The hotel is adequate. Decent service although they haven't cleaned our room once in 3 days…read more Pillows are terrible - bring your own if you're driving here. Breakfast is free and you get what you pay for :/ Above ground pool on the roof deck and a small gym. The location is convenient

Awesome hotel and beautiful location. The hotel has a separate living room and a full kitchen. The…read moreroom was very clean and well maintained. I would definitely stay here again. We got a river view room which was a plus. We never ate in the hotel so I can't comment about that. The pillows on the bed are very comfortable and they give you plenty of them and there are TVs in two different rooms if you need that option.

For my birthday, my husband and I took the train from Charleston to Savannah and stayed at the…read morePerry Lane Hotel for the second time. It truly defines luxury. My husband surprised me with flowers waiting in our room, and the hotel made it feel so special. The rooms are beautiful, the beds are incredibly comfortable, and there's a coffee shop and full-service restaurant downstairs. One of my favorite amenities is the stunning rooftop pool with full food and drink service. On the other side, you'll find a rooftop restaurant with breathtaking views of Savannah. it's the perfect place to relax. Most attractions are within walking distance, and the hotel even offers complimentary transportation within a 2-mile radius. Perry Lane exceeds expectations every single time, and I can't recommend it enough for your next Savannah getaway.

We enjoyed our stay at Perry Lane…read more The hotel was centrally situated near the riverfront and the historic neighborhoods! The restaurant was great! Our room was nice but sadly just beneath the event space where wedding receptions take place.

The Dayton Hotel located in downtown Savannah, GA…read more Booking: booking was really simple and seamless using the Hilton app. Parking: Ok... parking in downtown Savannah will always be a challenge however instead of paying $45 a day for valet, we use a public parking garage right across the street from the hotel for $5 a day(Saturday & Sunday). Reception: We had a really warm and welcoming reception. Check-in was easy also came with complimentary wine.... Oh, we also received a $50 credit to spend at the hotel's restaurant/Bars/Coffee shop. Room/Amenities: The room was excellent clean and well maintained, we had a Jr Suite with a queen bed. The room was comfortable also have a great view of the strip. The had rooftop bar, in house restaurant and coffee shop. The room decor gave me a modern vibe with a classic feel.

This is my second review. I originally removed my first post after management reached out to…read moreresolve the situation, but after a continuous cycle of shifting timelines and misleading information, I feel compelled to share the full experience. My AirPods were stolen by the staff here on the 17th. While I finally recovered them on the 29th, it was entirely due to my own efforts, not the hotel's. I had to file a police report and track the devices on the Find My app, watching them travel to a private residence before making their way back to the hotel days later. Getting answers from management was incredibly difficult. I was repeatedly promised callbacks--first at 3:00 PM, then at 4:00 PM--only to be completely ghosted for an entire day. Management only took the situation seriously after I posted my initial negative review. Once the review was live, the interim manager called immediately, offering 20k Hilton points as a goodwill gesture and claiming it would cover a night at "most places." Wanting to cooperate and focus on getting my property back, I agreed to take the review down. The poor communication continued with the shipping process. Management promised to overnight my AirPods the next morning, but the Find My tracking showed the AirPods still at the hotel until I followed up yet again to ask why it hadn't been dropped off at FedEx. It has now been a week since the points were promised, and they still have not arrived. When I followed up, the interim manager claimed the system takes two days to process them - meaning the request was never actually submitted when promised last weekend. Furthermore, the information provided about the loyalty program was incorrect: I was told the points do not expire, but Hilton corporate policy states they expire after 24 months of inactivity. The valuation is also incredibly misleading; 20k points does not cover a night at "most places," especially considering a single night at this exact property costs 66k points. While the staff member Michael was pleasant to deal with, the interim management team simply said whatever was necessary to get a negative review removed, with zero genuine follow-through. I highly advise travelers to keep a close eye on their belongings and be wary of management's promises.

I had a solid stay here over my Christmas vacation in Savannah. This is a very nice location,…read moreacross the street from the River area. Staff were pretty good, not perfect all around but pretty good. The Room was clean, and had everything I needed. I liked the location, and you can walk around the area as there is plenty to see and enjoy. I was here on Christmas Day and walked outside and it was nice to see a lot of other people doing the same. The concierge here was very helpful in showing me the tour options for Savannah. One stop was right down the street too. I would stay here again.

TLDR; just spend the extra money to stay somewhere else…read more We stayed here for 2 nights and 3 days. The room was clean, but the walls are thin. You can hear your neighbors :) It's crazy how the elevator was being serviced DURING BREAKFAST one morning and everyone had to use the stairs. It was especially bad because someone in my party needed to use a walker due to their bad knees. We had to carry the walker up and down the stairs and they were literally crawling to go up and down. I asked one of the male staff about it in the front desk and they said that there was nothing they can do and that the elevators will be both back up at 8:30 AM. We went out and took a stroll, came back around 9:00 AM and the elevators were not yet fixed. It was just ridiculous! Later on in the day, they managed to get ONE of the elevators working :) The next morning, we went to breakfast at 7 AM and everything is broken! Only one elevator is working, there is no coffee at all, no pancakes, and even the juice machine got hit! It was honestly insane. If you go on vacation, just go somewhere else.

