We asked for a technician o make some adjustments to the Trane system we bought in spring of 2025…read more James, who has worked with Wright Home Services for more than 15 years with Trane products, made some adjustments, and the system continues to keep us cool. The Trane system was installed by Wright in April 2025. Quite an upgrade compared to the nearly 20 year old system we replaced. All in all, we have noticed a significant decrease in energy consumption and cost.

My Trane died and given that it was about 15 years old, the part was unavailable. That is how to…read morestop a Trane btw, obsolecece. Nevertheless, it was a very low maintenance unit so I decided to go with another. The sales rep Jason gave me a few options and his throughts on trade offs. I wound up deciding to get another faily high-end Trane and I'm very happy with it. Write Home Services installed the unit and did a great job. I enjoyed all of my interactions with the workers from the repair tech, sales rep, and installation crew. This is a good company to work with.

A technician came out last year to inspect my AC and add Freon, and at that time the service was…read morevery responsive and professional. During the visit, I was told that my coil would need to be replaced and that I would receive a quote. Unfortunately, I never heard back and had to follow up myself after a week. This year, I reached out again--my first message to Tony was completely ignored. I followed up a second time and eventually got a response asking for my availability. After I provided my schedule, I didn't hear back again. In hindsight, I'm glad I moved on--I ended up using another company that replaced the coil for about half the price.

Finally an honest AC company. They came and fixed the problem unlike another company that wanted me…read moreto change my pressure switch for $450 after proving it wasn't the problem. It wasn't it problem it was debris in my line. Will be using them from now on!!

Extremely pleased with the service I received! Was grateful the tech was able to come within 1.5…read morehours and late and night, having no AC for 4 days was miserable! Within an hour the tech was able to diagnose our problem and get our AC back online! The service call and estimate of repairs was well worth the money! We were in the market for a new AC maintenance program and very happy to hear that TX Air Repair offers one!

I personally negotiated this contract and spoke directly with the self-reported owner by phone. His…read morecommunication style was aggressive enough that I had to stop the conversation and ask him to take a breath. I observed that the owner left a kink in the AC line on a brand new system install. I have photos documenting the condition of the line set and wall penetration before it was covered with foam. Homeowners: inspect the work yourself before the crew leaves, document everything in writing, and consider red flags like someone getting agitated at basic questions.

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.

Well, it's only been a few months since my last update for Yelp World. I'm sad to say that my new…read moreMitsubishi mini-split (less than a year old - see original post) has lost all it's refrigerant once again. The good news is that Trey is planning to come back out today to fix it. I hope to be getting cool air soon and plan to update everyone accordingly. STATUS UPDATE: Trey's team members came by as Trey said they would and restored my system to full operational status. Thank you Absolute Cooling & Heating!

I called Absolute yesterday at 1pm because my AC stopped working. Trey was here in less than an…read morehour. He was able to fix the main problem which was a clogged drain pipe. When I was about to pay I told him about the larger company that had serviced my AC previously and gave me ridiculous quotes for new ductwork or even just fixing the issue we have with the master bedroom being so hot. Trey went in the attic and checked the unit outside. He was able to not only tell me what needed to be fixed but he showed me all of the issues and explained everything thoroughly. Today David and Ronnie came out to clean the unit and did a great job. They'll be out here again Friday to completely replace the ductwork. The honesty alone was enough to make me a loyal customer. Everyone has been super friendly so far and I'm so thankful to have found them yesterday.

I would avoid this company at all cost! 5 days ago my a/c quit cooling. I knew it was the…read morecondensation line but the a/c guy Jair didn't go all the way in my attic to look. I was watching him. He said it was the outside unit and cleaned out the compressor. Charged me $749 for 15-20 min of work. Today 5 days later the a/c does the same thing! Stops cooling. Jair comes back and this time goes into the attic. The water pan is full and now he blows out the condensation line. Today he charged me $378.88. Had he checked that line the 1st time he came like he should've I wouldn't of had to call them back. They are not going to do the job right , they will charge you insane prices, and they don't give you an invoice saying what they did. I will never call them again!

Mario was great and I give him 5 Stars. I diagnosed the problem before he ever got to my house. I…read moreused to be a Service Manager for K&S Heating/A/C/Plumbing in Rochester, MN. We also did flat rate pricing as this company does. The charges for certain service are way out of hand. $425 for a run capacitor is way out of line. Shop around before this company takes you to the cleaners. The part is $100.00 to be fair as it is the turbo one and $325 for 30 minutes of Labor. I won't be doing business with this company anymore. Oh And I need a new Heat Pump/Air Handler next year. A $664.00 bill will lose out on a potential $12,000-$15,000 system. Again, Mario is a great technician and I believe NATE Certified.

Sunday evening lost HVAC to home. Called EZ Air. Everybody had left for the day further it was…read moreafter hours. Mr. Zuniga answered the phone. He advise based on preliminary information it may be a capacitor. He was in the middle of something I know he was. He thought about me and my family. He stated he was on his way. He arrived within the hour. He diagnosed the situation replaced the capacitor tested system and I was up and running. Interior of home had climbed up to 80 degrees. By eight o clock I was back down to 74 degrees. No issues since. Thank you Mr. Zuniga of EZ Air for taking care of me and my family after hours on a Sunday!

I have been using this company for about seven years. They put in my most recent air conditioner in…read morethe service they give is five !!

They came fast very kind told us what everything is what we needed and just very friendly all…read moretogether and prices are very fair all thanks to destin

You provided four options. The final option, referred to as a "bandaid" on the estimate, was to…read morereplace the capacitor and enroll in your maintenance program for $659. To say otherwise is not accurate. I have uploaded the photo of the estimate. Anyone considering this company should be forewarned about the excessive pricing.