no... read more

Listen, I'm not a fan of chain food restaurants.. especially TGIFridays. But I had a 25% off coupon and I said hey, why not. We were heading to Revere when we decided to stop by at this TGIF location. The place is like any other location. So nothing new w/ the look of the place. Where I have to say what was different from my other experiences at this chain food place was the service. Maybe we were just lucky but our waitress was fantastic. Her name was Kerry and she was super helpful. I explained to her how I was on a low carb diet and she actually took the time to help to me with what to choose. I didn't feel rushed to order, she gave us all the time we needed without any attitude or frustration. The food was actually pretty decent. I mean it all tastes the same at any other location but I guess the quality just tasted a little better. I don't know what all the low stars are about. Don't expect much from a chain food place. I had a pretty good time here though. read more

It is kind of disturbing how low the ratings are for this Friday's! I am a huge fan of Friday's and I always have a great experience here. I was extremely psyched when I found out there was one in my neighborhood. I always order my usual, Strawberry Lemonade slush, it's such an amazing beverage. And who can be mad at free refills? I usually order things from the Right Portions Right Price menu because they are filling and affordable! Some of my favorites are the Salmon Cedar Pasta and the Half Baby Back Ribs. I have visited this Friday's 2 or 3 times and the service is awesome. The music is always on point and I can't help but to sing along to every song they play! The only thing I would request of Friday's is to turn the lights up a notch. Sometimes I feel like it's my bedtime when I'm there. It can be a little dark, maybe it's just me. Either way it won't stop me from returning. I love the appetizer wings too! Mmm yum! PS the Brownie Sundae is amazing & the Mudslide is extremely delicious. read more

First off the service here was horrible. We sat down and it took about 10 min to get noticed by the server. She didn't greet us, she just asked what we wanted to drink with an I hate you" look on her face that made dinner really unpleasant. We ordered 2 drinks that took about 15 min, we don't mind waiting all though it wasn't busy but the wine glass was really dirty. We tried to let the server know but it was impossible to get her attention we decided to leave and spend our money elsewhere. read more

TGI Fridays Everett - Dirty wine glass - American Near Me - Everett, Massachusetts

First things first. Any food establishment with cockroaches is immediately reduced to one star, regardless of how good Angry Orchard drafts are, or how convenient it is that they stay open later than Texas Roadhouse next door. Seriously. Roaches? I've never had the pleasure/shock/horror of seeing them live and in action in a restaurant. Granted, it was the bathroom, but let's not split hairs when it comes to vermin. I prefer my restaurants totally roach-free. Creepy crawlers aside, the service was lackluster: the bartender spent plenty of time chatting with a server at the far end of the bar while we gazed at her through our empty glasses. The place was truly filthy in all aspects. The only upside for me was the cider drafts. read more

Went here the other night for a burger and some drinks. We got the drinks...the burgers on the other hand, eh. The wait was very very long for our burgers and when they came, they were burnt beyond recognition. The waitress acknowledged this and took them away to be replaced with new ones. The ones the came to replace them were also charred and disgusting. So not cool. The waitstaff was pretty good, though. They took off all the food and only had us pay for the drinks and apologized. But it was sad that we couldn't get any food because they can't figure out how to use a silly grill top. read more

It takes me a lot to write a review. My family and I came in and it took 5 minutes for someone to greet us. All the tables were dirty and we grabbed our menus from another table because it was taking so long for someone to give them to us. It smells in here too. This place isn't well managed at all. read more

Came here with my mom on a Saturday evening for some mother/daughter time. The place was pretty packed so we got a seat on the other side of the restaurant rather than waiting for a booth. It took awhile before our menus came; but other than that, things were fine. We had a very friendly waitress. We got the 3 for $15 - Mac n' cheese bites, beef skewers and pork tacos. The Mac n' cheese bites were off the hook - the cheese sauce was very filling and it was a bit on the salty side, but nonetheless, delicious. The beef skewers came with a pita bread and cooked probably medium well; very juicy and tender. The pork tacos had a hint of spicy and I felt it was a bit juicy perhaps due to the cole slaw on top? Regardless, it was very good. Will probably be back for drinks and more appetizers and try other things on the menu the next time around. Tg there's Fridays! read more

