We ordered Yom yum chicken and prawn soup and crispy vegetable spring rolls...the spring rolls were amazing and so was the soup ! Only wish the soup portion was larger for the price and only had 2 prawns per soup ....but nonetheless ....the soup was incredible and so were the spring rolls.... we went there near closing time (9:40 pm) and they close at 10 pm...the service was amazing !! They weren't pressuring us to leave and were still very welcoming ...considering we came so late and were the only customers there ....the inside is clean and very beautiful and fancy ....the Waiter said that Sundays after 730 it gets less busy so great tip to know if you looking for a quieter place to go Sunday eve...I'm extremely impressed and Deffinty will go there again ! read more

Thai Basil - Tom yum chicken and prawn soup with crispy vegetable rolls - Thai Near Me - Richmond Hill, Ontario

used to love this restaurant....tonight had the worst experience ever. Ordered takeout, we're vegan. got home and the food had meat in it. Called the restaurant to explain the situation and they replaced the food and offered to deliver the food. Driver comes with the replacement food and at my doorstep, asks me to show him the food with the meat, makes me put my hand in the takeout container of curry to pull out the meat and show him. Opens each dish that had eat in it, and made me show him the meat in the dishes. This was ridiculous....having to stick my hands in the food, ON MY DOORSTEP. 1 hour later, the restaurant called me 5 times in a row, my wife picked up the phone, and the restaurant representative to explain that there was no meat in the food and we made a mistake. She continued to argue with my wife for 15 minutes to state "i'm just telling you there was no meat in the food and that you should tell us if you can't eat meat or eggs etc, that the restaurant never made a mistake and that I made a mistake in not telling the restaurant what the definition of vegan is" The representative just kept repeating herself that they were not at fault, there was never any meat in the food (LIARS) and that they want to clarify if we ever order again with them, to clearly state that everything vegan's can't eat. This representative REFUSED to listen to the customer and acknowledge that they put meat and eggs in our food. didn't care that my wife also has allergies to food and could have gotten sick if she ate the contaminated food. This is the 2nd time they put meat in the food in error....but the 1st time they refused to acknowledge their error....and then called to argue that they were never in the wrong. NEVER GOING BACK....WILL BE TELLING EVERYONE I KNOW TO AVOID THIS....it's a shame because it was the only good thai restaurant in York region. read more

this is a pretty nice restaurant for thai food. i really like the decoration inside because it somewhat makes you feel like you're at an authentic thai restaurant. i come here quite often and most of the time i would order the thai bbq pork. (im not a huge fan of the other food too much because i usually hate how some thai food taste sweet to me like homie i would rather just eat a dessert and go xD) this is a part of their lunch combo and so it comes with a bowl of tom yum soup and two spring rolls .. moving on to the taste of the bbq pork, it's really good! the meat is chewy and a little crispy on the outside which really brings the whole thing together. there's this nice sweet and spicy sauce that you can eat along with the rice or pork! rly good whenever i feel like splurging, i would get the beef (or pork i don't really remember which). if you get two kebabs it comes with this really bombass peanut sauce. goes absolutely beautiful with the taste of the kebabs MMMMMMM read more

We ordered takeout from here several times now and they are very consistent with the quality. You know what you are getting. We usually get the pad thai, brisket, and chicken rice. We've also had the mango salad which is very nice. The mangos were a little too hard, though so we didn't get it again. I prefer them a bit riper.Overall, I really enjoy the flavours of Thai cuisine and although some dishes are very spicy, I don't mind that. The portions are a good size for sharing in a group and the delivery is fast. A great place to grab a quick bite once in a while. read more

This place was a huge disappointment. I would highly suggest you try somewhere else if you want a consistent and enjoyable experience. The menu is really hit or miss.. and by miss, I mean epic fail. The coconut soup we ordered as an appetizer was so horrid.. lacking real flavor or ingredients - but lots of fish sauce - extra salty :( Nothing like any pictures posted on here -- thats for sure! Their Spring rolls were a huge let down.. how hard is it to make a spring roll? Apparently super hard at Thai Basil - the coating was super thick - you could barely bite into them... My husband ordered peking duck and his takeaway thought was - this food isn't fit for human consumption. YUCK. It was PLASTERED in bbq sauce and the meat itself tasted like luncheon meat. Totally gross. It did not taste authentic and was truly laughable as a dish.. except when we saw the bill and the cost for a couple of pieces of garbage mystery meat and a load of bbq sauce.. Could they really be serious? Wow.. I ordered yellow curry which was okay -- but overall.. not worth ANYTHING but a bad review on yelp. Super disappointing as we came along way to try this place out. Whoever claimed this place is a Michelin star quality establishment was either paid by Thai basil to write that review or is a part owner of that business.. because their food is FAR from good - let alone Michelin quality. The service was lacking. Diner beware.... read more

