So personally I love this place and I feel like you either love it or just not a fan ( I don't get how anyone could hate it). Me and my girlfriend went and the line was to the door which isn't abnormal on a Sunday. There usually is a morning rush and a lunch rush but it doesn't take too long to get it and out maybe 15 minutes from walking in to leaving. We ordered 2 bagels and a hash brown and order of potatoes wedges. They were delicious now I've heard that these aren't like a New York bagel but maybe I don't know what a New York bagel tastes like because it tastes pretty good to me! I personally like a little extra cream cheese but I know some people aren't a huge fan of that part. They also have booth tables and high top tables it is small but you're also not on top of others and the workers are very nice and it's easy to have a conversation with them and become a regular. read more

The Bagel Factory - Cinnamon raisin bagel with cinnamon raisin walnut cream cheese and potato wedges - Delis Near Me - Binghamton, New York

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I HATE to write this review because we love this place- bagels are amazing, but this is the saddest excuse for a wrap I've ever seen. Especially for the price. It's so disappointing because we always try to support local and their food is usually always so good. read more

The Bagel Factory - Twin Towers Wrap - Delis Near Me - Binghamton, New York

The older woman at the counter needs an attitude adjustment. Great bagels, great service, spare us the snarly and snarky tude.

decent bathroom but dirty resturant floor, but the bagels are good and the flavored cream cheese out of this world

Took my two teen boys in for a late breakfast snack. Counter service was friendly, prices for the 'build your own sandwich were good, and the selection of bagels was good. Service time was good, and the boys enjoyed the Buffalo-style home fries. Bagel themselves were good, but the serving size of the egg and bacon was lacking. Not much going on inside! I mean, it was good, but...mostly bagel, not much sandwich. Like eating the pb&j with no pb or j. To buy some bagels to go- yes. To take home, cook your own eggs and bacon- yes. To share with friends, business associates, or a catered golf outing- yes. But as a standalone breakfast sandwich- please add the goods! Promising establishment Binghampton needs- and yes, I'd go back, knowing what I know! read more

Bagels are fresh! Soft on the inside and crispy on the outside (toasted). Staff is super friendly.

I came here from a town where bagels are abundant and popular an hr from nyc. Going upstate on a road trip to broome county. We were surprised about the variety and types of bagels made here. The bagels were great in taste and texture and not hard or chewy at all. Nicely located on a side street. The service was attentive and quick, a happy staff. Prices were good. We will come back on again on our next journey. read more

Saturday visit for getting fresh bagels and variety of cream cheese selections brought me here today. Waiting line around 10:15 am was long took about 10 minutes to get to order. Seating area is for at least twelve people and very clean one unisex bathrooms.. Selection of behalf from at least twelve choices .. worth the wait . Parking is difficult but movement of customer leaving giving chance to park near store front ... read more

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The bagels are so fresh and the cream cheese is to die for. They are not stingy. The employees and nice and quick. There are a variety of bagels to choose from. read more

The bomb on a toasted everything bagel is amazing, a egg, ham and cheese on a toasted everything bagel is a great breakfast sandwich!

The staff is very friendly and they have a lot of options, but don't get the everything bagel unless you want enough servings of salt for the next five days. I actually couldn't eat my everything bagel because it was sooooo salty. Even if I get a plain bagel I also notice the cream cheese is quite salty too. I like salt... but I think it's too much. read more

Great local spot for a quick breakfast! I decided to try The Bagel Factory one day on my way to work, knowing full well a place like Dunkin would have a ridiculously long line, and I'm glad I did. The service was quick with friendly and courteous staff. Even though I had to get out of my car to go inside, it was much faster than a morning drive-thru run, out in just a couple of minutes. As for the food itself, I ordered a lox bagel sandwich on a parmesan bagel fully loaded with lettuce, tomato, onions, and cream cheese. It looked and tasted delicious! One of the best bagels I've had in awhile, so I will definitely be coming back again! read more

The Bagel Factory - Lox bagel - Delis Near Me - Binghamton, New York

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We just moved from Long Island and we were hoping to find a good bagel spot in the area. We tried Bagel Factory and unfortunately were disappointed. The staff was friendly but they definitely seemed overwhelmed with the amount of people ordering. The everything bagels had a good taste, but were small and I would say maybe a little stale. My biggest complaint however was the minimal amount of cream cheese on my bagel itself. The whole surface of both sides of my bagel did not have enough cream cheese to cover it. Definitely disappointing about the cream cheese, especially for the price. read more

