We're there last night for a tricky tray and spent $60 dollars on the worse food I ever had..

Full disclosure: I am not commenting on the food or service. Why? Because I could not get past the event booking process with their deceptive owners and staff. My wife and I came in on a Friday with our 8 month old son in hopes of throwing his 1st birthday celebration at The Brownstone. We met with Denise who showed us the different rooms that would accommodate our party size. We were interested in The Conservatory, an all glass enclosed space that would've been the perfect size for our party (70+ guests). She quoted us a price of $28.50/pp and even gave us a menu of entrees to choose from (price clearly stated). She also gave us the option of a smaller space, if our party size did not meet the minimum of 70 guests. There was no mention of there being a price difference per person between the two spaces. I mean, why would there be? The food and service is still the same. DUH! We get our guest count and call back the next day to reserve the Saturday of our son's birthday. Some guy picks up the phone (possibly the owner) and told us we could not get it for the price that Denise quoted us--that it would be a minimum of $40/pp for that room and date. So we gave them the benefit of the doubt, thinking that there must be some kind of miscommunication between the two. Fast forward to Monday and my wife gets a hold of Denise. I'm guessing she must've bumped her head in the shower or slipped on a banana peel because she sure seemed like she developed amnesia over the weekend. She barely remembered us. Really? How many people do you have coming through the door with a 8 month old baby inquiring about birthday party? But anyway, she pretends to remember us and then proceeds to tell us that the price she quoted was for a different room! That it would be $40/pp for the room we wanted. Talk about a bait-and-switch! The shady dealings of these people is clear to use that they did not want our kind in their establishment. I would be less insulted if they just lied to us and told us that someone else booked the room just before we did. This is, however, a blessing in disguise; if these people are this sleazy before taking your money, I can only imagine how dishonest they would be after accepting your deposit. No thanks, we'll take our business to someplace honest and appreciates their customers no matter who they are. read more

I have no idea why so many people LOVE The Brownstone. I've been to numerous weddings at this place and I've never been impressed. The food is kind of "blah" and it's usually packed with multiple events. I got excited because I recently went to a wedding there where they had lobster that was de-shelled at a station (for the cocktail hour). Well... it was the WORST lobster I've ever had! How is it possible to ruin that?! read more

Save your money and don't bother booking an event at this place. Aside from the food which was half decent, there was much left to be desired. Overall the common theme is that the place is dirty. The dishware was filthy to the point that many of our glasses had lipstick on them and when we wiped them with our napkins the napkins came up black. I would have left if this wasn't for a family members event. The room we were in was beautiful with the glass windows... if only the windows were cleaned enough to see out of them. The carpet was shabby too. I think this place has a lot of potential if only they put some money back into it. read more

My mother and sisters threw my bridal shower here in the 1st floor conservatory. The room was GORGEOUS itself and they just added a little bit here or there. The FOOD was AMAZING, I had a cannoli cake made there and it was unbelievable. The best part they let you take all of the food with you , so we got a ton of leftovers. I had the most amazing bridal shower. Although the brownstone itself had many events going on, it didn't seem it in our space during my event. The only thing I would say as something easily able to fix, was to let a party wrap up before pushing people through for the next event, around 3:45, our event was ending at 4 - they were pushing through the doors for a wedding event happening at 4:30 and setting up for the wedding through our event so it was a little chaotic as my guests were leaving and we were wrapping up the shower. Guests for the wedding were entering through our space and they could have easily not if they left the gate closed. Overall thank you for the great event , everyone loved the space and the food! I would highly reccomend. read more

Went to The Brownstone which is supposed to be a high end establishment. Here is what occurred at this "high end" establishment. Went to the Brownstones opulent bar for drinks prior to the event. Here I ordered 4 drinks at 10$ a pop...not a biggie...but when i reviewed my bank statements a week later, I found the bartender decided to charge me $88 for those $40 drinks. Ok, accidents happen, but when I called The Brownstone from my bank, he said he had everything he needed for a thorough review. I said, "wont you need my bank statement for your review?" and of course his response was he had everything he needed but he simply just wanted to get me off the phone. He then calls me back 5 hours later to say he can not continue his review because "how does he know I did not order more drinks?". Huh? What about reviewing receipts? And of course now....he wants my bank statement. Huh? His response to my question of what have you done to research this inquiry was "absolutely nothing". So was the food good? Sure...but if you want your guests to enjoy their evening and not be scammed, I recommend they do not go to the Brownstone and they definitely do not work with "Tommy" aka the useless researcher. read more

