I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

Follow up with what they said they were going to do. They said they were going to call me Monday,…read moreit's Tuesday 18:30 pm and still haven't heard from them. We don't appreciate that and won't consider this company any longer.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Cannot say enough positives about Derek @Arterix. Every time on schedule, does what he says he's…read moregoing to do, good-natured guy, and does the extra things, e.g., breaking down costs clearly, answering all questions.

We called SPRK out when we noticed wasps flying in and out of a hole in our eaves. The team showed…read moreup promptly at the appointed date and time. They quickly identified the wasps as paper wasps and assured us they were non-aggressive. In fact, they told us that their professional services weren't really needed for this and that it was something we could handle with a simple off-the-shelf spray. Regardless, they went up a ladder and give the wasps a good spray. We really appreciate their honesty and professionalism. Would call them again for any future pest program.

When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

Better Termite was very thorough during the inspection. The technician, Chris, was extremely…read morehelpful and informative--he took the time to explain what he was doing and answered all of my questions. I really appreciated his professionalism and willingness to provide detailed advice. Highly recommend!

They have been my go-to for all of the routine services that one needs while living in a city…read more Cindy has been an absolute pleasure to work with.

Very prompt response. Knowledgeable contact staff, as well as technician. Perfect time window and…read morerate based on needs and considerations

Orkin's negligence, laziness, and incompetence by one employee has caused a severe infestation to…read morespread in the Highpointe Condominium at Rippon Landing. The Orkin man assigned to that complex (see pics attached) is not taking any action to address the SEVERE Cockroach infestation in my building. Each month, all he does is walk the halls and pick up roaches. Sir, I can do that . Why aren't you using any spray equipment? What are you doing to treat the infestation? Why am I paying a monthly HOA fee for pest control if Orkin is not doing their job?

The representative for Alpha Pest Management was on time, extremely courteous, and friendly. He…read moretook care of eliminating the bird nest from my fireplace chimney and sealed it up. He thoroughly explained how the problem started. He provided very efficient, timely, and reasonably priced work. It did not take long to put me on the schedule and come out for service. I would definitely use their services again and would highly recommend them. A++

Excellent service I wish I would've found them out earlier. I haven't seen a mouse in months.read more

I cannot say enough about highland. We called the in for an inspection after discovering suspicious…read morebites. They helped us identify them so we could inform our building. Our building hired a company for the first two treatments. It was an incredibly traumatic experience that ended with us throwing a lot of stuff away, spending hours and hundreds on drying clothes/replacing bedding/etc. When we were done with our first two treatments with a different company, we had Highland come back in for an Aprehend preventative treatment and before we moved we had Julia and Raven (her BB pup) come in for an inspection. We also had highland pretreat our new house and furniture with Aprehend before we unpacked from the old apartment. Every single person we worked with was kind, professional, and understanding. My biggest thanks go out to Julia and Raven, but also to Deirdre and Nicole in the main office. Since the bed bugs I have been diagnosed with PTSD, which means I am now constantly on alert for anything suspicious. Strange stains, weird looking bugs, etc. They could have been making TONS of money off of me. Instead, they will inspect photos, explain why what is in the photo is most likely not bed bug related and offer an inspection if we would like one, but never pressure us if they believe there is is not a problem. It's like having a trained friend to tell you that everything will be ok. I know I can trust them and they will be out in a second to treat if they ever see anything suspicious, but they will never try to exploit the fact that I always assume the worst.

We've had great experiences with Highland Eco Pest Control…read more Trevor is seriously the best! He does monthly pest control for our condo and helps take care of the whole building--including a rat-infested alley and a basement that used to have a big rodent problem. Thanks to his consistency, things are under control. He's helped us with everything from mice and roaches to ants and even a surprise adolescent rat. He's super thorough--checks behind all the appliances, seals up holes behind molding we didn't even notice, and always explains what he's doing. He can quickly identify any pest we find and gives helpful tips to keep them from coming back. On top of that, he's super friendly, reliable, and always careful around our pets - a curious dog and our late cat. It's such a relief knowing he's looking out for our home. Highly recommend Trevor to anyone dealing with pests!

