Absolutely ridiculous experience here. I came in as a first…read moretime client because it's in the town I recently moved to. I wanted a hair wash and blow out the day before I am induced with my first baby. The sylist acted like I was inconveniently there, wash my hair so hard I was wincing, didn't adjust the bowl at all, and washed my hair with ice cold water. When she finally slowed down and realized she was hurting me, instead of apologizing and slowing down, she got pissed and someone else will do it. I said no, it's just a little hard. After that terrible experience, we went to blow dry. Same thing. Hard brushing, and rushing to get me out. I'm walking out 20 hours before the biggest day of my life in tears, and smelling like moth balls from their disgusting shampoo.

I appreciate the professionalism that my hairdresser Abby showed modifying my stripy bad…read morehighlights. She did a great job!

I have been chasing owner Candice around the Metrowest since 2008! While she began her career and…read moremoved salons, I always followed as she is the absolute BEST at my hair color. When she and co-owner Nina (another great stylist I've gone to in the past) opened up their own studio in Marlborough, I brought them a bottle of champagne to celebrate and keep sending clients their way. The studio is in a small house on a busy road, but once you step inside you forget where you are- it's trendy without being obnoxious. The stylists are down to earth, never dressed in matching colors or heels- (why do some salons think severe is the play?) They almost always have music playing, fresh paint and artwork adorn walls, and Candice and Nina are meticulous about keeping their space clean. While I admit, I've tried dying my own hair, trying to cut my own hair on occasion (curls are very forgiving!), I always come back to The Room. I would 100% recommend Candice, Nina, or Olivia as they are all amazing at their craft.

I had my first appointment with Angela for a Full Foil today. My hair is naturally fine and thin,…read moreand I told her I had gotten lowlights done with a toner back in December (so they've faded out and are gone by now) and then went a little lighter in May. I showed her inspo pictures of a light neutral blonde (achievable because I've done it many times before, my hair was already a dark blonde/light brown, & i've even been full platinum many times with little to no damage) and she said she would get me as light as possible today. She did a full foil and there's literally zero difference in my hair color. Walked out looking the exact same as I looked when I went in. I reached out with pictures from before and after, and she refuses to issue a refund for the $366 I paid to look the exact same. Now have to spend at least another $200 somewhere else to fix it. Don't recommend!

love this salon! great vibes and great expertise. best color skills around! i am very grateful for…read moreJolleen's amazing color skills and styling and overall great experience. Jolleen takes such great care of my hair needs which is really important because most of can relate to how we feel better when our hair is nice! everyone there is super kind and friendly. Fred is an awesome massage therapist! and Nair is an awesome stylist too! everyone there is super nice and welcoming. i am a regular very happy client there

I would like to start off by saying how kind my stylist was. I really enjoyed chatting with her…read more She was very thorough. She asked me a lot of questions and took the time to look closely at my hair before she started. Everyone at the salon was extremely kind. The salon is clean and beautiful. It is very clear that everyone there is knowledgable and professional. That being said, I really anticipated giving this salon an excellent review. I brought a picture of the color I was hoping to achieve. Unfortunately, after nearly four hours, my hair was no where near what I was hoping it would be. When I saw a friend later that evening she said, "I thought you were going to get your hair done today?" I'm not necessarily unhappy with the color, but it looks VERY similar to what I came into the salon with. My visit was also a lot more expensive than I anticipated. According the salon's website, the full cost of a haircut is $50 and the full cost of a full foil is $110. However, when they rung me up the total came to $225. I asked for one inch to be trimmed off and received a balayage. I understand that a balayage is not the same as foil highlights, but I wish I had been advised that this service would be a different price. I was expecting the total to be around $160 and only brought enough cash to leave a tip for that amount. I didn't question the price when I was checking out because my stylist was near the front desk, and I did not want her to think that I wasn't appreciative of her time and effort. She really did spend a lot of time with me and was very thorough, but my hair doesn't look much different. I think the toner made the most difference. In February, I visited a five-star rated salon in Nashua, NH. I received the same services, a cut and balayage for $140. I decided to try out this salon because there were so many great reviews online, and I thought that the prices seemed very fair, so I was a bit blindsided by the final price. Lastly, some of the bleach must have gotten on the chair because the shirt I wore to the salon has several spots of bleach on it. I had bought the shirt the day before my appointment, so I was pretty bummed. Overall, I can see why people like this salon. I wish I had a better experience because I really liked it here.

I've been getting my hair cut by Katie (the salon owner) for many years and she always does a…read moreFANTASTIC job on my cut and color and the prices are so reasonable! I moved to NYC a few years ago and still drive the 3.5 hours to Shrewsbury at least once a year to get my hair cut and colored by Katie. Her balayage technique makes my hair look amazing and it grows out perfectly so I can usually make it the full year before coming back for my next visit. (even hairdressers in Brooklyn when I've needed a trim have commented on how nice the color is) The vibes are impeccable and after watching her team work with other clients in such thoughtful ways I'd also trust any one of them to do my hair if Katie was ever unavailable. Run don't walk to this salon for your next haircut. You won't regret it.

I am new to the area looking for a new salon. This one looked like a good option to try out…read more I was very pleased with everything; the environment was very welcoming, and the haircut was flawless. My stylist was also a great conversationalist. Highly recommended!

I just had a great experience with Roc's! My hairdresser, Celeste, was super friendly and…read moreinformative. She knows what she is doing and tailored the experience in a very personal way for me. You can tell that they care about the people coming in, and they aren't just trying to make a quick buck. I, also, went to Roc's for high school prom and they did a great job styling my hair. I would highly recommend Roc's!

I've been going to ROCs for years for my haircuts and eyebrow waxes and have always had a positive…read moreexperience. No matter who I'm with, all the staff does a great job, and I've never had a bad experience.

Very good haircut several times. High-quality and friendly service as well. Good vibes.read more

I am extremely happy with my hair! Jess gave me a light perm, color, and cut. He did an amazing…read morejob. Also, they have gained a customer for life!

Best color & cut I have gotten in years. Olga does amazing work & will not do a style that's not…read moreright for your face shape or texture. The staff is very friendly & professional.

Stephanie was my stylist and she was incredibly talented, informative and super helpful with…read moreassisting in making the right decisions for my cut and color. I'd highly recommend her and look forward to my follow up visits, The salon as a whole has an awesome esthetic and inviting vibe, Thank you !

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

The place was clean, relaxing, and the staff were welcoming. I liked how careful they were with my…read morehair and the results turned out nice. The wait time was a little longer than expected, but everything else was great.