Horrible survive, I am right now sitting in the restaurant it's 8:12 pm on a Friday night it took them more than 20 min for even a server to look our way. read more

Not impressed. The food was OK not great. Massaman curry was good with chicken. The fish cakes were tasty and the mango salad. The Basil chicken was OK not awesome. Garlic beef wasn't good at all. But worst of all was the service. It was horrendous. The slowest service I have had in a long time. Just too frustrating. read more

The atmosphere and decoration is very unqiue and nice. We ordered a tom yum noodle soup and a chicken pad thai. The noodle soup was great, tasted a little sour with a kick of spicy in it, not too spicy but just enough to make it last on your taste buds. The pad thai was also good, the sweet and sour balanced well and noodles were not over cooked. I would recommend my friends and family coming here to eat and I will come again. read more

Thai Basil - Pad thai - Thai Near Me - Richmond Hill, Ontario

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Apparently this is the second branch of the more known Thai Basil located in Bloor. I had to try this place out with the couple of Dine.TO awards posted at the front drawing me in. I've never gone to the original but have to say I'm quite impressed with what I have been served here so far. I'm in no position to say how authentic the food is but I can definitely taste the Thai ingredients in it, like palm sugar instead of sugar, the lime leaves, the lemongrass, galangal, where I cannot say the same for other restaurants I've tried. Servings size is more than satisfactory and they don't skimp on the ingredients. Mango salad is mostly mango (not extenders as I've seen many times elsewhere), a lot of coconut cream over milk, (therefore sauces are very thick) etc. This is only place in I've tried in my lifetime where I actually appreciated a bowl of tom yum. Never liked that stuff but I thoroughly enjoyed this one. According to my wife it was almost exactly like what she had in Bangkok albeit this one was not as hot (and yes it was hot). Overall, excellent food so far, I have yet to be disappointed. read more

Ordered take out yesterday for a girlfriend and I, it was delivered before the suggested time which is always good. Ordered the shrimp pad thai, chicken pad thai and the tum yum soup. All delicious and full of flavour however, the seafood tum yum (what's written on the menu) soup only consists of shrimp and mushroom, for 6.95 please put more than TWO shrimps and 4 pieces of MUSHROOM in a large cup full of broth. I will ordered take out again just not the soup. read more

Another stellar meal at Thai Basil. Came for dinner this time and noticed that my favorite dish (Mussamun beef brisket) is $10.95 during dinner. When I ordered the same dish for lunch it was $8.95 and it included white rice. Much greater value during lunch. Other than that everything is just as good as I remembered from the first visit. Most memorable is the curry sauce of course and it was once again so good that I poured it all over my fried rice and even the pad Thai. read more

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Great lunch place and value for your money. Came with 4 work friends and we loved it. Lunch combos are huge portions so next time we will share. Love it....will be back! Waitress a little snobby but food and value worth it. read more

Thai Basil - Thai Basil Lunch Pad Thai...big lunch portion! - Thai Near Me - Richmond Hill, Ontario

Been here about 3-4 times now, usually just to satisfy my Panang Curry and/or TomYum soup craving. they make it pretty well, with just the right amount of spice and sweetness for both. the atmosphere is nicely rounded out with cultural decor, but it does get pretty loud as the tables are close together. the service is decent.. when you can get some. it's pretty hard to flag someone down since it gets quite busy during dinner time. all in all they get the job done, and I always leave full and happy. :) read more

Definitely not authentic Thai food, over priced for low quality. At best it was spicy Chinese food! Food was sent back 3 times and each time our request was not followed! The main dish was $15.95 and didn't even come with steamed rice! Lunch for two cost $61.00 I left hungry and unsatisfied. Management didn't even take off $1. Padthai is to come with coriander, lime and nuts, instead tofu disguised as chicken! Very disappointing! read more

I was there yesterday. I had beef brisket. It was the worst beef I had in my life. Only veins. We took it for the cat but he also could not eat it. read more