One of the highlights when we come the meet up with TANIA SMITH-ALLEN one of the concierge. We…read morehave been bragging about this Hotel the service, the outstanding lobby and everything that makes this what it is this is the finest hotel that I've ever gone to in my life brings a special element to her with her happy smile they care about us as customers and she likes to make sure everything is both comfortable any situation we've ever had. She's gone ahead and smooth everything one of the finest representatives that I've ever dealt with in my life. She wants to make sure everything satisfactory and she wants to make it a special day. She makes us like a Disney World experience to us if any of you read this. Make sure you meet up with one of the concierge and she will make your day. I promise you blessings to anyone you can call me at 954-328-3501. I will confirm everything I say be careful. I'm a former Irs agent. I know how to track you down in case you pull any tricks on me. Blessings thank you again tonya we love you.

I was extremely impressed with the JW Marriott Savannah Plant in the Riverside District. The lobby…read morewas spectacular and unlike any other lobby I've ever seen. The lobby is sensory overload when you first enter it. It's colorful with silver dinosaur bones and pterodactyls overhead. I kid you not! If that wasn't impressive enough, there are humongous crystal geodes on display. Some of the were even larger than me. There's an entrance to an African themed bar which served African inspired dishes, which I'd never had before. All this may seem like it shouldn't go together, but it does. The rooms were stylishly elegant. The bathroom is spacious and well stocked with bathrobes, slippers and quality toiletries. The beds and pillows were plush and cozy. Since we were there for a conference, the ample work area was appreciated. There is a chaise lounge right next to the window where I watched steamboats and cargo ships sail by on the Savannah River. The location was predictably right next to the river. I spent a whole day just walking on the River Walk with a variety of restaurants, dessert shops, candy stores, bars, cafes and souvenir shops. While it was geared towards tourists, which I was, I didn't have to go far from my hotel to get a taste of Savannah. There are historical buildings complete with the moss covered tress and cobblestone streets (which sounds quaint until you walk on it without twisting an ankle). Coming from hotel industry, I can appreciate a well run 5 Diamond hotel. While the stay was extra ordinary, there were a few things I wasn't fond of. The hotel has 3 parts to it. We were staying in the 3 Muses, which is a separate building and bit of a walk from the lobby. The walk isn't an easy one, which was an issue for my elderly father. Since we visited in the summer and the weather was hot and humid, walking out of the airconditioned lobby to trek over to the 3 Muses was less than ideal with my glasses fogging up at each entry and exit. But these were minor hiccups in an otherwise fantastic stay.

Superb location. Amazing breakfast. Lovely staff. Comfortable and clean. Great common area to enjoy…read morechats by the fire, games at the dining room table, tea and treats before bed. Feels like home.

We stayed here for our 20th wedding anniversary, and we had the best experience. We stayed in the…read moreCosmopolitan Room, and it was wonderful. From the delicious breakfasts to the kind staff and the ideal location, everything was perfect. We will definitely stay again.

Many years ago on vacation in Savannah we walked around, one day looking up to fire pits we could…read moresort of see and going wow we should've stayed there! Not that the brice was bad. One day we'll come back and stay I said. Skip ahead almost 10 years later and we came here with our 7 year old :) hotel was everything I imagined it'd be and even more. Plus the area we saw, actually had a pool and that basically made the vacation for my son. It's in the perfect area and it was just a great stay. We loved our suite. Only bad thing and I more blame my husband but the parking lot was confusing, he thought he parked in the right area since it said Andaz but it wasn't for an SUV and he got a nice $80 ticket, plus had to pay to park there. I kept telling my husband to double check with the front desk etc but nope :P I think my husband will listen from now on after this lol.

Rooms are nice enough Staff is excellent…read more Restaurant does a fine breakfast with excellent service Good location for walking Savannah A little pricey This is my third or fourth stay

This Hilton is in a great location, and it's really pretty…read more Unfortunately, I was placed in a room that is really close to their rooftop pool. I would think that quiet hours for the pool would be 9 PM, but apparently they aren't. I believe they are 10 PM. There was a group of what appeared to be teenagers screaming nonstop for about three hours straight. I don't know, if I was staff at a hotel, I would probably tell them to keep it down after 8 PM, but that's just me. It sounds like the rooms on the other side of the hotel are really noisy as well, so I guess moving and wouldn't have done much. The valet took a really long time in the morning. I wouldn't have minded that if they would have told us in the beginning, but when you check in, they tell you to give them five minutes to retrieve your vehicle. It took the guy 20 minutes to respond to my request (I was first in the queue) and I had to go walk down and grab the car myself because I needed to leave immediately. It sounds like he was managing two properties, so not his fault. When not knowing where the valet was, the front desk wasn't helpful. She kind of dismissed the issue. She did end up calling him, but she didn't act like she cared about our situation at all in the beginning. It actually prompted us to take action and another gentleman waiting for his car went and looked in the valet garage to see if somebody was even there because he was having the same issues. Anyways, my first and last time staying at this hotel. Too many other options in the area. I really need a reliable valet, unfortunately.

