DogServices (the Thalboro location) showed me a level of kindness I will never forget. When I was…read morediagnosed with breast cancer and going through treatment, I was worried about how I would manage everything since I live alone, including caring for my dog, Franklin. The team stepped in to help make sure he could still get to daycare by arranging pickups and drop-offs. But what meant even more was their compassion. They checked in on me and even offered help with things that had nothing to do with daycare -- simply because they cared. They even sent Franklin home with a complimentary bath and made sure he got plenty of love and snuggles while he was there. Franklin absolutely loves going to daycare there, and I am deeply grateful for the support they showed during one of the hardest times in my life. If you are looking for a place that truly loves animals *and* the people who love them, this is it.

I used to take my dog to the small dog location of Dog Services for grooming, but the last time I…read morehad her groomed there, but when I got her home I noticed that she was bleeding. I called immediately and spoke with the manager, and she acted like it was no big deal. The straw that broke the camel's back was that the manager actually blamed my dog for the "accident." I understand that accidents happen, but my main issue was that they knew what had happened and didn't even bother to tell me about it. Additionally, the place reeked of urine, which made me feel like the place was extremely unsanitary! If you are looking for a place to have your dog groomed, I recommend Holiday Barn. The staff there is extremely friendly, they do excellent work, and the place was spotless. I also boarded my dogs there, and if you pay a little extra your dog is kept in it's own room with a television turned to Animal Planet, which was important to me because I hated the idea of my dogs being kept in a cage.

We only occasionally need our dog to stay overnight somewhere and when we do this is the place…read more They take good care of him.

Our regular boarding place for our dogs apparently went out of business and we had to find a new…read moreplace for our dogs at the last minute. My husband found Hanover Your Pet, read through the reviews and suggested I call them. It was a Saturday and I didn't think I would have much success reaching someone in the office on a weekend. But someone answered, made a reservation for us, and invited me to come by for a tour ahead of time. I did take a tour; our dogs stayed there this weekend, and we will be a returning customer. 1) The reception area is welcoming and organized. 2) The office staff is friendly. 3) The food organization for the boarded pets is great! 4) Our dogs were happy to see us but not pulling towards the door when we picked them up. They actually seemed to like staying there. 5) The play yard is visible .. you could see the dogs having fun. All in all, very happy with our first experience!

We just got home from our first grooming with Lee. Let me say I love her! Willow looks fabulous,…read moreand she texted me during the groom to let me know how he was doing because I told her that he might be anxious (I was, too!). I couldn't find where to leave a review on Facebook, but I'd give her a million stars! From the moment my husband contacted Ash through Facebook messenger, we had high hopes that this would be a great grooming experience I can honestly say, it lived up to, and maybe even exceeded, our hopes! Thank you for grooming this way! My boy did not seem stressed at all when I picked him up and even posed for this picture in the car.

Great experience for our two pups today as new clients with Sarah. One of ours is a difficult groom…read moreand we have had a couple of bad experiences so we don't trust many groomers. We in fact have been driving an hour north to have them groomed, but they were booked and heard such great things about the Doggie Lama that we. Poked with them and SO glad we did. It really felt like a dog salon which was really cool.

My dog's favorite groomer -- and honestly, that's the only review that matters…read more When she used to go to Petsmart, she'd come home looking groomed but emotionally devastated. Like she just survived something. Now? My cockapoo comes home strutting. Tail high. Energy up. Acting like she just left a spa day with a motivational speech. She looks better and somehow happier than when I dropped her off. That's elite service. Great grooming, great vibes, and clearly a place that actually cares about your pup. Highly recommend.

Our dog is very skittish and they take such good care of her here. They do the best job on her long…read morecoat and she always comes home smelling so pretty and feeling so soft.

I've been a loyal client through 7 1/2 dogs and more than 15 years. Over the ups and downs of our…read morelives, our friendship and respect has grown to a depth neither of us expected but each needed. After my Dane had to stay two months after my knee surgery, I knew that the family would love and care for him as I would. And they did. And threw a little training in for my safety. The commitment to the visiting dogs, to the Business, and to each other would make it impossible for me to replace. That's my kennel for life! Patti G

