My dryer stopped drying and they were able to give me prompt appt, came early, explained the…read moreproblems very well and gave me the options and ultimately were able to repair it and didn't have to replace my 14 year old Samsung. Would definitely recommend!

Mike, the service technician, went above and beyond getting my repair completed. He and the lady in…read morethe office were kind and friendly. I would absolutely recommend Quality Appliance Repair!!

We walked in for a refrigerator, and within an hour it was purchased and delivered!! How easy is…read morethat!

we needed a bigger fridge and looked around online.. we found Appliance 4 Less and Jason was very…read morehelpful. It was fast and easy and affordable. And was delivered promptly the next day.

Purchase a cosmetic vanity table with a mirror. Electric on mirror did not work after a month. Took…read moreit back they kept it for 3 months, said it was fixed Stopped work within a week. Most of the stuff is old and rotting. DO NOT PURCHASE at there warehouse!

Had a great experience shopping here. I came in for a sectional sleeper sofa and ended up leaving…read morewith a few extra items as well. The sectional was ready much sooner than expected, which was a nice surprise. Everyone was friendly and helpful, and I especially want to thank Moe for making the whole process easy. He took the time to answer my questions and made sure I left happy with my purchase. I'm really happy with everything I brought home and feel like I got a great deal. Between the customer service, selection, and value, this was an all-around positive experience. I'll definitely be back and would recommend this place to anyone looking for furniture and home items.

I am SO grateful to Mario and can't recommend Mario and Keystone enough…read more When our tenants moved out of our rental, we found that they had just wrecked the new refrigerator we bought for them when they moved in and didn't have one to bring in. The unit was working fine, but they had basically played demolition derby with the unit, putting huge gashes and gouges in the stainless steel doors. Plus, I don't know what they did, but the buttons on the icemaker/ water dispenser in the door were basically ripped off/ gouged. I reached out to Keystone to see if Mario could come out and try to get some of the dents out and replace the panel for the buttons. Mario wrote back and asked for photos, plus the model info, which I sent over. He then got ahold of me and said he had an idea. While he probably could get some of the dents out, it wouldn't be perfect-- and between the labor to do the dents and the cost to replace the panel, it would be quite a lot for a result that would only be ok. So instead, he found a salvage of the same model, bought the doors, and swapped them out for us. The cost was less than the repair would have been and the result was infinitely better. Oh, and he did all of this from start to finish in like, 2 days. AMAZING. I am so grateful to Mario and will definitely be saving his info for future issues that pop up. It is so refreshing to find a reliable, trustworthy, professional, and kind appliance repair tech--- and especially one like Mario who is willing to find creative solutions for his customers. 10 stars if possible! Thanks, Mario!!!

Wow, talk about stand up service. In the midst of a family crisis, our fridge went out. It shot up…read moreto 70°. In between fifty other things that were going on, Mario was cool and calm and let me know he would be out the next morning at 8:30, and he was!! For an incredible price, at that. Our fridge issue seems to be a bit of a mystery, but he did what he could before taking a step onto something much more expensive. He didn't rush us into a new fridge, or an expensive service-- he tried a simple solution, and is having us follow up with him once we see if it worked. Of course, this was after he knew we had other food storage options (that mini fridge from college will come in handy, kids!), and could work with his plan. Other places quoted me astronomical amounts but Mario was reasonable and professional. Honest, reliable, professional and kind. Personal rating: 1,350/5 Stars. Yes. That good.

This place is amazing! It's like a kitchen fantasy for all of us foodies! They have the brands…read moreand looks that help make a kitchen a home. I totally want the yellow stove! It just opened, and the grand opening was this weekend, but I stopped by the Best Buy it is located in for something else earlier this week and wandered through. The sales staff was so nice to me and took extra time to see if there was anything I needed without making me feel like I was hovered over, it was really conversational and nice. If I were in the market for a new kitchen I would definitley stop here, it makes the other appliance places look unorganized and like they dabble in appliances. This place looks so professional I just want to transport one of the whole kitchens to my house! (The green countertop one!)

