Waiting 20 minutes for a waitress the 2 guys standing by the poker room not exactly helpful . Wouldn't come back. when the waitress came in walked straight past ignoring my table completely it's not like they're busy just seems like don't want to be bothered read more

I worked for this place and the dealers decided to be selfish and go for their own tips in poker. Me being the inexperience poker dealer, the players had their favorites and I wasn't making as many tips. I was forced into something I didn't like then they had new hires and they didn't have to deal poker so this has to be the worst casino I ever worked at. The managers don't back up the dealer when the players take out their frustrations on the dealers. DON'T WORK FOR THIS PLACE. read more

We go to the Brook a lot and it's fantastic! Great employees in every position. We LOVED Melinda at Luckys. Great energy, knowledgeable, and friendly (not the fake kind). We will be back! Thanks for all entertainment! read more

Nice place. We were staying in hampton beach and went there to check it out. Beware jackpots over around $600, it's a taxed handpay.

Place is awesome, especially if you like sports betting and horses. Very clean and new, staff was great

I been throw out for no reason. They have ticket I won they won't let me cash inless I go there and they can get me arrested for trespassing.. food is awful they let the race book pl steal your rebate I bet so much in a mos but it always lower. All the mangers are incompetent read more

The thing I can say about The Brook is that it's a casino. If you're looking for a place to play, this will work. I've been here twice now. The first time was for the Kentucky Derby to place a few bets. It was super crowded, but no issue there. The second time I wanted to place a sports bets and didn't want to do it online. So I went up to the desk to place them. Some advice, please hire someone less than 100 years old to work in the Sportsbook. I told this guy about six times that I was placing MMA bets and he still didn't get it. I had to give him the fighters names multiple times with the numbers. I simply will not do this again. I'll drive to Foxwoods/Mohegan or even Twin River. Saving an hour isn't worth it. read more

While the food was fine, and the restaurant was clean and comfortable the service was awful. Was not busy at the time we went, we waited over 25 minutes for our drinks, asked more than a few times for water. Table was set with only forks asked for knives more then once. She seemed annoyed and made up excuses why everything was taking so long. Wanted separate checks said didn't do for parties over 6. While we did manage to get separate checks one check was wrong, the menu had a different amount than the actual charge. She explained that it was a typo and it was not adjusted. Just wrong. Don't know if it was her or management. read more

Our big date nite out we figured we would go for drinks and dinner Nope food was closed it was 8 pm we played keno won no way to cash ticket I was told to go to gas station my bf he plays there quite a bit and there was no table for him to play other people were waiting too they didn't offer to open a table total waste of time so much for our date nite home by 10 pm what a shame the place was nice pretty sad wen u go to Casino and can't gamble read more

My machine broke with nearly $20 still in it. When we informed the attendant, he said a tech would be right over. Nearly 15 minutes later and nothing. Finally we see a man in a nice coat walk by and when we tried to inform him he said, without hesitation, "I'm in the middle of something" and then kept on walking. Like we were chopped liver. We just wanted our $20 back so we could go play some other slot machine. Seems highly inefficient and unorganized if you can't be acknowledged once your machine breaks on you. read more

My husband and I went for the Kentucky Derby. We were seated at a great table in the showroom. He was having a tough time walking with his walker and the staff came right over and got him to our table. We were having a great time until just before the big race. He was having a health issue and I had to run for help. Once again the staff was there and got him into my car. I cannot say enough about their care and kindness. Management should be proud of their staff. read more

Nice to have a nice laid back place to play cards. Have walked out a winner multiple times. Dealers , pit bosses, and waitstaff are awsome