The Bagel Factory - Delis Near Me - Binghamton, New York

It's been OVER A YEAR and still nothing has been done. The "promises" to contact me have not been fulfilled. I have not been back. And I don't intend to. I have friends who have had great experiences here; but the fact that the owner reached out and offered to "fix the problem" and never did-- is enough for me to take my business elsewhere. read more

The Bagel Factory - Ham, EGG (which is missing) American Cheese and jalapeño sandwich with garlic herb cream cheese (which I paid for but is barely existent.) - Delis Near Me - Binghamton, New York

The bagels here are probably the best in Binghamton. The everything are totally covered in everything. They have a whole wheat everything. Their salt aren't over salted but you can taste the salt. They have a jalapeños bagel that one of my kids like. The bagels are chewy the way they should be. I can come here and feel like I had a bagel as good as any in Brooklyn/New York City. I recommend Bagel Factory if you want a bagel in Binghamton and so it gets 5 stars. read more

The Bagel Factory - Delis Near Me - Binghamton, New York

This was the best place for bagels since I moved out of NYC. They make their bagels the right way instead of just being glorified hard crusted rolls with a hole in the middle. They had excellent choices of cream cheese flavors and the bagel selection was great as well. I'm looking forward to going back there again when I'm in town. read more

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We were visiting Binghamton for a few days. We didn't want to get grocery store or donut shop bagels. We found the Bagel Factory and were glad we did. The bagels were excellent, not too crusty and soft ìnside. Their coffee was excellent. read more

Place is filthy.. sandwiches are lacking parking sucks.. rundown area overpriced... next go to pc n make your own bagel sandwich... ripoff!! Next dont bother read more

My husband and I ordered breakfast sandwiches here and they were okay. The bagel itself was delicious (not as big as a NY bagel though). As far as the sandwich goes they didn't put much on it so we were a little disappointed. If I went back I'd probably just order a bagel and cream cheese being that the bagels are very good. read more

Amazing food and service. People were great and my favorite place in the Binghamton area for bagels. Would recommend to everyone.

Good bagels at a good enough price, but the staff is not necessarily cordial. I asked for a recommendation on the amount of cream cheese to buy for 15 bagels. "We don't make recommendations." The cashier essentially explained there are two many variables. I pushed back, saying they're the bagel experts. I was ignored. She may be right, but it was certainly unfriendly. read more

Their strength is definitely the variety of cream cheese. The mix of bagels is good as well. No masking though

Looking for a bagel with cream cheese? This is the spot. Fast and friendly service and their bagels are truly amazing. I'm addicted.

Had a much better bagel this time! I for the cinnamon raisin walnut cream cheese on a cinnamon raisin bagel. They were a little short-staffed so there was a bit of a wait, but no matter. I also had iced coffee, which was great. read more

OK, not great. NYC prices, though. Pre cut lox, meh. Miserly on the cream cheese. Decent enough bagels. I guess this is big time for Bingtown, but it wouldn't make the grade in the NYC area. read more

Love this place, I'm there almost every day. Mostly before the college students. I love the staff & the food is great, there might be a small wait but it's worth it. read more

I'm not sorry for this review. But when you charge 3 dollars for "Buffalo fries" and give 6 little fries in a bag that's just highway robbery. Needless to say I won't be back. read more

2 things I wish they could change 1st- I wish they could close later till maybe like 8 or 9 at least (I'm a night person) 2nd- add a little more lox to the sandwich Everything else here is good tho read more

Came in at 2pm today to get lunch and ordered a bagel with turkey, bacon, and cheese. The woman behind the counter repeated it back to me, and then asked to clarify if I meant turkey bacon and I said no I meant "turkey comma bacon". Waited for my food and paid just to get home and open a sandwich with an incredibly small amount of turkey, eggs, and cheese. Considering she repeated it back to me, and then I clarified again, and considering the cost, I'm pretty frustrated about this. I'm not a fan of eggs and this was my lunch. They say online they close at 3 but the two employees working locked the doors as we were waiting for our food and then walked us out and locked the doors behind us again as we left. It literally said on the wrapper "turkey bacon and cheese". Irritated and unsatisfied. read more

I went here twice over the past few months and the food was consistently good but the service was consistently poor. Both times I went the workers messed up my order and one time I asked for water and they gave me hot water. As a business owner and fellow entrepreneur I know a thing or two about the food service industry. They need a system that could generate tickets and complete orders without issue. They need to learn to take a deep breath and calm down when working instead of looking rushed or worried. The food is good for the area at least with custom cream cheese and freshly made bagels. Let's recap To aide the service here at the bagel factory they need leadership and direction. read more

