Nice gem in harlem. I stop by this place after my seafood visit, and they had some wine tasting…read moregoing on. The employees were very welcoming and informative. I picked up a bottle of Ros'e for my friend and got myself a lil something for the spring/summer season. The prices are good, and I liked that they had a variety of things I havent seen before. Limited edition specials you would call it. I will be back and will have added pics to go along with my check-in.

I know I'm taking wine to an absurd level, because I shop here 1-2 times a month and buy several…read morebottles at a time mainly for decorative purpose... then I drink them one by one when I would like a change in decoration. *referring to the pictures.* Sometimes I'm feeling French and whimsical, sometimes I shop for sweet and chocolatey wines. I can afford to use wine as decoration because the prices are so dang good. They have a unique and exotic collection, full with tons of independent labels. I usually spend $10 per bottle and I discovered my favorite wine EVER! while shopping here! The brand is "Culitos." (Yep, you heard right) and I get the Merlot. You know you've got the right bottle if there are three nude people on the label. It's a savory yet sweet wine- full bodied and smooth. When I come here to shop, there is usually soft music playing and the attendants don't bombard me asking what I'm looking for before I've had a chance to scope out the selection. They let me browse slowly and are available when I have questions. That's how I like to shop.

The selection and quality of the wines and liquors you find here are incredible. the prices are…read moreextremely reasonable but you can also find nice bottles for different occasions. Sometimes they have wine tastings as well. the staff are also incredibly friendly and knowledgeable, highly recommend passing by and checking out this cool wine store!

Great selection of wine and so cute inside. Can't wait until they start up with wine tasting again…read more The woman who helped us was so knowledgeable and made great suggestions. My two friends and I left with about eight bottles between us! Reasonably priced, you can pick your items up in store or have them delivered. Looking forward to supporting this business.

I finally got to try one of their wine tastings and getting to look around the establishment after…read moremonths of wanting to come. The people inside are friendly and knowledgeable. The place is chill and fresh of breath air in the neighborhood. I loved getting to try some new wines and buying something new as well. Everything tasted great and will definitely be back.

This is THE BEST wine and liquor store anywhere in Harlem. they have a wide selection of wines in…read moredifferent price ranges, and always something new and interesting to try. the guys are so friendly and knowledgeable, the make the store a great place! They'll always give you great advice on selecting a beverage. They have wine and liquor tastings frequently, so you can find new good things, and it's a fun community atmospher.

Very good customer service Doggies Funhouse is an amazing establishment with wonderful workers who…read moretakes care of your pets every night I recommend them to the full fullest amazing Customer service you can not ask for anything less I give them 10 stars Ok They

I went in. I asked…read moreif they had a bottle of my favorite malbec. He shook his head. I asked if they had something similar. He handed me a chardonnay. It was a good chardonnay.

Stumbled upon a super cute wine shop before dinner! Very cozy, nice, and organized. The person…read morehelping me made me discover my new favorite rosé- pretty difficult to do with me lol. It was the exact taste I was looking for. If I'm ever around the area- I'll definitely be visiting again! Would I recommend? Absolutely. 10 out of 10 :)

I always fine the salespeople at Grape Collective to be knowledgeable and friendly. I found a new…read moreCabernet that is amazing.

Park East Wines and Spirits was on my way home one day. I decided to stop in and get a bottle for…read moremy friend. The employee was very nice but when I told him what I wanted he didn't have it or anything comparative. I asked the price of a few items and when I heard them I realized it's much more expensive than a few blocks away. I'm starting to realize the closer you are to the East River the higher the prices are! I'm giving it three stars for a friendly employee and a nice clean store. Otherwise it's really two stars for not having what I wanted and for the high prices. I'm not sure how it's staying in business.

Excellent service , very quick delivery, has my hard to find coconut rum , plus a few tropical…read moredrink I just tried & loved. ( Bali Hai Tiki Rum Mai Tai )

They are great! Deliver within 30 minutes. I usually order a case of wine. If they don't have a…read morefull case, they complete it (with the case discount) very quickly.

This is a fabulous place. They are helpful, friendly and always honest about availability…read more They deliver within 15-30 minutes. If they don't have a full case (of the wine I like), they send the back-fill within a day or two. Very trustworthy.

Knowledgeable staff and great selections especially given the size of the store. This wine shop is…read morea neighborhood gem!

Extremely poor service, and Kaare--who I believe is the owner--clearly does not care. Earlier…read morecomments about condescension now make sense. If I could give zero stars, I would. I ordered wine to be shipped to Atlanta, which was supposed to go out in October. They said it shipped, but I never received it. I had to reach out to them myself, and I received no explanation or apology. They eventually told me they'd have to reassemble the order and ship it again. I was assured that everything would be fine because they still had the requested wines and vintages. Then I got a call from Sabrina, letting me know that one of the wines was no longer available. She asked if that was acceptable to substitute an alternate similar wine, and I said fine. I'm a wine collector and study wine, so vintages matter to me--even if this wasn't an order of grand cru wines. The total order was $399.08, so not extravagant, but still important to me. The first time they charged me $57 for shipping. When they finally shipped the wine in January, the charge was $75. When I pointed out that this was unfair--since I had never received the original shipment and had to chase them to make it right--I was told, essentially, "we're not in charge of shipping." That's what I was told. Regardless, that response is in poor taste, especially since I had to reach out multiple times, by phone and email just to get the wine I never received. Good customer service would have meant honoring the original shipping charge--even if they had to absorb a few dollars. On top of that, they substituted two vintages, despite my order explicitly specifying which vintages I had requested. When I brought this up with Kaare, the owner, and explained that most wine buyers would not appreciate a vintage substitution--especially after all that had already gone wrong--his response was: "These aren't expensive wines. You should just drink them and enjoy them." That's not what I call customer service. To me, this is the equivalent of going to a restaurant, ordering a prime filet mignon, and being served something else--without being told. Maybe the substitute is good too, but I should be informed ahead of time and given the option to decline. That's basic respect for the customer. What made me really unhappy is that I sent multiple emails to the business--one week after delivery, then again a month later, then two months later--and never got a response. I left message with the staff to call me back and no return call occurred. Is that good customer service? From a customer's standpoint, it's not even about the wine anymore--it's about the principle of responding, of caring, of doing something to make it right. I would have been satisfied with something as simple as a $20 credit on the increased shipping charge. But no credit, no apology, and no acknowledgment that they substituted wines I never agreed to receive. In hindsight, I should have simply demanded they take the wine back when I received the incorrect order. But I didn't realize I was dealing with a business that treats its customers this way. Buyer beware! They will respond to this email but all the facts have been presented and any defense on their part will be whitewashing how a customer is treated. I am in customer service business, so I know how to treat people. Michael J. Atlanta, Georgia