TGI Fridays Everett - Mac n' cheese bites; pork tacos; beef skewers. - American Near Me - Everett, Massachusetts

We have great experience our server Christin was amazing, food was delicious too, definitely we come back soon

This restaurant is actually a GRADE A SCAM. I feel cheated and deceived. I was so initially devastated by the lack of endless appetizers. But thankfully we were promised five dollar apps... this was also a lie. Randy led us a completely astray. We were brought to a booth but to our shook and dismay they did not offer us five dollar apps. We were forced against our will to sit at the bar but still the wait staff refused to give us these elusive apps. Only after kicking and screaming were we finally awarded the apps. Again to have them stolen right from under our noses. FINALLY, our kind waitress named Corina saved the day and kindly informed us that the Long Island iced tea would wipe away our tears. Thank god for Corina. God is good. read more

Worst Friday's location I've ever been to. 12/8/18: Upon walking in, my bf and I were greeted with a server hounding the host as to why a table was seated in her section curt tone and we were just standing there during the unprofessional interaction with no acknowledgement. We sat at the bar since we just wanted a quick drink and an app.... The bar was a total mess. Dishes piled along the POS, random napkins and other items thrown around. Should have left then and there, but gave the benefit of the doubt that maybe it was busy earlier since it wasn't when we walked in. I ordered a simple glass of rose' and my bf ordered a margarita and spinach artichoke dip. Fast forward 5 minutes later, the bartender is doing other small tasks on the other side of the bar and joking around with people. Almost 10 minute later, still nothing. Finally, my bf gets his drink and I still don't have my glass of wine. Took 15 minutes to find out they do not have a bottle of rosé handy and they are bringing a new one. If I was told sooner, I would have no problem getting something else. I was presented with a complimentary moscato in a dirty/gritty wine glass for the inconvenience; didn't bother drinking it. Oh and the spinach artichoke dip? Never came. Spent 45 minutes at the bar and received nothing. I told the bartender we are ready to close out and that we are only paying for my bf drink. I was hoping she was would catch the hint about the wine and the dip... SHE NEVER ACKNOWLEDGED THE ROSÉ AGAIN AFTER STATING A NEW BOTTLE WAS BEING BROUGHT OVER OR THE APPETIZER SHE NEVER PUT IN. I saw her enter the drink in the POS after I said we were leaving confirming she never put the app in. As a previous server with part of my experience being working at a Friday's for a few years, I give the benefit of the doubt and try to have patience when it comes to service at a restaurant. But for this to supposedly be a corporate store? Ridiculous. read more

Went last night for dinner. Appetizers were ok. Reuben sandwich just fair. It was like a club sandwich and they used the heel of the bread which I thought was odd. Service was good for a busy place. The server told us he was new but, he was absolutely fine. Took care of us. I find the menu a little expensive for what you get. The menue is large. Will have to go back and try something else. read more

This is the worst TGIF I've been to. waited excessive amount of time for them to have my food as cold as Antarctica. This is ridiculous! Do better! Customer services is poor! read more

I went on a Friday night and it was pretty dead. Should have known there was a reason for that. It took 15 -20 mins just to get our drinks(non-alcoholic). Took over an hour to get our food which one plate came out wrong and another cold. Then we still ordered dessert as it was my daughter's bday and it took about 30mins for waitress to come with check(without taking my perks which I had already mentioned) 15 mins later still no revised check. When I went to register to see what was going on all 4 ladies turned away and ignored me I kept speaking and they kept ignoring o had to swear and say I was leaving without paying before I was followed back to table with a check. The worst service I have ever received anywhere in my life. read more

I think the chicken fingers here are delicious and the mozzarella sticks are perfectly cheesy. The only problem I sometimes have with the many times that I've come here is the service. There have been many times that meals have been wrong and sometimes there is a pretty long wait. They usually bring a manager over when there is a problem with a meal and try to offer coupons. They usually have pretty good promotions like endless apps which is a good reason to come here. read more

Don't know where to start. A party of 4 asked for water, got 2. Forgot the sauce for appetizer, ran out of bottled Sam Adams/Stella/Blue Moon (so much for a full bar). Didn't got my Heineken until entree arrived. Did I mentioned on lazy staff rather than checking on guests but hang out at their friend's table instead? We left with still 2 waters (we asked for more). I always feel bad for not giving tips but I left 15% for something not even worth 1%. read more