Where do I begin! The positives awesome prices and awesome food! That sums up the positives! The biggest problem is their bakery! They are just terrible at executing what you ask for! I have had three separate parties in the past 3 years (my bridal shower, rehearsal dinner and son's 1st birthday) on all 3 occasions they messed up the cakes! Not only do they mess it up but they are way overpriced! They wanted $300 just to put a fondant monkey on my sons birthday cake !!! Really?!?!?!?! The cake was already $400 for only 80 people! And on top of it they did a terrible job and my filling was completely wrong! At the end of the party I asked to take my left over cake and it somehow disappeared! $400 and I was not even able to take what was left of it because it was "lost" so I was told Aside from the cake, the service is terrible. I arrived for my sons bday to set up an hour before the party only to get there and the maitre d was still not their and the floor plan was completely different than what they had told me it would be. They put the wrong linens because apparently they didn't receive my email. (I had the emails in my phone and had to show them because they just argued that I did not send it). Needless to say my guests were walking in and they were still fixing tables. Its a real shame because the food is awesome and the price you can't get anywhere in the area! They need better service, lose the attitude, pay more attention to details and be less disorganized and finally they need to either fire the baker or allow cakes from outside vendors and they would be superb but for now I rather pay more and get what I want and the service I deserve! read more

If considering an event in the glass room- the room is upwards of 100 degrees. Consider a room inside building.

I have been here on more than one occasion : fundraisers, birthday parties, repasts etc. I have had the honor of being a guest here for the last ten years and it has never failed me. The food is nothing short of exceptional and the service is even better. It will forever be a classic landmark of New Jersey and I am thankful to have been apart of it. read more

The Brownstone - Venues & Event Spaces Near Me - Paterson, New Jersey

I want to preface this by saying I have been here literally 1,000 times for weddings, baby and bridal showers, every year for a beefsteak fundraiser and yes the place is iconic and famous... The area it's in truly doesn't bother me, I always feel safe coming in and out of here.. The food is good.... Not great, not the best but good... Some rooms in here are better than others.... I like the conservatory! I really don't wanna knock it BUT I can tell you that the last few times I've been here I've been pretty disappointed in the fact that they've basically "let the place go". It's pretty run down and dirty-looking now.. Carpet is worn away, stains on the chairs.. Just all around shabby looking... Which is a shame because I can't imagine this place is cheap to host an event, And for it's notoriety and reputation, I expect better... read more

I have one word for this place UNPROFESSIONAL. My mother threw my bridal shower there this past weekend after all the work she put into it and love I'm disgusted at how she was treated. To find out after the fact that they never gave her a formal contract/ reneged on all the agreements because they hired incompetent people to handle negotiations she ended up paying extra or cutting things last minute just to throw me the shower of my dreams. I'm infuriated. Then to be questioned by Albert on who we are related too goes to show what type of business he's running. Save yourself the aggravation and go elsewhere and trust me the David's frozen cookies and stale pastries aren't anything to write home about. read more

I was just there for the 4 p.m. Easter seating. Absolutely the most horrible experience. This was my 3rd time at The Brownstone for Easter. The first time was exceptional, 2nd time was last year during Covid (which under the circumstances wasn't horrible), but this time was an absolute nightmare. Too many people, not enough food - very limited food choices. We had a child with us. There was no "children" type foods. Waited o\in line over 40 minutes for the desserts only to finally get up to the tables and pretty much everything was gone. Third time was not the charm and I will not be back again for a 4th time. read more

My husband and I were invited to a wedding at the Brownstone House last year. The food was absolutely delicious, I would rate it the best food at a wedding that I have ever tasted. Everything was perfect!! I wish I would be invited to more weddings held here. read more

Growing up in Northern New Jersey, The Brownstone was where various special occasions were celebrated. I remember having always enjoyed myself at these events, but as a kid, never paid much attention to the quality of the venue. I recently attended a wedding reception here. And this time I paid attention. It was wonderful. From the moment you drive up to the building you are well cared for- efficient valet service, lovely decor, incredible food, attentive bartenders and quality staff. Everyone in attendance was raving about the delicious food. The bartenders were fun and no one had to wait for a drink. Bathrooms were clean and well stocked. Valet service was speedy. Best of all, the bride and groom were able to simply enjoy themselves. I never saw them worrying about a thing- they were dancing and mingling with their guests all night. As for the Real Housewives, I confess that I'm a fan of the show. I would imagine that The Brownstone would now be able to get a good deal of business just by the popularity of the show alone. But rest assured, they have not compromised the quality of their business. I was thrilled to see the fine service they are providing and I've heard from brides that they have the best prices in the area. I even spotted "big" Albert Manzo throughout the night, walking around making sure all was in perfect working order. One other thing that I was very impressed to learn is that all of the leftover food may be packed up for the hosts and anything not taken is donated to a local soup kitchen. That's awesome. read more

