I cannot say enough great things about Daniel and Aussie Plumber! From start to finish, the service was absolutely top-notch. I had a plumbing issue that needed urgent attention, and they responded quickly, arriving right on time with all the necessary tools and expertise to get the job done. I've had several other plumbers out to my house in the last few months who were not able to identify the issue. Fortunately, this was not my experience with Daniel. Not only did he diagnose the problem within a few minutes, he also took the time to explain everything clearly, ensuring I understood my options before proceeding. His workmanship was meticulous, and he treated my home with the utmost respect--leaving the area cleaner than he found it! What truly set him apart was his professionalism, honesty, and genuine care for our satisfaction. It's rare to find a plumber who is not only highly skilled but also courteous and trustworthy. I now have a go-to plumber for all my future needs, and I highly recommend Daniel to anyone looking for reliable, high-quality plumbing service. Five stars all the way! read more

Our 30 gallon water heater went out last Tuesday May 16th, 2023. I called The Aussie Plumber after hours that same day and was told someone would arrive between between the hours of 8:00 AM-12:00 PM on Wednesday, the next day. I received a call from Franz the next morning and he arrived before 8:00 AM (prompt service). Franz was very professional and had us a new 40 gallon water heater installed in about 4 hours. The area of work was in a utility closet that also housed the air handler-furnace unit. Needless to say the work space was tight. Franz also replaced the old shut off valves with new quarter turns. I so appreciate the speedy response and Franz excellent talent as a plumber. Afterwards he replaced a leaky faucet on the backside of our house. If you have any plumbing needs (big or small) highly consider The Aussie Plumber. They're definitely my go to choice. Michael Wright read more

I had an excellent experience with The Aussie Plumber and the entire team! Sasha in the office was incredibly responsive and got us scheduled quickly, following up to ensure we were satisfied with the service. Dago was our plumber and he was professional, efficient, and did a fantastic job replacing the faulty cartridge in my shower. The issue was resolved quickly, and I'm thrilled with the result. Dago was courteous, communicative, and explained everything clearly. He offered various solutions with different price points (all seemed fair). His expertise and friendly demeanor made the whole process stress-free. Afterward, he took the time to answer other plumbing questions we had and made a few recommendations... so nice! The combination of great service from Sasha and Dago makes The Aussie Plumber truly stand out. I highly recommend them for any plumbing needs. Thank you so much! read more

I NEVER write reviews, but my experience with The Aussie Plumber was so positive, it has me rethinking my policy. The old water pipe from the meter to my house broke. Franz came out, showed me how the buried pipe had become a sprinkler hose, & replaced it. I then asked him about RO Filter Systems for drinking water. He sold me on the idea & installed a system for me the next day. After installing it, he pulled out a pocket meter & showed me that my Phoenix tap water has 500 ppm; the RO System has 50 ppm! Franz is the friendliest, most customer-service oriented plumber I have ever had. He was even able to charm my ill-tempered, always combat-ready Chihuahua into tail-wagging submission . I'm a happy customer & will definitely call the Aussie Plumber the next time I need a plumber. read more

This is my second review of The Aussie Plumber and although I had a different plumber this time, my second experience was just as good the first. During my initial phone call, Katie pleasantly answered the phone, patiently listened to my plumbing problem, and allowed me to send her photos of my issue that she forwarded to the plumber. Louis C. was my plumber this time. His demeanor was professional and affable. He even befriended my skittish dog. He quickly diagnosed the issue and told me his plan for fixing it. I approved the estimate (which I thought was reasonable for the job) and he efficiently fixed my broken drain pipe. I could not ask for anything more. I'm glad I called the Aussie Plumber and I think you will be, too. read more

If you use Aussie Plumber, ask for Joe Lopez. He was awesome to work with. Friendly, professional, and a great positive attitude that you don't typically see nowadays. My wife is normally reluctant to allow tradesmen in the house when I am not home, but she really felt at ease with Joe. Overall, it was a great experience to have Joe work in our house. On the technical side, he immediately found the leak in our drainage plumbing and provided a range of quotes for different repair options. He also installed a water heater that was a different size from the existing one and had to do extra work to make the piping fit together. He stayed late to finish the job, and it turned out great! read more

Max from The Aussie Plumber was fantastic to work with. He went above and beyond to help us out--he even came out two days earlier than scheduled so we could have hot water restored in just two days instead of four, which made a huge difference for us. He was extremely professional, friendly, and easy to communicate with throughout the entire process. You can tell he genuinely cares about his customers and takes pride in his work. Highly recommend Max and The Aussie Plumber to anyone looking for reliable, high-quality service. We'll definitely be using him again! read more

These guys are incredibly sincere and knowledgeable. no doubt will I ask them to come fix a service I need again! Affordable and truly go above and beyond the competition. My technician was extremely friendly and professional. These are the guys to go to for sure! And, I don't usually do very many reviews, but this company and the experience I had was well worth the time to take for a review. Thank you Aussie!!!!!!! read more

I had been out of water for a few days, working with another company that put me off one more day. I called the Aussie Plumber and James C. came out within 2 hours and called to say he was on his way. He got to work right away and fix the issues in front and back. I had my water on fast. I should have called the Aussie Plumber first!! Thanks James C. you were terrific!! read more

It was one of the best experiences we've had with any plumber company. The AUSSIE PLUMBER rocks. I want to spesifically commend FRANZ CHARBONNEAUX for his outstanding service and above all a wonderful and humorous attitude, it was truely a pleasure sir!!! I never new a plumbing problem can turn into a blessing Thank you we appreciate you. read more

Thank you Aussie Plumbing, their technician Cameron was over the top a professional, on time and finished on time. Scheduling , reminders are all appreciated and are coordinated by office staff that know the meaning of great customer service. Their business practices are so appreciated and hard to find in todays trades. read more

Cameron McCormick came out today to replace our water heater with a new tankless system. Cameron was professional, friendly and knowledgeable about the system. Installation was flawless and we couldn't be happier with the finished product. Thank you Cameron and The Aussie Plumber for a job well done. Lori S. read more

Honest, straightforward. Did what needed to be done. Did not upsell. We offered to adopt Tristen, but since he is a grown man it was decided that would not be appropriate. They came out the day we called and the work was done professionally and neatly. Friendly and knowledgeable. Highly recommend. read more

Had an excellent experience with The Aussie Plumber. Joe came out and replaced our water heater. He took his time and did an amazing job. He was very good at explaining everything about the installation and also how to maintain our new water heater. Highly recommend! read more

James came out and did a spot repair on our leaking pipe. He was efficient, patient with my questions, and left my home cleaner than I left it earlier today. I felt very comfortable with his professionalism and top notch workmanship. Thank you Aussie! read more

Excellent service, replace the shower on/off valve. It was not a common item and had to leave to retrieve a replacement. Price was fair and gave me suggestions what to do to decrease the pressure coming into the house. read more

We used this company for my job. Tristin was awesome! He was so patient and explained everything thoroughly. He ended up staying later than planned and never complained. Will definitely be recommending this company. read more

Joe Lopez was our tech and did a phenomenal job. He was very personable and proffesional. Ultimately, we elected to not go through with the service, but would use/recommend them in the future because of him. read more

Cameron at Aussie Plumbing stayed late at night until the service was done. A number of handymen and plumbers had thrown up their hands at the job. Efficient and reasonable cost. Thanks! Russ read more