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    GW Jones Heating & Cooling

    4.5 (2 reviews)
    Open Open 24 hours

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    5 years ago

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    Tritan Heating & Cooling

    Tritan Heating & Cooling

    5.0
    (4 reviews)

    This review is a bit late but no less heartfelt Linda W. from Park City here to say the following:…read moreif you're on the fence about choosing this business for your HVAC needs, you can rest assured you don't need to look any further than Tritan Heating & Cooling. My household had been dealing with a broken air conditioner for too many weeks when the home appliance warranty service I go thru assigned Chad to my account. And, all I will say is I ended up telling the warranty place to assign only this company to my account going forward for any HVAC services I may need in the future. Although the warranty company had both Chad and I jumping thru hoops to finally get the air conditioner running again, I have no doubts at all the process would have been even more agonizing if I had to work with anyone else. Hell, Chad and his son even fixed some warped boards on my back deck while they waited on the coolant to drain from my overcharged A/C the previously assigned HVAC company had done. Talk about mind-blowing! Want to be transparent in this review, though. I have absolutely no idea what all the work and visits cost because the warranty I have paid all but the one and only $100 service charge I gave them at the start of the fiasco but, under the circumstances, I would have happily paid ANY price for the kind of service we received from Tritan Heating & Cooling. #PositivelyPriceless

    Best HVAC service company! Tritan heating and cooling truly deserves A+ rating in all areas. We…read morehave encountered a couple shady dishonest HVAC quotes who try to rip you off and Tritan Heating and cooling were Great communicators, fair pricing, professional and what we had valued most from them is there honesty and integrity! Had worked with Chad twice and always had great service. You won't be disappointed using them. Highly recommended!!!

    Astera Heating, Cooling and Appliance Repair

    Astera Heating, Cooling and Appliance Repair

    4.8
    (336 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Gleason Plumbing, Heating and Air

    Gleason Plumbing, Heating and Air

    2.9
    (19 reviews)

    I had a very unsatisfactory experience. 1-The app that tells you when the service person is coming…read morehas a non-functional link. I have reiterated this numerous times for over a year. Nothing gets fixed. 2-When the guys came to do the installation of a new AC unit, they asked which one. They had no idea because they could not get into the system to read them. 3-They brought the wrong coolant to put in the unit. Again, they could not get into the system and therefore, were unprepared. None of this is the fault of the workers. 3-When the put in the new thermostat, they left a gaping open area that left drywall exposed. They did not even bother to show anyone. 4-They left no receipt or owner's manual. I had to call to get them. 5-The new owner does not return phone calls or answer emails unless you try 3 times. Then, it appears he barely reads the letter or makes any effort to speak to me about the issue. I first asked for a general manager and there is none. I was a satisfied customer for well over 20 years and I will be finding another company. Mr. Jeremy Lewis does not really care if he retains business.

    I had a Gleason truck cut in front of me in a parking lot that I almost hit. It was the 5400 Block…read moreof Elm Street (Rt 120) on 12/16/25 at about 10am or so. I did use my horn. The passenger in the Gleason truck stuck his arm out the window and raised it high as he yelled "F**k You", while using the middle finger. I am a senior citizen and I had my wife in the car. We were appauld at the language this technician used while in the company truck and on duty. I did have contact with Gleason. A plumbing forman reached out. They did appologize and said they would handle the issue. I am glad it wasn't my company, because in my day the employee would have been immediately terminated.

    GW Jones Heating & Cooling - hvac - Updated June 2026

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