This is a good place to eat Thai food. We had the larb salad, smoked duck salad, appetizer sampler, green curry chicken, yellow curry chicken, seafood pumpkin (winner!), beef brisket curry, Thai pork bbq for the kids, and the coconut and pineapple fried rice. Yeah we were pigging out and the food was good! Just a bit too pricey. But well, eat less often ;) read more

The wait was ridiculously long. My group had to wait more than 20 mins for a table even with a reservation, and at the end we had to be separated into 2 tables. What is the point of a reserving a table then? Anyhow, the food was meh. We had a pad Thai, steam fish and chicken green curry. Nothing special. I know good Thai food are hard to come by in Richmond hill area so that why I rated a 3 stars. This would be a good option if you are looking to pay more $$ for Thai Express quality. It's definitely not worth my 20 min wait. Probably won't come back again at least not with a group more than 8. Disappointed. read more

Really good, lots of flavor, decent service, nice restaurant. Slightly expensive for thai food but worth it always solid.

UPDATE: 2 weeks later - Tried two other dishes Pad See Ew: Edible, but nothing to write home about. Everything was a little dry starting with the noodles and onto the chicken. Green chicken curry: Also edible, but nothing to write home about. Chicken is dry and the dish itself is incredibly plain. Other than chicken and curry sauce, they include one soggy slice of eggplant. No red peppers, even though it's on the menu. I've downgraded Thai Basil from 4 stars to 3 stars read more

3.5 start review!! I came here on weeknight with a party of 4. I ordered the: vegetable green curry - really tasty and flavorful chicken panang curry - tender chicken (and lots of it), really nice heavy sauce. spring rolls - nothing special, i wouldn't order them again. You could probably share of curry order between two people. Rice is not included in the order, so you have to order it separately. Service was good and food was quite enjoyable. Wait staff was constantly around and refilling our water. read more

I came here with my boyfriend and I ordered my thai favourite pad thai, and he ordered the fried rice in coconut. To be honest, i have had pad thai in so many thai restaurants including the west, but pad thai here really did not taste what I have expected. it did not even taste as good as a fast food thai place in BC. I tasted the fried rice in coconut, it looks very nice from the outside, and it tasted just like what we have expected. The service there was not bad, and I like their decoration inside their restaurant. it looks very sophisticated to us. I give this restaurant a 3 star mainly for its decoration and location. read more

Nice environment , nice decor and diner set. Nice place for romantic date. Third time visiting this place and I noticed Waitress don't seem to smile at all maybe it's just me. Prices are reasonable. I got to try red, green and yellow curries. Majority of dishes are made with coconut flavours. I love their red chilli fried rice which why I visit this place. read more

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The lunch specials are the best deal! Whether you choose one of the curries or the Street style pad Thai, you can't go wrong. The accompanying soup and spring roll are tasty too! Also, the staff are super friendly! read more

I have given this restaurant several opportunities to get it right. Rarely have they ever got it right, from poor service, to cold food and numerous other negative experiences. I totally give up and hope to never revisit this restaurant ever again. If you want good Thai food, with efficient friendly service, don't come to this establishment. read more

We came upon this place after leaving Restoran Malaysia because of their lack of credit card/debit card payments. Thai Basil has beautiful decor and the food is good but way overpriced for simple Thai dishes that can be found in greater quantity and at a fraction of the cost. We ordered a two drinks, deep fried calamari which was highlight of our entire meal, basil chicken which arrived in a small platter with 1 shredded chicken breast - enough for two people? Barely. Finally the Bangkok pad Thai with chicken and shrimp which was plenty for two people, good depth with regards to taste but lack lustre in presentation. The dish was bland looking with absolutely no colour - the dish's saving grace was the taste which we'd give 3.5/5. read more

For the price of the food, we felt like the quantity and quality was not there. The pad thai was too sweet with little shrimp and chicken. The green curry lacked any substantial pieces of meat and frankly we felt like it was a vegetable curry instead. Plus the wait for 2 dishes was over 25 minutes and the restaurant was not even full. Would not order from here again as it was not good value and mediocre at best. read more

First time I came here with a friend, I got a combo dinner for 2, which comes with spring rolls, salad and a choice of 2 entrees. We got pad thai and vegetable green curry. The pad thai was very average, curry wasn't bad. Mango salad was not fresh, mango wasn't ripe yet and was pretty firm, so I really didn't like it. The service here is very bad. Yesterday I came here for the last time. We ordered Tom Kha Valay (seafood coconut soup) and Tom Kha Kai (chicken coconut). The soup itself was the same, they just threw chicken in one "broth" and seafood (weird, really) in the other. I couldn't finish it at all. The mixture is like water mixed with coconut milk from can. It was extremely sour and coconut barely tasted at all. Not even to mention one shrimp, the rest were some weird spongelike seafood, that i decided not to eat. The yellow curry was alright, but not a lot for a price. Service wasn't great again. I wouldn't come here. read more

