This is the second speciality cake that this bakery has done for me…read more.. My son graduated from Sam Houston State University, and this cake hit every mark; academically and socially... This is how my guests ranked this cake: Structured - 10 Taste - 10 Overall Presentation- 10 Whether you are getting a slice of cake or having a speciality cake made, That's The Cake Bakery is the number bakery in the DFW area!!! I recommend this bakery to anyone who wants quality work and professional services... Thanks again for everything!!!

My sister and I have been a loyal customer of That's The Cake in Arlington for over 15 years, and…read moreafter this experience, I can honestly say I will never order from them again. Before my sister placed an order, she called the bakery to explain the exact color she wanted. She was instructed to place my order online, select "gray," and then call back with the specific shade so it could be noted on the order. She followed their instructions exactly and specifically requested charcoal gray. She even told them the cake is on the website and told them where it was on the website. She wanted it designed exactly how it was on the website as well. When she arrived today, 7/14/26, to pick up the cake, she was completely shocked. Instead of charcoal gray, the cake was green. Not a darker gray. Not "slightly off." Green. I've attached photos of what we ordered versus what we received because the difference speaks for itself. She had spent over $100 on this cake, and it was for a special occasion. At that point, she didn't have time to wait for it to be re-frosted as the cashier mentioned it would take awhile, so she was forced to take a cake that looked nothing like what we ordered. What made this experience even worse was the way management handled it. The cashier could clearly see how upset my sister was and at least showed compassion. The manager, however, showed no empathy, no accountability, and no concern for the inconvenience his bakery caused. After she left, my sister called me (Candice) completely frustrated - so I called to speak with the manager. Instead of taking responsibility, he claimed there was "no way to verify" that my sister had called to specify the color--even though she was simply following the instructions his bakery gave her. He didn't try to resolve the issue by saying "I'll talk to my staff to see what happened". He COMPLETELY dismissed all accountability of HIS bakery negligence to notate our order of the specific color. Then he went a step further and told me that he personally offered to re-frost the cake himself and that my sister refused. I called and asked my sister if this was true and she said NO. So he blatantly lied to my face. She said the manager spoke only a couple of words to her while she was in the store and never once offered to personally fix the cake. Hearing that he fabricated that conversation was more upsetting than the cake itself. To add insult to injury, the only resolution offered was $20-$25 back on a cake that cost over $100 and was not what I ordered. Even the design/decoration was completely wrong. Businesses make mistakes. We can forgive mistakes. What I cannot overlook is dishonesty, lack of accountability, and poor customer service. If the manager had simply apologized, owned the mistake, and made a genuine effort to make it right, this review probably wouldn't exist. Instead, we were left with the wrong cake, an inadequate refund offer, and a manager who chose to deny responsibility and misrepresent what happened. After 15 years of supporting this bakery, this experience has permanently changed our opinion of the business. The cake color was disappointing. The customer service was unacceptable. I will not be returning, and unfortunately, I cannot recommend That's The Cake to others. Still waiting on that disrespectful so called refund of $25 as well.

Char's has anything and every thing you could ever need or want to bake. The molds, decorations,…read moreflavorings, colors, etc. are all very inexpensive and the choices are amazing. Char will help you with some great tips, she baked every birthday cake I had pretty much from age 5 to 21, or offer anything she can on how to get what you need if she does not have it. If you run a home cake business this should be your warehouse.

Sad this place is closed, I grew up coming here. This town is missing a good cake decorating…read moresupplier.

The cake is very good. Great actually but the owner is the rudest most inconsiderate business…read moreowner I have dealt with. She made a mistake on a 700.00 cake I ordered and then treated it as if it my error. We had it written on the order, I paid extra for it and I had to prove to her that she didn't do it before she grudgingly agreed to (not refund for the mistake) but give me an almost worthless (gift card). Bought cake there on Wednesday and I must say that she has a young Black guy working that understands customer relation and he has lasted much longer than anyone ever has. He is warm, smiling and courteous...an anomaly in that store. I hate the service and usually swear I'm not going back..,BUT THE CAKE IS EXCEPTIONAL!!!! That keeps me returning. As long as the young man works there, it will be a pleasure to return. Great cake!

Too good to go review: I ordered through too good to go to try for the first time. I got 4 cupcakes…read moreand a strawberry margarita cheesecake slice with my surprise bag order. The cupcakes were strawberry and the cake was moist and on point. The cheesecake was very tart and it lacked density for me. It's one of those smoother silkier cheesecakes which I'm not a big fan of but the taste was good if you like tart. I also bought the cake sampler box because I've dreamed about getting married and doing cake sampling. I'm not getting married yet but I did have an opportunity to sample all the cakes.... #winning!!! Omg... there were so many good ones. My super faves were the almond and the chambord cakes. The flavors were chef's kiss!! You could taste both flavors and they were just so nice. The cake again was moist on all 9 pieces and the frosting on every piece was smooth and delicious. I'm a cake fanatic but I truly love icing and their icing was bomb. The ambiance is super cute cake shop vibes - exposed brick beauty. LOVE this place. Ate my last piece of cake today....It's an EMERGENCY must get more!!!

