Really nice customer service. They don't over charge you on installation. They explain everything that they are going to do.

I am new to owning a trailer, so when I took a trailer I recently purchased to Matt and his team, they surprised me with how thoroughly they inspected the trailer. They repair some minor issues and sealed some areas of the trailer that had light damage. When I needed a new hitch installed, Joe did the work efficiently and got everything set up correctly. The cost for all services I have had them perform was reasonable and the service is excellent. I will be visiting these guys again as I need work completed on my travel trailer. read more

Tony and team were quick to respond, knowledgeable and went out of his way to help fix my hot water heater!

Highly recommended for customer service and trailer service. We have used That Trailer Guy for a few years now and Matt and Tony and the staff have treated my Mom the best ever. They truly care and it shows. Whenever we have called they always come out quickly and prices are great. Thank you so much for your amazing customer service!! It's hard to find these days. read more

We are very happy with The Trailer Guy! Matt was knowledgeable, communicative and very helpful. We dropped our RV off one day and picked it up the next after minor repairs. The price was reasonable and all work was described in detail. Thank you!! read more

First of all, I want to say that these guys always do a great job when they come to work on anything you need help with. However, my last experience with them left a sour taste to say the least. We were having an issue with our automatic leveler (it had locked up on us). We had a friend take a look at it, and neither of us could figure out why this was happening. After a short spell, my wife decided to call the Trailer Guys. During that wait time, I "almost" tried leveling our trailer again but decided to just wait. After about an hour the help (Trailer Guys) arrived. We explained what had happened and didn't know why. He didn't really have any ideas either. He opened one of our undercarriages and didn't visually see anything. He didn't touch "anything". He went over to the leveler button again and pushed the button. It started working again. He even said that he didn't do "anything." We kind of laughed about it and then my wife asked how much we owed (thinking it would be a very small charge if ANY at all). He then proceeded to tell us it would be $165!!!! We thought for a minute that he was joking. We were dumbfounded. Not to cause any issues, we just paid it. We were furious to say the least. Now, we would have understood if they had to drive a way out to get to us, or if they had actually DONE something to fix our issue, but they didn't do ANYTHING. Also, they are literally 2.5 miles from us. So, it's not like they had to drive a while to get to us. My wife and I have always had such great response and service from them, but this was VERY frustrating and in poor taste that they would charge an amount like that for literally doing nothing. They could have at least cut the price in half!!! We felt it lacked any kind of customer service/understanding and was very unprofessional. We will now be thinking twice before we give them our business again. C'mon guys! Work with your customers. read more

Highly Recommend! Very responsive, straightforward & honest! You won't be disappointed. Will be the first guy I call if I ever need anything. Thank you again Matt! read more

Went out of his way to help us prepare our fifth wheel for a new owner. Spent thirty more minutes on the phone with me helping me diagnose a problem. Using this little company was so much better than using a dealership. Everybody was positive, encouraging, knowledgeable, and the work was done quickly and skillfully. His wife is a hoot too - knows more about RV issues than most mechanics. Prices weren't cheap, but were fair and less than the local dealerships. read more

Matt was awesome helping me fix a brake problem on my cargo trailer. The manufacturer had asked me to get it fixed at a local shop, but everyone was booked up for weeks. Matt explained that he was also booked up, but offered some advice on how to correct the problem. It took me about 10 minutes to perform the process and now the brakes work. His free advice saved me from spending more time calling around and eventually having to tow the trailer somewhere for the repair. I fully recommend him for servicing your trailer. read more

I can not say enough good things about this place, We lost our power on our RV late Thanksgiving eve, We called and left a message about it about 7:00 am the next morning, Not more than an hour later there was a " That Trailer Guy " truck in our driveway. They were closed for the day but still made a service call to our place due to the urgent nature of the call . Matt was extremely knowledgeable about the problem and had our problem fixed quickly. Thank you That trailer guy ! read more

Outstanding experience with Matt aka Trailer Guy! Had a water heater issue on our 2017 motorhome that he quickly diagnosed and had the part in stock. I found him on Yelp while on the road between destinations and was in and out in 30 minutes. Great guy plus he lives on a farm so plenty of critters to see. Highly recommend! read more

Our previous 2004 16-foot trailer needed quite a bit of work and we brought it here. Our season was over and it took a month to address all issues, but they were taken care of and I am grateful for work well done. We had structural and electrical issues and they did a fine job. I recommend them without hesitation. We've since sold that unit and bought another, but if ANYTHING develops on the new unit we'll bring it here! read more

the best of the best! these guys are amazing. actual experts!! they are so good! always go the extra mile! read more

That Trailer Guy (Matt) has been helping me with our little 'Land Yacht' since 2015 when we got it....This visit, we got some solar panels installed, brakes renewed, bearings repacked, a water line leak fixed and a Soft Start installed in the air conditioner so our little Honda generator could start it. As per usual, it was a fine experience from our point of view. I can't say enough about this business and suggest you get an appointment well in advance as a good few folks also hold him in high regard. -Veteran '66-68 read more

It was such a breath of fresh air to meet Matt on Weds. After getting jerked around by Curtis Trailers once again (they always quote 5-10x what something should cost with always a 2+ week wait), my mom was happy to receive a recommendation about That Trailer Guy. It was a bit of a drive, but so worth it. Matt was able to fix my mom's 2000 17' Roadtrek for a fraction of the cost Curtis Trailers was quoting (they really should be ashamed of themselves!), and we were able to pick up the Roadtrek two days later. In a day & age where customer service seems almost nonexistent, it was truly heartwarming to come across someone who seems like a really genuine & honest businessman. You also walk away feeling very confident in the work he did because he explains what he did and how & why he expects it to be a permanent fix. I cannot recommend Matt enough. I hope he stays in business for many years to come. read more

