I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!

This company is GREAT! After another company replaced my furnace and messed it up by miss matching…read morethe plenum size and furnace I got McHenry to do it. The other furnace was crap and only lasted a year before the blower failed (because of the pressure miss match caused by the plenum mismatch). They replaced the furnace with a good one, AND got it up off the floor like it SHOULD have been. In addition to correcting the plenum, they put a NEW and correct filter housing on it. That doesn't seem like a big thing except the prior company had some dummy install a filter housing with the screws facing IN to the slot where the filter sits making it a real pain to replace. So ya, I definitely recommend them.

We have an older home that has had repairs by different owners over the years. We needed to change…read moreout old copper pipes. Lee came recommended from neighbors and lived up to his reputation. He replaced and upgraded our plumbing, corrected the pipe pitch, and repaired shoddy work done by others. He attached and assembled our HVAC and furnace vents when he saw they could be improved. He showed me what he was doing and the price was very fair for the amount and upgrading he did. Lee is one of the few people who take pride in their work and wants it done right the first time. I will definitely ask for Lee to help me on future renovations. I highly recommend him!

I love these guys. I called Lee the owner on Christmas Eve because my house was not getting warm…read moreenough. Lee offered to come out that day but I said I would wait till Dec 26th. The van pulled up at 7:25 am and by 8am i had heat!! I was very reasonably billed and the guys were super nice. I would recommend them to everyone.

Keith and his team are always professional. We've been using them for PM services on our furnace…read moreand air conditioners for almost ten years. They're honest and reliable. I wouldn't hesitate to schedule with them.

I have lived in fox lake for almost ten years and this company by far has exceeded any other…read morecompany I have used. I received five quotes and there quote was several thousands under local competitors for new ac unit. the installers were so professional and exact in everything they accomplished. they noted the circuit breaker was faulty and went and brought a new one at no charge and installed as safety issue. I would not hesitate giving them a 100 stars if possible.

My old water heater burst open and Mike did an excellent job replacing it for a very reasonable…read moreprice with the heater I chose. The installation was rather difficult due to some pipes that had to be cut/rerouted/adapted to fit the new heater, but he patiently completed the work and cleaned up the mess left behind from the old heater. I should mention that Mike was very responsive to calls/texts as well, calling back within 15 minutes. Highly recommended!

A/C went out on hottest day of year with high humidity. I called Morozco Heating and A/C at 9pm. to…read moreschedule apt. for the next day. Mike told me he could be over in 30 minutes. I told him tomorrow would be fine because I can't afford to pay extra for emergency service. He said not to worry I will be charged normal rate. He showed up in 20 minutes, diagnosed problem, replaced failed part and A/C was working again by 10:30pm. The price for labor was fair and so was the part he replaced. Thank you so much Morozco Heating & A/C!

Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

Our go to HVAC company, they always come during the time they give, we've used them for years and…read morenever steered us in the wrong direction. They do our annual inspections and any maintenance needed. Pricing is always fair for the work being done.

Our icemaker broke in our LG refrigerator. Same-day diagnostic; 4 days later, the new part arrived…read moreand was installed. Asher our technician did a great job! He was on time and quickly figured out what needed to be done, and repaired the icemaker. Could not ask for better service and the price was reasonsble .

A+ all around - scheduled same day to have fridge fixed. Technician was outstanding - very skilled…read moreand professional.