Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

This was such a smooth process, he could have easily made more of an issue and charged me more, I'd…read morehave never known. ESP because I went into a separate room, assuming he was going to take awhile. Well, 20 minutes later, he discovered the problem and fixed it. Viola! Just like the. He was honest about the simplicity of the resolution and didn't even charge me as much as he had quoted. Amazing! He's earned my trust from here on out, I'm giving him a call!

This is probably the worst customer service experience I have ever dealt with in my entire life…read more To start off with. The "technician" Matthew did not have my correct address the morning of our appointment. He stated his company "does not allow them to have the customer's address and gives them just gps coordinates" He was late about 3 hours. He shows up in his personal vehicle , no company vehicle. He does not carry any parts on his truck. So he came to my house just to guess on what part was not working and ordered something off of Amazon. No diagnostic tools , no F codes , just mumbo gumbo about how he has so much experience on washers and it could be two things. My drain pump or my lid lock sensor. I had mentioned to him earlier that , I had checked the drain pump for a clog and it was clear. He misheard me or thought I said I replaced it. I didn't replace it. I just checked if it was clogged. He tells us , he'll order the lid sensor and will come back the next day. The next day , I text him. Hey what's your eta? No answer. No text. Just silence. I call the company. Calls me back and tells me the part is not here yet and he'll be there later in the afternoon. I told him just to come by the next morning. Strange an appliance repair company doesn't carry parts. They order them on Amazon. Wow, okay. This morning. Comes to my house , switches the lid lock sensor. Realizes its not the lid lock sensor and tells my wife, " Hey bro , I think its the drain pump so I'll have to come back another day , so I'll have to charge you another trip charge and if its not the drain pump , it might be the control board" Wife says he called her bro like 7-8 times while explaining the extra charges. She texts me to call him. I called him to question why we are getting charged again if I already had a quote on the repair. Seems like charging me for extra trips to get Amazon parts is not a smart business decision. I asked him why did he not check if it was the drain pump first. He said he didn't because I had already replaced it once. I never said that. I checked if it was clogged. I told him just to leave. We'll sort if out with a real appliance repair company. He then tells me he is sick of f**king people like me and that this always happens to him. Then hangs up. Then he proceeds to text me 14 times on how much he was saving us with prices of different drain pumps and that he is exhausted from difficult customers. What a nut job. What a terrible company. The way he speaks about his superiors and the company itself should be a sign of what inept people hired him in the first place. Cussing to customers and complaining to them is such a red flag. Please save yourself some trouble and go with a reputable appliance repair. Hope this review helps you.

Excellence provided same day service call and repair when it was drastically needed. Oleksandr, our…read moreTech, diagnosed our drier with a damaged heating element very quickly & worked very efficiently. He cleaned out all of the lint thoroughly, sent pictures of the work & provided helpful suggestions about the settings on the drier. I would highly recommend Excellence Appliance Repair!

Joe provided exceptional service on our Kenmore Elite dryer. Arrived on his stated time. Was…read moreefficient, professional, kind, and friendly, left with everything clean and neat behind him. His service fee was very reasonable. Would defintely use him again.

I had such a wonderful experience with my dryer repair! The technician, Joe, was incredibly…read morefriendly and helpful. We are so glad that he came to fix our dryer -- he went above and beyond by being accommodating and even coming out on a Sunday. I highly recommend Joe to any family in need of a reliable, kind, and professional repair technician. I'm truly thankful to Jesus for sending Joe our way! Prayer: Lord Jesus, thank You for sending people like Joe who serve others with kindness and excellence. Please bless the work of his hands and guide him in all that he does. May every home he visits feel Your peace and care through his service. Amen.

Very honest and affordable. Was prompt and knew exactly what was wrong and fixed the issue.read more

Juan did a great job with our range hood install. He was on time and did a great job at a good…read moreprice. Highly recommended!

The ice maker on my KitchenAid refrigerator stopped working, so I gave Hugo Ortega a call. I was…read moreasked to send photos of the refrigerator model number, the face of the fridge, and of the ice maker itself. The text I received indicated that yes, Mr. Ortega does work on that unit, and a service call was scheduled two days hence. As it turns out, Hugo Ortega did not appear for the service call, but rather his son Tim. It seems that the father, Hugo, tends to work primarily on washer/dryer, and Tim deals with refrigerators and dishwashers. (They are both able to work on any of the appliances, but they have their particular interests, according to Tim). Personable and polite, Tim went through his diagnostics, explaining as he proceeded, and determined that the problem was the ice maker's motor. And.. he has a Kitchenaid ice maker on his truck. But here is where it gets a bit interesting. It seems that the icemakers on this brand can be different: some sit on the side of the freezer, some sit in the center of the freezer...and one is not an exact "bolt In" for the other. He stocked the side fitting unit, and I have the centrally sitting unit. So what Tim did was dismantle his unit, and used the parts to fit on the chassis of my unit. As he nimbly disassembled and reassembled the units, I was reminded of a scene in "The Good, The Bad and the Ugly", in which Tuco takes apart several revolvers, and knew which parts would fit the chassis of his new revolver. WOW. DOUBLE WOW! With the unit now working as new...which essentially it was...I realized this young man definitely knows his refrigerators!! But the story gets better. I asked if he works on Jennair Downdraft glass stove tops, as one of my burners was not working. He doesn't really service these units, but he went through an online parts manual, and given the symptoms I described, he told of three possible defects...and he listed the parts numbers and the suggested prices for the parts. I was pretty impressed with his efforts for an appliance he doesn't work on! So can I recommend the Ortegas for appliance repair? Definitely! They are my "go to" repairmen now!! Good Luck Yelpers