That Trailer Guy - Trailer Repair Near Me - Dundee, Oregon

Rip off! I called to see if they could fix my fridge. He asked the brand name and sent someone who was already in the area. He immediately said he , didn't know how to work on my model, and charged me $149! Why send someone if they don't work on that model? Just to collect the $149.00. Ripped me off read more

We have a 2015 Voltage and I had a broken cable on the black water tank. Matt was able to get me in for repairs in a very reasonable time and also fixed the problem quickly. I'm not used to getting things Ina nd out so quick and at a reasonable cost. I would highly recommend "That Trailer Guy" for all your RV needs. read more

Matt is AWESOME!! He has an awesome staff. Melinda got right on it and was very responsive to our problem when we called. She understood our urgent need and we couldn't believe how fast they solved our problem. Within 3 hours from the time we called, Matt and his employee (sorry, I can't recall his name) were here and gone and we will be able to get on the road today. They were professionals in every way. We live full-time in our 2015 Redwood 5th wheel trailer. Upon arrival in the RV park, we discovered a problem with our tandem axle, the tires were 1/2 inch apart on the right side. We were able to determine the leaf spring shackles were broken. Matt indicated it could have been faulty installation at the factory. We had called other mobile repair shops and they weren't able to come out or didn't want to do it. We were not able to stay where we were because of Memorial Day reservations so we were getting a little panicked. We called Matt at 2:15 and they came out immediately. We can't thank him enough. In fact we will be taking our trailer into his shop to have all shackles replaced with heavy duty ones and other minor repairs. read more

My refrigerator lost all power at 11pm on a Friday night. I texted Matt at 11:30pm and he called me back at 8:30am and had my problem fixed by 10am Saturday He always responds promptly and is very thorough 5 stars for sure read more

Matt is a great guy, providing a great service. He's knowledgeable and helpful and we would absolutely take our toy hauler to him again. I highly suggest him to anyone in or near Yamhill County! read more

Matt is Amazing!!! We bought our little Airstream used and the previous owners said they had never used the heater. It would not work for us so we took it to a local Airstream dealer and they charged us a ton of money and worked on it twice. Said it worked in their shop but when we got it home, never worked properly for us. After 4 years of using alternative heat we found "That Trailer Guy". Matt fixed our heater quick and easily!!!! I am telling all my trailer friends about my experience here and HIGHLY recommend Matt and his team. We are super picky about our special little trailer but feel we have finally found an RV shop that we are confident in. Thanks AGAIN Matt !!!!!!!!! read more

Had a shower leak on our first trip with our new camper while in McMinnville which we discovered on a Sunday 2 days before heading off to more remote locations on the coast. Got a return phone call to our message within hours from the owner even though the shop was closed that day and they were able to get us on the road again on time even though it required a special order part. Fantastic service, highly recommended if you're in a jam. read more

Amazing service once again. The level of customer service we received at That Trailer Guy RV Repair is unheard of in the RV service business. Plenty of dealer service centers could learn many lessons from this establishment! read more

Brought my horse trailer into them to have some regular maintenance done. The man I spoke with was incredibly unhelpful and seemed to know more about what I wanted than I did. The bare minimum was done to my trailer and came out looking worse than when I brought it in. He told me that things needed to be done to the trailer that had just been done a month before. The entire process was unnerving when all I simply wanted was just yearly maintenance. We have used them in the past and the man that, I believe, started the business, has always been great. So I don't know what the hell happened. read more

I was in one of an RVer's dreaded nightmares, a kitchen slide out that would not retract. Matt and his associates got on the problem and with some muscle and a lot of creativity, they were able to get the slide in so my wife and I could continue on our journey to Canada. In speaking with him, it sounds like there isn't an RV issue he couldn't solve. How nice it is to know that there are people like Matt who do an honest and competent job. Thanks, Matt! read more

I was at Autozone trying to troubleshoot my truck. I was really nervous because I had been working on this problem for a few days and I had a big trip coming up, this past weekend. I didn't think I would figure it out without either spending a lot of money or time. When by chance, Jason, walked up. We got to talking and he asked if he could listen to the engine. After a few minutes he not only figured out what the problem was but also what parts I needed. I offered him some cash for the help but he refused and gave me his card instead. I just got back from my trip and I'm happy to say it was a good fix. I had absolutely no problems and I hope to do business with him in the future. read more

Matt got our new X-Terra set up properly to tow our 19' ultra-light trailer with just the right equipment. He's also going to help with some custom work, not being a trailer dealer he will let you know what will work and more importantly, what will not. It's great to have someone helping us get started with our new 'sport'. read more

Matt, truly is "That Trailer Guy" who is the best! His knowledge, and experience is top notch! We have used several RV services in the area, but none compare to Matt's. His willingness to provide accurate diagnosis of the problem, resolution, and excellent customer service is beyond amazing. His rates are reasonable, and there have been times we have called him in an emergency and he was there within 5 minutes - honestly!!!! Due to his professionalism, personal manner, and quality work - l have dubbed him "The RV Whisperer"! read more