We need a LOT of appliances here in Cali after our move and thanks to our research and Yelp, we…read morewere steered here to Best Buy to have a look. This was our second time in so we knew where to go and what we had been looking at. We were helped almost right away and the adviser never left us until the deals were made! We purchased a washer, dryer and a fridge. The items are priced so you can see what the deals are and how much percentage can be taken off. (10% in most cases) We got 15% off based on buying 3 high end items. The workers are not on commission, they must produce and share bonuses. The prices are not bargain basement but very competitive to other appliance stores and we did have great, patient, friendly service. Our guy was very knowledgeable with 35 years experience so it made our trip in all that much better. We have confidence in what we bought. If you want to settle for a floor model, (scratch and dent), there is a lot of choice at this store. Look for the yellow tags. The appliances range from lower end to high end but no junk. Something for everyone with all budgetary needs. Free delivery in town. Free connections with free standing appliances. (NOT dishwashers, built in ovens, microwaves) A bit of a bummer there. It is about $100 for hook ups where they hire someone and send them out (sub contracted workers) Collect Buy Buy reward points. Also, apparently come on Black Friday for the BEST deals. Keep an eye out for rebates, certain appliances will give you money off your utility bill. (mail in with PG&E) Also, if the item goes on sale within 15 days, you can get a refund back to your credit card. YOU have to keep an eye on this though. Visit the store after your purchases, it could be worth the drive. All in all, a good experience and we will return for the other 4 items we need. Would recommend to all to go in and have a look. Not everything is stainless steel, you can get white, black, red. I love the mock kitchens to give you an idea of how things would look. They did a great job setting this up!

Great customer service and very professional. I would highly recommend using this company.read more

Jason showed up the same day I called. Very professional. Their pricing was very reasonable. He…read moredouble checked to be certain that the washer needed the parts that he suspected it needed by trouble shooting. Would definitely recommend.

Horrible furniture store !!! Think twice before making a purchase from this store …read more I bought new couches $1,840 to be exact ! Unfortunately they didn't fit in my living room . ( my mistake I knw ) . I live in Delano ca they were charging $300 fee to deliver them. I decided to pick them up . When I got home they didn't fit . It was late at night to reach back to them I waited next morning to contact them they said they'll let the manager know the whole day goes by no answer . The following day goes he reaches back to say they'll charge a %30 off to return them , !!!!! and will give a credit of $1,300 out of $1,840 I payed for . How unprofessional this furniture store is !!! Wanted $500 for free ! When the couches are brand new ! Never thought I would encounter a situation like this learn my lesson always go ACTUAL FURNITURE STORES !!! They can't even deliver their own products ! -

We were in the market for an inexpensive refrigerator for our garage. They have a showroom full of…read moredented and discounted refrigerators. We just started looking so we didn't buy yet but we were helped immediately by a very nice girl. We would return.

Excellent appliance purchase experience. Attentive, helpful, and honest sales staff. Great value in…read moreproduct-best appliance at a competitive price. Hats off to Shannon at the Bakersfield, Wible Rd store!

So I have been wanting a Speed Queen set for 2 years. I am an esthetician and do a TON of spa…read morelaundry for my business. I did all the research on washers and dryers and it all pointed in the same direction... SPEED QUEEN. My husband got them for me this Christmas. It was delivered the week after. I was so excited! When I went to turn on the dryer it was making a loud banging noise. I immediately called my husband (who was at work at the fire station) and told him what was going on. He called URNERS and got the run around. We finally got a technician out in late January. He said it was the rollers and they needed to be replaced. ON A BRAND NEW MACHINE. Not only that, we splurged and got the TOP OF THE LINE MODEL in matte black. The most expensive set THEY SELL! So February comes and finally the next technician comes out to replace said rollers and guess what? ITS NOT EVEN THE CORRECT DIAGNOSIS! The dryer drum was bent! Now we have to wait for the new drum to get ordered and schedule to have that replaced. We have called Urners and asked for a new unit multiple times. We have asked to speak with a manager or supervisor. NOTHING. Can't even get someone to call us back to tell us to kick rocks. It's just disheartening when you save and save and splurge on the highest quality and then get this kind of outcome and get treated this way. The customer service from Urners really blows and I'll be notifying speed queen on the situation as well. Super BIG freaking bummer Urners.