I hit a bet on 2nd dozen and 1-18 on black 15. They made a mistake and entered red 34 instead of black 15. I immediately stood up and talked to the guys up front and they said they were correcting the mistake. It wasn't corrected there so I called for the pit, when a guy came over he pulled the records from the machine and he was no help, I called for the surveillance and they "confirmed" my bet was for the red 34 when it 100% hit black 15 and they had incorrectly entered 34. My buddy witnessed it and the guy next to me also witnessed it. Shady stuff for a casino to be stealing money from its customers and to have surveillance "confirm" it I don't necessarily care about the money and if I had lost it fair and square whatever that happens all the time in casinos but the fact they made a mistake, incorrectly fixed it, didn't pay out then even had surveillance "confirm" it is ridiculous. I've played roulette many times at many different casinos i'm well versed in how the game works I or the people I was with know all the rules and how it pays and all of us are 100% positive they messed up and we aren't being dumb. Don't come here they don't honor their losses and when they make mistakes they don't correct it. I'll be in contact with the state and they'll be looking it over, at this point it's the principle of them making a mistake, lying and stealing that i'm going to see to it that it will be fixed whatever about the money they can't be stealing from customers. read more

Really poor payouts. Lost almost $2k in less than an hour with no free spins on slot machines. Was not betting high either. Believe the slot machines are fixed to not win as nobody was winning. read more

Eli the Host/Manager once again went above and beyond to make me feel valued as a customer. We will be returning again for sure. Jean Archambault read more

We have lived in Amesbury for a few years and just recently stumbled upon The Brook. I inquired about having my husband's 50th surprise birthday party here and was very pleased with the prompt response and attentive planning process. The day of the event was perfect and everyone loved the space and menu selections. Great bonus having the Casino games to also entertain a few guests so I didn't have to worry about anyone getting bored. Highly recommend having an event at The Brook! read more

This review is for the show and how they handle ticket purchase. We bought VIP tickets for Rob Schneider when first announced many weeks ago. Went to show last nite and we were sat at the furthest corner with our name on a reserved sign. When I asked the manager about it I was told that due to it being so popular they were able to sell closer seats for more money!!!!! She offered us a discount for future show! We had gone to a queen cover band with no issues when they first opened for shows and had perfect seats..no issues. They don't show you where your seats are when purchased so evidently vip means anywhere in the room if they can sell your previously purchased seat for more money! Will not go to another show here. Feels like we were scammed and to top it off...show was terrible! Ugh! read more

So I was enjoying my night playing black jack with my buddies then the dealers switch... and boy must've caught this chick on a bad night what a BITCH I'm playing my hands and every time I get a bad hand I'm verbal about it (jokingly) and she wasn't happy so I lose my last hand and say " thanks for taking my money" and tip her. As I'm leaving she has the audacity to say "you know it's not all about the hands it's how u play them" I nearly took back my tip and clocked her in her mouth. From now on when I go if she's the dealer I will be sitting out until she moves... other than that great time great food great night read more

They don't care about taking care of their customers. i was playing poker and the dealer mocked one of the players hand, the player cards were together with everyone else folded cards and they retrieved the cards back and I lost about $700 that hand. I talked to the pit boss and director and they did nothing about it, they said they can do that. They didn't offer no compensation, no food or bonus to at least make me feel better. Place sucks, will never go there again. read more

This is for racing only . Very few tables to sit and wager . And blasting music while you're trying to eat of concentrate is a non starter for me. There is a niche crowd that would enjoy it. They are trying to be "Vegas like" but it's not for me read more

Terrible service and ordered food that was just placed at a random table that I had to go find.

I liked it, had quite a few bonuses, nothing gigantic but it kept me going far longer than other casinos. I have been to oxford, bangor, Mohegan Sun, Foxwoods, Encore, and did just as well here . Laid back atmosphere, not glamorous but so laid back and plenty of slot machines to choose from. Many machines I have not seen elsewhere. Too bad it is so far from me, but definitely worth a trip now and then. read more

Had a good time playing the horses and it is such a fun place, however the food is inedible. I don't see why they can't offer anything besides frozen garbage. read more