Have you ever thought to yourself... hmm... I would love to get a *insert random flavor* bagel? The Bagel Factory is a small shop located in upstate New York that offers a variety of bagels, breakfast sandwiches, paninis, and cream cheese flavors at an affordable price. I enjoyed the Parmesan bagel with egg whites (50 cents extra), ham, and american cheese with a side of home fries (95 cents extra with any meal). They offer a spicy ketchup that I thoroughly enjoyed with my fries. I love all things spicy so that was amazing! I was also able to try my friends Parmesan bagel with an herb and bacon (don't quote me) cream cheese, which was delicious. I believe they have about 15-18 different bagel and cream cheese options, including pumpkin bagels and pumpkin cream cheese. It's definitely worth checking out if you want to grab some breakfast and you're nearby. I absolutely loved it and cannot wait to go back whenever I'm in the Binghamton area! read more

Ive been to the bagel factory a few times in the past year and I will say that although the food has been consistently OK, I would definitely not recommend this place for several reasons. First of all, for a place marketing itself as a "bagel factory" they have a minimal selection of bagels and cream cheeses. I'm also not sure if their bagels are baked on the premises but if they are, then I find it scandalous that their bagels are rarely fresh whenever I order from them, and doubly scandalous that they rarely have the bagel I want and I am left picking from bagels I don't like. Their cream cheeses also look like they haven't been made recently. This being said, it's their service that I find to be absolutely atrocious. Despite my best efforts to make it easier for their workers to take my order by writing it down, they always seem to mess it up. I'm also not sure why they become so overwhelmed when more than 3 people enter the store. I've worked in a busy deli before and it really isn't a rocket science. In my last visit to the bagel factory, they were so overwhelmed by the 6 people waiting on line that 30 minutes after I ordered (Turkey, egg, cheese on wheat bagel) they informed me that they ran out of turkey. Needless to say I was not very happy and got a refund. An observation I made during my 30 minutes of waiting was that the man in the kitchen came out with orders that people didn't even make! this happened several times! My boss at the deli would have castrated me for this type of mistake. Im not sure why this place is run so inefficiently but get it together, i really wanted to like this place. Ive gone here out of laziness and convenience, but im not sure if this place is worth the headache. I'd skip. read more

Quick service and very friendly. Bagel and coffee selection are great. They actually serve lunch sandwiches as well. read more

The Bagel Factory - New menu displays - Delis Near Me - Binghamton, New York

I LOVE the bagel factory. I'm from close to the city and it's so hard to find a good place for bagels around here. I had a coupon so I stopped in one day and I've been going back ever since. They're reasonably priced, and always delicious. Also, their home fries are to die for. The service is always good and friendly, and super efficient. I would definitely recommend this place for breakfast or lunch. read more

The bagels and cream cheese were super fresh. I got "The bomb" on a bagel, which had 3 types of meat, and a Novalox bagel. Both were delicious!! The only reason I gave 4 stars is that there were too much cream cheese in the lox bagel but that's typical of many places. I easily just removed some of it. It was pretty pricey but definitely worth a try! read more

The Bagel Factory - Delis Near Me - Binghamton, New York

Delicious bagels. Super cheap, a plain bagel is $.75, a bagel with butter (my favorite) is $1.30. Didn't try the sandwiches but they looked really good. Their cream cheese of the month was spicy buffalo wing. It was so good, it was just like having wing sauce on a bagel something which is apparently amazing. read more

The breakfast used to be so much better. I thought maybe it was a bad day but when I went back it was the same. Customer service on the weekend is not that great either read more

I spent 4 years living in the city so I struggle finding a great bagel in the Binghamton area. This place is definitely one of the best. Prices seem fair. I love the Parmesan bagel and the jalepeno cream cheese is pretty good. The service is so-so, I've been in twice so far and they repeatedly have asked me what I ordered. This morning, the lady completely messed up my order and had to re-make it. Will come back because it's right in between my apartment & work. Would much rather pay for this than McDonald's breakfast, that's for sure. read more

Me and my girlfriend got an everything bagel with plain cream cheese and an everything bagel with sausage egg and cheese. It was really good. The pick up area could use some stream lining. It was a little crowded and disorganized but other than that everyone was friendly and the bagel/sandwich was tasty. read more

The amazing deal they have where you buy a dozen bagels and get 3 free is great! Couldn't believe they'd give us so many bagels! The variety was great however when we went at 10 AM, they were out of a lot of basics like plain or sesame. Will be coming back! read more