This goes out to the 1 star disappointed Patron Fellow Yelper . . . . I feel that The Brownstone Banquet Hall is getting an Unfair extremely Horrible Review . . . . On "Perhaps" the Fault of an Employee that "maybe" was New to the Establishment ? I mean . . . . I do feel your Pain / Aggravation with what you say you had experienced and what a Shame of that "Employee" made big Mistakes pertaining to your Inquiries and I can definitely understand all of the frustration that young parents go through when Planning and Hosting Such Tremendous Affairs as Baptism as This is for sure A Milestone to Treasure Forever I Wholeheartedly . . . . Without A Doubt in My Mind - Am Absolutely Profoundly Positive = That if you had taken the Situation to Owner / Proprietor of Establishment . . . . Everything Would have been Definitely Made Absolutely Perfect for You and Family The Manzo Family = although I have not yet met personally I Do Know Several of the most Friendliest + Kind People as well as a family members that have had the Opportunity to engage with this Family social / business alike and I can Vow Here = The Manzo Family members are Incredibly Caring + Kind in All Ways Possible Always and Remain to Be Every Single Thing which is Good + Loyal + Respectful + Trustworthy So Anyone not wanting to Experience This Beautiful bit of Heaven on Earth Establishment - - on Account of this negative Review I Say to Experience This Establishment Personally and You will see what I'm trying to Say ! And for Sure anyone of the Manzo Family Member's . . . . Would of NEVER Let You and your Family . . . . Walk Away From Them so devastated as you felt Oh I would of promised = ABSOLUTELY that your Inconvenience WOULD HAVE BEEN CORRECTED IMMEDIATELY - if the problem was as you say . . . . Its a Shame not to have gone to the Owner / Sole Proprietor's of this Establishment As I am Definite that = Not Only would that Experience in dealing with Mr. Manzo would have Without Doubt been Perfect + Positive . . . . Your Booking / Special Affair would Have been One to Remember Forever Yelpers = I am assuming hired help made mistake here However = Remember to Always go to the " People in Charge " If ever experiencing situation such as this Especially BEFORE Posting Such Bad Comments Wow hope this is making sense all together ! Exhausted But Felt the Need to Say what I Know to be True Thanks for Reading Yelper Friends read more

Wow....wow... wow! I wish I could eat every meal here, the food is that good. Who could have thought a place like this could exist in Paterson? Driving through it was like an urban safari. First of all, the place is beautiful and at least one room was full of windows and a huge chandelier. I came here for a dinner presentation I had to do for work. Before all of the people had arrived, they started serving appetizers; crab cakes, cheeses, exotic fruits, spring rolls and what they called roast beef on toasted bread but I swear it was filet mignon. After ordering our entrees, they served a huge ice cold salad, followed by a pasta dish with marinara sauce. For my meal, I opted for the filet mignon. Everything was beautifully presented. My filet was beautiful and was as soft as meat loaf. My mouth waters every time I think about it. Drool. After the dinner was a huge serving dish of fruit. Again, every piece was beautifully arranged and it all tasted like the best fruit you've ever had. They had raisins that were still on the vine and my favorite were the champagne grapes. Tiny and sweet, they were delicious. There was so much food, I took most of it home with me. I've been raving about this place ever since that night. I think this is the best food I've ever had in my life. No wonder people have wedding receptions here. I might one day jump on that bandwagon. read more

I was not previously aware of the beef steak banquet custom. Great new experience! Had a blast. read more

The Brownstone - Each of these pieces of bread came with a delicious slice of beef tenderloin. I'm responsible for about 12 of these. - Venues & Event Spaces Near Me - Paterson, New Jersey

Can we just first talk about the decor! This venue is absolutely breathtaking. The experience from beginning to end was nothing but pleasurable. Customer service was fantastic! Be sure to come hungry because you'll enjoy the food. Only thing you may run into is parking issues. read more