If you like poker, table games, Sports betting, slot play with the newest HHR machines, you have GOT to stop in. Oh and check out the electronic LED craps game. Fun to play even if you don't know craps! Also they just opened up their players club and that looks exciting too. There's more construction going on so we're looking forward to the additional sparkle and glam. See ya there! read more

very nice and clean. need more windows for sport betting. THIS Sunday at 4'pm right before the late game . ALL MACHINES BROKE DOWN. could make bet on anything. no help was insight. read more

This is a very welcoming place with many different games to play. I enjoy playing the slot machines. The staff is very friendly and helpful. The bartenders at the bar that has games to play as you enjoy are exceptionally friendly. Angie and Joe were a delight to visit with while making drinks. They are professional and work hard to keep up with the many patrons. read more

Casino has many games slots to play. It's clean. You can gamble for much less than encore for example. But payouts are few and far between. Really hard to find a server to order food? Add more places to eat! Maybe food trucks? Maybe pop up eats indoor or outside for the summer? Staff is friendly and nice. It's a fun place! Just needs more food options please read more

This place is good for sports betting and that's it. Got a $10 voucher stuck in a slot and it took more than 25 minutes to resolve the issue. Now I know why I go to Foxwoods read more

Don't go to this establishment if u are an advanced slot player! Not many new games however they do have firelinks quite a few of those other than that not much....if your there just to play some slots it's fine but please caution your bankroll bc the payouts are EXTREMELY low!! To call the machines tight is an understatement....better options in Massachusetts Rhode Island and Connecticut for sure!! read more

This place is fantastic! Great staff and great table games. Food was delicious. My date had a great time too, something for everyone. Great upscale alternative to some other dive casinos that NH has. read more

The brook Poker Room when being managed by Jamieson has become a joke. He deliberately interferes with hands that are in play. He allows his worst dealers to interfere with hands that are in play. He is rude and insulting to the players if they say that the hand is in progress and should not be interfered with. He then threatens to kick the player out of the casino. And that is untenable. read more

Very pleasantly surprised! I had been here once over a year ago but I just revisited last week. They have expanded quite a bit and they appear to still be adding more. PLENTY of gambling options: blackjack, poker, roulette, craps, sports betting. HUGE tvs with very comfortable couches. The staff was excellent. Very helpful to everyone whether a seasoned gambler or a newbie. This is like a hidden jewel in New Hampshire now. Great location, great offerings and a very friendly staff. I will be back sooner than later! read more

LOOOVVEEEE The Brook! Hosted a birthday party here and it was perfect! Food was amazing, staff incredible and we had an awesome time! Could not recommend more! read more

The Brook is a good Casino to try. It's not as fancy as others that we've been to. They're still in the remodeling stage. while we were there we saw a gentleman win over $700.00 and still had 50 more free spins out of 200 to go. Now for the definite negatives of the Brook, the music they pipe in is so loud my wife was playing the slot machine right next to me and we could not hear each other talking, and with the volume up full on the machine you can just barely hear it over that loud music, there's simply no excuse for the volume being so loud (other casinos don't do that) The other problem was there was a worker that was putting the chairs up to the machines, and he was really slamming them against the bottom of each machine. (BOOM, BOOM, BOOM) we left earlier than we were going to because of the real loud music, and the worker that acted like he didn't want anyone in the casino. I hope the management will lower the music a little, and keep a better check on this employee. We'll try this place again. read more

do not waste your time and money at this establishment...dealers have no clue what they are doing on table games and the "management" are somehow even more aloof. read more

I booked The Brook for my fiancé's bachelor party super last minute. The Brook team was so accommodating and easy to work with. The guys had a great time and were also really impressed with the food and drinks! Thanks to The Brook for being a part of the lead up to our special day! read more

Been going to Seabrook since the 80s.. Miss the live action but casino is nice and the new sportsbook is a nice change of pace..Only drawback are the food is horrible and there is not nearly enough kiosk to accommodate the sat or sunday early games.. read more