Family owned, super nice people who clearly love what they do. I've been taking my labradoodle here…read morefor the past several years. They listen to my specific requests and do a great job. Iris comes home happy and looking great! New location is really great and also conveniently located right by NFM.

I take my pup Dobby here for all his grooming. He actually loves coming here as he has absolutely…read moreno problem leaving me . He always comes back looking dapper as ever! The staff is amazing, communication is great, and they must treat the doggos really well! Super happy to have found this place and we've been coming for over two years now. Just love this place!

My dog gets excited about a block away from John's house. She has been a regular boarding customer…read morefor 10 years. When I travel, I know that my dog will have great care.

I had always had family or my special friend take care of Gracie when we traveled but we decided i…read moreneeded to find someone close to the Omaha airport where we could leave her. We just returned from a trip that we had left Gracie with John and I could not have been any happier. He is very professional and you can just tell how much he loves dogs. Gracie was clean and very happy when we picked her up. John marked all of our boxes required to take care of our loved companion: Trust worthy, great communication (he sent me pictures every day of Gracie), clean, organized and genuinely cares about dogs. He responded immediately to all of my questions and concerns in a timely manner before I booked a reservation with him and afterwards as well. Thank you, John, for your service!

The training was amazing! The trainers and other staff were the best! I would definitely recommend…read morethis place!

My parents have been using Gilbert's for years and now that I have my own dogs we use them too…read more They are a loving family and treat the dogs great. I think the owners call in love with every dog. Or at least they talked highly of mine. I would recommend this Kennel to everyone and the dogs get outdoor yard time which is great.

I will NEVER bring my dogs back here. Thankfully they were only there for a day of daycare and not…read morea week or weekend of boarding. It was a rainy day when we took them and as soon as we walked outside after I picked them up, they couldn't stop drinking the water in the puddles! Acting like they hadn't been offered water the whole time they were there! My dogs have NEVER done this before so I know they were in desperate need of water to do this. I would never trust these people with my dogs ever again. Don't let their nice attitude make you believe they actually care about taking care of your dogs. After reading other reviews, I see we are not the only ones this has happened to. Do your fur babies a favor and stay far away from this place

First visit was fine - 2nd attempt not fine. Earlier this month we had our pup there for a day…read morecamp meet and greet and he seemed to enjoy it so we thought we would try it again. I called on Monday to confirm the time they were going to open on Black Friday and the girl that answered the phone said 7 am. My husband took our pup there this morning and waited 10 min before someone finally poked their head into the office and told him they didn't open until 8. There was no notification on the door. The girl who answered the phone told me 7 as well. Not a good experience at all.

My dog, Teddy, has been going to S&B since he was a pup. Joe is great and so is his staff…read more Whenever I drop off Teddy, everyone greets him and he runs to the door to the play area. I wouldn't take him anywhere else!

Char at 4 Paw Pet Spa is the pet groomer and is amazing! She is great with my baby shelties.read more

My dog got a suite, but when we picked him up he smelled like he had been lying in his own urine…read moreall weekend. Had to bathe him right away. Then he got some GI illness. Uncontrollable bloody diarrhea and vomiting. He's never had anything like that before! So sad! Hopefully this was just a fluke but I'm certainly not happy.

After trying several other places in Elkhorn and not being happy with not only how my dogs looked…read morebut more importantly, the lack of good customer service and the friendliness of other groomers, I set out to find a new place for my fur babies. After getting a referral from a friend, I tried Paradise Pet Suites. Kathy came outside to pick my dogs up (Covid cautious) and was kind enough to give be a few minutes of her time to be detailed on what I wanted.. process was easy peasy! At pick up, Kathy spoke to my husband regarding how good the dogs were, when to schedule them again for grooming and was detailed again about what she had done! Seriously, I AM SO HAPPY TO FIND A PLACE THAT I FEEL COMFORTABLE LEAVING MY DOGS TO BE GROOMED! You can tell Kathy cares not only about her customers but it's obvious she loves her job and the animals. Thank you Kathy for making this such a simple choice!

F street hound is awesome. Employees are amazing and you can tell they love working there. Our dog…read moreloves going there for all day daycare and they take great care of our pet. Would recommend to anyone. Also have done overnight boarding and that was a great experience as well. Never have had an issue with anything here.