Went to an event there last night. Really a mixed bag. The place is very nice, though there was a misunderstanding about the start time and guests were arriving while they were still setting up the room. The rooms are pleasant, though some sit on top of each other and are only separated by glass doors covered by sheer drapery so that (very loud) music seeps from room to room. The food was uneven. The short rib app during the cocktail hour was good but way too salty. The salads were predressed and fine. The pasta appetizer was a penne ala vodka and was good. For the main course I had the salmon which was a bit dry. Overall the food was fine if not excellent. The real issue with this place is that the events are understaffed (3-4 waiters for 15 tables) and the staff has not been trained for these type of events (I worked a banquet hall in college so I'm quite familiar). After the cocktail hour small plates sat on the tables for over an hour. No one was busing the tables. When the waiter came to take my cocktail plate he ceremoniously dumped the laid out silverware from the top onto the table in front of me (this was extra silverware from the serving station and the silverware was laid across the plate to indicate it could be taken). Waiters were handing plates to guests left and right. Full trays of food were sitting at the busing stations with no one around. I don't think the waiters were purposefully mishandling the service. They obviously weren't trained properly and weren't being directed (I think one lead waiter for a room of 125 or so). There was a cash bar in the back that had an open door to a kitchen area that was unsightly (not unclean, just not suitable for view from an affair). There was also periodic wafts of chemical smell in the room whose source was unknown. Perhaps cleaning that back room? Perhaps from the vents? I don't think I'm being picky. There were multiple events going on in the place so perhaps no one in charge was checking the room. After working in the business 25 years ago and waiting at many weddings I found the service level embarrassing, which is a shame as otherwise it's above average and probably great for the area. read more

My niece just had her shower in the glass atrium. Everything from the food to the service was excellent. The only problem was they had no valet service which I assume is due to the employee shortage. They could not have been more accommodating to all the guest. read more

I was at the Brownstone in May 2011 to help with a Project Ladybug event and was happy to work with some of the owners and family such as Dina Manzo, Albert Manzo, etc. I can't say enough good things about this place. They run like a well oiled yet elegant machine and they were booked solid every single day while I was there from opening to close with several events all going on at once. The food they prepared for our event was amazing and so much better than you would think it would be at a banquet venue and they also have the loveliest spaces...conservatories, fountains, skylights, everything is trimmed and decorated to the T. Highly recommended. read more

If you get the chance to sit down and speak with Albert Manzo during your appointment, then you'll probably book your wedding here. My fiancee and I met with him for nearly an hour and a half. I was sold, she was sold, but the price tag was a little high for us. I'm sure they would have come down a bit, but not enough for us to be comfortable with. You see, while I am a major foodie, I'm also looking to spend more for our honeymoon. So instead of spending $100/head, we're trying to spend no more than $75 (after taxes/gratuity). Mr. Manzo was phenomenal. I felt very comfortable right away. It was clear that he was very proud of his product and after looking at his catering menu, I'd be pretty proud too. My fiancee is a huge fan of "Real Housewives" so it was kind of a big deal for her to actually make an appointment here. She wasn't planning on actually sitting with Mr. Manzo, so when it happened it was just an added bonus. As far as the facility is concerned, the decor is very traditional, and that's a good thing. Nice dark woods, a cigar library and crystal chandeliers abound. An all-glass terrace await your guests during cocktail hour as well as some of the finest food you will ever eat at a catering facility. I'm impressed... read more

The Brownstone is great. Their prices are incredible for what you get and the food and service is great. When I first heard about the brownstone from my jeweler, I doubled it would be anything my wedding budget could afford but I made an appointment anyway. After being disappointed over an over again by local restaurants wanting an arm and a leg for a reception in their falling apart establishments, I was losing hope. The brownstone was a breath of fresh air at the end of a long journey. They not only were similarly priced to other places but they were beautiful! The club room was the perfect size for my cozy reception. The food was amazing and the service good too. Needless to say, we were more than happy to get the place and it was worth every penny. :) read more

I just returned from a Jersey Dreamers New Years Eve dinner at The Brownstone. My experience was awful. The bread and salad were good. Everything else was disappointing The waiter must have been new because the service was terrible. We were always the last table being served. We had to wait 10-15 for each course. Everyone at the other tables were finished before we even received our food. They ran out of pasta. We had to wait 15 minutes for our pasta and when we received it the pasta was still hard. The main course was served family style. Everyone was using their own forks which they had eaten from to serve the items. They also used their fingers. The turkey and ham were very salty and I couldn't eat it. We had to wait another 20 minutes for our coffee and another 10 minutes for our dessert. It was a very disappointing experience. read more

