I just bought my first ebike. I'm so excited. They helped me go over all the features and answered…read moremy questions thoroughly. I can't speak to bike repair or purchasing accessories, but my experience buying a new bike was top notch. Thanks so much!

Bought a couple Velotric Discovery 2 Ebikes thanks to Josie's helpful knowledge we are absolutely…read moresatisfied. 1st ride 24miles and battery did not dip past 86%. Thank you!

I want to give a huge shoutout to Mark at The Bike Hub for going above and beyond today. I brought…read morein an old electric scooter I was gifting to a friend with a severe learning disability. It had a flat front tire, and we were honestly expecting bad news--Mark let us know up front that fixing these tires is incredibly tough (hands-hurt-for-a-week tough), and that most places wouldn't even attempt it. But instead of turning us away, Mark chose to take the time to really look at it. He spent about 20 minutes diagnosing the issue, repositioning the tube, doing some hands-on maintenance, and even using Fix-a-Flat to test if it would hold air. It worked! He didn't have to do any of this--and he didn't charge a dime. Watching someone take this kind of care, especially for someone who could've easily been overlooked, meant the world. It's been a long time since I've seen that level of kindness and integrity in customer service. Thank you, Mark! What you did today truly mattered.

Called about my Haibike. Pedal broken and needs service. Told by Thomas to bring it in and they…read morewould get to it this week. Get there (30 miles away) and "not Thomas" tells me I have to order the part and they don't service Haibikes.

Great experience visiting Wheel Sport! The staff is friendly, helpful and super knowledgeable. I…read morewent in to check out bikes for kids and they were amazing. Walked us through the appropriate sizes for little riders and were very patient with our kids. They also schedule tune ups.

I am so grateful for this shop!!! I am a complete newbie when it comes to bike stuff and mine was…read morenot riding right after a crash on some boulders. Greg was extremely kind, found all the issues caused by the crash, and explained what he did to fix them plus assured me that it's good to go for awhile now. It was so refreshing to have someone go out of their way to explain things and not try to upsell me (as a new, female rider that happens to me a lot and makes me really nervous since I wouldn't be able to tell what's right or wrong). The shop itself is also well stocked and organized with just about anything I would be looking for and I will definitely be back to check out bikes when I'm ready to upgrade! Thank you, thank you, thank you!

They care. Everyone like myself invested in a bike that we know can handle what we put down on…read moretrails (asphalt or dirt). When it hits the fan, you can really use a helping hand from people that care. That's what this business does, is put care into your repairs and tuning as if it was their builds.

I took my bike here for service and REPEATEDLY emphasized that I did not want any frame damage…read morewhile doing the repair. I was assured by the manager Dan Nordendale that my bike would be taken care of. Instead, they chipped and gouged my frame in numerous areas, causing more damage then 2 seasons at Silver Mt Bike park. On top of that, when I suggested (validly) that a small amount of time masking the area they were working on could have prevented the damage, I was cursed at and gaslit by none other then the manager Dan himself. This business is terrible and they DO NOT care about your bike. They didn't hesitate to charge me $100 an hour for their "service". Wish I could rate them zero stars. If you care about your bike at all find a better shop, any of them out there are better then this joke of a business.

I bought some ski boots from them on a Thursday and went back in on Friday to see if they could…read moremake some adjustments. What I ended up doing was getting custom foot bed for my feet and boots. Then had the inserts heated up and put it all together and wore them for about 15 minutes while everything molded to my foot, ankle, and leg shape. For me this was big. My feet are 2 different lengths and 2 different widths and they both slightly curve inward. So the boots that are more reputable and higher end don't fit for me. I have suffered with the lower end, more generic, style boot because my foot shape. The employee was knowledgeable and easily conveyed the benefits of these mods. When I went out the next day it was really the first time I could keep my boots on all day. The realization that this is the comfort that most other people enjoy and this is what I've been missing this whole time. My friend said to me mid day that my form and technique improved significantly over last year and this was the first day back for the season. Long story short, get the custom foot beds and get your inserts heated and molded. It will be the best thing you can do for yourself and your skiing experience. The confidence you gain by having a solid foundation allowed me to really enjoy skiing at a higher level. Sports Outlet has really improved and upped their game.

New bike day! I can't thank Ben Deakins and Rome from SOLNIX bike shop in spokane washington enough…read morefor helping me get my dream bike. I have been in the customer service industry since the late 90s, I know a thing or two about customer service. Ben and Roman have been helping me decide on the Pivot shuttle LT for several months and the amount of knowledge they know is incredible! They without fail with every interaction went above and beyond normal customer service expectations. I am a loyal customer for life, and cannot shout out enough to all adventurers that if you're not going to them for your adventure needs, you are missing out on legendary service and knowledge.I went on a maiden voyage to beacon hill and the bike is epic , best decision I have ever made in a bike.

We are visiting family and are out of state. My son broke his seat post clamp at Beacon hill. The…read morerails to his seat were also bent. Instead of trying to sell me some 100 dollar seat post and clamp like most large bike shops Paul instantly tried to fix the problem! He tried using tools and his vice grip but with no avail. He then found an affordable seat that would work for my son. My son needed a top seat clamp since his exploded and Paul tried looking through all his parts. He couldn't find one so he was kind enough to take one off another seat post. Paul could tell we really wanted to get back on the trails and was very affordable and friendly. He went out of his way to make our day!!! Thank you for assistance Paul!!!

Paul (the owner) operates a classic hole-in-the-wall bike shop as if it were out of some back alley…read morein Paris, Rome, or Bloomington, Indiana. Now if Paul will add a few chairs and an Espresso Machine for shop talk on '70-80s era road cycling, ie, Greg LeMond!! Don Winant Spokane, Washington

A riding buddy was coming out to visit so I reserved a bike for May 25. May 24 it rained all day…read morelong so I called the owner Alan and asked what our options where. He was really accommodating and said we can cancel, get a rain check, or keep an eye on the weather, just let him know. Weather started to clear so we called him and told him we'd see him in the morning. Arrived and bike was clean and Alan had the paper work waiting for us. Had a blast putting over 400 miles on the bike. Awesome experience and customer service

This is a pretty new business in Spokane. I'm new to renting motorcycles and chose these guys first…read morefor no particular reason. Honestly it was the first thing I saw on Google . Let me say the service that I got was far more than I expected. This father-son team took me in and took care of me when I needed it done. They gave me a beautiful Harley-Davidson for a great price. They are pretty small as of September 2017, but I fully expect these guys to have a full-fledged motorcycle rental shop soon enough. If they stick to their values that they held when they rented to me, I fully believe they will make it to the top. Thank you Endless Summer motorcycle rentals! I highly recommend this family-owned local business to anybody that wants to rent a motorcycle. Keep it up Endless Summer motorcycle rentals, you did a great job.