I was really impressed with my experience with AR1 group. The woman who answered the phone when I…read morerequested an appointment was polite and friendly got me an appointment in a day and a half. I was shocked when Anthony arrived on time. Maybe it's just me but so often when I call a service provider they are wide of the mark for timeliness, for pest control, appliance repair, HVAC techs, what have you. Anthony was right on time and wore his booties. He checked out the situation and told me what I did and didn't need. Because my issues are coming from the kitchen and my kitchen is being remodeled in two weeks, he recommended to do nothing at this time and explained to me why I saw the mouse I did, that he was acting erratic because he encountered some of the rat poison and it messed him up and he is probably going off to die now, which felt reassuring. He didn't charge me anything for coming, which I'm always surprised and impressed with. Anthony is super friendly and personable, I never know if I will feel uncomfortable having a male tech come to the house when my boyfriend isn't home, but he just seems like a nice normal man you can easily have a conversation with. I pray to never ever need pest control services again, but I will call Anthony if I do, and I recommend you do the same.

AR1's Anthony came to my home and assessed the situation. He did an inspection and identified…read moreissues allowing access to my home. He had specific ideas to address my needs to get and keep ants out. He set about his work to get and keep ants out. He charged a fair fee for the work. No more ants and AR1 was prompt and effective. AR1 uses discreet unmarked vehicles and no obtrusive uniforms to protect your privacy. We appreciated the discretion.

I 1,000% recommend My Guys Pest Professiona!! After seeing a mouse run into my closet I googled an…read moreexterminator and My Guys was the one nearest to me. Les showed up within 30 minutes and not only took care of my mouse problem but he also gave my home the rodent free treatment that it needed. Les truly went well beyond the call of duty. I absolutely HAAAATE mice and because of his awesome service I am able to sleep more peacefully Not to mention the price was very reasonable for the service that he offered. Les is such a great person and I HIGHLY recommend him and his company!!

This is the worst experience I have ever had. The owner did not follow up and missed appointments…read morebecause he was driving. Insinuated side deals, due to problems he is experiencing with my warranty company. VERY DISAPPOINTED!!!

I haven't left a Yelp review in a very long time. And I certainly didn't ever expect to leave one…read morefor a pest control company. But here I am...I found a small mouse in my kitchen and took every step possible to trap it using several types of traps (over 2 dozen...I know it was excessive but didn't want to take chances). I used all sorts of bait - bacon, peanut butter, the attractant gel, you name it - on rotation but nothing. Meanwhile, droppings continued to appear. I was cleaning, including bleaching, everything twice a day - morning and night. I even set up my google home hub in the kitchen and the mouse would just skip over the traps despite me placing fresh bait every two days using the proper gloves. I mean, I did everything, following all the rules. It was just tiring so I gave in and researched different companies. I considered the national brand companies but many of my neighbors had horrible experiences that left their issues unresolved, leaving them to turn to Alexandria Pest Services. I called the company yesterday (Tuesday) and had the most pleasant experience with Destiny. She booked me for an appointment the next day (Wed). I've never used pest control services so she was gracious enough to thoroughly answer my questions and walk me through what the appointment would look like, including any necessary follow ups. She was also kind enough to call me prior to the appointment to keep me updated on the inspector's visit, which I honestly appreciated. Now as for the visit - I had the pleasure of working with their Lead Inspector, Allan. Let me tell you, I never once imagined that a pest control appointment would be one of the most pleasant experiences I've had in a long time. But that's also why I'm sitting here writing this review. Allan was pure goodness. His knowledge and expertise was clear from the get go, but this is also a people business. And as a homeowner, I want to entrust my property in the best hands. APS delivered that with Allan. He provided substantive information that he didn't have to bother sharing and honestly, I feel so much more informed with facts that I couldn't get from any of the forums on this stuff. I haven't purchased any service yet because today was just an inspection, which Allan conducted thoroughly from my kitchen to the attic. But to be quite frank, even if this inspection wasn't free, it would have been worth every penny. Do not go anywhere else. Just don't. Good businesses like APS need to be taken care of. But more than that, our homes need to be taken care of with the right folks and that's APS (especially Allan). Thanks to all of you. Truly! Without a doubt, I will be only using/referring APS.

I'm am disappointed that the technician showed up early and not the time he was supposed to. I…read morearrived home five minutes before the scheduled appointment and he had already left without performing the service. I called and emailed the business and they have refused to respond to my requests to come back and perform the inspection after I have already paid for it. I do not recommend this business to anyone because of what I have experienced.