I've only used them as a bakery a couple of times over the past 20+ years. They make good stuff…read more But at great personal risk, I'm going to share a not so secret secret. This is absolutely THE place to go for kolaches. You know, the sausage roll kind actually known as a klobasnek. These are the absolute best you'll ever find and they are half the price of anywhere else. Each roll has two sausages wrapped in cheese and hint of a sweetness somewhere in the process. They are delicious, perfect, and cheap. Where other places will make you cry at getting half a dozen, you'll get a dozen here and think maybe you should have gotten 18. But don't, save some for me.

Not like it used to be at all. I ordered my usual six cupcakes... White with cream cheese frosting…read more The cupcakes are hard on the tops and the cream cheese frosting is way too sweet. I suspect that they did not put any or enough of the cream cheese in. When I called to ask about it, They said that they did it. The cupcakes are dry.

A Sweet Experience at Cake-aholics!…read more As a first-time customer at Cake-aholics, I honestly didn't know what to expect, but I'm so glad I stopped in! I tried several items, including the chocolate cake pop, red velvet cookie, red velvet cupcake, and chocolate Oreo cupcake, and everything was incredibly tasty. The desserts were rich, flavorful, and had such a satisfying texture. The chocolate cake pop was decadent without being overwhelming, and the red velvet cookie and cupcake had that perfect balance of sweetness and richness. The chocolate Oreo cupcake was definitely a standout for me--chocolatey, indulgent, and packed with flavor. You can tell there's attention to detail in the desserts. The atmosphere is one of the things that really makes Cake-aholics unique. The café is designed almost like a fancy, whimsical tea party, which gives it a fun and elegant feel. One of my favorite details was seeing the artificial four-tier cakes displayed throughout the café. They add a really cute, over-the-top bakery aesthetic and make the space feel very intentional and photo-friendly. It's the kind of place where you could easily meet a friend for dessert, have a cute afternoon tea-inspired outing, or stop by simply to enjoy the atmosphere while treating yourself. The service was also a highlight. As a new customer, I was greeted with great energy, which immediately made the experience feel welcoming. The service was fast and efficient, but still friendly. That first impression really matters, and the staff definitely made me feel comfortable rather than like just another customer. For a first visit, I was really impressed. Between the rich and delicious desserts, unique tea-party-inspired ambiance, and welcoming service, Cake-aholics made a great first impression. If you have a sweet tooth and enjoy a café that feels a little more whimsical and elevated, I'd definitely recommend giving them a try! Would absolutely come back to try more!

This bakery is by my house and we used them for my wedding cake. We enjoyed the experience of…read moresitting down, discussing our design and trying the flavors. Our cake was a hit with family and friends! When it came time for me to host my best friend's bridal shower, the cake was a no brainer. Her cake was simple yet stunning and the blend of strawberry and champagne was yummy! I will continue to use this bakery for all future events.

First time, last time. Called here to order a cake for my wife's birthday, was told I would need to…read moresend the order in via email, so the cook could review it and have all the details, verified the email address twice then sent in the email and received no response. I called again was told the cook would get back to me, but they never did. Finally on the eve of my wife's birthday I rushed over on my lunch break and when I informed the lady at the register I'd never heard back regarding my order, all I got was an "oh I'm so sorry" with no further explanation. I bought some cupcakes and left as I was out of time to make alternate arrangements. If this is how you guys treat paying customers you don't deserve to be in business.

Don't expect to find a picture of a cake online and think that is what you will get. The flavor was…read moregood but the attention to detail was very lacking. A few people made comments about it looking like a horse not a dragon. 2 things that were in the picture weren't in the cake. My wife liked it, had she not I'd give it a 2 star. It wasn't a terrible experience but in the email I sent several pictures and specifically said tell me which one y'all can do the best job on, I got a quote for all 3 cakes I sent which to me means we can do them all.

I really love their cupcakes. They're very tasty, I love the salt caramel in the first day cake the…read moredecadent cake carrot cake there's so many choices. The people are very friendly and happy to help you out. You can get it with icing or without... But why without in my opinion? It's a cute little store. There's a little booth to take pictures in and cute little tables to enjoy your cupcake if you want to eat out after dinner. I will be taking mine home though because it's too hot. When I have a craving, I have to come.

This was a convenient little stop in when I went to see the doctor in Arlington, I have about an…read morehour drive from my home. I wanted a little sweet cheering up and this was the spot I chose from yelp reviews. I will say that I was not really greeted and the girl seemed to feel a little uncomfortable behind the counter. maybe she was standing in for somebody I'm not sure. She was not really friendly, but that's OK, I was friendly. I chose a Sundae cupcake, which was adorable, but unfortunately fell over on the way home due to my driving! I got the lemon crisp and the decadent chocolate cupcake. They were very good! It's a small shop just gets you right to Business. Just get your cupcake and get out the door lol!

Amazing cakes!!! The…read moremost important thing I'm looking for is a great tasting cake...but these cakes are more than that...they are delicious and stay moist and tasting great!!! The second is the design...she made the design exactly what I wanted...not only once but twice! The first cake was Harry Potter themed...the second was a reproduction of a car I had purchased for my son. The art work was truly amazing!!! I can truly say I can't imagine getting my cakes anywhere else!!!! I live in Frisco, and I'll be back again and again!!!!!!! Highly recommended!!!!