I am compelled to warn others of Canine Works. I DO NOT recommend this place to board your dog if…read moreyou want them to be fed properly, walked, and cared for. I visited the property and left my dog for a brief overnight stay the first time. She said that she let him sleep in their bedroom. I did not consent to this as she has other dogs and I didn't feel comfortable with him interacting with unknown dogs. The second time I left him in their care for 3 nights. My red eye flight arrived mid afternoon and went to get my dog without advance notice. This didn't give them time to hide the abuse they were putting my poor dog through. When I walked in, he looked anxious, miserable and significantly older. I noticed his tail hair was yellow--it was saturated in dry pee and on top of that he did not have any water in his crate and a bowl with scattered food. This is very concerning since I was told that the dogs are taken out into the backyard every 2 hours for potty relief. Also, my dog has a history of pancreatitis so it is crucial for him to eat his own food. I know something was given to him to entice him to eat because he had diarrhea and loose stool. Upon further notice after getting him home, he had a deep crate line on his nose that took a couple of weeks to go away. Lastly, the dogs naturally get excited anytime someone comes in so they start barking in their crates. The way that Mary yells at them to "shut up" is APPALLING and unprofessional. They try to tell you that the dogs they care for become comfortable with them shortly after the owner leaves. Almost every dog I saw looked anxious. This is no way that a person who loves dogs or animals would treat them. Please do not bring your pet here if you want them in a caring and trust-worthy environment while you're away.

I LOVE this place. Mya is an excellent groomer and my dogs love her. She takes care of them like…read morethey are her dogs. First time they've been groomed and for their teeth brushed too! Just great vibes and excellent work!

I cannot say enough good things about this grooming spot. The facility is always extremely clean,…read moreparking around the location is easy, and every single experience I've had here has been wonderful. The staff, the groomers, and even the other customers are always friendly -- and it truly says a lot that all the pets who come here seem just as happy and well-mannered. The groomers here are contracted out, and the groomer I personally use is Mya -- and she is absolutely amazing. She is one of the only people I fully trust with my dogs. She is kind, patient, reasonably priced, flexible with scheduling, and genuinely cares about both the pets and their owners. I have two pit bulls, and anyone with this breed knows how difficult it can be to find a groomer who is both willing to take them -- let alone take both dogs on the same day. Mya not only accommodates both of my dogs together, but she also goes above and beyond to meet their individual needs. One of my dogs is not a fan of large crowds, and Mya is incredibly understanding and accommodating by scheduling us for the very first appointment of the day before anyone else arrives. That level of consideration means everything to me. What I also love is that while one of my dogs is being groomed, my other dog gets to play with Mya's little dog that she brings with her -- and they absolutely adore each other. It makes the entire experience feel calm, personal, and stress-free. One of my dogs is older, and I truly appreciate that one of the tubs has steps so he doesn't have to be lifted or jump in. That extra thoughtfulness makes a huge difference for senior pets. Another great perk is that they offer a self-wash option where you can bathe your dog yourself using their products or bring your own. It's such a convenient option to have. Overall, this grooming spot is welcoming, clean, inclusive, and filled with people who genuinely care about animals. If you're looking for a groomer who treats your pets with patience, respect, and love -- especially if you have larger breeds or dogs with special needs -- I cannot recommend Mya and this facility enough.

Very Friendly staff but I'm giving this place 3 stars for daycare services. I take my dog to two…read moreother day care places in the area and on her collar tracker she gets 45-50k steps every time. Apple Dog daycare actually boards their dogs in crates between the hours of 11-1 and 4-6, which means they aren't getting exercise which is the whole point of sending them to daycare. My dog only got 18k steps from 8-6 and she gets double at other facilities for the same cost. Additionally they have dirt instead of turf like the other places I go to which is just a preference since I have a dog that easily gets hair in her fur. My dog has high energy so this model may work for a lot of other dogs who want to give their dogs breaks in between play, I just would rather send to a daycare to get the biggest bang for my buck.

I brought my dog here in July after hearing great reviews from a dog park friend. I brought my pup…read morein for an afternoon, and he was exhausted after! So, I decided to board him while I was on vacation for 3 nights and 4 days. When I picked him up the front desk worker gave me back his dog bag and said "Uhm his blanket and toy smell really bad." After I got home, I took out his dog blanket and toy, and it REEKED off urine and was STILL WET. I had to wash the blanket and toy 5 times before ultimately throwing it away. I also noticed they took my whole bag of calming treats I packed for my pup to use during thunderstorms. I know they keep the dogs in crates at night so it made me think that my dog was sleeping in his pee for multiple nights with how badly this blanket smelt. I thought the whole interaction with the front desk person was completely unprofessional and I will not be bringing my dog back here again.

Fantastic groomers. Very patient with the dogs. My pups absolutely love their monthly bath and cut…read more I've tried others groomers but my girl was always afraid of going back in. But not here! They love it and they come out so sweet looking! They even did a Christmas photo shoot for us!

I have followed Colleen through many transitions, from her days at Dog Days Inn to her opening her…read moreown shop on Buford Road. She has groomed all my dogs since around 1993 and I wouldn't take my dogs anywhere else. Congratulations on your move to Arch Road!!!