I found that their food was always really tasty. I was hesitant to try it at first based on it's location but was surprised at how much I enjoyed it. My favourites include the tom yum soup, eggplant and they also make great cocktails. read more

Thai Basil - Rosebud Cocktail - Thai Near Me - Richmond Hill, Ontario

Visited this place for lunch and dinner twice. There are hits and misses with all their dishes, but one thing is for sure, portion is too small and over priced. $6.50 for a tiny and I mean TINY bowl of tom yum soup is just outrageous. One vegetable dish was just crap, food court dishes had more ingredients than them. Services were ok. read more

I absolutely LOVE it here! I'm so glad I stumbled across this restaurant as I was heading to one of the stores in the same plaza. The place is clean and the food is full of flavour. The prices are really good too, especially for their large portion sizes. The presentation of their dishes are creative- especially the pineapple rice which is served in a hollowed out pineapple. I introduced this place to both my parents and boyfriend, and we order from here all the time! The only thing is, if you are planning to dine in, it gets get busy (which I guess is a good sign). When it's like that, the service is quite slow. Other than that, I would definitely pay this restaurant a visit- a must-try!! read more

Not satisfied, Not returning. Had to wait ONE HOUR before we received our food. (1 order of Tom Yum Soup and 1 order of Beef Panang Curry). Tables that were seated half an hour after us, received their orders before we did. Service was not professional - every time we inquired with the staff about the wait time, they would run off and not return with an answer. Decor/ambiance is nice if you are looking for an authentic experience, but make sure you are not on a time crunch. read more

I've visited Thailand before and I am very impressed with Thai Basil because it tastes pretty authentic - especially the curry and the pad Thai. Service is food and the price is very reasonable. Highly recommend!!! read more

If I could, I would rate them a zero. My family is African American and we tried eating here. The server was downright racist. Our table had food allergies and we asked for specific items to be deleted from our food, I was willing to pay for the inconvenience. We were told that we could not be accommodated. I started to see the pattern after we asked after 3 dishes and simply took my business elsewhere. read more

Been here a number of times and find the food a hit or a miss depending on the dish. The good thing is that they have a lunch special that lasts until 5 pm so sometimes if I finish work early I can still buy a lunch special, which I prefer because I like to eat a variety of things in a meal and you get soup, a spring roll, and rice (if you don't get a rice/noodle dish). Green Curry - Damn, it's spicy. Unfortunately way too spicy for me, but if you like spicy, you'll like it. Pad Thai - doesn't taste authentic. Kinda tastes like they use ketchup? Pad See Ew - This is what I usually get. I always ask for extra sauce since I find it a tad on the bland side and they've always accommodated but recently, they said it's extra, which I don't really understand since all I really want is for them to put some more splashes of soy sauce on my noodles. Thai Noodle Soup with Chicken - I guess this must be the Thai version of chicken noodle soup but I personally did not like it. It was just kind of blah flavour wise. read more

Great food, ordered many times. Always delivered quickly, hot and fresh tasting. Recommend!

really good food!! flavorful and all staff is super friendly everytime. only thing ive noticed is that its usually pretty cold inside. tip! try the panang curry, really nice :) read more

Terrible customer service. My sister in law placed a large order Friday night for Sunday pickup. The order was read back to her by the restaurant. My brother went to pickup the food on Sunday as planned and the restaurant flatly denied receiving any such order. Rather than offering an apology and putting a rush on the order , they made us feel stupid and we left with no food for our guests and a bad taste in our mouths! We will never trust this restaurant again!!! read more

Okay food, but horrible service. I found the staff to be quite rude and likely will never return. On top of that: - The soup my wife ordered melted on the way home and spilt all over our car - The meal my wife ordered made her quite sick - One of the appetizers we ordered was not in our bag when we got home. The sad part is, our favourite restaurant up the street called Sweet Basil recently shit down, and now this is the only alternative. More selection needed in this neighbourhood. read more

Food was good. Order the pad thai. Wife and i go all the time

The green curry is the best. Will definitely come again.