Friendly and obvious the workers love dogs. Treating dogs individually to their best outcomes. So…read moregracious and tons of choices of treats to buy for your fur baby .

No cameras in the kennels, no responsibility for visible wounds/blood on my one dog when I picked…read moreher up, new and inexperienced staff, and take no responsibility for issues that arise in their facility if they can't "catch it on camera". I have been taking my Danes here sporadically over the years. My first Dane came back with kennel cough not once, but twice. I decided to not take her back. After that I acquired 2 different Danes and decided to give them another try and boarded my dogs there frequently due to work travel. Luckily no kennel cough, however the cost was outrageous to board 2 Giant Breeds for multiple days on end. I have since switched to having someone come to the house, so I have both a dog and house sitter. All that to say, my most recent experience with them was terrible. I decided to take them for a simple partial daycare day. My two Danes and I arrived right as they were to open at 8am. Multiple employees showed, however none of them were the receptionist so the people waiting couldn't be let in until that individual got there. About 15 minutes later she finally shows, but during this time my girls are getting overly excited and fired up due to the long wait and one of mine decided to nip at her sister in the back of the car. The key here is that when I scolded her and wiped off my Dane that she snipped at--there WAS NO BLOOD AND CERTAINLY NO PUNCTURE WOUNDS. I picked them up at approx. 2pm that day and by the time we got settled in at home, the facility was closed so I couldn't call them to let them know that my dog had completely dried and crusted blood all along her right side of her face, including two very large puncture wounds. I was NEVER notified of these very visible wounds (even if it had happened that morning), and since Paw Spa doesn't have cameras in their kennels, there's no way to know what actually happened. After sending pictures to my vet, I ended up having to rush her in as the wounds were severely infected and required antibiotics and a $215 vet bill. The staff I spoke to the days following, tried their best to help and were very kind but the owner had been out of town and fell ill, so I had to wait nearly a week for a call back from her to "remedy the situation". When she called me, she was completely accusatory, defensive, and blamed me and my dog that had snipped in the car that morning but again, no puncture wounds or blood after this incident! She forcefully told me she most certainly would NOT be paying the vet bill and that the only incident was with my dog in the parking lot. When I called out the fact that nobody noticed, she turned the blame on me that I hadn't either; which I did, but it was after hours for them. She then continued on that "her staff is new, they've raised minimum wage and she's a small business, and taxes are out of control", etc. NOT MY PROBLEM OR RELEVANT. She determined she would not be allowing them to board in the same kennel which I agreed to, however I would be charged double; make that make sense when it's no different than two dogs going for one day-hmmm? Her "solution" was to begrudgingly offer me two free daycares (which is actually one day since they apparently have to be charged twice for being in separate kennels). I was so infuriated and flabbergasted at the situation that I said fine. Why in the world would I ever take my dogs back there after this? Clearly my dogs were not getting the attention or affection they deserve while there, or someone would have felt and saw that my dog had extremely visible wounds and blood on her face. Lack of responsibility and blame game from the owner, inexperienced and newer staff, overpriced services, why go back? DO NOT RECOMMEND. There are so many other fantastic, affordable solutions out there where my dogs get the love and attention they deserve.

DO NOT COME HERE. I…read moream beyond furious with The Paw Spa Pet Resort. To make this even worse, my dog was only there from Friday night to Sunday afternoon. In less than two days, she came home a complete wreck. She reeked of poop and urine, had visible scratches on her nose, chipped nails, and had fully lost her bark. That does not happen from normal "play." When I raised serious concerns, I was brushed off and told she was "playing hard" and that we were "lucky" they did not charge us for the "sanitation bath" they told me they gave her. Sheila, the owner, even dismissed my concern about my dog losing her bark by saying, "dogs bark, they bark all the time," followed by, "I can take you back there so you can hear." This was said instead of showing any concern for my dog's condition. Every attempt to get real answers was met with a condescending "we have it on camera," yet no explanation, accountability, or effort to resolve the issue was provided. The conversation ended with Sheila abruptly hanging up on me the moment I said we would not be returning. No apology. No concern for my dog. Just hung up. This is appalling customer service and extremely concerning animal care. If a dog can come back in this condition after such a short stay, that should alarm any pet owner. Do not trust this place with your pet.