I really want to like this place but being a northern jersey girl, I have high expectations. I was here tonight for a tricky tray. However, I have been here about 4 times before. Tonight is the first time where the food was good. I had a salad, pasta & chicken franchese. Delicious all in all with great presentation. The staff does go above and beyond, including the valet service. They do well in that area. My main complaint (besides subfar food in the past) is how run down this place is. Its a pretty expensive event hall yet when I used the bathroom, one sink (of three) didn't work. Knobs were turned and no water was coming out. Then, the sole hand dryer didn't work, no air came out. To make it better, no hand towels either. I noticed throughout tonights event just the building is falling apart, peeling fake gold fixtures and grout broken apart and missing between wall and floor tiles. This place makes way to much money to be in that condition. Piles of dust and dirt on the light fixtures too. It was gross. It was a great eye opener as a wedding venue I wouldn't even consider as an option. Sad. I hope this place makes the upgrades to the location because they are a local venue that all northern nj-ers love. Would love to see them make a comeback as their food has! read more

Held my sister's bridal shower there in 11/25/11. I was frustrated that they only gave themselves one hour between the previous event and ours --- allowing us little time to set up. We had gets coming in while the room was still being cleaned. Aside from that, service (Albeiro) was good. Food was excellent. read more

Ever eat so much you couldn't eat at all the next day? I know everyone says that after they overeat, but I actually could not even look at food the next day. All day. At all. I was the 'plus one' here last weekend at a charity event. I hope some money went to the actual charity because it seems we were offered everything you could possibly be offered at an event here - from ice sculptures to seafood on ice in the greenhouse conservatory, from a jazz trio to heavy-handed bartenders, from a mini-slider station to a sushi chef. And that was just the cocktail hour! After sampling almost everything during cocktail hour it was time to hit the main dining room upstairs. The dozen or so members of the band 'The Time Machine' kept everyone entertained and dancing all night. If this review was about them I would give them 5-stars without hesitation. Dinner started with the tastiest little dinner rolls. In fact, I took a few home! I just hate to see food go to waste and well, they were just that good! Next up was a Caesar salad, followed with penne alla vodka which was the only disappointment, food-wise, all night. Yet I still managed to eat every last piece of pasta on my plate! The intermezzo was a delicious and fresh raspberry granita. Just when I didn't think my stomach could take any more food - the pan seared Chilean Sea Bass appeared before me. I ate it all. Rolled myself into the dessert room and ate some more. Ok, a lot more. Belgian waffles from the waffle station, zeppoles, a piece of fruit tart, a cannoli, and if I keep naming everything else I might just not eat again for the rest of the week. Maybe I don't get out much, but I felt like I was inside a music box, a very opulent and gaudy music box. I was the little dancer inside spinning around taking in all of the gigantic chandeliers and sleeping beauty themed sinks in the ladies bathrooms - bathrooms bigger than any apartment I've ever had! Prior to this night I have never heard of The Brownstone. You drive through a pretty sad part of Paterson and kind of feel like you bumped your head and woke up in a dream when you pull up to this place. It doesn't seem like it belongs there at all. I'm glad I got to experience it (stomachache and all!)....big thanks to my girl for hooking me up with a seat at this great event and pretty sweet venue! read more

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Attended a Christening here. They ran out of food in several stations - pasta, seafood, steak, fruit. I got locked in the bathroom stall with a broken lock. Valet service is terrible. Besides that, the venue is pretty and the food was either good or ok - if we got any before they ran out. read more

Beautiful place, came here for a graduation party. The only parking option I saw was valet which we utilized (covered by host). There were a few different events going on and it looked like they were able to accommodate each very well. The food was very good & presentation was up to par. I would be back for another function if invited but I probably would not host my own here due to the fact that most of my potential guest will favor a better location. read more

Had my wedding here back in 2007, before that show started. Simply put, it was awesome. My friends still talk about it. I just hope they get married there too. The service was beyond excellent. John the head wedding maitre'd was fantastic. I've been back for company Christmas parties and was still impressed. They actually put out to-go containers at the end of the event so people could take home leftovers. I've never seen that before. The food was so good, why not take some home. I would highly recommend it to any one looking for a wedding hall in NNJ. read more

