I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

PLEASE don't go to this shop as someone who doesnt know anything about cars. At least one of the…read moretechnicians there will lie to you and upcharge you. . My girlfriend came to this shop with a fuel level sensor issue (the little floaty thingy in the gas tank that tells your car how much fuel you have), code p0463, which is a fairly inexpensive fix. They quoted her $650 for a new fuel pump, $50 for a fuel pump seal, and $175 in labor. Came out to $1000-$1100 after taxes and the diagnostic fee. Not only were they trying to give her the most expensive fix possible, they were egregiously ripping her off for a fuel pump (as cheap as $200 third party). . To top things off, all it took to fix it in the driveway was buying a replacement fuel sending unit ($80) and watching a youtube video to replace it. If they were honest and just fixed that, I wouldn't have to be writing this review. . Even if we decided to replace the entire fuel pump, after doing a bunch of research online, the cost of replacing a fuel pump for this model of car should never be the close to $1100 she was quoted. . Now with all the great reviews this place has, I'm sure we just got unlucky with a bad apple of a technician. But please, please be careful as they seemingly tried to take advantage of my girlfriend who doesnt know anything about cars. GET A SECOND OPINION!

The owner, Zach, and his team are absolutely phenomenal. The scheduling is simple, the pricing is…read morebest in town, the service is quick. I had my 2024 Camaro 2SS and my 2008 Chevy Silverado with a 7 1/2 inch lift on it aligned here along with a full inspection. The full inspection is so sweet. Thanks Urban Auto. You have a customer for life. I've already recommended multiple friends & family here and they've all loved it.

I chose Urban Automotive because of their good reviews, even though it meant driving clear across…read moretown. Unfortunately, my experience was very disappointing. When I called to make the appointment, I clearly explained the issues I was having with my vehicle. The woman I spoke with told me the diagnostic fee would be $49.99. Based on that information, I scheduled the appointment and drove across town to bring my vehicle in. When I arrived, the same woman then told me the diagnostic would actually cost over $200 because what I described was considered "two separate issues." I was extremely frustrated because I had already explained those exact issues to her over the phone. What bothered me even more was that once I questioned the price, she suddenly wanted to give me a full disclosure and explanation of how their diagnostic pricing works. That information should have been disclosed to me when I made the appointment, not after I drove across town and showed up expecting the $49.99 diagnostic fee I had been quoted. None of this was mentioned during our original phone conversation. I decided not to have the diagnostic done because Hyundai charges around $200, and for that price I would rather take my vehicle directly to the dealership. My issue isn't that a diagnostic can cost more depending on the problem. My issue is how the pricing was communicated to me. If I had been given the full disclosure over the phone and told that my particular concerns could result in multiple diagnostic charges totaling over $200, I could have made an informed decision before making the trip. Unfortunately, I feel I was misled when I scheduled the appointment. Being upfront with customers about pricing from the beginning would have prevented this entire situation and saved me a wasted trip across town.

I have always loved Dennis's service and friendly attitude towards doing automotive repair. His…read moreworked on our cars for years has been a great friend.

This shop is great! Fair and honest and does good work. I've been taking cars here for a long…read moretime and I trust Dennis and his team.

Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

Rear shock absorbers were replaced this past Monday. After driving away there was a loud clunking…read morenoise that wasn't there when I brought the car in. I drove my car back to the mechanic and got it looked at- he did something/not sure. I drove away again and still the clunking is there, so I went back again to the mechanic. The mechanic said- they needed to order a part and it would come in Tuesday. It's now Thursday of the following week- I can't drive my car, they won't return my messages on the phone or email. My car now has a problem that wasn't there when I first brought it there. I really just want them to contact me back and fix my car correctly. The mechanic is rude. If you have an issue with faulty parts, don't expect him to do anything about it. Also go to a mechanic that can actually fix a car.

I will recommend this place to everyone! I got a quote from a different place for $4000 and then I…read morecame here and my problem was solved for $320 :) they were honest about what actually needed to be replaced. I was helped by Clayton and he was great!