Use Hugo on personal house and on rental properties. His group contacts quickly upon receiving the…read morerequest. Always fair pricing and will tell you when an appliance is not worth fixing.

Grant was quick to respond to repair our broken washing machine. He kindly trusted our "word" and…read moreordered the parts needed, without requiring a deposit. When the parts arrived, he worked us into his schedule and had us up and running the same day. He was kind, professional and left the work space clean & tidy. He also completed the job in short order. I HIGHLY recommend Grant. You won't go wrong with GSA Repair Services

Dryer repair. Quality work. Fixed same day and quickly. I'm happy with the repair technician. He…read morewas very responsive and assessed the problem right away, provided a quote and quickly disassembled the dryer replaced the burned out heater assembly and thermistor. Put the dryer back together and cleaned the unit and tested it.

If you're looking for quality products at a lower price, value the work of a one man entrepreneur,…read morelove to support local and want honest service, this is the place. I walked in and the owner is busy running around loading, fixing, verifying various appliances. The front of the store is set up with great quality products but he didn't have a receptionist so I was patient. When he came to me, I told him what I was looking for because the refrigerators in the front were too big for what I needed and out of my small budget. He walked me to the back and showed me the perfect one. He delivered it the next day (he is a one man shop-loads and delivers by himself if it is not being picked up.) I called the next day thinking there was a problem with the fridge but it was a user error and although he knew it was simple, he still came at the end of his day to come show me TWICE! (1st time was programing the fridge, 2nd was my error of plugging in the microwave and fridge in the same outlet. ‍‍ I can't imagine how tough it might be for him to have to deliver to people when they don't live close. Without staff to help, he basically is leaving his business and potentially losing customers. I am very close so it was easier, but early morning or end of day is about the only time he has to be able to deliver or service what people buy if there is an issue. He gives a 45 day guarantee which is great!

Primier Appliance did a fantastic job. They were able to go out the same day and replace the…read moreheating element on my Whirlpool diswasher. Part was on the truck so no waiting for parts. The technician was professional and knowledgeable. I highly recommend Premier Appliance for any of your repairs. Felix Lopez 210 371 8238

I am adding sixth star since that is not a option…read more Called Jack on a Friday and arranged for his service at 10:30 the following Sat for a dishwasher problem. He showed up on time and is a very personable guy. Jack quickly diagnosed the problem with the dishwasher (was not draining after a cleaning cycle) as caused by improper installation of a garbage disposal by my tenants. The problem was fixed without the need of any additional parts; just needed to correct the garbage disposal issue. Then I asked Jack to take a look at my oven door as it was not closing/seating all the way shut. After removing the door there was the possibility the oven door needed new hinges. After reinstalling the door, the problem was fixed as the issue seemingly was simply misaligned hinges. I found Jack to be refreshingly knowledgeable and professional. And his fees are more than reasonable for the services rendered. These days it is a challenge to find competent, professional and honest contractors. But EcoFix is all of the good traits that customers are looking for when searching for contractors. I cannot recommend EcoFix more highly.

Jack was very professional and focused on getting my appliance working perfectly. He went over and…read moreabove what I expected. He had a great sense of humor even when the unexpected bit us.

Ron did a great job. He stayed here for quite sometime to repair my ice maker. The price he charged…read morewas very reasonable for the amount of work he had to do.

First of all - Yelp has never disappointed me. We've had tons of work done at our house and Yelp is…read moremy go to. I can't say enough good things about Mr. Alexander. I have a very active family and my washing machine is an essential. Unfortunately, it broke down on the weekend. I promptly went to yelp and requested help. Mr. Alexander responded on the weekend and came to my house to diagnose it on a Monday, which was a holiday. He came back the next day and repaired it. I am so grateful to him. His customer service was excellent, and the cost was reasonable.

Jose did a great job diagnosing and repairing our issue. Price was good and he was on time…read more Good communication from the office.

Jose arrived late and had ordered the wrong part. So he reschedules. Fast forward to today. The…read moretechnician was supposed to arrive by 10:30 am. It's past one in the afternoon and am still waiting. Phone calls always go to voicemail and are never answered. Text messages are seldom replied to. Text responses are the usual delay tactic. First "our system is down". Now "having issues with his vehicle". UPDATE: They saw my review and cancelled my appointment!