I don't know what happened to this place. I know things are different because of covid, but my child's school had their prom here and it was just awful. It was outside and it was very hot and humid. They asked several times for water and it took about an hour and a half for them to finally get it. The meat was undercooked. This is just not acceptable. read more

I would give this place 3 1/2 stars. The Brownstone literally churns out parties and really utilizes their space. This place was so busy with so many different types of parties going on. There was a wedding party, sweet 15 party, birthday parties, and more it was crazy. This was my first time here, and leaving the hood to cross 2 bridges thru traffic on a Saturday night to get here to attend a birthday party who knows what to expect :-). When we first drove up to this place there were a lot of cars in the front because they offer valet parking. We waited a little while because there were so many cars. The valet attendant apologized for the wait and asked what party we were with. Then told us where to go and went to park our car. We were told our party was on the second floor, and when we went upstairs there was a crowd of people just standing around. There was a party going on in one room and there were two other rooms that were not ready, chairs piled up, empty tables, and people frantically working to get the rooms cleaned and set up. I was really surprised, the party that I was going to was supposed to start at 7:00 and the room was not set up? At least they had an cash bar downstairs that you can go to but 1/2 of the bar was roped off because there was a party in there. After getting our drinks we we went back upstairs and bumped into some of our friends who were waiting outside of the room. Finally, at 7:20pm the room was opened let the party begin. We had two waiters who took care of everyone in our party and they did a great job. They kept the beer and wine flowing. Once the food was all set up it was all good after that. The food was pretty good it included a good selection of seafood, chicken, short ribs, pasta, vegetable, etc. Interesting space to host a large party or small party read more

Our daughter's wedding was amazing. People are still calling us to say what a great time they had and how amazing the food and service were. Everything was perfect. Working with Tommy made it so easy and all his recommendations were excellent. Can't say enough about the food, service and the ball room we were in. Thank you Brownstone for making Brianna's Dream Wedding perfect! read more

Dan and I would like to thank you for the outstanding job that Scott did on our April 15 graduation party for Dan. All of our guests were impressed by the room, the food, and the outstanding service. Although we do not remember his name, we would like to particularly thank our head waiter, as he went above and beyond anything that we could have expected in meeting our needs, and the needs of our guests. Everyone had a wonderful time, and I know that several of our guests mentioned that the next time that they had a function, they would be contacting you directly to help them. Again, thank you! Ben Lewin and Dan Brueck read more

Valet was good, food was excellent! However I didn't really like how there was so many parties going on at once in different rooms. It was weird... There's a bar that's open to all parities, and the bathrooms are clean and has full doored stalls. I feel like they should've put the bread on the tables with the drinks since everyone was starving and it took about a half hour before food was served. We had buffet style and it was great. I loved the mushroom risotto, the roasted potatoes and the veggies. The muscles and pasta were also cooked really well. I loved how the host was able to take home left overs. We ate them when we went back to her house. Bar is minimum $30 to use credit. read more

The Brownstone - Venues & Event Spaces Near Me - Paterson, New Jersey

I went to a reception/dinner at this beautiful place on 11/5/17. It's spectacular. The service was impeccable. The servers and staff were very friendly and accommodating. The food was delicious, beautifully presented and there was plenty of it. I had a wonderful time and hope to return!! Shout out to Trevin Bousquet, he was wonderful! read more

