I came in for an oil change because I figured it would not take too long because the employees…read morelooked like they didn't have any work. It was my lucky day because of their manager Joe . I was telling him about how my rear view mirror was constantly sliding down. I tried to get pet boys across from them to see what they could do . Their guy tried tightening it up but noticed a crack on the mirror attachment. I mentioned to Joe that I did order a new mirror from Amazon but it's not something that pet boys can do, understandably they are not windshield repair shop . Nonetheless Joe said he could get his mechanic to install the new one . So i figured that I would just wait to see if the mirror would stay in place on the way home and no it didn't. I called Joe and asked if i could come on in and have it replaced. So no problem went back and was charged a reasonable price. I will definitely be coming back .

jiffy Lube probably regrets giving me this little slip of paper with instructions on how to leave…read morereviews. I'm normally pretty pleased with the service I get at the Stephanie location.-- don't ask me about the horror stories over at the Mark Street location. This time there were issues with inexperienced techs and a vacuum pump that didn't extract all the oil from my engine before they filled it up again. After recognizing the engine shutter that is caused by too much oil, I had them remove some of the extra oil to get it back down to the proper level. The only problem with this is that the new oil has now been diluted with the old oil that they never got out. It was probably at least a quart of old oil. The other problem I had was that the manager decided to make excuses and claim there was no problem rather than exploring options to make things right. I wasn't going to argue with him in his place of business and in front of other customers, but I'm not sure I'll go back. The right thing to do would've been to completely drain the oil and refill it again with clean oil. But I know is expensive these days and I would've been fine if they would've simply offered me a discount roughly proportional with how much old oil they left in my car. Neither option was offered, so that's why I'm giving this review.

Go to Jiffy Lube @ 515 Marks St Henderson, NV 89014 for your 10-minute Uber inspections!!! Very…read morefriendly, expert staff willing to help you with your yearly Uber inspection! Stop by today!!!

Needed an oil change and was in and out super fast. I like they don't upsell you on anything…read morebecause I hate that lol but everyone here is really nice. Michael and Kyler did an amazing job. Service is not only quick, but everything was done right. Highly recommend this location, especially if you want great service. Thank you all so much for taking care of our Jeep.

Not sure why so many negative comments but my experience was amazing!!…read more Called ahead of time and without appointment took me right in and patched my tire free of charge!!! Apparently since I bought my tires from Big O Tires location in California I receive free no charge service nationwide!!! In and out in less than 30 minutes!!! Highly recommended!!

I've been going here for years.... Never again as they go through people like toilet paper. Got…read morethere 8am this morning for an oil change. It took this clown an hour and a half. My Honda needs 4.4 quarts of oil. They put in 4.9 quarts. The fat guy chewing tobacco over filled my oil, couldn't figure out how to reset the oil lite, decided to change my radio station while... thinking about his life choices. It took me 10 minutes to make him come out of my car. Save yourself a headache, just go to jiffy lube.... Poor customer service.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I recently purchased a truck from Towbin Ram in Henderson and I'm pleased to report that the…read moreexperience was first class in every possible way. Although they didn't have the exact vehicle with the options and in the color I wanted on the lot, they located one at another Ram dealership in Las Vegas, executed a dealer trade, and had the vehicle delivered the dealership that same day. I worked with Coco on my test drive, ALI BAGHBADARANI and JEREMY BOWLEN on the price negotiation, and MANNY HERRERA on the transaction. They all treated me with respect, there were no high pressure tactics, and the entire transaction flowed quite wonderfully from beginning to end. I consider myself to be a very tough negotiator and have no problems playing hardball to get what I want at a price I want, but I never had a need to play hardball with the Towbin team because they went beyond expectations to meet my purchase requirements. A special shoutout to Jeremy who I spent the most time with, for a nice conversation about many other things unrelated to our transaction, Ali for his kind and respectful treatment of me and my wife (and we love the British accent), and to Manny who got me through Financing in the shortest amount of time possible (I think it was 25 minutes). Thanks Towbin Ram. We'll be doing more business in the future.

Well it just goes from bad to worse! You find out your sales people lied to you according to…read moreservice and service doesn't take responsibility for their poor repairs. I wish this place had never crossed my path, I hope no others get the service we got, the truck was sold with an outstanding recall, it has had multiple repairs and instead of looking for a way to fix them they just try to now tell us we are wrong, yet i multiple invoices from them months of service for cluster, radio that still does not work, and trailer lights that still don't work. Save yourself grief and just go elsewhere! This place will lie and misdirect at every opportunity!

Had an oil change today and the men working there were very informative, professional friendly…read more Mathew and Ricco worked beyond their service and installed some missing screws under my car near a tire. I would definitely recommend coming here when Mathew and Ricco are working! Thank you very much to the both of you! Much Mahalo!!! Noi B.

Went to get an oil change, didn't even check the air filter to recommended changing. This caused…read moremultiple problems with the car and forced me to pay xtra money for repairs. Basic oil change 101 look at the air filter. Do better

Called and gave all the information for a new transmission said they would call back and never did…read more Changing this review to a 5 star. They called me back after they found my number was off by a digit. Front desk was great and very informative. Seems like a great place.

Elite Automotive is an honest, reliable, and reasonably priced shop. I had several upgrades done on…read moremy F-150, and Rob and his team completed the work a day earlier than estimated. Kelsey was friendly, helpful, and made the entire experience even better. This is an excellent team that truly cares about their customers. I gladly drive across town because it is hard to find a shop that is this honest, trustworthy, and provides such high-quality work. I highly recommend Elite Automotive!

I was helped by Rosie and Barron today, both of them were very helpful, knowledgeable and quick…read morewith their work and they had me out in less than 10 minutes, Love the service and price compared to other places ive been too ill be back a third time

Good quick quality car care at a reasonable price family owned good people through them through…read morehighly recommend this place