It's not a fantastic meal, but it's cheap, easy and the service here is always pretty good. Our dinners came out tonight and one of them had a very undercooked chicken (it was still clucking). The waitress took it back immediately and the manager came over and was extremely apologetic about it, offering us free appetizers and desserts. Otherwise, the food was good and the wait staff was attentive. Sure, it's a chain and the food isn't of phenominal quality, but we always come back here when we don't want to deal with a wait or a pricey bill. read more

There are actually a few okay dishes such as the sizzling garlic shrimp and sizzling chicken and shrimp. Unfortunately, the manager doesn't understand how to treat customers. What not to do if you are a manager of any restaurant. When the staff makes a mistake and also overcharges you for a meal don't ask the diner if they ate any of the food and then say that's too bad, but it's policy to charge for food that is eaten. Lesson learned, i won't ever eat there again. Also they clean up their menu as well as the floors, extremely sticky and dirty read more

Management, service and atmosphere was terrible. Food was okay. Poorly trained waiter and dimly lit. Host was a buffoon. Only went because Texas Roadhouse next door had a 45 minute wait, while this place was dead. That should have been my first clue. Asked for a table with more light, and although the dining room was about 20% full at 7:30PM, moved us to a table that had barely better lighting with one bulb out, when there were plenty of other tables with better lighting than the table that we were initially seated at. Had to get the manager to move us. Waiter was ill trained and too familiar. At one point he actually said "I'll get this crap out of your way". Nice image while eating. Clueless. Removed my plate without asking whether I was finished with it. Never again. read more

Ordered a brownie obsession first of all they didn't even have my order ready and I order it 30 mins before I go there and I got there 10 mins after it was supposed to be done when I got there I waited like 10 mins and then when I got it it was frozen and it's not the first time and Ive order a brownie before and it's been warm and gooey but this came out looking like a brick and I'm very upset. You guys gotta do better with your to go orders. read more

TGI Fridays Everett - Brick or Brownie Obsession? - American Near Me - Everett, Massachusetts

Came here with a group of my friends, the host was nice enough to let us pick our table, which was a booth way back in the corner away from the huge parties.. great service, food was so good read more

TGI Fridays Everett - American Near Me - Everett, Massachusetts

So the choice was between Cheesecake factory and this place. We settled for this. We had been there once and I thought it was pretty nice. First, the food is not that much. I ordered a steak and it was over cooked and dry as in DRY. I am no Master Chef but I don't think it's supposed to be that dry. The waitress did her job to the best of her ability. So I won't complain so much (besides she was cute, they all are..mostly). But they looked under powered. It looked like they did not have enough waitresses to suffice the customer load or they were newbies. Either way she kept making mistakes almost like she was in two worlds. The environment is great. I wouldn't complain. I only need some increase in their meal portions. This I say because at cheesecake factory you get more than what u can eat (depends on your appetite) but for a little more money with some nice service. And they are equally as busy as this place. I love their mango like slushy lemonade thingie. (Forget what it's called) but its delish plus it comes with free refills. Heaven I tell u. read more

Absolutely horrible customer service. It's completely dead in here, no lunch time rush, there's less than 8 tables with customers. The appetizer came out after the food did, it was burnt and cold. We watched the bartender wash cups for 20 mins instead of making our drinks. The wait for the actual food to come out was unusually long. There is no reason at all whatsoever why we should have been waiting this long for service and the waitress never came to the table to ask anything, she was too busy hanging out when she was supposed to be working. Many of the tables are dirty and full of dishes. We won't be coming back here again and we used to come in here all the time. read more

It was cold out...we were hungry. The food was decent. Nice decor. This is the second TGIF's I've ever been too. I had fish and chips. Average grease. Great great ice tea!!! I think I had 3 glass fulls. Niece loved her Mac & Cheese. She gobbled up most of my fish too. Good variety for picky eaters, kids and adults. Good variety on their kids' menus. OMG I sound like a mom. Hahahhahaa We had a really nice waiter that came and checked on us often. It rings true! When ya don't need them they are there...when ya need them they are nowhere to be found. We left stuffed. Just wish they can get rid of them plastic weave baskets they serve fried stuff on. Hot greasy food and plastic don't rank well with me. read more