I was honestly frustrated by my stay here, especially after reading past reviews…read more For years, guests have mentioned the truck noise, and management keeps replying with the same line about "sharing feedback with the appropriate teams." After staying here, it's clear nothing has actually changed, which is disappointing. I was on the 5th floor facing Bay Street, which turns out to be a major truck route near the interstate. The AC unit was loud, so I turned it off since it was cool outside. That's when the real issue became obvious. There's a traffic light right by the hotel, so trucks constantly stop, idle, and then accelerate again. The noise was incredibly loud, to the point where it felt like I was standing right on the sidewalk. Sleeping was difficult. It also made me wonder about room assignments. If this has been a known issue for years, you'd think they'd avoid placing guests with status in those rooms. A quieter-facing room would have made a big difference. There were a few other issues: * Couldn't access the pool or jacuzzi with the digital key (only the gym worked) * The jacuzzi itself looked worn and in need of refinishing * No complimentary water in the room or lobby, which is surprising given the Savannah heat (though there were cookies and coffee downstairs) * Toilet seat was oddly shaped and uncomfortable * Bedside lamp outlets were loose and didn't hold a charger securely * The clock on the nightstand was extremely bright at night with no way to dim it On the positive side, the lobby has a nice fireplace, and I appreciated the bathroom nightlight. All the staff I encountered seemed very young, under 30, which made me wonder if most roles here are entry-level. I couldn't help but notice a consistent pattern in who was working which positions, while visiting the south. Overall, the biggest issue is the noise and the lack of real action on something that's been raised repeatedly over the years.

I stayed at The Marshall House during a recent trip to Savannah and I really enjoyed it. This hotel…read moreis a few minutes from the river walkway and conveniently located in the historic district. There are many restaurants and historic sights walking distance from the hotel. The building is historic and you can feel it when you walk around the building. The rooms were recently renovated for furniture, but they retain the historic feel to them. The bed here was very comfortable and I got a great rest here. The bathroom was also renovated and was very clean. I came here with a large party and we booked a few rooms and everyone loved it here. My son and his family had a suite with a balcony. Their room's balcony entrance was from the window. I think this is the first time I saw this setup. There was breakfast service here as well. When you come in, you sit down and right away a waitress came with a paper menu. You would fill in what you would like for breakfast and within a few minutes they brought out the food. The menu options were excellent, they had grits, oatmeal, eggs, yogurt, bacon, bagels, bread, fruit and a few more items. The breakfast really filled me up for the day. The service here was phenomenal. We arrived very late due to a delayed flight and they had an attendant at the front desk who checked us in and had a friendly attitude. The hotel also has valet service. The staff and housekeepers were very nice, accommodating and did a great job taking care of us. I had a great welcoming stay at the Marshall House. If you are traveling to Savanah, I recommend this hotel!

Wow! What a great hotel full of southern charm and wonderful staff. Recently did a sister trip to…read moreSavannah and chose this hotel. Everywhere is walkable in Savannah in the historic district, but this hotel is in the heart of the city. The hotel is historic, but clean and updated. The staff is amazing. Everyone was friendly and welcoming. Breakfast was included, plus an evening gathering with a historian one night, a singer one night, and a harpist. Every place from the restaurants to the waterfront were all a 10 minute walk or less! Highly recommend!

Hotel bardo was phenomenal and I would stay here every time I come back to Savannah!…read more Location: wonderful! It is just off of Forsyth park and incredibly walkable. I traveled with my grandfather and they have a complimentary car that took us to the museum of art on a hot day. Rooms: the rooms are gorgeously designed and spacious. Fully stocked mini bar and my view overlooked the pool. Service: The hotel service is wonderful. The restaurants get a lot of local traffic which means the service can get slow. The food is exceptional. The concierge is helpful.

Had the pleasure of attending the Après SCAD alumni farewell dinner here. The decorations,…read moreatmosphere, food were great. I'd like to give a BIG shout out to the waiters. They were amazing. The kept the abandoned empty glasses and plates for the pre dinner cleared. I really loved the eggplant finger food and I don't even like regular prepared eggplants and I couldn't get enough. Also, I wanted plain water without the lemon wedge because lemon is a trigger for migraines and the waiter obliged. Two other waiters even came back to double check I got my water. Once the main dinner started the waiters were on top of bringing food out AND clearing plates AND topping off people drinks and wine. They were AWESOME, all the men and women that worked our farewell dinner, a big THANK YOU!!