My local Auto Repair shop here in Aliante detected a leak in my flex pipe/muffler and since they…read moredon't repair mufflers, the Manager recommended Discount Muffler and Brakes very highly. I arrived at 8:00 AM today for scheduled appointment and was greeted by Clayton. I don't think I've ever encountered a more personable, professional individual in the Auto Repair industry in my entire life! He greeted me with a big smile and immediately acknowledge my appointmen. Within five (5) minutes my car was back in the shop. They confirmed the leak in the flex pipe and quoted me a price CONSIDERABLY lower than I had anticipated. How often does that happen? An hour later I was back in my car and on my merry way! This is clearly a very well managed business that most other Auto Repair shops should aspire to emulate, but unfortunately very few do. Kudos to Monsieur Clayton and the entire Discount Muffler and Brakes Team!!! Merci beaucoup!

A great shop that is respectful and NOT passive aggressive to women?!! A rare jewel…read more I have a temperamental Mini Cooper S and like most Mini owners am often needing to get something repaired. Sigh. Eurozone is THE BEST. Their pricing, communication, and expertise are unmatched and twice these did something that the dealership said was impossible to do. Their estimates have been spot on. You know what something is actually going to cost. They can source European parts quickly and have the right computers make adjustments. They often have quick availability and service and there is a bar next door while you wait. Eurozone existing takes away a lot of the stress of owning a cute but finicky sporty car.

Went recently after being recommended by a friend. They were very upfront and honest about the what…read moreneeded to be done with car and the cost of the job as more than fair.

Great service at a reasonable price. Well informed &…read morefriendly personnel. Comfortable waiting area.

Idk if this guy was having a bad day or what but I called this shop for an estimate and a man (who…read moreI believe was the owner?) answered. He had an attitude that was enough to make me run the opposite direction. He was rude and dismissive. In all my years of dealing with automotive shops, I have never encountered someone with such poor customer service. There's a lot of competition in this industry, and finding a trusted mechanic is important to me. When I find a good shop, I'm loyal for life and I recommend them to everyone I know. But this experience? Absolutely not. If this is how they treat someone who is willing to pay for their services, it speaks volumes about their overall character. I've worked in customer service my entire life, and I firmly believe it's not always what you say -- it's how you say it. His condescending attitude was completely unnecessary and honestly disgusting. If you don't want to deal with customers, then get out of the customer service field. Simple as that. Unfortunately, I won't ever consider coming back or recommending. Clearly he didn't value my business which is fine- I took it elsewhere.

I had an outstanding experience at Asian Imports in Henderson! I brought my 2017 Honda Accord in…read morefor its 100,000-mile service, and from the moment I arrived, everyone was professional, friendly, and helpful. I especially want to recognize Nicholas Chavez, the Service Manager. Nicholas went above and beyond to make sure I understood the services being performed and answered all of my questions. He was extremely professional, knowledgeable, and honest throughout the entire process. What impressed me most is that I never felt pressured into unnecessary repairs or services. It's not always easy to find an automotive business you can truly trust, but I absolutely feel that way about Asian Imports. I feel confident that they will treat me fairly, do quality work, and not try to rip me off or overcharge me. Thank you to Nicholas Chavez and the entire team at Asian Imports for providing such a great customer experience. I will definitely be returning for future service and highly recommend Asian Imports to anyone looking for an honest, professional, and trustworthy auto repair shop in Henderson!

I called a few shops around town and no one wanted to work on an old clapped out 38 year old…read moreJapanese car. But not these guys, these guys said send it right over. I've brought my 1988 Nissan 300Zx here twice now to get some maintenance to keep this old Z alive and running, and I'll likely be bringing it back a few more times until she's fully dialed. The pricing was on average on what you'd expect to pay at any shop (if they are willing to work on your car) over all great value, great customer service. I'd recommend them especially if you have gotten the runaround at other shops about your car being to old or uncommon to work on.