Food was decent. The wait on a Saturday night is insane. Nothing special about this location. They loose 2 stars because the music was so loud you could barely hear the waitress, who incidentally didn't seem to want to ever check on us. read more

It's ok. I was here recently and I am never wowed by the food. It's a relatively new location so it's clean and new inside. I like drinking here but - why go here when there's a Texas Roadhouse nearby!?!? If you're gonna go out to eat, go someplace GOOD, not this joint. It looks nice inside - it wasn't busy but probably cause everyone was eating good food over at the place just mentioned. Now I am hungry for Texas Roadhouse... .Skip this place, please. read more

T.G.I.F. kinda fell off! I haven't been to T.G.I.F. in over two years. I thought it was a good idea for a date and I to go here to get a bite to eat and drinks. Overall, the experience was ok. I think our waiter made it better. We ordered appetizers: The 3 in one platter (not sure if that is the name). We chose: Potato skins, pot stickers and the Garlic Parmesan boneless chicken. -The potato skins were DRY IS HELL! -The dumplings were pork so I didn't try them but my date said they were good. And the GARLIC CHiCKEN is one of the main reason why I would come again. Pros: -I ordered the alcohol mango lemonade and it was STRONG! oohwee... -For my entree, I ordered the grilled Salmon with mixed veggies and Jasmine rice. It was REALLY good! The only reason I am giving this location 2 stars instead of three is because the potato skins were SO DAMN DRY (no exaggeration). Possibly because I ordered them with no bacon? Actually, I change my mind. 3 stars. This location closes at 1 am 7 days a week! :) A place closing that late in the Boston area is nearly unheard of! read more

The food is not that bad, I like the new open concept. The only downer is that the quality has gone down a little bit like the potato skins look really frozen and just heated up. Service was a little slow at the beginning but afterwards it got better as soon as the waitress got there. Attended to us very well was sorry for being a little tardy to the party. Overall not bad today for a chain that didn't feel like a chain when we sat at the bar area. read more

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Terrible .. this place has way too many young kids working there , they thinks it's a hang out and all talking crap about each other . Waited 30 minutes for 2 burgers and another 30 for someone to acknowledge we were ready to leave ... food was not bad which is the 2 stars ( restaurant was not busy) read more

This bar rocks...and I never thought I'd say that about a TGI Fridays! Wonderful, attentive staff- Decent food and pretty good prices! The new seared tuna app was surprisingly very good Love the new open look to the restaurant as well...great new design The only thing I hate is watching the alcohol get measured every time they make a drink-so over the top cheesy corporate No one does that anymore-tacky! read more

I like the food but today I had poor service. I preferred to sit outside but did not know that the person would take my order and disappear came another person to bring my plate I did not have time to talk to the person who brought the dish left I was waiting garcon because I wanted to order another soda and not appeared. I had to go in and ask the hoster if I wanted to pay and to leave, that's when I went to look for someone but did not find it when the attendant came out and went to take my account. read more

Service sucked. Food sucked. Experience sucked. Should I say more? You could not put together a worse dinner experience if you tried. The Chuck E Cheese seemed like a better option at the end of the night. read more

The food is....okay....The drinks are strong....very strong, if you are into that. All in all it is a good late night hang out with friends. We ended up here because our original restaurant was closing and we were running late and could not make it. The price is average and the service is good. The servers are attentive and very friendly. Just before I was to finish my ice tea, my server already had another one ready for me. Good late night place to come to when everywhere else is closing up. read more

Hard to believe they are still in business. Been going here for 3 years cause my kids like it. The waiters have always been kinda slow, but now it's just horrible. Went there for lunch last week, waited 30 mins to order and there was barley anybody there. Food came out on dirty plates, we complained to the manager and she just brushed us off. First time I didn't pay for a meal and left. read more

When we walked in we had to seat ourselves down after a few minutes the hostess kept walking by giving my mom a look. I then had to get up from the booth grab 3 menus and set-ups. We waited an additional 5 minutes to grab a server. We now have been waiting a good solid 45 minutes for our food & still nothing. Horrible, just horrible. read more