porfavor no compren carros aquí los dan pésimos motor y trancmision muy mal muy carro te tratan…read morebien al inicio y después no contestan las llamadas no se dejen estafar yo tenía poquito ahorrado y lo perdí todo me arrepiento demasiado de comprar un carro aquí

Don't come here they sell damn near broken down cars I'm not sure how they are even still in…read morebusiness Don't trust rigo or yari or even any "salesman" here

we had great service working with Kole and their accountant. theres a great selection of cars and…read moretrucks at this dealership. i will definietrly shop here again. thanks for the help finding our new family car!

Extremely disappointed with the service department regarding my 2024 Ford Bronco warranty claim…read more My Bronco's motor failed, so we brought it to the dealership expecting support and communication under Ford's warranty process. The service representative, Mauricio, informed us repairs would take about a month and promised us an update by mid next week (around 05/13). That date came and went with absolutely no communication. By 05/18, after multiple unanswered voicemails and no callbacks, I finally asked to speak to a supervisor. Suddenly, Mauricio was available to take my call. When I asked for an update, I was told the exact same thing we had been told two weeks earlier: "Ford hasn't approved it yet." I then asked for Ford's direct number so I could understand why my repairs were delayed. Mauricio provided me with a customer relations number and a repair reference number that he apparently knew would not work. After realizing I had been given incorrect information, I went into the dealership frustrated, understandably so after weeks of poor communication and feeling ignored. Instead of helping resolve the situation, Mauricio's attitude was essentially "back off and leave." I later contacted Ford Customer Relations myself and learned the truth: Ford Warranty was actually waiting on the DEALERSHIP to send photos of the motor. In other words, the delay was not Ford -- it was the dealership failing to do their part while I was repeatedly being told otherwise. Customers should not have to chase down answers, be ignored, or feel lied to. Communication, honesty, and accountability go a long way, and unfortunately I experienced none of that here. Very disappointed with how this situation was handled.

Super quick DMV services! AAA's appointment service changed my original appointment without me…read morerealizing it till my said appointment, needed to do a transfer title today & was able to walk into Jimmy's auto and get it taken care of in less than 10 mins.

I would buy another car from jimmy EZ transaction fair value and a great car this is the 2 nd car I…read morebought form jimmys and he does do financing also warranty's .

I walked in wondering if I'd even qualify for financing for the Jeep Wrangler I spotted on their…read morelot. I'm a huge Jeep fan. General Mgr Steve Hambaugh was amazing. Not the typical salesy-type, he showed me every step of the process in a low-key, casual way; answered ALL my questions and concerns, we went for a test drive and VOILA - I walked out in two hours with my "new" 2005 Jeep Wrangler! Great experience! If you're looking for professional service and a great used vehicle, then Brentwood Motorsports is the place for you! :)

I have been in the market for a diesel truck for a while and decided to take a look at this…read moredealership. I met with Carl and told him what I was looking for and what my budget. With in 2 weeks, Carl contacted me and told me he found something. I liked the vehicle and Carl immediately took care of the issues the vehicle had. Purchasing the vehicle was just as easy. I negotiated with Steve for only a couple of minutes. Steve, Carl and I quickly agreed to a fair purchase price and the truck was mine. I look forward to working with these guys again because it was probably the easiest and hassle free car buying experience I have ever had.

Poor inconsistent customer service I called earlier this morning to get a price on a cluster and…read morethey said $45 and they would call me back to see if they have it and then I called back again an hour later to hear the prices going to be a hundred. Get your facts and price together.POS

They maybe good to their customer but not the employees my husband worked there for awhile. From…read moremorning till night everyday. One day the owner angel sent him home half day then the next day said there was no work but little did we know he was laid off so they say but didn't bother to let him no til like a week n half later. He still owes my husband a full check doesn't want to answer his calls or text. So we reported him to the labor law. May take awhile but said he will get paid.. and he worked there so he knows all the things they would do just to seek a car or parts half the time the cars wouldn't even work but they rigged them to work. For you I wouldn't buy no cars from them ever

We found a car online that we absolutely loved, so we went to see it and take it for a spin. We…read morewere so impressed that we decided to buy it! After our mechanic gave us the green light, we purchased the car from Gordon and Gordon Auto Sales. Unfortunately, we didn't get any warranty, and we declined the 2-day "cool off" insurance that would have allowed us to return the car for any reason. We bought the car "as is." That very day, our clutch gave out. Technically, this was our mistake. Our mechanic checked the car and didn't notice the issue, and we thought the clutch seemed fine on our test drive. I immediately called the dealership and told them what happened. They said they were not liable as we decline all warranty's and the Insurance that they had offered us. I told them we were reasonable and wanted to keep the car, but we asked if they'd cover half the repair. They quickly agreed. I used AAA to tow the car back to the lot, and within 24 hours, the dealership called to let me know the clutch was replaced and I could pick it up. Instead of spending $1600, it only cost $770. Now, I have a cool little Hyundai, with only 78,000 miles on it, and a new clutch. Even though the clutch failure was disappointing, the treatment we received was amazing, and we couldn't be happier with the dealership. They're stand-up people, very caring, and considerate. ***A big thanks to their whole team!***

I bought a car from here 2 weeks ago. Within the first two days the undercarriage came off on the…read morehighway and the key fob needed to be replaced if I wanted to use it to unlock the car doors. The following week, transmission stopped working. I signed some paper with the dealership saying I can't return the car, which feels like they know they are selling an untrustworthy vehicle. if you want to be taken advantage of, this is a great place!

I've bought several cars and truck from them. Theyho the extra mile and are friendly helpful staff…read more I still have my 2006 Ford explorer and All the bells and whistles still working

This place is absolutely amazing. They are super patient Super Friendly non-pushy like some places…read morethey work with your needs. This is the best used car dealership I've ever been to great customer service. Best in the area..

I would give 10 stars to Cars Buy Phone and Joe if I could! This was our fifth purchase and it was…read moreas excellent as the prior transactions. Joe ordered the truck with the exact options we wanted and had it delivered to our home. He also handled our trade in and we couldn't be more pleased. Joe is detail oriented, knowledgeable, customer focused, and so pleasant. Buying a car is stressful and Joe really makes it a much better process. Additionally, he has always saved us money on the new vehicle and provided a better trade in value than a dealer would. We have recommended him to family and friends many times which is not something we do lightly. Many thanks Joe for your exceptional service! Charla ps- please don't ever retire! Lol

I was recommended to seek Joe's assistance when I was interested in acquiring a new vehicle. Joe…read moregave me a great consultative experience, addressed all concerns, and guided me through the process of getting my new vehicle. Cars Buy Phone removes pushy sales representatives at car dealerships and also provide recommendations to auto loan financing options. When all was set and done, I got my new 2021 RAV4 Hybrid at a great market price without the hassle. I would recommend to anyone who is seeking in getting a new car to go through Cars Buy Phone.

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!