I had my wedding here at The Brownstone on October 2, 2020. Let me start by saying how beautiful this place is. I initially spoke to a woman on the phone who gave me false promises in terms of the price, but I was able to make an appointment to meet with Albert Manzo when I learned that he is the one who determines the cost because he is the owner. Anyway, I met with him at the end of August/beginning of September (because my wedding was originally supposed to be in NY but COVID put many state regulations into place). He was extremely professional and business-focused, but not really warm. After giving me a tour of the venue, I booked the place. Anytime I would call, although it was difficult to initially contact him (and the receptionist always seemed to be rushing off the phone), he always called me back (even if it was at 11 pm)! We scheduled a tasting because the chef was making some Caribbean dishes for the first time which we requested. On the day of the tasting appointment, we called to confirm and Albert stated that he forgot about it because he forgot to put it in his calendar. However, he told us to come anyway. We came and the food tasted AMAZING and he gave us HUGE portions and made us try a great variety and big portions of his crab. We were excited. A few days before the wedding, we asked him to refund us for three guests who changed their RSVP, he agreed and said he couldn't do any more than three. Considering the COVID situation, I strongly believe he should have been flexible in that area. However, he is very business-minded and not personable. On the day of the wedding, we were supposed to be assigned a maitre'd and attendant. My wedding coordinator asked the receptionist for them and we were told that the maitre'd was out sick and the attendant would help. Why didn't they think to replace to maitre'd because it was part of the contract? Anyway, my wedding coordinator had to approach the attendant to introduce herself. Although my guests said that the food was delicious and plentiful, some complained that if they ordered the salmon, it didn't come with any sides. MOST IMPORTANTLY, I ORDERED AN EXPENSIVE CAKE (from a bakery in DE) AND THE VENUE PROVIDED ANOTHER CAKE (AS PER CONTRACT), after cutting the cake, they did not serve it. Rather they told the guests to go to the corner to get a slice if they wanted. AFTER THE WEDDING, THEY THREW BOTH OF MY CAKES AWAY. THEY DIDN'T ASK US IF WE WANTED TO TAKE IT HOME. THE CAKE FROM DELAWARE WAS SO EXPENSIVE!!!!!!! I AM PISSED BECAUSE I DIDN'T GET TO REALLY TASTE MY CAKES. In addition to them throwing my cakes away, I paid an extra $1000 dollars to have outside heaters since my wedding was in the outdoor tent. Albert said he would be purchasing new ones right before my event so we were excited. On the day of the event, many of my guests were freezing COLD so many left early. Towards the end of the night, my wedding coordinator asked for the heaters and they turned them on. However, they were floor heaters that only warmed people's feet. It was a waste of money. I called Albert a few days later to communicate my experience. I gave him positive feedback and concerns. He was not receptive at all. He stated that he turned on the heaters two hours before the event. That was a lie because my coordinators were in there and many of my guests said they didn't feel the heaters on. He said it was unfortunate that they threw my wedding cake away. He took zero responsibility and didn't even offer an apology. Overall, the food is great and the venue is beautiful, but they didn't serve my cakes and just threw them in the garbage. In addition, they didn't turn on the heaters after I spent an additional $1000 for my guests to be warm. Lastly, they didn't provide us with a maitre'd. I can go on and on about other issues, but I'll stop here. read more

I was here very recently for a wedding and all the hype about the food lived up to its reputation. Everything, literally EVERYTHING served was perfect! Now, since I only attended a wedding and didn't host it, I cant speak on the pricing. Bathrooms... WTF! Not well maintained, paper everywhere, attendants weren't very attentive and the stall doors don't lock. You would think that an establishment this popular would pay a little more attention to details like this. Go with the Catering, not the venue read more

Lack of communication, respect and empathy for clients. I visited this location to potentially book an event for a Baby shower I was helped by Mr. Albert Manzo. At first all started well we were shown two rooms out of which we chose one because it matched our needs both in space and in time frame. We were promised at minimum of an hour and a half set up time. The event was set to be from 12pm until 4pm. We originally asked if this can be switched to 1pm to 5pm and he insisted this was not posible. We then agreed on the original time and were ready to make a deposit the very next day. Upon arrival for the deposit the whole conversation changed. Mr. Manzo forgot to mention he had a morning party between 8am-12pm that would leave us no set up time. He'd move the party from 1pm to 5pm although the day prior he explained he could not move the even to that time because "staff would be on us like cops to get out" for an event that could POTENTIALLY be booked after ours (there was no event booked as of yet). When asked if we can extend our time since it was an error on his part we got this response "I'm not gonna lose a $20,000 party over a shower" imagine telling a client basically your baby shower means nothing. You guy set the price, we agreed to it. If an additional $50 per person is what makes an event more important then maybe that should be your standard rate instead of setting a price lower and insulting folks whom are tying to create memories and use your space while paying YOUR asking price! Shame on you all for allowing this type of treatment. This is insulting and discriminatory. I hope folks read this before considering, this establishment is money hungry and ruthless. Word of advise ask questions and book elsewhere. read more

I have been to 2 private parties here and had no issues either time. Maybe some people just had bad luck but both occasions were a+ for me as far as service, food, cleanliness and drinks. One of the parties was my personal party and if you've read some of my other reviews you would know that I will slam someone for bad service or food especially if I'm paying a lot of money for it. No complaints, great food on both occasions. read more